5/5
GoogleWe have recently entered into a sale and purchase with your office in Herne Bay and have been asked to complete this review. All contact with your staff staff has been excellent and efficient and we have …
Trusted Agent profile · Herne Bay
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Miles and Barr reviews in Herne Bay
★★★★★
1,078 reviews across 2 platforms
125 High Street, Herne Bay, CT6 5LA
Part of Miles, see every office.
Miles's office in Herne Bay, at 125 High Street, is rated 4.5 out of 5 across 1,078 reviews on two platforms, including 262 Google reviews rated 4.5.
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Reviews
Every review we hold for the Herne Bay office, from every platform, shown as written. First names only.
Google5/5
TrustpilotFriendly and prompt service
Kerrie has been extremely helpful and prompt on replying to all my questions. I highly recommend Miles & Barr, Specially Kerrie for her friendly attitude. Thank you
1/5
TrustpilotAVOID! Never again will I get in contact with…
Never again will I get in contact with Miles and Barr, you’re given false information and get passed around on the phone to different people that don’t know what they are talking about. I had a viewing booked that I was specifically told could not accept an offer until ALL the viewings has taken place. I now receive a call with an offer being placed and nothing more they can do when being fed false information. Very unprofessional and unorganised people that do not know what they are talking about.
5/5
TrustpilotJay was very knowledgeable and…
Jay was very knowledgeable and friendly, was running a little late and he kindly waited with no pressure being put on us.
4/5
TrustpilotFriendly staff
Generally had positive experiences when viewing properties with Miles and Barr. Agents on time for viewings and relaxed about length of time at the property.
5/5
TrustpilotVery helpful & efficient
Miles & Barr were efficient and very helpful - dealing with them was no extra stress and communication was always clear & simple.
1/5
TrustpilotDisgraceful firm
Disgraceful firm, no care for tenants, no repair work carried out. They will leave you in a damp mouldy house with leaking roofs without any care in the world. All this with 4 kids In the house. Avoid at all costs
Agent replied · 11 June 2024
Thank you for taking the time to leave us a review. I would like to help you and discuss this with you further, but unfortunately I cannot locate your details on our database. Please feel free to contact me on e-mail: cx@milesandbarr.co.uk - Kind Regards, Mark - Customer Experience Manager.
5/5
TrustpilotJake was very helpful in showing us…
Jake was very helpful in showing us around and very thorough in explaining processes etc as we are new to renting.
4/5
TrustpilotLouise Daly has been fabulous…
Louise Daly has been fabulous throughout my house purchase, constantly pushing things along and ensuring everyone in the chain was kept up to date! Thanks :)
5/5
TrustpilotExcellent service
Excellent service, regular updates, very professional team. My point of contact was Louise Daly who was always swift to respond to my enquiries, was efficient and kept me up to date with the sale of my property. The team at Miles and Barr work in perfect harmony. Thank you team!
5/5
TrustpilotWe viewed x2 properties with max good professional and friendly service
We viewed x2 properties with max, he was professional with all his communication and conducted the viewing process well with honest appreciation of the landlord and our needs and feedback to questions about our queries to hand … he was prompt and on time politely manner… we would recommend him for contact if wanting to view and talk about your rental property or wanting to find a property…
5/5
GoogleAlex Munn came around to give us a valuation of our house, He was polite, friendly and professional, He gave us the honest value which we respected him for, he gave us an insight on …
4/5
TrustpilotMiles and bar go between
Debbie has been very professional all they way through the selling of our property. Very prompt and informative on any queries we had along the way.
5/5
TrustpilotHolly Hill - clear and reliable point of contact
Holly Hill was fantastic. Response time to our enquiries was very quick and her communication throughout the process of renting was clear, knowledgable and helpful.
5/5
TrustpilotKerrie has been brilliant
Kerrie has been brilliant, from quickly arranging a viewing to keeping me informed promptly throughout the application process, a credit to Miles & Barr
5/5
GoogleBeen to view two properties with Reuben Shanley-Tait at the Herne Bay branch of Miles & Barr. Very impressed with how prepared he was and the bottomless amount of patience he had in answering my questions, which he never failed to follow up for me.
5/5
TrustpilotA lovely viewing with Max today
A lovely viewing with Max today. He was very informed and articulate. Thank you! Jess was also super helpful’
5/5
TrustpilotFrom the first communication to the…
From the first communication to the completion of the rental agreement the service was excellent.Jake who showed us around was knowledgeable, polite & friendly. Anna who dealt with us after the viewing was fantastic, getting a few issues sorted quickly & professionally. She is incredibly responsive & understanding to our queries and could not be more helpful, we are looking forward to moving in in a couple of weeks.
5/5
TrustpilotAnna is absolutely fantastic
Anna is absolutely fantastic, I have never experienced such wonderful, compassionate and fast service!Thank you so much Anna
5/5
TrustpilotJake made us feel totally at ease…
Jake made us feel totally at ease during our viewing, very helpful with any questions.
5/5
TrustpilotM and B have been exemplary in my…
M and B have been exemplary in my dealings with them both on selling properties and managing my property.I’m hoping they continue their 5* service in finding me a replacement tenant over the next month.Best of all the management fees are cheaper than my previous agent, and the service is much better. Win win!
5/5
TrustpilotAll the team at Miles and Barr were…
All the team at Miles and Barr were amazing throughout, especially at a very busy time. Couldn't fault anything. Will definitely use again!
5/5
TrustpilotFriendly and professional
Jake was very friendly and professional. He showed us around and answered every single question we had. Lovely guy.
5/5
TrustpilotMiles & Barr and the team have been…
Miles & Barr and the team have been brilliant and especially Louise. If your buying or selling I would recommend Miles & Barr.
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