Trusted Agent profile · Herne Bay
★★★★★
240 reviews across 1 platform
119 High Street, Herne Bay, CT6 5LA
Wards Lettings's office in Herne Bay, at 119 High Street, is rated 4.8 out of 5 across 240 reviews on 1 platform, including 240 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Wards Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Herne Bay office, from every platform, shown as written. First names only.
5/5
GoogleReally great customer service. Efficient. From beginning to buying x thank you
Dear Julia, Thank you for your 5 star feedback. We are delighted to help. Stay safe. Kind regards Sam Dalton Senior Operations Director Wards Estate Agents
5/5
GoogleOutstanding service from Graham & the team. Can't recommend highly enough. A pleasure to do business with !
Hello, Thank you for leaving us your feedback! Best wishes, Wards of Kent
5/5
GoogleHave no problem in recommending wards brilliant from start to finish thank you
5/5
GoogleStaff great, will bend over backwards to assist you.
Hello, thank you for taking the time to leave a review. Many thanks, Wards of Kent
5/5
GoogleGrace and Mike couldn't have been more helpful. Our move was very stressful but we were kept informed at every stage, thank you
5/5
GoogleJust the right place to he.
Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent
5/5
GoogleSold very quickly with many viewings. All the staff very helpful throughout
Hello, Thank you for leaving us your feedback! Best wishes, Wards of Kent
5/5
GoogleVery friendly and efficient, I would definitely recommend them.
Hello, Thank you for leaving us your feedback! Best wishes, Wards of Kent
4/5
GoogleHelpful and friendly service!
Hello, Thank you for leaving us your feedback! Best wishes, Wards of Kent
1/5
Googlenon professional, very disappointed, we see a property for rent in Faversham Abbey-fields, and lady from agency ignored us and rushed us
5/5
GoogleRating only, no written review.
Dear Duncan Thank you for your 5 star rating. Have a great day! Kind regards Sam Dalton Senior Operations Director Wards Estate Agents
1/5
GoogleRating only, no written review.
2/5
GooglePoor communication
Dear Dylan We are sorry if you have been dissatisfied with the service that you have received. Unfortunately, we have been unable to identify you on our records based on the information that you have provided and we are therefore unable to investigate your review. We would kindly request that you contact our Customer Relations department on 01702 540802 or at customer.relations@arunestates.co.uk so that we may discuss the matter in more detail with you. Kind regards Wards
4/5
GoogleHelpful
Dear Mark, Thank you for your recent feedback regarding our Herne Bay branch. Kind regards Sam Dalton Senior Operations Director Wards Estate Agents
5/5
GoogleRating only, no written review.
Dear Susan, Thank you for posting 5 stars! Kind regards Sam Dalton Senior Operations Director Wards Estate Agents
5/5
GoogleRating only, no written review.
Dear Roberta, Thank you for posting 5 stars. Kind regards Sam Dalton Senior Operations Director Wards Estate Agents
5/5
GoogleRating only, no written review.
Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent
5/5
GoogleRating only, no written review.
Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent
3/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Hello, Thank you for leaving us your feedback! Best wishes, Wards of Kent
5/5
GoogleRating only, no written review.
Hello, Thank you for leaving us your feedback! Best wishes, Wards of Kent
3/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Hello, Thank you for leaving us your feedback! Best wishes, Wards of Kent
5/5
GoogleHelpful.
Hello, Thank you for leaving us your feedback! Best wishes, Wards of Kent
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Wards Lettings, Herne Bay won Trusted Agent.
