Every review we hold for the Hertford office, from every platform, shown as written. First names only.
★★★★★ 5/5
Facebookrecently sold my house through Morgan Alexander Estate Agents, and I couldn't be happier with the exceptional service provided by Westley. From the beginning, Westley was tenacious and dedicated, ensuring that every detail was handled with care. His responsiveness was remarkable, he even answered my questions on his day off (which is a Thursday, so be sure to avoid contacting him then ;-) ). Westley's expertise and commitment made the entire process smooth and as stress-free as these things can be. I highly recommend Westley and the team at Morgan Alexander Estate Agents for anyone looking to buy or sell their property. Thank you, Westley, for your outstanding service!
Hayley · 11 June 2024
★★★★★ 5/5
GoogleWestley and Joe at Morgan Alexander Estate Agents in Hertford were an absolute pleasure to work with when I purchased my house. Despite a few bumps along the way, Westley consistently went above and beyond to help me resolve any issues. He was always just a phone call away, even outside of regular hours. These guys are fantastic, and I highly recommend them for buying or selling your home. You won't be disappointed. Thanks for all your help, chaps!
Gary · 27 June 2024
★★★★★ 5/5
GoogleI’ve been working with Wes from Morgan Alexander for around 10 years now, and he’s been my go-to for every property I develop and sell, including my own home. He consistently delivers a professional, reliable service, making the whole process smooth and stress-free. I recommend him to all my friends and family without hesitation. It’s always a pleasure working with him, and I’ll definitely continue to use his services in the future.
Joe · 20 March 2026
★★★★★ 5/5
GoogleWe recently bought our first home through MA Estates and couldn’t be happier. From the start, Westley was fantastic, friendly, approachable, and always quick to respond. Even when delays cropped up with solicitors on both sides, he kept …
Eva · 17 October 2025
★★★★★ 5/5
GoogleThis was the second time we sold a home through Westley at Morgan Alexander. Westley found us a cash buyer within a few days of our bungalow coming on the market and at a price higher that other estate agents had recommended. Once more he kept on top of the Solicitors to ensure the process stayed on course. We can’t recommend Morgan Alexander highly enough.
Andy · 14 April 2026
★★★★★ 5/5
GoogleI have just sold my house through Morgan Alexander, and cannot recommend them highly enough. From start to finish, Westley was super efficient in organising to visit my property, arranging fantastic professional photos, and creating a …
James · 17 September 2025
★★★★★ 5/5
GoogleWe have just sold our house through Morgan Alexander. Westley has been extremely help through the whole process and did a great job of organising a viewing day as this was our preferred option. Westley continued to be helpful through the …
J · 17 July 2025
★★★★★ 5/5
GoogleA big thank you to Westley Crouch and the team for their hard work, support and commitment in selling a flat we inherited. Due to issues outside of our control, it wasn’t an easy transaction. Westley was proactive and helpful throughout and without his support I don’t think we would have had a successful completion.
Angela · 3 January 2025
★★★★★ 5/5
GoogleWes and Louis were amazing help throughout the sale process. From the first meeting with Wes discussing our plans to move, right up to the day of the sale.
During our sale, our buyer had pulled out which threw everything up in the air. Wes and Louis managed to find us a new buyer on the same day and saved the whole move.
Absolutely recommend Morgan Alexander for any move.
Josh · 28 April 2024
★★★★★ 5/5
TrustpilotHighly Recommend
We had a wonderful experience purchasing our first home with Westley at Morgan Alexander. Westley was friendly, incredibly responsive and aligned with our timeline to get the sale through in time for the stamp duty changes. We couldn’t have done it without Westley, thank you!
Sinead · 29 April 2025
★★★★★ 5/5
GoogleWe've recently sold our house with Morgan Alexander and right from the off everything was brilliant, from the valuation right through to the completion of the sale.
Westley came round and gave a fair valuation of our property and explained in detail how they work. We never once had to chase for an update and it always felt they were one step ahead and would call us as soon as they'd received any updates, either from our buyers or the solicitors.
We've moved house a few times and Morgan Alexander has been by far the best experience we've had. Westley and his team go above and beyond and we wouldn't hesitate to recommended them to friends and family.
Craig · 27 August 2023
★★★★★ 5/5
GoogleI have already recommended MA twice since they handled brilliantly our flat sale in Hertford. This was a niche flat, four-bed, one of only two in a large development. We mostly dealt with Westley & Michael.
I will add my voice to previous reviews that complement their honesty, communication, partnership approach, professionalism, diligence and unique philosophy. Matt the MA photographer is gifted, a former estate agent himself. Westley suggested a good asking price and we achieved 98% of this. They fought on our behalf when facing a tricky buyer’s solicitor.
It was especially important to me that we could be hands-off. MA were knowledgeable about the specifics of our development, such as communal facilities, the lease conditions or the management company, they could handle most aspects of buyer enquiries. We set up before viewings and went out, MA staff were fully equipped to show people round and bring out the best in the flat, as though they had lived in it themselves.
Martin · 27 August 2023
★★★★★ 5/5
GoogleWe had a wonderful experience with the team - our house sold on the first viewing - thanks to the beautiful photos they took of the house and the excellent work they did with the viewing. The team were super responsive throughout the process too - really happy with the service and would recommend to anyone!
Carli · 17 March 2026
★★★★★ 5/5
GoogleWe recently used Morgan Alexander for our house sale. When choosing an agent we wanted somebody who was honest, knowledgeable and responsive and Westley was all 3. From listing to completion the process only took 3 months and the team …
Jodie · 17 April 2025
★★★★★ 5/5
GoogleMorgan Alexander and Westley were amazing from start to finish - would highly recommend
Paul · 17 January 2026
★★★★★ 5/5
GoogleLouis and his team were absolutely fantastic, their knowledge of the house sales market was second to none. With house sales being at an almost standstill, Morgan Alexander introduced a buyer for my property in just one week!
I cannot thank them enough for all the help they have given me, always keeping me up to date with proceedings and putting up with my constant questions and concerns.
Jean · 29 January 2024
★★★★★ 5/5
GoogleHighly recommend. Louis, Joe and the MA team. They were great from start to finish. We appreciated their transparency, honesty and fast communication. Louis went above and beyond expectations and sold our place quickly and at a great deal especially in the current climate. They are also just very nice, genuine people which made the process of selling our place a better experience. Thank you!
S · 29 March 2024
★★★★★ 5/5
FacebookSuch an excellent and professional service from Westley, Louis and the team. Westley supported us through the sale of our home in such a friendly, warm and calming manner which really did make a difference when things got stressful. I would recommend Morgan Alexander to anyone who is buying/selling a home. A big thank you to Westley and the team.
Sarah · 3 May 2021
Agent replied · 23 September 2025
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★★★★★ 5/5
GoogleWe have used Morgan Alexander twice now and Westley was very helpful throughout the process both times and in constant communication from start to finish of selling our house. Highly recommend!
Kelly · 11 June 2025
★★★★★ 5/5
GoogleFantastic estate agent. Westley and his team at MA worked really hard to get my property sold in Hertford. I have to give a particular shout out to Westley for helping my partner and I through a stressful sale, if you are looking for an efficient and hard working agent, please use Morgan Alexander. Thank you again!
Lilli5174 · 28 May 2024
★★★★★ 5/5
GoogleWestley and the team at MA have just progressed our house sale and finalised exchange of contracts within 2 months.
I’m a customer with high expectations of communication, diligence, and action.
I explained this from the outset and he and the MA team have performed well, managing the various stakeholders and all the inevitable quirks and bumps that arise during the process.
MA defined the typical buyer for our property, the marketing approach and delivered the result.
Ultimately, that’s all the customer wants and I recommend them.
Derek · 27 August 2022
★★★★★ 5/5
GoogleMichael, Wes and the team at Morgan Alexandra handled the sale of our property. We were originally signed up with another agent but decided to change after a conversation with Morgan Alexandra and I’m extremely happy we did. Shortly after switching we achieved offers on the flat and completed on the sale. The agents were always prompt for viewings and presented the property in an extremely positive way and were clearly invested in selling our property for us. They only showed the property to serious buyers and were extremely conscientious and professional throughout. They also recommended our conveyancers Gisby Harrison and I am grateful for this recommendation as well. Highly recommend to anyone looking to sell their property. Thank you
Ben · 27 August 2022
★★★★★ 5/5
GoogleWe sold through Westley and team 7 years ago and had an excellent service so when moving back into the area they were our first port of call. We have just completed on our move back into Hertford and their service has not changed. The team are very proactive, responsive and friendly so we would highly recommend. Great team to work with as a buyer or seller
THE · 1 October 2023
★★★★★ 5/5
GoogleVery impressed with Westley at Morgan Alexander. Communication is key when selling/buying a property and Westley was always on hand when we needed anything.
Thank you for all of your help, I wouldn't hesitate in recommending Westley of Morgan Alexander to anyone.
Best,
Leigh
Leigh · 24 November 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.