Trusted Agent profile · Henley-On-Thames

Knight Frank Henley Sales reviews in Henley-On-Thames

4.9

★★★★★ Excellent

1,627 reviews across 2 platforms

20 Thameside, Henley-on-Thames, RG9 2LJ, RG9 2LJ

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Knight Frank's office in Henley-On-Thames, at 20 Thameside, is rated 4.9 out of 5 across 1,627 reviews on two platforms, including 105 Google reviews rated 5.0.

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5.0 / 5

105

Reviews on Google

This office

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1,522

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Henley-On-Thames office, from every platform, shown as written. First names only.

5/5

Trustpilot

We have been fortunate to have Emma…

We have been fortunate to have Emma Soanes as our property manager for the last year. She is always incredibly helpful, prompt in responding and thoughtful in her response. She is wonderful and we sincerely appreciate everything she has done for us.

Smitha · 18 August 2024

Agent replied · 22 October 2024

Thank you very much for your lovely review! I wish you all the best in your future home. Best wishes, Emma.

5/5

Trustpilot

Had it not been for Helen’s…

Had it not been for Helen’s committment, along with the rest of the Stow team, I doubt that we would have got our sale “over the line”. Always available and responsive, her professional efforts were very much appreciated.

Alan · 21 October 2024

Agent replied · 22 October 2024

Dear Alan and Diane, Thank you so much for the kind review, whilst it took somewhat longer than any of us would have wanted we got there in the end! Your patience was greatly appreciated, and I enjoyed working with you both. I hope you will be very happy with your new life in Cheshire. Best wishes Helen

5/5

Trustpilot

Excellent Service from Brigette in Renewals!

Brigette from the Renewals team at Knight Frank is fantastic! She is always professional, responsive, and goes the extra mile to ensure everything is handled smoothly. Her attention to detail and excellent communication make the renewal process stress-free. Highly recommend!

Chris · 19 September 2024

Agent replied · 22 October 2024

Dear ChrisThanks for the lovely words. It was an absolute pleasure assisting with the renewal and thank you for your patience throughout. Kind regardsBrigette

5/5

Trustpilot

From start to finish a very professional Service

From start to finish a very professional but personal service and also friendly and caring.Felt supported through out the process, respected privacy at all times, shared emotions and really worked hard to make the sale happen. Its a stressful time but Arabella and Jo were ace!

Rima · 5 June 2024

Agent replied · 22 October 2024

Rima, thank you for your kind words. You were both such a pleasure to deal with and we were pleased to get this over the line so you can move onto your next chapter out of London. Roll on moving day. Best wishes, Arabella and Jo

5/5

Trustpilot

We successfully leased an apartment…

We successfully leased an apartment with the help of Knight Frank.Our agent was Eleanor, she was very supportive and responsive.Then we were moved to Omar and Phillip who were also extremely helpful.We had a quick turnaround, this was the fastest time we lease an apartment. Thank you team!

Luma · 19 April 2024

Agent replied · 22 October 2024

Thank you so much for your kind words; we were glad to be of help. Enjoy your new apartment. Ellie, Omar and Phillip

5/5

Trustpilot

Cameron Shields was most helpful from…

Cameron Shields was most helpful from the start and assisted us very promptly with all our requirements from the very start to-date. Couldn't have asked for more!

Naval · 9 July 2024

5/5

Trustpilot

James and Charlotte were both very…

James and Charlotte were both very helpful throughout the process. We secured the house in a couple of hours and the rest just followed through very quickly. I know i can always count on Knight Frank

Delifish · 9 January 2024

5/5

Trustpilot

A professional landlord’s view..

A professional landlord with 2 of my residential properties with Knight Frank and managed by Kasia Zelazko.For me it is imperative that I have a property manager who is efficient and provides a genuinely professional service - and this is what I get with Kasia.When you pay a management fee you need to get a commensurate level of service, KF through Kasia are achieving a high level of service for me and supporting the tenants in a timely and sensible manner so all parties are happy!I thoroughly recommend.

Mark · 19 August 2020

Agent replied · 22 October 2024

Thank you very much for your kind review Mark. It is pleasure working for you and I am always happy to help.Best wishesKasia

5/5

Trustpilot

Jason Nwimo - Excellent Property Management with Proactive Support…

We had a great experience working with Jason Nwimo as our property manager. Jason has always been responsive and proactive in his communication, especially during renewals, which has been very helpful. It’s been a pleasure working with him

RV · 25 September 2024

Agent replied · 22 October 2024

Much appreciated Rakesh, it has been a pleasure managing your property Good luck with all in future, wishing you all the best Kind Regards,Jason

5/5

Google

Knight Frank was our estate agent who sold our house in Medmenham . Matt ,who we dealt with, was extremely helpful, efficient and professional. He was also dealt very well and patiently with a number of issues that arose . We couldn’t recommend Knight Frank more highly.

Emma · 17 April 2024

Agent replied · 23 October 2024

Dear Emma Thank you so much for your kind review. We really enjoyed working with you on your sale and we wish you all the best for the future. Kind Regards Matt & the Knight Frank Henley team

5/5

Trustpilot

Beth Tighe - the Queen of Surrey

Beth Tighe, the lettings negotiator of Knight Frank, helped me to set up a perfect range of houses in Surrey for my clients. I am very impressed by her expertise in this area. Looking forward to work with the amazing Knight Frank team again.

Alexander · 11 June 2024

Agent replied · 22 October 2024

Thank you for your kind words Alex. It was great meeting you and your clients, we look forward to your next return to Surrey! Best, Beth

5/5

Trustpilot

Everything was perfectly organised

Everything was perfectly organised. The process from viewing to renting was well explained and done on time. I am really satisfied with your company and you are doing the renting. Thanks.

Mitra · 3 November 2020

Agent replied · 22 October 2024

Thanks so much Mitra for your kind words, it was a pleasure to assist you finding your new rental home.Steven

5/5

Trustpilot

Highly Recommended

We have been very lucky to have worked with Jason Chu as the Property Manager for our property. The service level and attention to detail has been outstanding. Highly recommended.

Roger · 27 January 2021

Agent replied · 22 October 2024

Dear Roger, Thank you very much for taking the time to write such an excellent review. The pleasure is absolutely ours. We are glad to hear that you are happy with our service. Best wishes,Jason

5/5

Trustpilot

Wonderful support from the property managers

I've been working with Jason Nwimo for almost 1.5 years, and I'm happy for the continuity in the management of the properties. He is professional and responsive. I am glad that he is part of Sabriye Boldizsar's team, as I've been working with Sabriye for a few years now; and as a team they provide excellent support to their clients.

Min · 6 June 2023

Agent replied · 22 October 2024

Hi Min Many thanks for your review here on the recent work We are glad we could be of service and look forward to provide our continued support and management for you.Kind Regards,Jason

5/5

Trustpilot

Wonderful estate agent

We had a viewing with Summer, she was absolutely lovely and very very helpful! She gave us all the information we needed to put an offer forward and was very quick to respond when we had technical issues. Couldn’t have had a better experience!

Mariella · 6 June 2024

Agent replied · 22 October 2024

Thank you for your kind words, I am so glad you have found the perfect property I hope you love your new home, Please do reach out if there is anything I can do to help you in the future. Thank you Summer

5/5

Trustpilot

We've recently completed the renewal…

We've recently completed the renewal with the help from Debbie Pinkham. The communication between Knight Frank and the landlord is quick and effective, everything from renewal to negotiation was done within 3 weeks. Excellent service!

Ares · 2 November 2024

Agent replied · 22 December 2024

Thank you for your kind words. We appreciate your feedback and are pleased to hear that you had a positive experience with the renewal process.Debbie

5/5

Trustpilot

We bought our house in Bristol.

We bought our house in Bristol through the Clifton branch of Knight Frank. We found them professional and extremely helpful. They were particularly diligent at keeping us informed and up to date on progress across the chain. They did not over promise and offered honest and realistic time scales.

George · 27 February 2024

Agent replied · 22 October 2024

Thank you so much for the kind review George, you have been brilliant to work with also. All of the team here at Knight Frank wish you well in the move and we look forward to seeing you in Clifton in the near future.

1/5

Trustpilot

Awful

Awful . Arranged valuation and to discuss selling , when they didn’t turn up and I called to enquire what had happened and to rebook , a very rude lady told me she didn’t know what had happened , I couldn’t rebook and hung up on me !

Stefanie · 15 March 2024

Agent replied · 22 October 2024

Dear Stefanie,We are so sorry about the miscommunication with regard to your appointment, which from our side was unconfirmed at the time. Please be assured that we are very focussed on our customers’ experience with us and we are always striving to improve. If you feel that you would like to discuss further details then please do make contact with me directly on 01892 515035.Kind RegardsRoss

5/5

Trustpilot

Excellent service

Dear Stefanie I am so grateful to you for making my move so seamless. The whole experience from searching to viewing to moving in could not have been so easy without your support at each part of the process.I can’t thank you enough.Gilly

Gilly · 18 June 2024

Agent replied · 22 October 2024

Dear Gilly, Thank you for your kind words. It was a pleasure to be able to help you with your new home and I hope your move went well. If you need any help from me in the future, please do not hesitate to get in touch. Kind Regards,Stefanie

5/5

Trustpilot

Aisha Ahmed has taken over the…

Aisha Ahmed has taken over the management of our large Mayfair property and is the most pro active representative we have ever dealt with. She really cares about her clients and it shows.

Bernadette · 27 November 2024

Agent replied · 22 December 2024

Thank you so much for your thoughtful and encouraging words Bernie. I truly appreciate your recognition and am delighted to hear that my efforts have made a positive difference in managing your property.I always like to ensure the best for my clients and tenants, it is always my top priority. Please don’t hesitate to reach out if there’s anything further I can assist you with, I’m here to help.Looking forward to continuing to work with you.Best wishesAisha

5/5

Trustpilot

Thanks James Szalay !

James Szalay rented my apartment on the spot! The communication and the actions he takes is always the right way forward! I trust his way of working and i know he provides me with the best market price rentThanks alot!

Sultan · 6 August 2024

Agent replied · 22 October 2024

Dear Sultan,Thank you for your kind review.It has been a pleasure helping you with your apartment.I look forward to continuing to work with you in the future.Very best,James

5/5

Trustpilot

New Tenant

I have a new tenant moving in to a rental flat that I own in Pimlico today. James from KF has been extremely helpful and efficient in delivering all the bits and bobs needed to get this done. Big thank you from me.

William · 14 June 2024

Agent replied · 22 October 2024

Thank you for the kind review, Will.Please do let me know if I can help with anything else in the future.Very best,James

5/5

Google

Matt was really helpful throughout, kept us informed of progress and generally made himself available whenever we needed.

David · 24 October 2022

Agent replied · 23 October 2024

Thank you so much for your very kind words David, all the best and please do get in touch in the future. Kind Regards Matt and the Knight Frank Henley team

5/5

Trustpilot

Zara did an incredible job of helping…

Zara did an incredible job of helping us to purchase our home in a simple and timely manner making every step of the journey as easy as we could have wished for. She went above and beyond to make it happen for us and it was greatly appreciated!

Nick · 26 February 2024

Agent replied · 22 October 2024

Thank you ever so much Nick, it has been an absolute pleasure helping you both find a property, and I am delighted it all worked out for you in the end. Wishing you many happy years in your new home.

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