Croudace Homes reviews

★★★★★ 5/5

Trustpilot

It was a very smooth and pleasant…

It was a very smooth and pleasant experience .A very special thank you to Caroline Rooney (Sales consultant)who has been so helpful throughout the process of the purchase of our property and moving in .We are incredibly grateful for everything.

Dr · 6 March 2026

★★★★★ 5/5

Trustpilot

Steve Goodchild at Warwick Place was a…

Steve Goodchild at Warwick Place was a great help to me in the marketing suite. It was much appreciated

Jamie · 1 August 2026

★★★★★ 5/5

Trustpilot

Snagging list

Arron from Croudace has been to my house on a couple of occasions to fix a couple of minor things and to complete my snagging list on my new build house, He has gone above and beyond on all occasions, he has been extremely respectful of my house and has done a fantastic job on a range of jobs, anyone who has Arron attend will receive a top rate job. On one occasion Arron had another Croudace member of staff attend with him and again I cannot fault the level of service and workmanship I received. Fantastic service, top quality workmanship and very friendly guys. Thank you Croudace for a great service.

Ms · 29 April 2026

★★★★★ 5/5

Trustpilot

On site support!!

There were few issues with the house, but the team is attentive and the onsite engineer Alin is excellent at his job. Very quick and quality work in all items. Thank you!!

Kıvanç · 14 April 2026

★★★★★ 5/5

Trustpilot

Transforming Spaces, Changing Lives

Step by Step is a local youth homelessness charity supporting young people aged 11, 25 who are facing homelessness. We’re incredibly grateful to Croudace Homes for their ongoing support of our work.

Step · 13 April 2026

★★★★★ 5/5

Trustpilot

After sales care and service

Apart from building great houses ( we love ours) Croudace provide exceptional after sales service for the two years from the date one completes. The responsive, professional and speedy approach are really impressive as are the guys who come to the property whenever anything needs attending to. Nothing is ever too much trouble. I strongly feel that this service really does set Croudace apart from other developers.

Graham · 4 July 2026

★★★★★ 5/5

Trustpilot

Thank you Aaron!

After submitting a fairly large list of minor bits that needing fixing around our new build house in Didcot, Croudace sent out Aaron to our property. Whilst we did have to wait a while for him to come, good things clearly do come to those who wait! Aaron went above and beyond in fixing all the bits in our house to a really high standard, even patched up some cracks which they normally wouldn’t. He was polite, tidy and got on with the job. I even felt comfortable enough to leave him working on the house alone whilst I took my car to its MOT. The phrase my partner and I kept repeating to each other was “I can’t believe how much he’s managed to do!”.

Abby · 17 October 2025

★★★★★ 5/5

Trustpilot

Steve was so helpful and done a…

Steve was so helpful and done a brilliant job of the works needed in my flat

Paige · 2 July 2026

★★★★★ 5/5

Trustpilot

Issues resolved satisfactorily

We have had a couple of issues with few doors at our just over a year old new built. When reported, a handyman was sent although it took few months as they were all busy. Arron came in and promptly addressed the issues and went above & beyond to fix them. He didn’t complete the job in haste but did it to perfection and full satisfaction. He not only fixed the issues that were reported but also checked other doors and sorted them out. Thank you very much! Kindness and consideration still persist in the world.

Jasleen · 13 February 2026

★★★★★ 5/5

Trustpilot

Andy at the Brooks development came out…

Andy at the Brooks development came out to fix a few defects we had at the house, his work was nothing short of exceptional. He really went above and beyond making sure everything was rectified to the highest standards. He even saw some minor defects that we didn’t notice and rectified them whilst he was here. Thank you for all of your hard work today, we can’t see a huge difference already.

Tonya · 2 April 2026

★★★★★ 5/5

Trustpilot

Excellent service

Sales manager Stephanie of Vyne Park provided excellent service and was extremely attentive and helpful. She took the time to explain everything clearly, making sure we fully understood all the details. She also provided us with plenty of useful information and practical advice, which was very helpful in making our decision.

Irene · 24 August 2026

★★★★★ 5/5

Trustpilot

Great team

Our experience with Croudace Home has been excellent from the very beginning. Lyn was our sales consultant who was very friendly and welcoming. Alice is our customer care co-ordinator who responds promptly to all of our inquiries and Alin our handyman who is very professional, always on time, very tidy and always seems to have solution for any issues.

Vanda · 21 February 2026

★★★★★ 5/5

Trustpilot

Thanks, Aaron!

A huge thank you to Aaron for his consistently excellent service as we settle into our new home.

Renan · 27 April 2026

★★★★★ 5/5

Trustpilot

Spoke to Fiona on reception who was…

Spoke to Fiona on reception who was very helpful and a pleasure to speak with.

Sarah · 16 April 2026

★★★★★ 5/5

Trustpilot

Excellent advice and care at Vyne Park

Charlotte and Steph at Vyne Park are the perfect mix of the personal and the professional, answering our many questions quickly and efficiently. They have gone above and beyond and this has made the experience of buying our new home much less stressful and more exciting.

Zoe · 10 August 2026

★★★★★ 5/5

Trustpilot

Exceptional service by Aaron

We had a lovely bloke named Aaron visit our property in north Oxford Priory Grove today. He was incredibly polite and knowledgeable and made us feel reassured while he repaired a few things around the house. We really need more people like Aaron to provide exceptional service to other residents.

Customer · 3 July 2026

★★★★★ 5/5

Trustpilot

Suzie was very welcoming and…

Suzie was very welcoming and informative, always on hand to answer any questions

Katie · 12 April 2026

★★★★★ 5/5

Trustpilot

Charlotte & Steph at Vyne Park

Charlotte and Steph at Vyne Park have been so friendly and incredibly helpful throughout my home-buying journey. From the very beginning, they have gone above and beyond to answer my questions, keep me updated and make the whole process feel as stress-free as possible.

Emma · 11 August 2026

★★★★★ 5/5

Trustpilot

Supportive!

Suzie in Sales at Croudace - Hermitage Park Aylesford, has been supportive throughout this whole journey! You've helped us negotiate our buyers and all aspects of the chain. And you've been very understanding with any issues we have encountered and helped get us into our new home. Thank you!

Melissa · 6 July 2026

★★★★★ 5/5

Trustpilot

Abbie the superstar!

We've been in conversation with Abbie at Ochre Meadows in Theale about purchasing a home there, and she's been absolutely brilliant. Always friendly, honest, nothing is ever too much trouble for her. She's made a stressful relocation easier to deal with!

Lucy · 27 August 2026

★★★★★ 5/5

Trustpilot

professional, polite and helpful

It’s been a real pleasure dealing with the staff at croudace homes. Particularly Julian, Florin and Adrian.

Daniel · 2 March 2026

★★★★★ 1/5

Trustpilot

Unfair treatment.

We just bought the house a year ago and the garden was infestated with leatherjackets and all the grass died. neighbours garden where also infestated and luckily their garden was resurfaced by croudace and ours where declined. Already reported but no proper investigation has been done and was automatically refused to resurfaced.

Customer · 13 May 2026

★★★★★ 5/5

Trustpilot

New Home at Hermitage Park

We recently purchased our new-build home from Croudace at Hermitage Park. The entire experience has been excellent from start to finish. The quality of the workmanship is outstanding, with great attention to detail throughout the property. The design, finish, and overall standard of the home have exceeded our expectations.

Natasha · 1 June 2026

★★★★★ 5/5

Trustpilot

Good pre and post completion support

The support from the site manager Matt and the sale consultant Laurie is excellent

James · 13 February 2026