Trusted Agent profile

L&H Residential reviews

4.9

★★★★★ Excellent

136 reviews across 2 platforms

12 Shenley Road, Borehamwood, WD6 1DL, Hertsmere WD6 1DL

L&H Residential's Hertsmere office at 12 Shenley Road is rated 4.9 out of 5 across 136 reviews on two platforms, including 95 Google reviews rated 4.9. Checked 9 October 2026.

Google logo

4.9 / 5

95

Reviews on Google

This office

Facebook logo

5.0 / 5

41

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Hertsmere office, from every platform, shown as written. First names only.

5/5

Facebook

L & H are truly professional, in everything they do. Dean took amazing photos of my home with the latest camera technology, they also use all the current communication channels so that you are always informed every step of the way. Scott was amazing. not once did he fail to return my calls, he was so friendly and easy to talk to The best thing ever was Scott done all the viewings, taking all the stress away from me doing them myself. Thank you L & H, you are the best agency I have ever dealt with. You are definitely a cut above the rest. . Thank you. Tracy & Kev.

Tracy · 26 August 2021

Agent replied · 22 August 2025

Thank you Tracy such a lovely review (-:

5/5

Google

When one of their guys knocked on my door it seemed forward but since we were considering selling the house anyway - a free valuation didn't hurt. House was valued quite a bit above what we thought so we agreed with L & H to list it and within 2 weeks we had several offers to choose from and have just booked in our completion date! Very impressed at their service and a big thank you to Dean who convinced us to list with him

Ravi · 27 October 2015

Agent replied · 24 October 2024

Thanks so much Ravi and glad we could help

5/5

Facebook

Highly recommend! Dean is super responsive, and professional. Previous estate agents targeted numbers, Dean ensured all viewings were with viable buyers. He successfully (and quickly) achieved the value we were aiming for on 2 occasions. When the first sale fell through mid-lockdown, Dean showed the house as soon as it was permissible, and immediately secured an offer. A pleasure to work with. If you want a sale...you want L&H Residential.

Sara · 3 October 2020

Agent replied · 22 October 2025

Thanks Sara really appreciate

5/5

Facebook

We had our house on the market with 2 other agents. They conducted many viewings but got not one offer. We instructed Dean to take over the sale of our house and got an offer on the very first viewing! From start to finish, Dean has been professional, supportive and nothing was too much trouble for him. Thank you so much Dean! We would not hesitate to recommend you.

Mathy · 22 July 2020

Agent replied · 22 October 2025

Thank you so much lovely review (-:

5/5

Facebook

I highly recommend Dean at L&H Residential. I was selling a property for a relative and do not live nearby. Dean was able to complete the sale very efficiently even though we never actually met. His communication is excellent and he always answered texts and emails promptly keeping me informed. I found Dean open and trustworthy, he made a job I was dreading run fairly smoothly.

Sheila · 3 August 2019

Agent replied · 20 March 2026

Thanks Sheila

5/5

Facebook

We would highly recommend Dean Hope, having bought with him recently and also entrusted him with a few of our rental properties. He has found us excellent tenants and manages the properties too. He is honest and reliable. Always goes the extra mile. Happy to recommend him. We will definitely use him again and hope (no pun intended) in the near future.

Judith · 3 July 2020

Agent replied · 22 October 2025

Thanks Judith glad to hear it (-;

5/5

Facebook

I’ve just recently sold my flat through Dean & the LH Residential team. Dean was fantastic throughout our entire sale process! Very patient and thorough and made sure everyone was fully aware and happy from start to finish. We would definitely use him again and would highly recommend him. Thanks for all your hard work! X

Gaby · 8 September 2021

Agent replied · 25 July 2025

Thank you so much always great to hear (-;

5/5

Google

Scott and Dean were fantastic throughout our selling experience. We priced our property based on their valuation and they secured a buyer within a week. They were also very proactive and supportive during a challenging period with a difficult solicitor further down our chain. Would definitely recommend.

Chris · 24 August 2024

5/5

Google

I can wholeheartedly recommend L & H residential sales & lettings to anyone looking to buy or sell a property. Their expertise, friendly approach, and commitment to their clients make them an outstanding choice for real estate services. Thank you for making my property purchase a positive and enjoyable experience! Special thanks to Scott Magor.

Karina · 22 March 2024

5/5

Google

It began when Dean's employee Daniel showed us a property - he was lovely and professional, and very patient with all our questions as first buyers. We were then liaising with Dean with everything to do with the purchase. Dean gave us a recommendation of a wonderful mortgage broker as we were having issues doing it on our own - and for this I am extremely thankful! we did struggle a bit when negotiating a price, and a move date, but Dean was very helpful. He responded quickly and was lovely throughout. We managed to get things done quickly and on the best side. We appreciate all the support, especially in such stressful times - Dean was just so humane and listen to all my frustrations and tried to help however he could. Thank you Dean, I am sure you'll make many people happy and thankful for the service you give!PositiveResponsiveness, Professionalism

Efrat · 25 October 2021

5/5

Facebook

L&H recently sold our house. Dean and Scott were a pleasure to deal with from the start and were always on call and extremely proactive throughout the entire sales process. I can’t recommend them highly enough if you are looking to sell your house.

Dan · 4 December 2021

Agent replied · 25 June 2025

Thanks you (-:

5/5

Google

L&H Residential are amazing. They were a great support to us from the very start of our property selling adventure. As first time sellers they were supportive and helped along the way. We are relocating, so L&H were really helpful in the lead up to exchange to make sure that we met our deadline. We would highly recommend L&H, they are covid safe and give a really personal service. Thanks Dean :)PositiveResponsiveness, Quality, Professionalism, Value

Isla · 25 October 2021

5/5

Google

Dean was very helpful from the start, giving advice before we asked him to sell my mothers flat. He guided us, advised us and supported us through the process which wasn’t straightforward or easy. Communication was good, Dean was friendly and professional and we would definitely recommend L&H residential to anyone selling their property

Matt · 25 October 2023

5/5

Google

We used L&H services to sell our house. They were very professional and we got an offer on the first week of marketing the property. Scott and Dean were very friendly and helpful and would answer any question you may have.

Syruk · 26 May 2024

5/5

Facebook

When we told our daughter that we wanted to down size and move to Borehamwood, she told us that there was only one Estate Agent that would listen to our requirements and find us the perfect home. She was 100% correct and we would like to take this opportunity to thank Dean and his staff for their tremendous help. Louisa was excellent with the ‘purchase progression’ constantly in contact with all parties concerned to expedite exchange /completion and keeping us updated.

Monica · 23 April 2018

5/5

Facebook

Dean and his team are superb. They succeed where others fail mostly because they have empathy with both the seller and the type of buyer who would want their home. Their knowledge and sensible use of information on the type of people living in the neighbourhood, eg, age profiles, professions and their needs such as schools, play groups, communal facilities gives them an edge on others. Mostly they succeed as they sell "homes" not just a property. Well done and thank you.

Harris · 18 April 2018

5/5

Facebook

Dean and his team were outstanding when we sold our property attending all appointments in good time and giving priceless advice on what to do and how best to do it to achieve the sale. Dean always kept us informed about what was going on and gave us any news regardless of good or bad. When we sold the property Louisa was amazing at pushing the sale through and tying it in with our onward purchase. Against other estate agents that we signed up with (which there were a few) Dean was miles ahead with a very personal service and we were over the moon it was sold through L & H Residential in the end. Thank you all

Gemma · 21 March 2018

5/5

Google

We have recently worked with Dean on the sale of our house and very quickly, once instructed, he was able to get a number of prospective buyers through the door and in no time at all we had more than one offer, which we were delighted with. Dean has managed the process from advertising our house through to exchange, in a professional manner and has been brilliant from start to finish. He is very honest and has really dispelled any negative views we have previously had of Estate Agents. He is readily available with support and advice and is always at the end of the phone and happy to help. I would highly recommend Dean.

Hayley · 26 October 2017

5/5

Facebook

We have recently worked with Dean on the sale of our house and very quickly, once instructed, he was able to get a number of prospective buyers through the door and in no time at all we had more than one offer, which we were delighted with. Dean has managed the process from advertising our house through to exchange, in a professional manner and has been brilliant from start to finish. He is very honest and has really dispelled any negative views we have previously had of Estate Agents. He is readily available with support and advice and is always at the end of the phone and happy to help. I would highly recommend Dean.

Hayley · 27 April 2017

5/5

Google

Great service from Dean Hope and the team despite a very thorny flat sale that took over a year and which was not in anyway the fault of the estate agent. Dean and the staff were polite and patient at all turns and also willing to think outside the box and seek solutions. Dean was ever affable too. A real gent.

Rob · 25 October 2022

5/5

Google

Really happy. Completed our sale today . Thanks to Dean and Scott. They got us exactly what we wanted for our house. Worked around our busy family. Kept everything running smoothly for us. Couldn’t recommend enough. Met Dean when he sold another house in our road. And remembered him for when we was ready to sell ours. Thanks guys 👍 …

Carly · 25 October 2022

5/5

Google

I met Dean when another agency had my house for sale on the market for 6 weeks promising the world...Dean was very professional and quick to market the property with great quality pics and getting offers very quickly. The whole process was dealt with professionally, smooth and with proper communication (unlike other very known agencies out there ). I would highly recommend Dean as your agent if you want to sell your house to serious interested buyers and no time wasters. He knows his job and industry really well. Thank you so much Dean!

A · 26 October 2016

5/5

Google

Dean is as good as it gets. From the first moment we met him he was professional, attentive and always working around our busy schedules. Through the whole process he was providing us with valuable updates and advice on how we could achieve the speedy exchange we were looking for. I would recommend him to anyone looking at buying/selling or in our case both. He delivered a first class service on the property we bought and sold. Thanks Dean for all your hard work.

Darren · 26 October 2016

5/5

Google

From start to finish we had a great service from L&H. Friendly, approachable and professional. The pictures of our house alone were fantastic as they use a professional photographer so your house is shown in it's best light. Dean is always contactable day or night for any queries and you get weekly emails with updates so you are always kept in the loop. Feedback on viewings was quick and I never had to chase for it. We only had a few before he found our buyer anyway! Would highly recommend to anyone looking to sell. We would definitely use L&H again.

Emily · 26 October 2016

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read L&H Residential's Google reviews

Questions about L&H Residential

How many reviews does L&H Residential have?

L&H Residential's Hertsmere office has 136 reviews across two platforms: 95 on Google, 41 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.

What is L&H Residential's rating?

L&H Residential is rated 4.9 out of 5 across all 136 reviews, and 4.9 out of 5 on Google from 95 reviews, checked 9 October 2026.

Where is L&H Residential's Hertsmere office?

L&H Residential, 12 Shenley Road, Borehamwood, WD6 1DL, Hertsmere WD6 1DL.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.