Every review we hold for the Hertsmere office, from every platform, shown as written. First names only.
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5/5
GoogleDean Hope is the most amazing estate agent you can hope for. He helped me sell my house at the price I had in mind. He didn't give up even in times of financial crisis...If you want someone who follows through..go with L&H....I worked in parallel with another popular estate agency from Borehamwood and while Dean secured 6 viewings...the other one secured none...that says loads on how dedicated Dean is.PositiveResponsiveness, Quality, Professionalism, Value
Alina Β· 25 October 2020
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5/5
FacebookDean is as good as it gets. From the first moment we met him he was professional, attentive and always working around our busy schedules. Through the whole process he was providing us with valuable updates and advice on how we could achieve the speedy exchange we were looking for. I would recommend him to anyone looking at buying/selling or in our case both. He delivered a first class service on the property we bought and sold. Thanks Dean for all your hard work.
Darren Β· 4 June 2016
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5/5
FacebookFrom start to finish we had a great service from L&H. Friendly, approachable and professional. The pictures of our house alone were fantastic as they use a professional photographer so your house is shown in it's best light. Dean is always contactable day or night for any queries and you get weekly emails with updates so you are always kept in the loop. Feedback on viewings was quick and I never had to chase for it. We only had a few before he found our buyer anyway! Would highly recommend to anyone looking to sell. We would definitely use L&H again.
Emily Β· 2 June 2016
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5/5
GoogleWe had a lovely experience dealing with Dean on the purchase of our new house. From start to finish, we have had excellent communication, always being available to answer any queries promptly. He has a very good insight in the industry and knows when he needs to give a little extra push where he sees fit to get things done in order to make sure completion happens.
Highly personable yet professional, I would highly recommend Dean and his company!
Pui Β· 26 October 2017
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5/5
FacebookOur challenge was to complete on a property before the end of March in view of the additional stamp duty charges coming to fruition. Dean has been an absolute pleasure to deal with throughout the whole process. His flexibility speaking at stupid hours of the day and having a good sense of humour to go along with this was well appreciated. Most importantly his tenacity to help push a deal through and over the line in time has been seriously noted! I would not hesitate to use Dean again (he is easy to work with which is extremely important in stressful situations) and highly recommend L&H residential.
Steven Β· 1 April 2016
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5/5
GoogleL&H provide a very personable and tailored service, and were instrumental in us selling our flat. There were curveballs thrown at us throughout the process, but L&H kept us in the loop with excellent advice and communication throughout. Would 100% recommend and use them again!
Adam Β· 25 October 2023
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5/5
GoogleI donβt normally leave comments. I have dealt with a few agents in Borhamwood L&H is definitely one of the best . Dean Hope and his team have a lot of knowledge of the area as they all live local. They are honest and transparent.
Always very responsive and never make any false promises like other agents .
Jay & NeetaPositiveResponsiveness, Quality, Professionalism, Value
Jay Β· 25 October 2021
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5/5
FacebookL&H are in the process of selling my property in Borehamwood. The team headed up by Dean, have always shown complete professionalism whether it be answering the phone, doing the valuation or coming out to do viewings. Very efficient and always courteous & friendly, they go the extra mile.
They've set up a group WhatsApp chat to streamline the process &
yesterday Daniel & Scott did a block of 12 viewings across a 2 hour period.
They were booked well in advance which was fantastic for me as I struggle with health issues so I could plan ahead to vacate the property. Doing block viewings made the process efficient & smooth.
Absolute appreciation from here!!! Brilliant job... well done guys πππ
Diane Β· 23 May 2021
Agent replied Β· 22 October 2025
Thank you So much
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5/5
GoogleFrom right at the beginning of my house search, Dean was more on the ball then any other agent. I'd have to call other agents repeatedly to arrange a viewing while Dean was showing me properties more than everyone else combined. And he wasn't pushy. The first purchase fell through but my eventual purchase (also through Dean) has worked out perfectly. I will definitely be using Dean to eventually sell my house.
Danny Β· 26 October 2017
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5/5
FacebookDean at L&H was exceptional through the whole process of selling our house. He responded immediately to questions and his calm and patient demeanour is just what you need when all around seems stressful. Thanks Dean!
Sarah-Jane Β· 22 December 2019
Agent replied Β· 22 October 2025
My pleasure . We wish you many happy years in your new home .
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5/5
FacebookDean and the rest of the team at L&H Residential made sure everything ran like clockwork. Dean is an excellent communicator and made sure we knew exactly what was going on at every stage. Highly Recommended!
Yaakov Β· 18 December 2019
Agent replied Β· 20 March 2026
Thank you so much and the team and I wish you many happy years in your new home .
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5/5
GoogleScott was always very communicative and did his utmost to ensure the sale went through speedily. He was warm, friendly and professional. Would highly recommend. Thanks a bunch guys! New start from me with huge thanks to YOU!
Rachel Β· 25 October 2023
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5/5
GoogleThe team at L&H Residential is an absolute pleasure to deal with. The help and advice that they offer is invaluable when selling a property. They were there every step of the way and the 'Sale Progression' service that they provide is such a huge help. We were always well informed and never tired of our millions of questions. Thank you Dean and the team at L&H!!
Yolanda Β· 26 October 2018
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5/5
GoogleOn the Monday Dean took the photos of my house, Thursday it was on the market, Saturday was open house with viewings and Monday we acceped an offer. If you are selling look no further Dean is your man. Always at the end of the phone or email with answers and information. Many thanks DeanPositiveResponsiveness, Quality, Professionalism
Su Β· 25 October 2021
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5/5
GoogleDean is a very efficient operator - he managed to secure a couple of offers without even marketing our property. As a result, we've now sold our house within the required window to have an offer accepted for our new house. Great overall experience, very straight down the line and as a result happy to recommend to future buyers or sellers of their own properties.
James Β· 26 October 2018
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5/5
FacebookAfter having our house on the market for 3 months with no luck we decided to list it through L&H Residential due to excellent reviews and we are so pleased we did!
We had the house on the market with them for two weeks and they found us a buyer.
Immediate feedback after every viewing without us having to chase for it.
Very professional, open and honest didnβt set unrealistic expectations.
We got the feeling that the L&H team were actively seeking out buyers as we had a constant flow of viewings.
Their after sales service has been excellent too.
Would highly recommend them.
Sandra Β· 10 October 2018
Agent replied Β· 20 March 2026
Thanks Sandra (-;
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5/5
GoogleI recently purchased my first home through Scott at L&H and was so pleased with how he dealt with everything. He is very reliable, friendly and provided excellent communication from start to finish of the process.
I canβt recommend Scott and L&H enough, thanks so much!
Emily Β· 25 October 2022
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5/5
GoogleDean and Scott have been amazing from the very first minute. They guided us through the whole process and with a great positive attitude they kept us going and got the best result of selling our property and actively seeking to find us a new one based on our needs and wants. They were always quick to response with clear answers. Showed real care and respect to both me, my wife and also our property. They came highly recommended and we highly recommend them as well.
Stavros Β· 25 October 2023
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5/5
GoogleGreat knowledge, very informative and helpful. Would recommend Dean and his team all day long. Was very accurate with estimated value and had us under offer within 1 month of going to market. No nonsense - straight forward and easy to talk to! Well done Dean. A breath of fresh air in the estate agent world! Keep up the great work.
Rickie Β· 26 October 2017
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5/5
GoogleDean's help when purchasing our property was absolutely invaluable. From start to finish he ensured that the buying process ran as smoothly as possible, even in the current climate. He was a pleasure to work with and has helped refer other services of benefit too. I highly recommend Dean!PositiveResponsiveness, Professionalism
Perry Β· 25 October 2021
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5/5
GoogleDean was very professional, friendly and helpful. Made us feel very comfortable and confident throughout the whole process. Even through Covid lockdown, he did everything he could to find the right buyer and make the sale. He kept in touch with us regularly. I would recommend to anyone.PositiveResponsiveness, Quality, Professionalism, Value
Petra Β· 25 October 2020
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5/5
GoogleFrom arranging our first viewing to exchanging contracts, Dean and the team at L&H Residential have been absolutely fantastic! His advice and guidance throughout the process has been incredibly helpful. He has been in constant contact and always returns calls and emails promptly. Without question, one of the best agents I have come across, highly recommended!
Sunil Β· 26 October 2017
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5/5
GoogleGreat agents!highly recommend Dean and Scotπ β¦
Estera Β· 23 September 2024
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5/5
GoogleDean was a pleasure to deal with throughout the process from originally meeting me at the property to handing me my keys on completion.
I'm an agent myself however buying my first property was a nerve-wracking experience and Dean was always on hand to reassure me.
I'd recommend both he and his team wholeheartedly.
Ollie Β· 26 October 2017
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.