Every review we hold for the Hertfordshire office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleWithout a doubt the most painful property management experience I've had. Ignored emails, multiple requests for failures such as boiler before anything gets resolved. Issues with damp, grout, failed dishwasher etc reported multiple times and ignored every time. Tried to charge me when I leave for items that they organised removal of, saying I'd taken them. Truly awful.NegativeResponsiveness, Quality
Chris · 27 August 2021
Agent replied · 17 June 2024
We are very sorry to read your comments which are unrepresentative of almost all our feedback. We have no record of this name in our system so if this is a genuine review please provide more specific detail directly to us so we can look in to the matter for you and respond accordingly... Thank you
★★★★★ 5/5
GoogleI was shown a few properties recently by Izabela and she was great. Really informative, found us properties that had what we were after and generally we had a great experience. Would definitely use again in future!
Georgia · 20 November 2023
Agent replied · 17 June 2024
Georgia, thank you for taking the time and trouble to leave a review, much appreciated.
★★★★★ 5/5
GoogleProffitt & Holt were brilliant to deal with. Angela really understood what I needed and was honest and friendly throughout the whole process. I highly recommend them and already have to anyone I know that is looking to purchase.
FLU-CAT · 21 September 2023
Agent replied · 17 June 2024
Thank you very much for taking the time and trouble to leave a review and for the positive feedback, it is great to hear.
★★★★★ 5/5
GoogleIn a market that could be described as “challenging” the team at P & H never gave up. Solid local agent working continuously to achieve a sale
Thoroughly recommend if you are thinking of selling
Kevin · 20 December 2023
Agent replied · 17 June 2024
Kevin, thanks for taking the time and trouble to leave a review and for sticking with us during this difficult market, much appreciated.
★★★★★ 5/5
Googlewe have had the pleasure of dealing with Izabela who has been incredibly professional and very helpful. Immediate responses to emails. We are very impressed and very happy with the level of service. Would thoroughly recommend
Graeme · 20 November 2023
Agent replied · 17 June 2024
Graeme, thanks for taking the time and trouble to leave a review and for the positive feedback, it is great to hear.
★★★★★ 5/5
Googlewould definitely recommend proffit and holt. Every one involved expecially Marion have been great to deal with. Really good communication between all parties involved of purchasing our house and they made sure that nothing was left waiting on to conclude our purchase.
Sammy · 18 June 2023
Agent replied · 17 June 2024
Sammy, thank you for taking the time and trouble to leave a review and for the positive feedback, it is much appreciated.
★★★★★ 5/5
GoogleWe had a great experience in finding a rental home in Nash Mills with Izabela from Proffitt&Holt Partnership.
Great service, very quick response and professionalism.
We had an online viewing of the flat and now we moved in and it's all great.
Sergio · 18 June 2023
Agent replied · 17 June 2024
Sergio, thank you very much for taking the time and trouble to leave a review and for the positive feedback, it is much appreciated.
★★★★★ 5/5
GoogleEd and team at Proffitt and Holt were incredibly efficient, communicative and supportive throughout the whole process of the sale of our house. We can not recommend more. Thank you so much for making the sales go so smoothly.
Markn · 22 August 2023
Agent replied · 17 June 2024
Thank you very much for taking the time and trouble to leave a review and for the positive feedback about Ed and the team, it's great to hear.
★★★★★ 5/5
GoogleEfficent and attentive staff and a very professional service. Been with them for years. Particular credit is due to both Izabela Jamka and also Nicole Glover. A pleasure to deal with them. Highly recommended.
Chris · 20 December 2023
Agent replied · 17 June 2024
Chris, thank you for taking the time and trouble to leave a review and for the positive feedback, it is lovely to hear.
★★★★★ 5/5
GoogleSam and the lettings team at Proffitt & Holt are to be commended for their professionalism, knowledge and reliability.
Angela · 19 August 2024
Agent replied · 26 August 2024
Angela, thank you for taking the time and trouble to leave a review and for the positive feedback about the lettings team, it is great to hear.
★★★★★ 5/5
GoogleSamantha dealt with a very challenging tenant of ours with absolute professionalism. Dealt with the problem successfully when no-one else could! We found her very approachable and friendly - nothing was too much trouble.
Cannot thank her enough
Shelley · 18 June 2023
Agent replied · 17 June 2024
Shelley, thank you very much for taking the time and trouble to leave a review and for the positive feedback, it is great to hear, thank you.
★★★★★ 5/5
GoogleI am super satisfied with the service and the efficiency from proffitt & holt agency in special with Samantha who help me with the process of completing all the paper work. 5 start customer service for Samantha
Bianca · 18 June 2023
Agent replied · 17 June 2024
Bianca, thank you for taking the time and trouble to leave a review, it is much appreciated.
★★★★★ 5/5
GoogleAngela, Mark and Marlon at Proffitt & Holt made the process from marketing to sale completion of my bungalow as stress free as possible. A great professional service and I have no hesitation in recommending this company.
Kendall · 18 June 2023
Agent replied · 17 June 2024
Kendall, thank you for taking the time and trouble to leave a review and for the positive feedback, it is much appreciated.
★★★★★ 5/5
GoogleA great service, exchanged in under 6 weeks from receipt of offer, which P & H played a large part in.
Adam · 27 May 2024
Agent replied · 17 June 2024
Many thanks for taking the time and trouble to leave a review, it is much appreciated.
★★★★★ 5/5
GoogleAngela Coakley found me my dream house.
She was so supportive ,professional and friendly throughout the whole process and it made leaving our old home of many years so much easier.
I cannot thank her enough.
Nikki · 18 June 2023
Agent replied · 17 June 2024
Nikki, thank you so much for taking the time and trouble to leave a review and your positive feedback, I will be sure to pass it on to Angela. Best of luck in your new home.
★★★★★ 5/5
GoogleProffitt & Holt did a great job for us; they were professional at all times, good with communication and working in partnership with us through difficult market conditions to achieve a successful outcome.
Jim · 22 August 2023
Agent replied · 17 June 2024
Jim, thank you very much for taking the time and trouble to leave a review, and for the positive feedback. It is much appreciated.
★★★★★ 5/5
GoogleCannot fault the team at Proffitt and Holt for their hard work in generating viewings, good timekeeping and great communication.
Made the whole process from listing to final offer very stress free.
Nicholas · 22 August 2023
Agent replied · 17 June 2024
Nicholas, thank you for taking the time and trouble to leave a review, we appreciate it.
★★★★★ 5/5
GoogleKirsty from Profitt & Holt was extremely helpful throughout quite a lengthy purchase experience. She was constantly keeping me updated and chasing all parties - highly recommend!
Radhika · 20 December 2023
Agent replied · 17 June 2024
Radhika, thank you for taking the time and trouble to leave a review and for the positive feedback, great to hear.
★★★★★ 1/5
GoogleNot only did they not follow up with us after people viewing our house, give us little time to move out, but they put up a sold sign outside our house before we have found anywhere or told the children. So disappointing and inconsiderate
X.gracep.x · 18 June 2022
Agent replied · 17 June 2024
I'm sorry but we do not know who this is or recognise this a client of ours and can only assume it is a malicious review. If you are genuine client and have an issue you would like us to address then please contact the office on 01923 270333.
★★★★★ 5/5
GoogleHaving bought 4 previous properties, we were extremely impressed with the service buying a property with Proffitt and Holt, compared to prior house purchases. Angela and Shan, in particular, were great to deal with - ethical and trustworthy with clear communication skills.
Carolyn · 18 June 2022
Agent replied · 17 June 2024
Carolyn, thank you very much for taking the time to leave a review and for your kind feedback, it is much appreciated.
★★★★★ 5/5
GoogleFantastic experience as a buyer, and I'd recommend the boots-on-the-ground local knowledge of Proffitt & Holt over any online agent. Angela worked incredibly hard to get my purchase over the line.
Adam · 18 June 2023
Agent replied · 17 June 2024
Adam, thank you so much for taking the time to leave a review and also for the positive feedback it is great to hear and much appreciated. I'll be sure to pass your comments on to Angela and I hope you'll be happy in your new home.
★★★★★ 5/5
GoogleBrilliant service. P&H secured a great price for our sale after arranging a fully booked open house weekend. Kept me in the loop and have been very professional. Would recommend.
Jennifer · 18 June 2023
Agent replied · 17 June 2024
Jennifer, thank you so much for taking the time to leave a review and for the positive feedback, it is much appreciated.
★★★★★ 5/5
GoogleSince transferring to Proffitt & Holt as a landlord, they have been highly professional and dealing with Nicole has made us realize how efficient a letting agent should be.
Jonathan · 18 June 2023
Agent replied · 17 June 2024
Jonathan, many thanks for taking the time and trouble to leave a review and for the feedback about Nicole, it's great to hear.
★★★★★ 5/5
GoogleExcellent professional efficient and highly competent service from Ed and his team at the KL office- I would highly recommend this firm
Neil · 20 November 2023
Agent replied · 17 June 2024
Neil, thank you for taking the time and trouble to leave a review, it's much appreciated.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.