Every review we hold for the Hertford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleIt has been a good experience, when necessary repairs were flagged, work was carried out very quickly and by good professionals. Would like yo give a shout out for Sarah, our contact person, she has been excellent, kind regards Rev Glyn HowdlePositiveResponsiveness
Glyn · 26 October 2021
★★★★★ 5/5
GoogleI’ve used Chase for the past 11 years and cannot rate them highly enough. The staff are ultimate professionals, proactively sharing information about legislative changes and helping landlords ensure they are met. I’ve found Chases’ help and advice in dealing with tenants (good and bad) invaluable. Highly recommended.
Anne · 31 May 2020
★★★★★ 5/5
GoogleReally great communication from the start, friendly team and always quick to respond. We wanted to move quickly and the team did everything they could to make it possible for us! Would definitely recommend.
Amy · 31 May 2022
★★★★★ 5/5
GoogleAlison has looked after our properties for many years. She is clear, efficient and professional in her dealing with tenants and us. She is a great source of information in all aspects of lettings and I would thoroughly recommend her and her team.
Janet · 31 May 2020
★★★★★ 5/5
GoogleThe speed with which the agents ‘Rent’ have replied to emails, arranged a property visit and then issued paperwork to start the tenancy process has been impressive. Many thanksPositiveProfessionalism
Giles · 26 October 2022
★★★★★ 5/5
GoogleCurrently renting a property through Rent.
Rent were the only letting agents that I contacted that actually bothered finding me a property.
Totally professional throughout.
Any issues have been dealt with quickly and thoroughly by Margaret & Sarah
Richard · 6 June 2021
★★★★★ 1/5
GoogleRUDEST LADY I HAVE EVER SPOKE TO IN MY LIFE!!!!
Jennifer · 6 June 2020
Agent replied · 6 June 2023
I’m sorry to see your negative experience. This is very unusual as you can see from the very many 5 star reviews. Perhaps you could drop me an email with your phone number so I can discuss what went wrong ronnie@rentgroup.co.uk.
★★★★★ 5/5
GoogleI had a fantastic experience using Rent Hertford. The staff were very professional and always responded quickly and thoroughly. I would recommend this company to anybody looking to rent out a property.PositiveResponsiveness, Quality, Professionalism, Value
David · 26 October 2021
★★★★★ 5/5
GoogleThese guys are brilliant and I would recommend them to anyone.
Gary · 7 June 2019
Agent replied · 6 June 2023
Thanks Gary. Much appreciated feedback.
★★★★★ 5/5
GoogleI've worked with Rent Hertford as their board erector for a few years now and have found the staff very polite and helpful, a pleasure to work with
Bert · 3 September 2022
★★★★★ 5/5
GoogleReally friendly and helpful from the first viewing through to completion of the contracts. Since moving in they’ve always been very quick and helpful when responding to any queries or problems. Highly recommendPositiveResponsiveness, Professionalism
Bekah · 26 October 2021
★★★★★ 5/5
GoogleNice friendly team who helped me through what was needed and supported me to make sure I got a tenant quickly. Great jobPositiveResponsiveness, Professionalism
Elaine · 26 October 2022
★★★★★ 4/5
GoogleStaff are professional and respond to queries very quickly. They answer all questions clearly and are warm and friendly in all interactionsPositiveResponsiveness, Professionalism
Chris · 26 October 2022
★★★★★ 5/5
GoogleOne of the best experiences I've had with an agency. Margaret and Alison have been so helpful, efficient and lovely. Thank you all.
LA26 · 26 October 2022
★★★★★ 5/5
GoogleAs a Landlord, Chase have always gone above and beyond to make sure everything runs smoothly. We have trusted the Ladies with many of our properties over the years, they have yet to fail us.
Helen · 6 June 2020
★★★★★ 5/5
GoogleOne of the best experiences I've had with an agency. Margaret and Alison have been so helpful, efficient and lovely. Thank you all.
Louise · 4 August 2022
★★★★★ 5/5
GoogleI have used Chase Lettings for the last 6 years and they have always found me good reliable tenants and been quick to resolve any issues with my property. I would thoroughly recommend them.
Pauline · 31 May 2020
★★★★★ 5/5
GoogleHome move was very smooth. The support provided by the agency is professional and timely.
Srivatsa · 30 March 2023
★★★★★ 5/5
GoogleVery good communication and professional agents . I recommend them and it was a pleasure to deal with themPositiveProfessionalism
Stefanel · 26 October 2022
★★★★★ 5/5
GoogleFrom start to finish Rent have made our experience with them pain free. Can’t sing their praises enough
Tina · 2 December 2022
★★★★★ 5/5
GoogleI had an amazing experience with Rent smooth the whole way through, very straight forward referencing and paperwork, would definitely use them againPositiveResponsiveness, Quality, Professionalism
L · 26 October 2021
★★★★★ 5/5
GoogleFrom a landlord's viewpoint:
Friendly service from the ladies. Always great at getting back to me with any news or issues with either property or tenants and sorting said issues out.
Nigel · 7 June 2019
★★★★★ 5/5
GoogleFantastic customer service and extremely efficient - highly recommend
Ben · 14 April 2023
★★★★★ 5/5
GoogleUsed Chase Lettings many times and they have always provided advice and great service both before and at the end of tenancies, can recommend without hesitation. Loraine Haydon
Vikki · 7 June 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.