Dey King and Haria Estate Agents reviews

★★★★★ 5/5

Google

Words cannot express how grateful and thankful we are to have met Dean and Dierdre. Their professionalism from start to finish is remarkable and nothing is ever too much for them. Our sale was not the easiest but they believed in getting through every hurdle to completion even when we didn’t. There is never a day they treated us as another source of income or annoyance in the many delays we have had. They offer bespoke service best suited to your needs without even realising it, a lovely gesture and assurance that you are not on your own, which sets them apart from other agents. Their work ethic and conduct exhibits great patience, extensive knowledge and understanding of their trade. We cannot thank you enough Dean and Dierdre and only hope for just the best for you and the company.

Caroline · 20 August 2024

★★★★★ 5/5

Google

Look no further for estate agents in the Cheam & surrounding areas! Dean & Dierdre are outstanding. We were blown away by the service & personalized touch throughout our entire sale process. Dean is detail oriented, easygoing and incredibly knowledgeable about the selling process, trends in the area, buyers and how to optimise for a good outcome. We knew he'd be good from our first meeting when he gave us 1hr+ of his time and was the only agent who had done his research! - and his management of the sale process through more than one curly situation was fantastic. Dierdre is a fantastic partner who knows how to optimise the property visually, who is incredibly organized and oversees the process through to completion once an offer is in place. We felt fully supported & informed from start to finish. Don't waste your time or money looking anywhere else.

Kate · 20 August 2024

★★★★★ 5/5

Google

Don’t waste any time looking for another estate agent. We went through two before we met Dean and Dierdre. The previous agents had plenty of people viewing and making offers, but they didn’t secure a sale once. We gave up hope and then Dean knocked on our door. Dean showed our property once and sold it straight away and secured it. We honestly don’t think we would have moved without them. The communication of Dierdre was exceptional. She single handedly wrangled all agents and solicitors in a 5 man chain and was I believe the reason for the success of the chain. I’ve never met estate agents like them and would only ever want to use them if I sell again. I beg ewe to choose them, you won’t regret it!

Sophie · 20 August 2024

★★★★★ 5/5

Google

Excellent service! Highly recommended. Sale went through smoothly and quickly. Hard working team constantly available. Great communication throughout process. Couldn't have asked for better!

Julie · 20 April 2026

★★★★★ 1/5

Google

I have been living in England for 15 years and have rented several flats during that time, but I have never experienced anything like the problems I have had with this agency I rented this flat three years ago, and from the beginning it was handed over to me with numerous issues . The property is 19 years old had not been freshly painted, had several marks , the kitchen was damaged, there was a leak under the sink, the shower door was broken, and there were many other problem I had to contact the agency several times, and workers were regularly coming to the property, sometimes every Saturday and even in the evenings, to deal with ongoing issues I was exhausted with no privacy . On top of my rent, I was also paying £90 per month for heating and hot water .. Despite this, I experienced several problems with the hot water and, at times, I had no heating at all but as I was at home just in the late evening and leaving at 6 am I could survive . I repeatedly asked for these issues to be fixed, and heating was never resolved . Thankfully, I have documentation and records of these requests. Throughout my tenancy, I always kept the flat clean and looked after it carefully l I never even wore shoes inside the property. I always paid rent 8 days in advance. When I gave notice and moved out, the checkout representative came to the property, collected the keys and told me that I could leave. My mistake was that I should have stayed and no trust these people .The flat had also been cleared by a cleaner . I was therefore shocked when I later contacted Mr Ketz , as he disappeared , regarding my deposit and received a report claiming that the flat had been left “deeply dirty” The report also included charges for marks on the walls that were already there when I moved in, lights that had never worked, and sign in the carpet caused by furniture that had been in place for three years. I find this extremely unfair . Normal wear and tear after living in a property for three years should surely be taken into consideration, and consider the issues mentioned were either pre existing or related to normal use of the property . I am very disappointed by the way this situation has been handled and by what I consider to be a lack of honesty by these people. I am Shock. I have been asked to pay £410, which I will dispute through the appropriate deposit dispute process. I will also raise the separate issue regarding the heating through the appropriate channel, as I have evidence documenting my requests and the problems I experienced. Based on my experience, I would advise other tenants to be extremely careful and to keep detailed records, photographs and written communication throughout their tenancy. I have also seen other reviews from tenants raising concerns about difficulties getting their deposits back. . As for me, I will continue to pursue this matter through the proper channels . I would recommend tenants do their research carefully and consider other agencies before signing a tenancy with this agency . Watford has plenty of professionals agency ! Please check what other negative comment and websites say... All people wothb the same issue with deposit!!!! Good reviews can be added bad reviews are always real!

Pamela · 25 September 2026

★★★★★ 5/5

Google

We rented a flat through Dey King and Haria a few months ago, and Sophie was our consultant throughout the process. She was extremely helpful from the day of the viewing right up until the move in date. Sophie is very friendly, responsive, and made the whole experience smooth and stress free. We really appreciated her support and would happily recommend Dey King and Haria, especially Sophie.

Abin · 3 January 2026

★★★★★ 5/5

Google

Really happy with my experience with Rebecca Ball DKH. This is the second property I’ve purchased through them and, just like the first time, everything went smoothly from start to finish. Rebecca Ball always helpful, easy to deal with and kept me updated throughout the process. Whenever I had a question, they were quick to respond and always happy to help. Having now bought two properties through DKH, I wouldn’t hesitate to use them again in the future. It’s great to deal with a team you know you can rely on. Would definitely recommend DKH to anyone looking to buy or sell a property. Thanks again to the whole team!

Arjan · 16 September 2026

★★★★★ 5/5

Google

Moving home is one of the most stressful processes a family can do and if I didn't have Dean and Deidre helping us it probably wouldn't of happened, if you want a personal touch with the simple stuff that's missing from most high street branches like always keeping you updated, calling you back every time a calls missed, and most importantly selling your property then these are your guys, real hard workers. Was recommended and wouldn't hesitate to pass the recommendation on. Thanks from the whole family.

Darren · 20 January 2026

★★★★★ 5/5

Google

Woke up this morning to snow having settled outside only to realise that my heating was not working!! Worst nightmare! I called the DKH office and logged it on their new Fixflo maintenance reporting system. I spoke to Mikail who was very …

Amethyst · 8 October 2025

★★★★★ 5/5

Google

Huge thanks to Gemma for being so brilliant. She’s super professional and always gets back to me in record time. She has such a lovely, helpful attitude, and I love that she's always on the case, even for the small non-urgent things. She makes everything run so much smoother! Always a great experience communicating with her :) Thankyou Gemma!

Rhiannon · 28 February 2026

★★★★★ 5/5

Google

I have received extremely kind and efficient service from all the staff at the Cassiobury office in selling my house and moving to a flat. I am always recommending them to others! Thank you so much Rebecca, Samantha, Hannah and boss Sam! what a great team! I will miss you!

Jocelyn · 3 May 2026

★★★★★ 5/5

Google

Dierdre and Dean were fantastic throughout our buying process, keeping us updated at every stage. At one point, we were ready to give up, but their timely involvement made all the difference, leading us to a successful completion. Thank you very much for your top-notch service!

Sheeja · 20 August 2025

★★★★★ 5/5

Google

We recently sold our home and were absolutely delighted with the service provided by Dean and Dee. Their communication was outstanding from start to finish. They were always extremely quick to respond (even out of hours, it made us wonder when they sleep!). We had regular, clear and reassuring updates from them via WhatsApp that kept us completely in the loop throughout. They were proactive in keeping everything moving as swiftly as possible, consistently staying on top of every detail and ensuring nothing fell through the cracks. From the outset, they were very honest and transparent with us about the unique aspects of our property and what kind of buyers it might attract. Dean gave us clear guidance on realistic pricing, what potential buyers were likely to be excited about, and practical steps we could take to get ahead of queries he thought were likely to be raised. He was able to give us an idea of the state of the market in the area and how to price to sell in the timelines we were after. His insight and upfront approach helped us feel prepared and confident throughout the process. We also found their support during some negotiations with our buyers invaluable. It was clear they genuinely cared about our situation and helped us navigate a stressful situation smoothly to achieve a result we were happy with. If you’re looking to sell in the Cheam / Sutton area, definitely speak to Dean and Dee. We can’t recommend them highly enough.

Andy · 20 December 2025

★★★★★ 5/5

Google

Such a great experience working with Dierdra and Dean, their service is different to other Estate agents, in a good way. They are honest and approachable with excellent communication to back up, most importantly get the job done, completed a chain process.. Strongly recommended if you are looking to sale a house, and you mean it!!

Leo · 20 June 2026

★★★★★ 5/5

Google

All the sales team were always very friendly and helpful and went above and beyond expectations. Rebecca was our main contact and she kept us constantly updated and answered any queries promptly. We would highly recommend DKH at Watford Branch to anyone.

Richard · 23 April 2026

★★★★★ 5/5

Google

Very positive all round. The DKH team truly understand how testing the whole process of selling a house is for their clients and were flexible throughout and once sold, by our side to help is navigate the legal process, which was challenging. We always felt that our interests came first, and having a dedicated sales progressor is invaluable, and certainly reduced the stress of moving. Very nice people to deal with, know their patch and have some stunning properties on their books. Highly recommended

Mark · 21 June 2026

★★★★★ 5/5

Google

A huge thank you to the Dey King team for supporting the purchase of my first home! A special shout out to Rebecca for her support throughout 😄 …

Aakesh · 16 October 2025

★★★★★ 5/5

Google

We recently had the pleasure of working with Dean and Dierdre from EWE MOVE Cheam branch on our flat sale. We have to say, they exceeded our expectations from the first moment of the sale process to the end. We felt like we were in good hands from the beginning and the trust was there. We are impressed with their level of knowledge and the amount of data that they have about the market. Their attention to details, professionalism, enthusiasm, and support made the entire experience stress free. We cannot speak highly enough about Dean and Dierdre, they presented our property in the best possible way, their responsiveness to our questions and concerns was incredible, they went above and beyond to ensure a smooth and successful transaction. We would strongly recommend Dean and Dierdre from EWE MOVE Cheam branch to anyone looking to buy, sell or let a home. We would trust them with our eyes closed and their attention to detail and level of time & dedication to their clients is outstanding. They set the highest standards, and truly practice “service above self”. This is the unique approach, that other tired agencies can only aspire to.

Anna · 20 August 2023

★★★★★ 1/5

Google

Under the Equality and Human Rights Commission and the Citizens Advice guidance, refusing tenants simply because they have children may amount to indirect discrimination, especially against women, because women are statistically more likely to be primary carers. Blanket policies like “No children” can therefore be legally risky for landlords. However, landlords may still refuse an application for other lawful reasons, such as: • The property is genuinely too small for the household under overcrowding rules. • Affordability concerns. • Bad references or credit history. • The building is unsuitable or unsafe for children. If the only reason is “you have two children,” you can: • Ask the landlord or agent to explain the reason in writing. • Challenge the decision through the letting agent’s complaints process. • Get advice from Citizens Advice or Shelter UK. Also, landlords are generally not allowed to advertise blanket bans like “No DSS” or “No children” without justification, as courts have found some of these practices discriminatory.

Khalil · 30 May 2026

★★★★★ 1/5

Google

***Hell for renters but heaven for Landlords**** If you are renting through DKH then be ready to deal with a very cheap landlord type mentality… At the end of tenancy, you will feel like FBI has scanned the property and 100s of photos with even a 1mm mark or chip will be shared and an insane amount (minimum £1000) will be deducted from your deposit. I spoke with my friends/colleagues who rented through DKH and it’s a cumulative feedback!! Terrible people to deal with, beware of renting from DKH. Adding the true experience review in my attachment so that a clear picture can be seen!!

Rohit · 30 May 2026

★★★★★ 5/5

Google

Dean and Deirdre are absolutely brilliant, I am so happy they managed to sell my house. They are so professional and are always on hand for advice and recommendations. I felt completely at ease with them, and never felt awkward asking silly questions. A great touch was we had a what's app group with all three of us in so there was never any communication problems. I would 100% recommend them, they will sell your house and you won't be disappointed! Thanks so much D&D you were fantastic!!

Jazmine · 20 August 2025

★★★★★ 5/5

Google

I had the pleasure to appoint Dean & Dierdre for my recent house sale after having two bad experiences with apathetic big chain estate agents. D & D are very  understanding of the human side of a property transaction, this shines  through their quick and effective communication and their sensitivity when delivering difficult news. D&D priced my house correctly and worked tirelessly to get the best offer possible. My sale wasn't the easiest through no fault of their own, however, they made a difficult process much easier to bear. If I ever had to move again I would choose them and I have recommended them to friends and neighbours.

Eva · 20 August 2025

★★★★★ 5/5

Google

We were worried about which Estate Agent to use to sell our house. After looking at reviews and on a friend’s recommendation we chose Dean and Dierdre at Ewe Move. Best decision ever! From our initial meeting with Dean we were made to feel at ease. D & D live locally and have outstanding knowledge of the property market in Cheam & surrounding areas. Within 10 days Dean arranged one open day which resulted in 4 offers. 2 being 30k over the asking price, we were blown away! When taking photos Dierdre’s expertise shone through. D & D make a great team. You will not find a better personalised service from start to finish - we were kept informed every step of the process. Took less than 4 months from meeting Dean to picking up keys to new property. Don’t waste your time looking for an Estate Agent! 5* well earned. Thank you both so much.

Nicola · 20 August 2025

★★★★★ 5/5

Google

I’m so pleased I chose Dean and Dierdre to act as my estate agents for the sale of my parents house. They arranged excellent photography, which showed off the property to its full potential, and together with great marketing, meant that on the day the property went on the market, we had lots of interest. They arranged and attended multiple viewings, keeping us informed at every step. D&D quickly secured us a very acceptable offer. They recommended their contacts for conveyancing, and the sale has completed today without a hitch. The most stress free house sale I have ever experienced. I cannot recommend them enough.

Julie · 20 August 2025