Trusted Agent profile

Larkham and Pike reviews

3.5

★★★★★ Good

134 reviews across 2 platforms

7 The Arcade, Hatfield, Hertfordshire AL10 0JY

Larkham and Pike's Hertfordshire office at 7 The Arcade is rated 3.5 out of 5 across 134 reviews on two platforms, including 122 Google reviews rated 3.7. Checked 9 October 2026.

Google logo

3.7 / 5

122

Reviews on Google

This office

Yell logo

2.2 / 5

12

Reviews on Yell

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Hertfordshire office, from every platform, shown as written. First names only.

5/5

Google

I was extremely pleased with the agents Larkham & Pike, especially Jonathan. I would receive regular calls to update me on our progress and to help chase up legal matters. Thanks you for your help with my purchase. I would have no hesitation in using them again.

George · 15 April 2026

5/5

Google

Fantastic service. Jonathan was helpful, friendly and professional, as were his colleagues. I had not moved home for many years so was grateful that Jon supported me through the whole process, nothing was too much trouble, answering my queries and keeping me up to date with everything that was happening. Highly recommend Larkham & Pike if you are looking to sell your home.

Val · 29 September 2025

5/5

Google

We moved to Hertfordshire in March 2024 and were referred to Larkham and Pike by my aunt. From the moment I walked through the door, I was warmly welcomed by a friendly smile from a lady seated at the desk to my right. As I approached, she stood up, extended her hand, and said, “Good morning, I’m Ammie.” Little did I know that this would mark the beginning of a wonderful relationship. The level of service, patience, and efficiency we have experienced has been outstanding. You have made us feel comfortable and at ease in the properties we have rented. Any maintenance issues have always been resolved promptly, and all inspections and upkeep have been handled professionally and on time. Larkham and Pike have now placed us in a second beautiful property, and the transition from one home to the next was smooth and swift. Thank you, Ammie, and your excellent team, for providing such an exceptional service. Victoria & Bright

Victoria · 2 April 2026

5/5

Google

recently completed my tenancy with Larkham & pikes after 9 years of living in the property and overall had a positive experience. The check-in process was smooth, and the team was responsive whenever I had questions or needed support during my stay. The property was well-maintained, and any issues raised were addressed in a reasonable timeframe. The check-out process was straightforward, and communication from the agency remained clear up to the end of my tenancy. I appreciate their professionalism throughout my time in the property. Thank you to the team for making the renting process stress-free.”

Adelaide · 30 November 2025

1/5

Google

Highly not recommended...very poor service and bad experience received for me and also for my friends. The property was done with a view by our friend and we were ready to move forward. We were ready to fulfill the demands that they said on their Pikes Estate Agency official website. There was a late in sending the bank details and we couldn't do the payment at first. So that we lost the property that we chose. We were not informed about not getting the property and just wasted our valuable time.

Sarath · 10 June 2023

1/5

Google

We had a lot of trouble finding a place to live when we entered college. Everything was finalized, and we even sent one of our friends to check out the location. Since we had several bank holidays in a row and it took some time to get the correct bank information, the holding deposit was received one or two days late. They informed us that we couldn't have the place since someone else had already paid the deposit before they received the money. I can't blame the people who paid them, but there should be some morality and ethics in a business, as well as some patience and more than just a focus on profits. utterly dissatisfied

Kiran · 10 June 2023

1/5

Google

Bad idea to choose this Pikes Estate Accommodation. The property that we chose has been finalized after talking with the people there. A property view also has been done by our friend living in the UK. There was a late in sending the right bank details to us. Unfortunately, there were public holidays and we couldn't send the holding deposit on time. The agency doesn't show any patience and gives the same property to the other people after they received our deposits. Ethics and Decency is required while running this kind of company.

Sarath · 10 June 2023

5/5

Google

Used Pikes on more than one occasion, found them to be professional on every level. Paul and his team are dependable and supportive. I would look no further in the future.

Damon · 5 August 2025

5/5

Google

Really supportive and understanding letting team. Paul and Aimee were patient and helpful throughout a very complicated tenancy situation. They waited when others would not have and I appreciate their professionalism. Highly recommended.

Kaza · 11 June 2025

4/5

Google

Several of the their agents managed my rental property for over 20 years. They always managed to rent the property and carry our any maintenance and rent disputes over that period. They recently managed to sell my property quickly and efficiently with no issues. Overall a positive experience and would recommend.

Jon · 16 March 2026

1/5

Google

IVE BEEN SCAMMED BY THIS PEOPLE They will take 400£ FEES ( which is not legal anymore) for reference purposes and if you fail NO REFUND WOULD BE GIVEN! This matter would be reported to ombudsman services and all over web to aware people about this matter You shouldn’t be paying 400 for 1h of work !! This matter should be discussed and in case you fail etc. Should be deducted and remain should be refunded !!! Joke!

Patrycja · 16 April 2025

5/5

Google

⭐⭐⭐⭐⭐ I had a fantastic experience with Larkham and Pike. The team was always professional, friendly, and quick to respond to any questions or issues. Everything from the viewing to the move-out was smooth and stress-free. They genuinely care about their tenants, and I always felt supported throughout my tenancy. I’d highly recommend them to anyone looking for a reliable and trustworthy agency.

Vivian · 30 August 2025

1/5

Google

TIME WASTERS! Dealing with agent John, drove 1.5 hours for the viewing only to get a call 15mins ahead of the scheduled time informing he wouldn’t have the keys to the property. Still willing to view the property I’ve rearranged and once I called the agency to inform I would be running 10 minutes late I’ve been informed by a lady full of attitude that they wouldn’t be able to wait, I’ve asked for a virtual viewing in that case so I could see the inside of the propane I’ve been told that they wouldn’t do it. Don’t waste your time like I did and don’t fall for their ‘scarcity talk’ when selling a property, self respect pays off and this agency should be off the market.

Nicolas · 26 January 2025

1/5

Yell

Worst estate agent ever

Worst estate agent ever!! Will not get your deposit back! Avoid, avoid, avoid!We rented from this estate agent for two years and had nothing but issues. We had a broken boiler, which left us with no heating or hot water for WEEKS before it was resolved. There was missing keys, no returning of emails and phone calls and mould on the walls upon moving into the house. They charged us for redecorating the house, out of a £2000 deposit we were getting back 170!! They gave no allowance for wear and tear in the house, which made no sense as we lived there two years. Disgrace of a company and would not go near them again.

MelissaC-96 · 22 October 2019

1/5

Yell

Most unprofessional and rude Estate agents I have ever experienced

Pikes is the worst/ unprofessional/ incompetent estate agent in hatfiled. I rented a house from pikes which was given to me in terrible condition and when I moved out they deducted my £750 for just minor dirty items. Later I found out that cleaning the whole house will cost £300 pounds. Their behavior towards the customers is very rude. If there was an option I would give them zero star. They don't even deserve 1 star. My advise is to not use them at all, they are terrible.

MuzaffarA · 2 November 2016

5/5

Google

Pikes team are brilliant , especially a big up and thumb up to Jonathan . I can not praise him enough, he is exceptional helpful and knowledgeable , i would recommend Pikes for anything!, i definitively recommend pikes , for all employers and students. I"m renewing my contract always with them and can't replace them, cause excellent service provided! Efficient and friendly staff, extremely helpful. Many Many Many Thanks ;)

Takwa · 10 June 2020

5/5

Google

Larkham and pike is a reliable housing agent. I enjoyed my housing relationship while it lasted. They are reliable, and very efficient. I recommend them anytime any day.

Cynthia · 16 February 2026

5/5

Google

Your professionalism and attention to detail is top notch. For the 15 months I stayed in your property I can safely recommend you. Keep up the good work.

Ratidzai · 7 January 2026

5/5

Google

Highly recommend. Viewed property pretty much soon as I found it. Staff was amazing with my child who was very inquisitive. Then the whole process of referencing and deposits etc and getting keys was straight forward. Any issues we have had the team at Larkham and pike have been so attentive. And very genuine. Can’t ask for much more from letting agent!

Poppy · 28 December 2024

1/5

Google

I can't say that my overall dealings with Pikes Estate Agent has been the smoothest neither has it been great. All very polite when they want business but as soon as they have it they become very unhelpful, especially if you don't want them to manage your tenancy. I wouldn't out of choice choose to use Pikes Estate agent again!!!

Accounts · 10 June 2020

1/5

Google

Very much disappointed with their service,along with my friends I was hoping to rent a property when we reach UK . Somehow we even arranged someone to view the property and they did not even acknowledge about other people waiting to book the house . As we were from India it took some time for us to transfer the holding deposit but we did it just as soon as the agent gave us the proper bank details and after sending the money they informed us that someone else has paid the holding deposit.

Gavin · 10 June 2023

1/5

Google

It's with great difficulty that we found a place to stay at when we start University. Everything had been finalised, we even had one of our friends have a look at the place . Since we had a few bank holidays in succession and took sometime to receive the right bank details, holding deposit got a day or two late. After they received the money, they informed us that we can't have that place since someone else has already paid the deposit. I can't blame the people who paid them, but there's a bit of decency and ethics that a company should have, an amount of patience, a company should not just be money minded. Extremely displeased.

Kevin · 10 June 2023

4/5

Google

It was very good to deal with Pikes Estate Agents in Hatfield. I've rented a flat in Hatfield with Pikes for 5 years and as you would expect I had to liaise with the estate agents quite often. They are always available and supportive. - The boiler in the flat was quite old and broke a couple of times. The agents were quick to send the plumber. - Once the gardeners broke the French-window, and (due to some availability issues) it took a month to have it replaced. The estate agents were very supportive and communicated effectively throughout the process. - When it comes to perform the property checks they were always discreet and accommodated our needs. In conclusion, it is a very good agent to do business with. Strongly recommended.

Simone · 10 June 2023

5/5

Google

I had a positive experience with Larkham & Pike. I locked myself out of the flat, and they picked up my call straight away and found a solution so quickly, sending over one of their planners who had a spare key. Being locked out of your house is very stressful, particularly for me as my car keys were also attached to my house keys so I couldn't go anywhere, and I am very thankful for the property agents acting so quickly and helping me out in this very unfortunate situation.

Evie · 10 June 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Larkham and Pike's Google reviews

Questions about Larkham and Pike

How many reviews does Larkham and Pike have?

Larkham and Pike's Hertfordshire office has 134 reviews across two platforms: 122 on Google, 12 on Yell. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Larkham and Pike's rating?

Larkham and Pike is rated 3.5 out of 5 across all 134 reviews, and 3.7 out of 5 on Google from 122 reviews, checked 9 October 2026.

Where is Larkham and Pike's Hertfordshire office?

Larkham and Pike, 7 The Arcade, Hatfield, Hertfordshire AL10 0JY.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.