Trusted Agent profile · Hertsmere
★★★★★
1,768 reviews across 2 platforms
86 High Street, Watford, WD23 3HD, Hertsmere, WD23 3HD
Connells's office in Hertsmere, at 86 High Street, is rated 2.2 out of 5 across 1,768 reviews on two platforms, including 165 Google reviews rated 4.6.
Every review we hold for the Hertsmere office, from every platform, shown as written. First names only.
1/5
TrustpilotUnprofessional
Unprofessional. They called me to view a house and arranged an appointment only to be told on the day and around the corner from the house that they had no record of the booking. I've since told them to remove me from their contact list
1/5
TrustpilotUnprofessional service
Cancelled valuation appointment 2 hours before pre-arranged time, by email. Called to ask why the appointment had been cancelled, apparently it was the responsibility of another office to contact us, they didn't. Complete waste of time.Don't even deserve 1 star.
1/5
TrustpilotAbsolutely shocking
Absolutely shocking. DO NOT USE CONNELLS. Nobody can get hold of them for updates. They recommend solicitors who are without doubt the worst in the business, guessing they get a significant commission for the recommendation. Use at your peril.
1/5
Trustpilotpoor customer service as local branch…
poor customer service as local branch staff (colchester) does not even make any effort to ratify their mistake which has caused the landlord not receiving her rent for 5 months. Very inconsiderable and unprofessional, not worth for the fee that they are charging
1/5
TrustpilotConnells leicester branch
Connells leicester branch , avoid just west of time 🤦♂️
5/5
TrustpilotConnells Leavesden
Very pleased with our experience of Connells Leavesden. Ross & the team did a great job & kept us informed every step of the way
1/5
TrustpilotDisgusted with this est ..agent…
Disgusted with this est ..agent leicester...booked...appt to view .a bungalow ..never seen.it . A Tina ...CANCELD MY APPT ...as wanted..a bungalow... Long term ...0 ...RATED ..MR .NEIL PARKES
4/5
TrustpilotCornell’s found a cash buyer for my…
Cornell’s found a cash buyer for my property within days and the property sold without really going on the market, the buyer stuck with us getting probate and we sold this week
1/5
TrustpilotAdvertise properties at an undervalued…
Advertise properties at an undervalued price to start a closed bidding war between interested parties. Unhelpful staff that give you no guidance and reject your offer with no explanation given. Disgraceful way to treat to prospective purchasers.
1/5
TrustpilotTerrible Service
I currently rent a property via Connells... I have spent 39 days without Gas and they have been ZERO help in recovering compensation for me from the landlord and have distanced themselves continually from the situation.Terrible Terrible service that I would not recommend to anyone.
1/5
TrustpilotRubbish
Rubbish. Sneaky people. Impossible to arrange an appointment. Never call you back. Avoid this company.
1/5
TrustpilotCONNELLS ARE THE WORST
Do not use Connels to let your property. They are completely incompetent and treat your tenants like rubbish. I have been waiting to get something fixed through them for months, and they won't let me talk to my tenants directly!I'm taking my business elsewhere.
1/5
Trustpilotworst firm gets offended when you…
worst firm gets offended when you appeal a valuation
1/5
TrustpilotPester power is not customer service
I made an enquiry about selling my house. Then decided to postpone. Call after call, emails booking valuations I'd not agreed then a call from HQ!Disgusted with their pestering which borders on harassment.
1/5
TrustpilotLying greedy corrupt and rude
Lying greedy corrupt and rude. Worst experience I've ever had dealing with an estate agent. Just let that sink in. They are the worst 'estate agent' operating in the UK. They pay no regard to the law or any notion of good customer service.
1/5
TrustpilotToo many issues to list here
Too many issues to list here, seriously do not use these people if you are a landlord or a tenant, they will not help you and take money for nothing. be warned !
1/5
Trustpilotabsolutely shocking service
absolutely shocking service. chippenham branch closed on saturdays due to 'staff shortage' can't wait to be out of contract and get a better estate agent to sell my property
5/5
TrustpilotFor certain I would recommend this company!
Our experience with Connells was really great.My husband and I went to rent a house and we meet Rebeca and Georgia which were very friendly, they helped us a lot and proved their professionalism.Thank you!For certain I would recommend this company!
5/5
TrustpilotI recommend Connells estate agency
I recommend Connells estate agency. Ben King offered an excellent service as mortgage advisor. Very reliable person and very helpful 5*Nathan the estate agent was very nice too.
1/5
TrustpilotI don’t even know where to begin...
I don’t even know where to begin.... the company is an absolute joke. Totally horrific experience so bad I had to take my complaint to the ombudsman. I will never use these bunch of misfits again.
1/5
TrustpilotThey are scam
They are scam. Trying to lure you in to sell you their mortgage and their broker who will rip you off. Even if you already have mortgage papers ready their pursue you to take their own. AVOID
5/5
TrustpilotLexie from the filton branch was…
Lexie from the filton branch was fantastic, let my property promptly, dealt with everything professionally and was in constant contact. Thank you for all your hard work. Caroline.
5/5
TrustpilotWe have just used there mortgage…
We have just used there mortgage advisor jenny Turner she is totally outstanding at her job, I will never use anyone else & I will highly recommend her, I can’t thank you enough jenny xx
5/5
GooglePurchased a property in under 9 weeks. This would not have been achievable without the great communication and chasing connells undertook between both solicitors. We would have been lost without them.PositiveProfessionalism
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Connells's Hertsmere office has 1,768 reviews across two platforms: 165 on Google, 1,603 on Trustpilot (across the whole business).
Connells Bushey is rated 2.2 out of 5 across all 1,768 reviews, and 4.6 out of 5 on Google from 165 reviews.
Connells Bushey, 86 High Street, Watford, WD23 3HD, Hertsmere, WD23 3HD.
