Miles and Barr reviews in Herne Bay

★★★★★ 5/5

Trustpilot

Reliable and professional lettings team

I've had a fantastic experience with Miles & Barr lettings and wouldn't hesitate to recommend them. The service has been professional, responsive, and stress-free from start to finish. A special mention goes to Gracie, who manages my property superbly. She is proactive, efficient, and always quick to respond, giving me complete confidence that everything is being looked after properly. I'd also like to thank Jessye, who consistently does an excellent job finding high-quality tenants. Her communication is excellent, and she works hard to ensure the right tenants are matched to the property, making the letting process smooth and straightforward. Together, Gracie and Jessye. make a great team Highly recommended!

Kelly · 19 July 2026

★★★★★ 5/5

Trustpilot

First class service

Louise was excellent at keeping me up to date with any developments she was also proactive in keeping the sale on track requesting information from buyers on state of play .if it hadn’t been for Louise and her negotiations with buyers I do believe the sale would have fallen through .

Fiona · 24 June 2026

★★★★★ 5/5

Trustpilot

Debbie Mead - Thankyou

Debbie Mead has been absolutely wonderful throughout. She has kept me up to date throughout all the proceedings. Has always been available to answer all my questions in full and has put me at ease. Thank you so much Debbie, you are a credit to Miles and Barr.

Jan · 14 July 2026

★★★★★ 5/5

Google

We were shown around two properties by Reuben, and both my partner and I were extremely impressed. Reuben was incredibly polite, professional, and well-presented throughout. He managed to make the whole experience feel much more relaxed, whilst also making us feel excited about viewing our new potential home, something we really appreciated. We don’t usually leave feedback, but we felt it was important to highlight how pleased we were with Reuben’s approach. Over the past year, we’ve been to countless viewings, and Reuben stood out by far as the most approachable and personable agent we’ve met. He was also very informative and made the process feel a lot smoother than usual. We hope you find this feedback valuable.

Angel · 3 October 2025

★★★★★ 5/5

Trustpilot

Customer driven attentiveness

A more than satisfactory experience both selling and buying through M&B. Good communication and support during the viewings and offers stages. And then once the sale and purchase was agreed, Debbie Thwaites from the sales progression team was indispensable, she ensured the transaction went as smoothly and as quickly as possible, and she shared the burden of the stress that comes with dealing with solicitors which made the whole experience a lot more pleasant. I would certainly consider using M&B again in the future.

MISS · 9 October 2026

★★★★★ 3/5

Trustpilot

A fantastic property manager

Miles and Barr managed the property we let for 14 years. We had numerous property managers in that time and it has only been in the last 6 months since Rachel Hodson took over we have been totally happy. Rachel was an excellent communicator, keeping us up to date, answering questions in a timely manner and finding out if she didn't know. If she had been our property manager for the whole time,j I would have given 5 stars.

Alison · 22 June 2026

★★★★★ 1/5

Google

I have been waiting two and a half years for Miles and Barr to replace a single fence panel at our boundary with a property that they let next door, I offered to do the job for the cost of the fence panel (as it just needs a new one to be slotted into two concrete posts) but they cannot authorise. I’ve spent this whole summer with a 6ft gap in my fence and my pets have had to stay indoors, when we call they tell you that person that deals with lettings is not there and then shortly after you get a text stating that somebody is coming to look at it or to price it. They’ve blamed it on Coronavirus but how did they know about Covid 2 years ago? They are terrible to deal with and have ruined our summer more than lockdown has, as we can’t even sit in our beautiful garden. I bet it will be done immediately when they want new tenants as they’ve told us the current tenants are leaving soon.

Daniel · 30 September 2026

★★★★★ 4/5

Trustpilot

Friendly and professional

Our experience involved a complicated property sale so we needed a lot of support and guidance which Miles and Barr definitely gave us. There seemed a lot of information at the beginning which took time to take in. We gradually got to know each person in the different stages of the sale process - everyone was friendly and professional. We were kept well informed and our questions answered. With a lot of effort by Denise, our sale progressor, to keep our sale chain together in the final stages, our sale was successful. Our recommendation and thanks to everyone at Miles and Barr

Rosemary · 30 September 2026

★★★★★ 5/5

Trustpilot

Louise at Miles & Barr was fantastic…

Louise at Miles & Barr was fantastic throughout. She was a speedy and reliable communicator and made a stressful process feel much more manageable. She is genuinely one of the best estate agents we have worked with, and we would highly recommend her.

Ms · 18 July 2026

★★★★★ 5/5

Trustpilot

Me and my partner dealt with Abigail…

Me and my partner dealt with Abigail Burch, she gave us excellent communication and helped us through needing maintenance and moving out of our flat! The process went nice and smooth and couldnt be more grateful for the help !!🥳

Queenieb · 4 August 2026

★★★★★ 5/5

Trustpilot

Property Sale

Miles and Barr (in particular Becky White) were very helpful during the sale and responded promptly with any questions i had. As i live overseas, it was important to have a local contact point that was able to help with a range of issues and concerns.

Geoff · 18 June 2026

★★★★★ 5/5

Trustpilot

Very pleased with the team at Miles and…

Very pleased with the team at Miles and Barr for recently selling my property. I initially chose them thanks to the warm and professional approach of Maddy at the front of house. Shea then provided a well-researched valuation and responded quickly to all of my questions. Kayleigh expertly negotiated an offer and timescale that worked perfectly for everyone in our chain. Finally, Emily handled the sales progression with empathy and complete regularity; her weekly updates provided a level of reassurance I haven't experienced with other agents. I am so glad I went with Miles and Barr and would highly recommend them if you are thinking of selling your home.

Ben · 18 September 2026

★★★★★ 5/5

Trustpilot

Huge thank you to Louise Daly and the team

Huge thank you to the team, especially Louise Daly who has been wonderful getting this first time buyer’s purchase over the line. Louise has been instrumental in communication and helping to resolve issues, and making the whole process stress free. Very happy and grateful! ☺️

Jo · 18 June 2026

★★★★★ 5/5

Trustpilot

I had a wonderful experience dealing with Emily

I had a wonderful experience dealing with Miles & Barr, Emily was outstanding and so helpful and friendly. She kept me updated constantly and was always putting my mind at rest. Would throughly recommend them. Big thank you to Emily ❤️

Jo · 16 July 2026

★★★★★ 4/5

Trustpilot

Selling and buying a house is always a…

Selling and buying a house is always a stress process but the service we received from our sales progressor Louise made it more manageable. Louise was always available when needed and provided great communication with the chain and always happy to assist when needed.

Harriet · 23 June 2026

★★★★★ 5/5

Trustpilot

Renting with Miles & Barr was great

Renting with Miles & Barr was great, easily one of the best agencies we’ve rented from before. Madison was quick to respond to any issues we had over our two year tenancy and quickly found the solutions we needed.

Daniela · 27 July 2026

★★★★★ 5/5

Trustpilot

Thank You, Miles and Bar

We are very grateful for the journey to our new home with the help of Miles and Bar. They provided excellent guidance and support throughout the process. A special thank you to Louise and Bradley for all their help and professionalism. Highly recommended!

Manu · 30 June 2026

★★★★★ 5/5

Google

Just wanted to thank Katie and the team at Miles & Barr. From our first contact with Gemma, then site visits with Ollie and overall support all the way through from Katie, made it an easy and painless experience. The whole team were friendly, knowledgeable and supportive throughout the process. Thank you so much. Terry & Elaine Coleman

Terry · 3 March 2026

★★★★★ 5/5

Trustpilot

Emily at miles and Barr has been…

Emily at miles and Barr has been excellent she has kept us updated every step of the way and been supportive and empathetic to the stressful and long process of buying and selling a home. She is very knowledgable and has brilliant customer service skills. 5 star!

Felicity · 27 May 2026

★★★★★ 5/5

Trustpilot

Louise - Miles and Barr

Louise has been absolutely fantastic and so pro active throughout the entire experience, even when the agents in the rest of the chain seemed to become stagnant. We really appreciate all of your help. Thank you

Shannon · 10 August 2026

★★★★★ 5/5

Trustpilot

Miles & Barr

I went through Miles & Barr to complete the purchase of my first home. Denise was very helpful, providing responses to my Emails/phone calls in a timely manner, and was efficient in moving the purchase process forward until completion. Would recommend!

Alex · 6 July 2026

★★★★★ 5/5

Trustpilot

Emily Stickler

We are first time buyers, and had Emily Stickler managing our house purchase for us. From start to finish, Emily was fantastic, always chasing third parties for updates and keeping us in the loop more so than our solicitors did! Couldn’t have asked for a better estate agent.

Tom · 16 May 2026

★★★★★ 5/5

Google

My experience with Miles & Barr Herne Bay was excellent! From viewing to purchasing. All the staff that I had contact with were professional, friendly and willing to help with my process of moving to Herne Bay. Frequent updates were so helpful, giving me reassurance that all was in good hands. It was a nice touch when collecting the keys from them to receive a welcome package. Thank you all so much! Carol x

Carol · 3 October 2025

★★★★★ 5/5

Trustpilot

Brilliant experience of renting

Miles and Barr have been great - it had been a while since I'd rented but everything was explained really well and it was a quick, smooth process. While living in the flat, my property manager Abigail Burch has been such a brilliant help - actioning any issues immediately and always so responsive. She's friendly, helpful and proactive - it's been a real pleasure to work with her. I'm moving out soon but I would definitely rent again through Miles and Barr.

Alice · 13 May 2026