Every review we hold for the Hertford office, from every platform, shown as written. First names only.
★★★★★ 5/5
FacebookMe and my girlfriend recently bought our first flat together in Cheshunt, Lanes in Cheshunt made the whole process easy, especially Paul who was very helpful through out it all and was always contactable. As first time buyers we didn’t really know what too expect and he went above and beyond too help us. I would highly recommend using them for a great service
Daniel · 10 October 2019
★★★★★ 1/5
GoogleMy mother asked Lanes to provide a valuation on her flat , the agent said he would email her the same day with the value. That was three days ago , nothing. How do you compete in such a tough market when you can’t even provide a simple valuation. Appalling service , avoid , use another agent who actually wants your business !!!
Louisa · 22 June 2019
★★★★★ 5/5
GoogleI sold my apartment through Lanes and am happy with the service they provided. Marc and his team are friendly, helpful and very responsive.
Jonathan · 21 June 2020
Agent replied · 20 June 2024
Thanks very much Jonathan that’s great to hear ! Thank you for selling through Lanes
★★★★★ 5/5
GoogleBeing a first time buyer, I was nervous about my first purchase but Paige and Marc made me feel at ease throughout the process of purchasing my flat. They gave me guidance every step of the way and I am so grateful. I have now settled into my flat and loving my new home. Would highly recommend!
Lisa · 22 June 2019
★★★★★ 5/5
GoogleWould highly recommend Lanes Estates Agents in Hertford. We dealt with Paige and Ed who were both very professional in their communications and dealings with us throughout the sale of our house.
Jo · 21 June 2023
★★★★★ 5/5
GoogleMy experience with Lanes was easy and straightforward. The sale went through smoothly with no hiccups. We were very pleased with the advice and professionalism of Kevin. I would highly recommend them and deal with Lanes again. Thank you to all your staff.
Fiona · 27 March 2025
★★★★★ 5/5
GoogleWe recently bought our new home through Lanes, both Paige and Marc were so helpful and guided us all the way through a very difficult sale that occured during the lockdown period - I can't thank them and their team enough. Would highly recommend ! Thank you guys !PositiveResponsiveness, Professionalism
Nigel · 25 August 2020
★★★★★ 5/5
GoogleThank you Marc, Paige & Patrick for selling our house in these unprecedented times and ensuring that the exchange & completion happened. Thanks also for putting up with my anxious calls when I felt things were stalling & reassuring me that all was ok.
Louise · 21 June 2021
★★★★★ 5/5
GoogleExcellent... kept informed throughout on sale and purchase. Marc Patrick and Paige are very helpful, friendly and professional. Covid guidelines adhered to at all times. Thank you Very Much for helping through such a major event in my life.
Clare · 21 June 2021
★★★★★ 5/5
GoogleWe bought a property sold by lanes (Marc) ,they wasn’t our estate agents directly and we was middle of the chain .
Had many conversions with Marc and emails back and fourth keeping everything moving forward .
On collecting our keys we was presented a box with all bits and bobs to aid you in your new home .
They were absolutely brilliant
Thankyou Marc and Team
And Merry Christmas
Simon · 21 June 2023
★★★★★ 5/5
GoogleWe just used Lanes to sell our flat, superb from start to finish. Made what should be a stressful situation very smooth. They were on board from the very beginning to end, chasing solicitors etc which made it alot smoother, communication great too. Thanks Lanes and see you on completion day!!!! Would use them again!
Lois · 21 May 2024
★★★★★ 5/5
GooglePatrick was very supportive, very interested and made everything a good, positive experience - quite amazing really - quite a stressful complicated situation but always made better after contacting Patrick!PositiveResponsiveness, Professionalism
Leslie · 21 June 2022
★★★★★ 5/5
GoogleMy goodness Paige was AMAZING!! As were all the team in both the Hertford and Enfield Offices. Thank you so much for making our move come true!! HIGHLY reccomend!!PositiveProfessionalism
Anna · 21 June 2022
★★★★★ 5/5
GoogleTyne dealt with the viewings and also negotiation of the sale of my property with the purchaser and couldn’t have asked for better person to deal with it all also not forgetting everyone else at lanes I have dealt with. the team at lanes in Hertford have been amazing!! Would highly recommend!!
Dominic · 21 May 2024
★★★★★ 5/5
GooglePurchased a property with a vendor I knew but through lanes, it was not the easiest purchase some of which came to the vendor, however Lanes made it SO MUCH easier and helped hugley push the purchase through and always at the other end of the phone for me! Would definitely recommend!
Lewis · 21 May 2024
★★★★★ 5/5
GoogleRecently bought our house through Lanes. Even though we weren’t their client, they were supportive, knowledgable and positive. Really helpful in getting us through quite a tricky, complex purchase. Would recommend.
Zoe · 31 March 2025
★★★★★ 5/5
GoogleThank you Marc and Paige for selling our home. Would highly recommend Lanes - they were very proactive with valuable advice and kept us in the loop all the way through to completion.
Barbara · 21 June 2020
★★★★★ 5/5
FacebookHad a great experience buying our new home through Lanes in Cheshunt. Andy was fantastic, answering all of our questions clearly and keeping us informed constantly. Couldn’t recommend enough!
Robyn · 15 October 2020
★★★★★ 5/5
GoogleFantastic, professional service! Kevin listened to what I wanted and delivered with no bs and clear communication. He sold my house where other agents failed. I plan to use lanes for my next sale.
Norman · 25 September 2024
★★★★★ 5/5
GoogleI have recently sold my house through Lanes. Marc & the team were very pro-active in getting suitable prospects round to view my house and, subsequently securing a speedy and acceptable offer for my property. The service throughout was very professional throughout the process and they kept me fully up to date with developments, as well as sorting out glitches which can happen during the sale of a property. Hence I am happy to recommend Lanes.
Mark · 21 June 2020
★★★★★ 5/5
GoogleWe bought our house in Hertford through Lanes and had great service from Kevin and Tyne. They were always very responsive and helpful. Andy
Andy · 12 December 2024
★★★★★ 5/5
GoogleGreat agent. Effective and tenacious. Kept the whole chain together. Went above and beyond to help with the purchase. Work hard, are friendly and approachable. I'll miss speaking to them once we complete next week.
Amy · 21 May 2024
★★★★★ 5/5
GoogleGreat service from the Team who managed this sale well - and kept things on track all the way along.
Graham · 4 October 2024
★★★★★ 5/5
GoogleI have been leasing with Patrick from Lanes in Hertford and he has been very helpful as this is our first buy and he has explained everything in detail for us. He has also pushed through our purchase as quick as possible which we are very greatful for. Thank you lanes Hertford.PositiveProfessionalism
Jenny · 21 June 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.