Trusted Agent profile
★★★★★
72 reviews across 2 platforms
99 Mortimer Street, Herne Bay, CT6 5ER
Kent Estate Agencies's Herne Bay office at 99 Mortimer Street is rated 4.8 out of 5 across 72 reviews on two platforms, including 70 Google reviews rated 4.8.
Every review we hold for the Herne Bay office, from every platform, shown as written. First names only.
5/5
GoogleMattie has been fantastic to deal with our purchase through them. Constant communication, dedication to get the move done and just really friendly. The only negative we have is we wished we sold our property with Mattie and Kents. Highly recommend using Kents.PositiveResponsiveness, Quality, Professionalism
Hi Helen, many thanks for your kind review. We're so pleased to know that your mum is now in her dream home.
5/5
GoogleI am not usually one for writing reviews, but today i feel i have to write this, to share the professionalism and the support we have been given by the team at KEA. In particular Mattie, who has supported us in all areas of our purchase, she has consistently followed up on outstanding items, communicating with us, solicitors and our estate agents throughout our sale and purchase. The whole team have been amazing. Big thanks to you all, but in particular to Mattie, thank you so much for the support you have given us. Mrs Teresa PrickettPositiveResponsiveness, Professionalism
5/5
GoogleHighly recommend these estate agents, not only were they quick to sell my property where another estate agent miserably failed, the whole process was smoothly undertaken at every stage of the process. The most honest estate agents I have come across with real people who work very hard. They won’t just sell the house and drag their heels, they will be pushing the sale at every stage and communication is excellent. Trustworthy, professional and understanding, these guys really are the best at estate agency! I used the Herne bay branch. In particular Elliot, Joe and Mattie may were excellent to deal with.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleElliott is very knowledgeable and had done his research prior to the viewing. Very good estate agent, probably the best we have come across, helpful and respectful.
5/5
GoogleEfficient, effective and knowledgeable staff. Sam in the Herne Bay office made sure that i was kept up to date with information and providing lots of reassurance during the process of buying a home. The Office Manager Elliot was extrememly helpful and nothing I asked was ever to much trouble. Whenever I phoned the office and Sam was out the team had all the information to hand and were able to talk me through it or arrange to ring me back promptly.
5/5
GoogleOn completion of our property 15th September 2021, it would be remiss of us not to share with you the experience from start to finish with Kent Estate Agencies (Herne Bay Office). My wife and I have been very impressed by the professionalism right across the team. The communication and general responsiveness has been absolutely first class. I cannot fault the attention to detail and friendly consistent service we have received. A special mention for Mattie and Elliot who really went the extra mile to ensure we received a fantastic service. We would have no hesitation in recommending the service of Kent Estate Agencies.PositiveResponsiveness, Quality, Professionalism, Value
We are very pleased to hear you're happy with the service you received and thank you for your kind words. It was a real pleasure helping you secure your dream home by the sea and we are certain that you will absolutely love it there.
5/5
GoogleI have recently purchased a property through KEA, and we were with very happy with the purchase process, especially with the sales progression handled by Mattie who did her upmost to smooth the progress of what was at times a difficult process.
Many thanks for your kind review. It was a pleasure looking after you and I hope you are happy in your new home for many years to come.
5/5
GoogleElliot and Mattie-May were wonderful to deal with. We bought in Busheyfields Road and they were always keeping us in the loop so we knew what was going on from start to finish. Sue & Phil Goodwin
5/5
GoogleHaving just bought and sold through Kents in Herne Bay i would like to highly recommend them to anyone looking for an estate agency. I have found them to be honest, professional, knowledgeable and always extremely helpful. I'd like to thank …
5/5
GoogleThanks to all the staff at Kent estates Herne Bay for an exceptional service can’t recommend them enough well done!
Thank you Mr Ford, it was a pleasure looking after the purchase for you. We wish you all the best in your new home.
5/5
GoogleAs first time buyers who had been messed around by a different estate agents we were immediately put at ease by Jordan Dye who helped guide us through the entire process of purchasing the property. No question was too silly and no request too much. He supported us from first viewing and through completion. We are grateful for his efforts and professional approach in ensuring we are now owners of our first property.
Thank you very much for your kind words, we are very pleased that you had a great experience with us. We wish you and your family all the best in your first home.
5/5
GoogleThank you sooo very much . You work so very hard for us 5 stars is no anouth . Very professional though out thank you so very much 🙏 😊 ❤️ …
5/5
GoogleExcellent service from Faye who understood what we were looking for and gave us quite a tough choice between 2 properties which were so different. That's just what you need when trying to find the right place.
5/5
GoogleHaving been to over fifty viewings in my life, I can honestly say that Elliot Camburn was the best I've come across. The perfect balance between professional and friendly, between positive and realist and between conveying the interests of the seller and the potential buyer. Should I ever sell a house I will be contacting Elliot immediately.PositiveProfessionalism
5/5
GoogleFrom the first contact with Kent Estate Agents through to the final completion of the sale of our house we have been very impressed by the quality of the service Kieron, Jordan, Elliot, Lily and Mattie provided. We found them to be unfailingly professional, friendly, and knowledgeable and their communication was excellent. We highly recommend them.
Thank you for your kind words Denyse, we hope you are enjoying your new home.
5/5
GoogleAbsolutely no-one could say a bad word about this Estate Agency. Wonderful, helpful, friendly staff for buyers and sellers. Kept us informed through the whole tedious process and chased all the information that we couldn't get access to. Why would anyone recommend anybody but this real Top Quality Agency. A Top Shelf team. Congratulations.
Many thanks for taking the time to leave a review. It was a pleasure to look after your transaction for you and we hope you enjoy your new home.
5/5
GoogleKent estate agents have been so helpful a lovely young lady faye has been working to find us our new home wish I had her selling mine for me 💫 …
5/5
GoogleJordan from Kent Estate Agency showed me around a property in Herne Bay. He was most pleasant, patient and informative (to this first time buyer); also, pro active in following through after our appointment with info that I requested and my perspective of the apartment. Bravo, JD!
Thank you for your very kind words, we will continue to help you search for your perfect property and hopefully you will find it shortly. In the meantime, if you need any help or advice, please feel free to contact us, we are always happy to help.
5/5
GoogleCan highly recommend Kent Estate Agencies. Sam was great, very professional throughout. He worked tirelessly to get the job finished and was always available via email and phone at any time. Questions were always answered quickly. Completed on our bungalow today yay. Thanks to all at Kent Estate Agencies.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleWe would like to send a big thank you to all at Kent Estate Agents Herne Bay. We cannot thank mattie enough for everything she has done. She has kept us informed every step of the way, always happy, nothing was too much trouble. Maria & Chris Turner.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your review. It was a pleasure to work with you during your purchase and we're thrilled you secured such a fantastic new home.
5/5
GoogleWe used KEA Herne Bay for the purchase of our first home and were very impressed with Jordan Mattie and the whole team at their responsiveness and how friendly they were. They were always happy to accommodate us, answer our queries and put us at ease. Thank you.PositiveResponsiveness, Professionalism
Hi Grace, thank you for taking the time to leave a review. We're so pleased to hear your first home buying experience was a happy one and hope to work with you again in the future.
5/5
GoogleJordan from Kent Estate Agency showed me around a property in Herne Bay. He was most pleasant, patient and informative (to this first time buyer); also, pro active in following through after our appointment with info that I requested and my perspective of the apartment. Bravo, JD!
Thank you for your very kind words, we will continue to help you search for your perfect property and hopefully you will find it shortly. In the meantime, if you need any help or advice, please feel free to contact us, we are always happy to help.
5/5
GoogleThank you for providing an amazing customer service and helping us move! We would definitely recommend Kent estate agencies in Herne bay, because they are an excellent estate agent, a fantastic team, authentic, genuine, pro-active and caring that helped us to sell our property and move without all the stress and pressure !
5/5
GoogleThe staff at this estate agents were fantastic. From start to completionthey kept me informed all the way through. I don't usually leave reviews but felt that they really should be recommended. Thanks for all your hard work.
Hi Geraldine, thank you so much for your kind review. You were a pleasure to deal with and we hope you enjoy your lovely new apartment for many years to come.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Kent Estate Agencies's Herne Bay office has 72 reviews across two platforms: 70 on Google, 2 on Trustpilot (across the whole business).
Kent Estate Agencies Herne Bay is rated 4.8 out of 5 across all 72 reviews, and 4.8 out of 5 on Google from 70 reviews.
Kent Estate Agencies Herne Bay, 99 Mortimer Street, Herne Bay, CT6 5ER.
