Trusted Agent profile · St Albans
★★★★★
566 reviews across 2 platforms
Third Floor St. Peters House, 45 Victoria Street, St. Albans, St Albans, AL1 3HZ
British Homesellers's office in St Albans, at Third Floor St. Peters House, is rated 4.7 out of 5 across 566 reviews on two platforms, including 102 Google reviews rated 4.7.
Every review we hold for the St Albans office, from every platform, shown as written. First names only.
5/5
GoogleI had a really positive experience with British Homesellers. I was a bit nervous about buying from an online agent, but from the very start of requesting a viewing on Rightmove, to completing the sale, they were brilliant. Always contactable, returned emails quickly, and I knew exactly what was happening at every stage. Really impressed, would definitely use them to sell my house if I move on in future.
5/5
TrustpilotMy parents purchased a property where…
My parents purchased a property where British Home Sellers where the agents. We dealt with Alex Clendon who was very efficient and helpful and quick. It was not necessary for us to have lots of interaction but I put that down to the buying process being done properly.
5/5
TrustpilotA good result achieved
Despite being a little unsure about online Estate Agents I was really pleased with how my purchase was dealt with Robert and Alex. They were fair to us and the vendor even through some difficulties. The viewing rep was a great initial contact. Very happy with my experience
5/5
TrustpilotA fully positive experience
I had a really positive experience with British Homesellers. I was a bit nervous about buying from an online agent, but from the very start of requesting a viewing on Rightmove, to completing the sale, they were brilliant. Always contactable, returned emails quickly, and I knew exactly what was happening at every stage. Really impressed, would definitely use them to sell my house if I move on in future.
5/5
TrustpilotI sow property on Rightmove contact…
I sow property on Rightmove contact British home sellers to book wiving . I wive property made offer on next day.Alex was very helpful and quick respond between us and seller im happy with my purchase and service . Kind regards British home seller
5/5
TrustpilotHelpful
As a buyer I found it quite helpful the way Alex coordinated all the various parties and kept it going when there were delays.
5/5
TrustpilotBritish Homesellers helped us get our first property.
My wife and I got the property we wanted with the help of British Homesellers. We were first time buyers but they made the process so simple and stress free. They answered many questions and assisted us in many ways from phone calls between us and the sellers, providing answers to relevant questions to us and our conveyancer and legal team and finally helping with the key and handover. They were immensely helpful and I would definitely recommend British Homesellers.
5/5
TrustpilotExcellent service
Excellent service. I chose British Homesellers because I wanted a quick sale and they did the option to sell directly to them . In the end I had so many viewings i ended up selling it the traditional way. British Homesellers listened to what I wanted and targeted the right people to come and view my house . The house sold very quickly. All the agents at British Homesellers were very friend and helpful and did a really good job. I would definitely recommend them to anyone .The only negative was the conveyors they recommended premier property lawyers. They were terrible and it took months to move because of their incompetence. British Homesellers need to change the solicitors they use or don’t recommend them
5/5
TrustpilotGreat company
Charles at British Home Sellers was superb. I never had to pick up the phone to ask for updates, he was always proactive and that helped make the process of moving homes a bit less stressful.Great company to deal with.
5/5
TrustpilotRecently bought a house through British…
Recently bought a house through British Home Sellers. Service from Alex was excellent and very efficient.
Hi Joe, Congratulations on your purchase and thank you for your kind words. Alex was happy to see this :)Kind regards, British Homesellers
4/5
TrustpilotGreat experience with our purchase
Great experience with our purchase, friendly and helpful team. All went through quickly and smoothly! Thanks
Hi Katie, We are happy to have helped and glad we got this through quickly and smoothly! Thank you for your review :)Kind regards, British Homesellers
5/5
TrustpilotAs first time buyers
As first time buyers, we were bit stressed especially during this pandemic period. Anyway everything went very well and smooth. Staff are supportive and responds quickly (especially Charly and Charles) even sometimes I was not able to attend their call. Thanks for the help British Home Sellers!!
5/5
TrustpilotHaving used your service as a buyer I…
Having used your service as a buyer I have to say your service was impeccable. I mostly dealt with Charles and what a lovely considerate and helpful man he was.And I ended up with my lovely flat. Thankyou.
5/5
GoogleThank you for everything Everything went smoothly and efficiently, had no problems with any steps and was kept up to date Thank you for the excellent service
5/5
GoogleI cannot fault the service especially from Alex Clendon who help me though purchasing my first property. Highly recommended. Thanks Alex
5/5
GoogleAlex was a pleasure to work with, was in regular contact and made the whole process a lot easier. Would recommend.
5/5
TrustpilotExcellent service by British…
Excellent service by British Homesellers and would definitely recommend them to anyone.Charles was instrumental in assisting us to achieve our goals and no query went unanswered. Overall, very pleased indeed.
5/5
TrustpilotThank you!
It was our first time buying a property, and British Homesellers were excellent at guiding and supporting us through the process. They were always a phone call away. Charles was particularly outstanding - and we wholeheartedly thank him for all his positivity and guidance!
5/5
TrustpilotAlex was a pleasure to work with
Alex was a pleasure to work with, was in regular contact and made the whole process a lot easier. Would recommend.
3/5
TrustpilotI would not recommend them!
I would not recommend them, had my property with them for 2 Months and no viewings. They say they have a lot of investors in their books, I doubt it! Also they never mentioned they would put it on Rightmove. The photos were very poor and he was supposed to be a Freelance professional!Gave it to another agent after and had 4 viewings in 2 weeks!
Dear Mr PatelWe’re really sorry about your experience and we are investigating this in detail to see how we can learn from the experience and better what we do.We got the expectations we set you wrong and struggled to get buyer interest at the prices we expected. This happens in rare instances and is why we believe it is important our customers are never out of pocket using us. We are only rewarded when we get you the outcome you want.We're sorry and wish you the best.Kind regards, The British Homesellers Team
5/5
TrustpilotAmazing Process
The whole process was so smooth and easy with British Home Sellers. Special thanks to Charles who was really helpful and communicative throughout the whole process and actually got me out of a few unrelated stumbling blocks! Couldn't recommend BHS enough.
4/5
TrustpilotMotivated and professional team
The entire team at BHS were polite, motivated, enthusiastic and professional in getting our house sale over the line as quickly as possible.Unfortunately the house sale took quite a lot longer than originally planned. If you choose to use them make sure you have clearly defined timelines and agreed an exit strategy with your agent. Thank you BHS for your huge efforts.
Dear James,Many thanks for the positive and honest review. We know your particular sale faced a lot of pressure and was especially touch and go at some points, but we're so glad it all came together in the end.Wishing you all the best moving forward.Kind Regards,British Homesellers
5/5
TrustpilotFirst time buyer, great staff!
I was a first time buyer. They are responsive to calls and have lovely staff. There were a few small problems but nothing that had much impact on the purchase. Thank you for my cosy new home!
5/5
TrustpilotAbsolutely great experience
Absolutely great experience with British Home sellers. The team has been always helpful and Charles has been amazing, constantly giving us updates and helping with all our queries. Would recommend to anyone looking to buy or sell a house!!!
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