Trusted Agent profile · Heswall
★★★★★
450 reviews across 4 platforms
125 Telegraph Road, Heswall, CH60 0AF
Move Residential's office in Heswall, at 125 Telegraph Road, is rated 4.3 out of 5 across 450 reviews on four platforms, including 51 Google reviews rated 4.1.
51
Reviews on Google
This office
6
Reviews on Facebook
Business-wide
2
Reviews on Yell
This office
391
Reviews on Trustpilot
Business-wide
Every review we hold for the Heswall office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent team
The Move team had excellent communication throughout and were very proactive. Kept us informed and up to date on a difficult chain and eventually got us over the line. Recommend for buy and sell.
Hi Mark,Thank you very much for taking the time to write a review. It’s great to receive such fantastic feedback on our personable and proactive customer service. We wish you all the best in the future! Kind regards,Move Residential
5/5
Trustpilotexcellent service
Bought a house via move residential. They were always helpful and answered any questions in a timely manner. Knowing how well they treat the buyers, if I ever decide to sell my house I would definitely consider move residential.
Hi Jane,Thank you so much for taking the time to review us. We really appreciate your kind feedback and wish you all the best in the future!Kind regards,Team Move Residential
5/5
TrustpilotBig thanks to Jen for her communication…
Big thanks to Jen for her communication throughout the house buying process.
5/5
TrustpilotThe A team of Estate Agents
Move Residential have been amazing both during and after our house sale. Would recommend MR to anyone who is looking to sell a property. Great sales team, who keep you constantly updated throughout all stages.A definate 10/10 from me.
Hi Sharon, Thank you so much for taking the time to review us. We really appreciate your kind feedback and wish you all the best in the future! Kind regards,Team Move Residential
5/5
TrustpilotThe best there is!
After using other estate agents in the past, it was apparent from the start how helpful and supportive the Move Residential team was! Absolutely superb at recommending the right properties, despite my lengthy list of demands. 5*
Hello Miss Ellison,Thank you so much for taking the time to review us. We really appreciate your kind feedback and wish you all the best in the future!Kind regards,Team Move Residential
5/5
TrustpilotGreat experience
Delighted to have used the team at MoveResidential. From my first conversation to request a valuation to today it’s only been just over 3 weeks and I’ve sold my house! Excellent communication with me throughout, no matter how many times I phoned the lovely Callum! Professional, knowledgable, friendly and polite. I would definitely recommend! Thank you so much x
5/5
TrustpilotA friendly helpful team.
A friendly, helpful and efficient team. Helped us through every stage of selling our property, through to completion. Would highly recommend them to anyone selling their property.
5/5
TrustpilotAlec knows his market and customers
We have been lucky to engage with Alec. He knows his customers, their preferences and most importantly the type of property that might be relevant to him. No pressure but good guidance.
Hi there,Thank you so much for taking the time to write a review and for your excellent feedback regarding Alec from our Wirral Sales Office. We wish you all the best in the future!Kind regards,Move Residential
4/5
TrustpilotJenny Thomas in sales progression was a…
Jenny Thomas in sales progression was a pleasure to deal with very professional and extremely helpful. On moving into property we have found several things in kitchen and other rooms that are way better than we expected but were never shown by accompanied viewer. Real selling points!!!
1/5
YellMOVE residential do not respond
Wanted to put a formal offer on a house at asking price and cash purchase and they declined, saying the could not contact the owner. I never heard back. After numerous calls to their office, which they never replied to, I gave up. Was told later that MOVE like to play the middle man game. Unfortunately for the owner, it actually sold for less than my offer. Work that out for yourself.
4/5
TrustpilotHolly from the sales progression team…
Holly from the sales progression team was great. Lots of communication and following up on the phone or email. We bought and sold so was a long process but move residential were great. Would recommend
Hello,Thank you so much for taking the time to review us. We really appreciate your kind feedback and wish you all the best in the future!Kind regards,Team Move Residential
2/5
TrustpilotDon't expect them to get back to you…
Don't expect them to get back to you when you enquire about properties, it almost as if they don't get paid on commission for selling your house. Standard excuses - "we didn't receive your emails" "no longer works here" amazing how unmotivated they are to follow hot leads....use them, but just be aware - telephone and make notes
5/5
TrustpilotMove residential have been exceptional…
Move residential have been exceptional estate agents for selling our home. They have been professional throughout the process and I highly recommend them. The process has been smooth and stress free. Jack in particular has been great and very patient in finding out new home. I highly recommend using Move Residential for buying or selling your home.
4/5
TrustpilotRachel a star
Rachel the member of staff who gave a person service and who kept me informed of my sale progress throughout. A real star.
5/5
TrustpilotTop Guy
We had Reece who showed us round several houses! He was fantastic! Very honest and helpful and gave loads of ideas! He answered any questions very swiftly and was very professional- highly recommend!
Hello,Thank you so much for taking the time to review us. We really appreciate your kind feedback and wish you all the best in the future!Kind regards,Team Move Residential
5/5
TrustpilotBeing the first time we have sold &…
Being the first time we have sold & purchased a house, we cannot thank Move Residential enough for guiding us through this process. Tony & Wes have been fantastic and their honesty in the process has been very welcomed and appreciated. Fingers crossed our sale will progress as planned. I would happily choose Move Residential again.
5/5
TrustpilotMarket leaders for a reason
Brilliant service from beginning to end. Sold our house quickly and even found us our dream home before it came on the market. Very smooth process helped kept simple by all the team.
Hello,Thank you so much for taking the time to review us. We really appreciate your kind feedback and wish you all the best in the future!Kind regards,Team Move Residential
5/5
TrustpilotQuick response
Quick response, fixing issues on time.
5/5
TrustpilotEfficient service from viewing to…
Efficient service from viewing to offer, achieving our asking price quickly. Much appreciated in the support from the team, and Kostas.
5/5
TrustpilotDefinitely recommend Move Residential
Definitely recommend Move Residential, outstanding performance & dedicated all member of team. So pleased with your efforts for completion before stamp duty deadline.Thank you very much
Hi Adeel,Thank you so much for taking the time to write a great review. We really appreciate your fantastic feedback and wish you all the best in the future! Kind regards,Move Residential
1/5
TrustpilotTotally unprofessional, terrible communication
Unprofessional, little to no communication. Do not answer or return calls. When the chain was moving slowly the lady handling it simply disengaged.Have tried emailing a complaint and even that wasn't even acknowledged by the manager of move residential.I am in the process of withdrawing my offer primarily due to the lack of information and managing of the chain by move residential.
5/5
TrustpilotReally good experience overall dealing…
Really good experience overall dealing with my rented flat move. Chris from Move Residential has been really helpful and I am pleased with my new flat.
Hi Philip,Thank you so much for taking the time to write a review and for your fantastic comments. We really appreciate your feedback, especially regarding Chris, and wish you all the best with your new flat!Kind regards,Move Residential
5/5
TrustpilotSale of my house went so smoothly from…
Sale of my house went so smoothly from valuation to sale completion. Well marketed and was kept informed of viewings. A very professional company which I would recommend.
Hi Paul,Thank you so much for taking the time to review us. We really appreciate your fantastic feedback and the team wish you all the best in the future!Kind regards,Team Move Residential
5/5
TrustpilotVery good buying experience
Very good buying experience! Estate agent (Alec, Heswall Branch) was very helpful and professional throughout the buying process. In-house mortgage broker was superb and aloud for a seamless buying experience. Thoroughly recommend!
Hi Ben, Thank you so much for taking the time to review us. We really appreciate your kind feedback and wish you all the best in the future! Kind regards,Team Move Residential
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