Trusted Agent profile · Hertsmere

Winkworth Borehamwood & Elstree reviews in Hertsmere

4.0

★★★★★ Great

1,120 reviews across 2 platforms

56, Shenley Road, Borehamwood, WD6 1DS, Hertsmere, WD6 1DS

Winkworth's office in Hertsmere, at 56, is rated 4.0 out of 5 across 1,120 reviews on two platforms, including 209 Google reviews rated 4.8.

Google logo

4.8 / 5

209

Reviews on Google

This office

Trustpilot logo

911

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Hertsmere office, from every platform, shown as written. First names only.

5/5

Google

David was personable and knowledgeable. This was our first time renting and David put us at ease and made us feel secure knowing that Winkworth were an trustworthy company.

Thomas · 26 October 2020

Agent replied · 25 October 2024

Thank you for the kind words, we're glad that the process was made as smooth as possible for you. Winkworth

1/5

Google

AWFUL COMPANY!! WE RENTED A LUXURY APARTMENT FROM THEM THAT WAS FILTHY WITH THICK COBWEBS ON THE LIGHTS, CEILINGS AND WALLS. IN MOST ROOM!! SENT THEM PHOTOS ASKING TO HAVE THE APARTMENT CLEANED BUT THEY IGNORED US , KEPT EMAILING AND PHONING BUT THEY WEREN'T INTERESTED AS WE PAID THE 6 MONTHS UP FRONT .GOT A CLEANING COMPANY IN FOR A DEEP CLEAN BUT AGAIN THEY WEREN'T INTERESTED IN PAYING THAT EITHER. THEY CHARGED US FOR CLEANING WHEN WE VACATED AND WE LEFT THE APARTMENT CLEANER THAN WE RECEIVED.. FOUND THEM VERY RUDE ONCE WE LEFT AND KEPT OUR POST DENYING THEY HAD IT WHEN THE NEW TENANTS SAID THEY DID. PLENTY OF AGENTS IN BOREHAMWOOD, WOULD RECOMMEND AVOIDING WINKWORTHS.

Joanne · 27 October 2019

Agent replied · 25 October 2024

Dear Ms Levene, I am sorry to hear that you are disappointed by your experience with Winkworth. Having reviewed the issues you raised, I feel they are without merit and I am pleased to say that I am happy with how my colleagues have conducted themselves throughout the tenancy. Winkworth

5/5

Trustpilot

Very happy with the good service

Very happy with the good service. Thanks Oliver for caring and all the staff to make it happen. Will recommend this lettings agency Winkworth for professionnalism.

Fatima · 28 June 2021

Agent replied · 24 October 2024

Hello Fatima. Thank you so much for the glowing review. We would love to know which Winkworth office you dealt with so we can congratulate them personally.

5/5

Google

I had a great experience renting flat with Winkworth. Julie, Alex, Karen and Ben were particularly helpful and professional. I would thoroughly recommend them to anyone.

Monika · 28 May 2024

5/5

Trustpilot

Aaron is the best professional we had…

Aaron is the best professional we had to deal with.He did a great job during our journey in finding our new home.We highly recommend him.

N · 13 June 2024

1/5

Trustpilot

greedy agency (dont be fooled by them)

greedy agency not believing in someone when they tell them they have 10 years of tenancy in a house, all they want is someone to make a lawyer, doctor or someone working in the house of Parliament salary to rent a property from them, absolutely a disgrace of an estate agent company.

Yohan · 17 November 2023

Agent replied · 24 October 2024

At Winkworth we are always disappointed to receive a review such as yours and I am sorry to hear of your personal experiences. All the Winkworth Offices are independently owned and operated and if you are able to update you review and provide details of the office that you had dealings with, we will be able to look into your concerns accordingly. Thank you in advance.

5/5

Google

Mr Almeida was the best Estate agent i ve ever worked with ,as we were looking for a place to rent for months. Highly recommendedPositiveResponsiveness, Quality, Professionalism, Value

Adrian · 26 October 2020

Agent replied · 25 October 2024

Thanks Adrian

5/5

Google

Fantastic estate agents, very professional and no unnecessary delays. Big thank you to David for all the help. Highly recommended!PositiveResponsiveness, Quality, Professionalism, Value

Karolina · 26 October 2021

Agent replied · 25 October 2024

Thank you Karolina

5/5

Trustpilot

Excellent

Faraz was fantastic. He was always available, very helpful and knowledgeable throughout the entire process. Couldn’t recommend enough

Chris · 29 June 2022

Agent replied · 24 October 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

5/5

Google

David and his team were incredibly helpful from beginning to end. 5 stars well deserved.

Darren · 26 October 2022

Agent replied · 25 October 2024

Thank you for your kind words Darren!

5/5

Trustpilot

Winkworth Sunningdale

Jenny Wintermeyer from Winkworth Sunningdale was our agent to find a new tenant for our annex and she has been a pleasure to work with. She has been helpful, informative and pleasant from beginning to end of the process. In particular, I lipread and Jenny immediately coped with my personal communication needs which was very much appreciated.

Barbara · 7 May 2021

5/5

Trustpilot

Brilliant service and Simon Jenkin was…

Brilliant service and Simon Jenkin was an absolute star. Fantastic communication and went above and beyond to help during the process. Would really recommend to anyone and will definitely be top of the list if / when moving again..

Angus · 9 July 2023

5/5

Trustpilot

Sale of property

Alex and Faraz handled the sale professionally from start to finish, constantly keeping me informed, even when I was abroad. They went over and above what I expected from an estate agency , recommending solicitors, cleaning lady and removal man, who all pulled out the stops so that the sale could be completed. Nothing more to say, except a big thank you.

Harold · 16 November 2022

Agent replied · 24 October 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future

5/5

Trustpilot

Excellent lettings service

Alina and her team have been very helpful in finding suitable, high quality tenants for my private rental house.

Susie · 13 April 2022

Agent replied · 24 October 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

5/5

Trustpilot

Twenty six years of Excellent Service

Twenty six years ago I appointed Winkworth to manage my first property. Since then they have managed a further four properties, two of which I bought through them and all four they have sold for me.

Anne · 30 September 2025

5/5

Trustpilot

Really good selling experience

Really good selling experience. Clear communication from Thomas and team from start to finish.

Kieran · 11 November 2022

Agent replied · 24 October 2024

Thank you for your review, Kieran!

3/5

Trustpilot

Tighten your ship

Knowledgeable at first and we could have gone with them but frustrating when consistently giving inadequate email replies to important questions and coming across as too relaxed and then petulant when we eventually went with another agent who was more on the ball.

Mh · 4 April 2024

Agent replied · 24 October 2024

Good morning, At Winkworth we are always disappointed to receive a review such as yours and I am sorry to hear of your personal experiences. All the Winkworth Offices are independently owned and operated and if you are able to update your review and provide details of the office that you had dealings with, we will be able to look into your concerns accordingly. Thank you in advance.Winkworth Client Relations

5/5

Trustpilot

Very helpful and responsive

Nasir Uddin from the Winkworth Clapton Branch was incredibly helpful throughout the process, and was instrumental to helping me secure an offer.

Victoire · 5 July 2024

5/5

Trustpilot

Responsive and solution-orientated

I found the staff at Winkworth to be responsive and solution-orientated. I had a specific requirements when looking for a rental in the Kensal Rise area and Winkworth did their utmost to accommodate. They were also quick in responding to my questions and pleasant throughout. Thank you Frazer, Stacy, Michael and Aaron!

Priscilla · 1 February 2022

5/5

Trustpilot

Great service

The two agents I worked with (Zak and Dhruv) were fantastic, kept the process moving as quick as they could and dealt with a lot of demands from our buyer.

Mr · 21 November 2025

5/5

Trustpilot

Shaun and Aaron took the best part of a…

Shaun and Aaron took the best part of a year trying to find our ideal home, their patience never wavered and they ended up negotiating us all into the most wonderful property that suited not just us but our landlords. I really can’t thank them enough and will be forever grateful x

Hannah · 29 August 2023

Agent replied · 24 October 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

5/5

Google

Winkworth Borehamwood has some tremendously warm and pleasant people, who are always ready to go the extra mile in order to make the housing market a little more welcoming. One of their agents, Alex Murphy has displayed real character and integrity in the way he dealt with our case. Very thankful to him for his help. -Andrei B.

Andrew · 2 January 2025

5/5

Trustpilot

Good team at Winkworth Queens Park

Aaron at Winkworth Queens Park has been a fantastic Lettings Director. He is very professional but also very proactive and intuitive. He cares about both the owner and the tenant.I would not hesitate in recommending working with Aaron for your property.Yanick in Finance and Michael in property management also make up a great lettings team.

Suki · 24 June 2021

5/5

Trustpilot

Winkworth letting team are professional…

Winkworth letting team are professional advisors. Fabian helped me to move into a newly renovated house. The property was in perfect condition and the process was pretty easy, thanks to Stanislava. Overall I am very happy about Winkworth and definitely recommend it!

Mikheil · 21 February 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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