5/5
TrustpilotDawn is simply the best at Knight Frank…
Dawn is simply the best at Knight Frank Kensington!
Agent replied · 22 October 2024
Thank you Sami, I look forward to working with you again very soon
Trusted Agent profile · Henley-On-Thames
Knight Frank Henley Sales reviews in Henley-On-Thames
★★★★★
1,637 reviews across 2 platforms
20 Thameside, Henley-on-Thames, RG9 2LJ, RG9 2LJ
Part of Knight Frank, see every office.
Knight Frank's office in Henley-On-Thames, at 20 Thameside, is rated 4.9 out of 5 across 1,637 reviews on two platforms, including 105 Google reviews rated 5.0.
Reviews
Every review we hold for the Henley-On-Thames office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotMy property manager Ann‑Marie…
My property manager Ann‑Marie Agyemang‑Badu has helped us manage the property for nearly 2 years. She has always responded to my requests promptly and deal with all issues very professionally. I am very grateful to have her to take care of our property.
Agent replied · 22 October 2024
Thank you Shirley for your message. It is truly appreciated and I look forward to continuously work with you.Enjoy your time away!Kind regards,Ann-Marie
5/5
TrustpilotWe have used Knight Frank’s services in…
We have used Knight Frank’s services in 6 out of our 9 moves in the last 30 years and they stand head and shoulders above the rest of the crowd. Wouldn’t use anyone else if we can help it.
Agent replied · 22 December 2024
Dear Richard and Joanna, thank you for your kind words and I am delighted that Knight Frank has performed for you again! Good luck when you find your next house and all the best for Christmas and an exciting New Year. Best wishes, Simon
5/5
TrustpilotVinnie made the process very quick and…
Vinnie made the process very quick and easy!
Agent replied · 22 October 2024
Dear Timah,It was a pleasure to assist you.Thank you for your patience through the process.Kind regards,Vinnie
5/5
TrustpilotYou are in good hands
As a seller, I always felt I was in good hands with the Knight Frank office in Chelsea where the sales team is managed by Charlie Olver. Very professional, ability to generate viewings and most importantly they did the job of selling our property. Clearly one to recommend.
Agent replied · 22 October 2024
Dear Michael, It was a pleasure working with you. We are delighted we were able to sell your home. We look forward to working with you in the future!Kind regards,Charlie & the Knight Frank Chelsea team.
5/5
TrustpilotA pleasure to deal with.
Ines from Knight Frank has gone above and beyond from the moment I first made contact. Her communication, response times, and personable nature have been extraordinary. I would not hesitate to recommend her services, whether you are looking to rent out your house or find a rental.
Agent replied · 22 October 2024
Hi ChrisThank you for your kind words, it’s been my pleasure!I hope you love your new home,See you soonInes
5/5
TrustpilotI recently rented a flat through Knight…
I recently rented a flat through Knight Frank. Anik Ruparelia, who is the property manager for this property, was in constant touch and made sure that things were in place and all issues addressed. I am excited to stay at this flat, kudos to the team for great move-in experience.
Agent replied · 22 October 2024
Thank you for such a kind review. It was a pleasure assisting you. Anik
5/5
TrustpilotThey clearly got the valuation spot on…
They clearly got the valuation spot on and found us a high quality purchaser immediately from someone already on their books. We then had a long and protracted issue with our forward purchase. Knight Frank were incredibly pro-active throughout and got the whole chain over the line. I cannot recommend them highly enough !
Agent replied · 22 October 2024
Thank you for taking the time to write such a positive review. The whole team here are thrilled with the news that we have exchanged contracts on your fabulous home and wish you the very best with the fabulous new home you have purchased.
5/5
TrustpilotI really appreciated the support of Laura Heron
I really appreciated the support of Laura Heron, from Renewals for Notting Hill. Laura took the time to listen and understand my specific situation. She spoke for me to the landlord and was able to achieve a significant improvement versus the initial position. Thanks a lot for your help !
Agent replied · 22 October 2024
Thank you Xavier for your kind words. It has been a pleasure helping with the renewal and I look forward to working with you next year. Laura
5/5
GoogleAfter losing my husband, I knew that selling our family home in Goring would be very hard. Matt Mannall and his team approached the task with sensitivity, intelligence, grace and kindness - attributes I have not always found in my dealings with estate agents. Knight Frank Henley facilitated a great sale and and this has helped a lot in moving on to the next stage of my life. Thanks Matt and the team, Dornie Olins
2/5
TrustpilotStressful experience as a buyer
As a buyer, I feel like Knight Frank made the experience more stressful than it had to be. They put me under unreasonable pressure to rush me into signing, including making some pretty spurious and unnecessary criticisms of me and my solicitor. It felt like Knight Frank exacerbated rather than mediated the pressure coming from the seller.
Agent replied · 22 October 2024
As an agent we are always liaising between the buyer and the seller, trying to smooth the process and ensure a positive outcome for all parties. Our teams always do their best to be considerate of our customers’ needs, whilst at the same time striving to get the transaction to a successful completion. As in the case here, there can be extenuating circumstances which mean the sellers assert deadlines on us. In some instances, as much as we try and take the brunt of such pressures, we do need to make clear when the transaction is at risk of failing. I hope that you can appreciate that this process is not always easy and I’m sorry that your experience felt as stressful as it did. If you feel that you would like to discuss further details then please do make contact with me directly.Kind regards,Chelsea Whelan 020 3925 1362Chelsea.Whelan@knightfrank.com
5/5
TrustpilotNaeto Soludo
We have just moved out of our long-term rented property which was an emotional process. I just want to give a shout out to.Naeto Soludo who was professional, had a friendly manner and was able to lead us through the process to conclusion.
Agent replied · 22 October 2024
Hey Jemma, thank you so much for your kind words, it was lovely working with you and Stuart. Wishing you all the best in the future. Kind regards, Naeto
5/5
TrustpilotFreddie, Molly, Patricia and Kim at Knight Frank provided a responsive, professional service and delivered the results we wanted.
We used Knight Frank to market our house in Greenwich. Freddie, Molly, Patricia and Kim at Knight Frank provided a responsive, professional service and delivered the results we wanted. We've worked with them several times over the last few years and I'm happy to recommend this team.
Agent replied · 22 October 2024
Thank you for your kind words Elizabeth, it’s a pleasure working with you! Please do let us know if we can help elsewhere.
5/5
TrustpilotAn absolute star!
Our Knight Frank property manager Catrin Baker, is a superstar. We had some teething problems when we first moved into our flat and she has been brilliant at dealing with the issues as quickly and effectively as possible. She is exactly what you want in a property manager.
Agent replied · 22 October 2024
Dear BiancaThank you for your kind words. It was a pleasure to be able to help you settle into your new home. If I can be of any further assistance, please let me know.Kind regards,Catrin
5/5
TrustpilotInes Santos - Feedback
I found Ines (Santos) to be incredibly friendly, helpful, responsive, professional and responsive during our entire letting process. It was a refreshing change from the usual experience I had in previous processes, and given my experience, I would be excited, and frankly prefer, to engage with Knight Frank in the future.
Agent replied · 22 October 2024
Thank you so much for your kind words, Peter. I am so excited for you and Kaitlyn, it is such a great flat!I hope you are very happy there, see you around Notting Hill!Ines
5/5
GoogleWe had an amazing experience from the moment we viewed the house for the first time until completion. Matt Davies is professional, friendly and very helpful. Nothing was too much of a problem for him and his team, even standing in the freezing cold whilst battling a heavy bout of fly! We highly recommend KnightFrank and we will not use any other agency again! Thank you Matt and the team at KnughtFrank Henley-On-Thames!
5/5
TrustpilotBrigette from Renewals
We have had a great experience with Brigette. Throughout the process of negotiating our tenancy agreement extension, she has been professional, responsive, and accommodating. Her clear communication and willingness to address our needs made the entire process smooth and stress-free. Thank you for your assistance on this matter Brigette!
Agent replied · 22 October 2024
Dear PalomaThank you for your kind words and for being patient with the whole process. I am glad we managed to find a solution that works for everyone. Kind regardsBrigette
5/5
TrustpilotProperty management
Chervon handled the management of my rental flat for a number of years. She was always on hand for any queries, and sorted out any issues promptly. I felt very confident leaving the property in her hands. Many thanks.
Agent replied · 22 December 2024
Thank you Elizabeth for the positive review, it has been a pleasure working with you. All the best, Chervon
5/5
TrustpilotI had the pleasure of working with Mark…
I had the pleasure of working with Mark and Priya both of whom ensured the rental process was extremely efficient due to their professionalism and attention to detail throughout. I would highly recommend and look forward to working with them again.
Agent replied · 22 October 2024
Thank you ever so much for oyur kinds words Lisa. We are both so thrilled we could assist!Thank youMark and Priya
5/5
TrustpilotLong term tenant
I've livent as a tenant in a flat managed by Knight Frank for 11 years and during that period all my interaction with the agency have been impeccable. They have been always on time and kept me informed when the situation required it.
Agent replied · 22 October 2024
Dear Ovidiu,Thank you for your kind words, it was a pleasure to assist you! All the best,Shannon
5/5
TrustpilotThe team are incredibly professional
The team are incredibly professional, efficient and attentive to every detail. We have been working with the KF team across our portfolio for many years and they have never let us down.
5/5
TrustpilotVery good service
We have had a very good experience in dealing with Knight Frank thus far. Gary Weatherall has been managing our property has been quick and helpful in dealing with questions coming up.
Agent replied · 22 October 2024
Thank you for your review. It is a pleasure working with you. Gary
5/5
GoogleThe Knight Frank Henley office offer a service that is not just about Buying or selling a house its about understanding your complete lifestyle requirements and overlaying and in depth knowledge of the local area that is second to none. Matt Mannall and his team are professional, dedicated and a pleasure to work with and will not give up on something until a solution is found! Rob Hadfield & Matt Thomas February 2016
1/5
TrustpilotIf I could give a 0 here I would.
If I could give a 0 here I would.I contacted Birmingham office and spoke to a Mr Charles Shephard.He came out to have a look and said he would email back a valuation the next day.One week later he said he would send it immediately and still no email.After 10 days I called him and he gave me the valuation over the phone and said he would not need to send the email.How unprofessional is that. Sadly he has not responded to emails or phone calls and voicemails left over a week now.Beware.
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