Trusted Agent profile · Hemel Hempstead, Hertfordshire

haart Hemel Hempstead reviews

★★★★★ Excellent

599 reviews across 1 platform

21 Queensway, Hemel Hempstead, Hertfordshire, HP1 1LS

Part of haart, see every office.

haart's office in Hemel Hempstead, Hertfordshire, at 21 Queensway, is rated 4.8 out of 5 across 599 reviews on 1 platform, including 599 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

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4.8 / 5

599

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Hemel Hempstead office, from every platform, shown as written. First names only.

5/5

Google

Exemplary service, Ryan Tift was great in helping find the perfect place to live. I would recommend over 1000 times. This type of effort and service for a customer goes a real long way! Thank you

George · 2 March 2023

Agent replied · 30 July 2023

Thank you for your feedback, we are happy we could help. Many thanks, Ryan Tift Haart lettings

5/5

Google

Ryan was super helpful and super responsive!! Best Estate Agent experince Ive ever had!

Kass · 24 July 2024

Agent replied · 23 August 2024

Thank you for your review for Ryan, we are glad we could help. Many thanks, haart lettings

5/5

Google

Had a very professional and reassuring conversation with Haart Lettings (Julia). The time it took to arrange a viewing was instant . The service was perfect . Thank you Julia

Great · 6 August 2023

Agent replied · 27 August 2023

Thank you for your feedback, we are happy we could help. Many thanks, Julia @ Haart lettings

5/5

Google

Wonderful service, definitely recommend. Thanks to Ryan for completing the job quickly.

Veera · 16 August 2024

Agent replied · 23 August 2024

Thank you for your review for Ryan, we are glad we could help. Many thanks, haart lettings

5/5

Google

We have been looking for houses for quite a while now and we have had really bad experiences. Ryan Tift has been more than helpful and went above and beyond to help us find something.

Miguel · 2 March 2023

Agent replied · 30 July 2023

Thank you for your feedback, we are happy we could help. Many thanks, Ryan Tift Haart lettings

5/5

Google

Very helpful letting agents and quick to reply with any queries. Flexible with calling on my schedule. Ryan was great to sort things out on the day of moving in and after.

Laura · 31 May 2023

Agent replied · 30 July 2023

Thank you for your feedback, we are happy we could help. Many thanks, Ryan Tift Haart lettings

5/5

Google

Whilst looking for a property to rent this summer in Hertfordshire, me and my partner came across Haart estate agents. We have been in direct contact with Ryan Tift who has been attentive and happy to answer any questions we have, both in person and over the phone, as well keep us notified of properties that fit our criteria. So far we have been impressed with our experience with Haart and Ryan and would recommend to others looking for a home.

Molly · 31 May 2023

Agent replied · 30 July 2023

Thank you for your feedback, we are happy we could help. Many thanks, Ryan Tift Haart lettings

1/5

Google

Appalling unprofessional company. Never in my life have I had to deal with such a low quality enterprise. There is no need to deal with such an atrocious, poorly run and managed agent, there are PLENTY others to choose from.

P_ · 30 July 2022

Agent replied · 30 July 2023

We're sorry to hear about your situation. This isn't the five star level of service we strive for. However, we cannot seem to find your details on our system. We would like to resolve this for you, therefore if you'd like to discuss this further, please email hemel.hempstead.lettings@haart.co.uk with details and we will investigate for you - haart at Head Office

5/5

Google

Amazing agent showed us around the property very professional and able to answer any questions we had . Made is feel very comfortable viewing the property and very relaxed. Thank you so much Jake and Ryan you are both Amazing

Vicky · 30 July 2022

Agent replied · 30 July 2023

Thank you for your kind words, we are happy we could help. Many thanks, Haart Lettings

5/5

Google

Julia has been very helpful trying to help us find somewhere to live. She has responded to me very quickly with properties. Lovely job keep up the good work.

Hannah · 23 July 2023

Agent replied · 30 July 2023

Thank you for your lovely review

5/5

Google

When I saw the listing come up, I emailed for a viewing. Within 5 minutes I had a call from Ryan. He then whatsapped me all the details, including a video, which clearly showed the property. I have been very impressed with his quick and excellent client service. I believe that he will make my transition into my new home a pleasure. A satisfied customer.

Rosemary · 20 April 2024

Agent replied · 19 June 2024

We are happy we could help. Many thanks, Ryan @ Haart Lettings

5/5

Google

Fantastic communication from Jake. We are on the look out for a very specific property. Jake has been going above and beyond to keep us updated with the current market and upcoming properties that we may be interested in.

Louise · 30 July 2022

Agent replied · 30 July 2023

Thank you for your kind words, we are happy we could help. Many thanks, Haart Lettings

5/5

Google

I had been dealing with a very difficult buyer for my home. He was constantly changing the completion date, my nerves were raw and I was so depressed, was there ever going to be an end to this torture? I was finally given a completion date and told by my agent that I could go ahead a find a place to rent, even then the date kept changing. Then along came Rebecca Zacharia form Hemel Hempstead Lettings. She immediately took control and bless her gave me at last some positive hope that all was going to be fine. She seem to understand how I was feeling and spoke to me in such comforting way. She got it sorted and I am so happy that she was the one who picked up the phone that day. I love my apartment and she is still being very helpful and a force of energy that gets things done. Thank you Rebecca.PositiveResponsiveness

Jo · 13 January 2021

5/5

Google

Kadie was very helpful over the phone, thank you Kadie!

Catherine · 9 August 2024

Agent replied · 23 August 2024

Thank you for your review for Kadie, we are glad we could help. Many thanks, haart lettings.

5/5

Google

100 % Recommend , best agency I ever been dealing with my experience , thanks Ryan for all help

BIG · 23 February 2024

Agent replied · 24 March 2024

Thank you for your kind words about Ryan, we are happy we could help. Many thanks, Haart Lettings

5/5

Google

Ryan Tift was very quick and efficient to contact me regarding a property to rent. He was keen to find out answers to my queries. Much appreciated.

Libby · 20 August 2023

Agent replied · 27 August 2023

Thank you for your kind words about Ryan, we are happy we could help. Many thanks, Haart Lettings

5/5

Google

Shivji was the person i spoke to over the phone,excellent guy,was extremely helpful and polite,solved my problem within no time. Would highly recommend haart as they have excellent customer services team. Keep it up 👍 …

Sarfraz · 2 November 2022

Agent replied · 30 July 2023

Hi Sarfraz, many thanks for your wonderful review on Irfanali from the Property management department. Customer service is the key to successful business relationships.

5/5

Google

Was greeted by Jake, who was very accommodating. Able to answer all my questions. When I have visited other agents they have not shown the knowledge and care that jake did. Thank you Highly recommend.

Abigail · 2 December 2022

Agent replied · 30 July 2023

Thank you for your feedback, we are happy we could help. Many thanks, Jake Houchen Haart lettings

5/5

Google

Julia has been extremely helpful in finding a place. Great communication and advise!

Kaja · 5 June 2024

Agent replied · 19 June 2024

Thank you for your review for Julia, we are glad we could help. Many thanks, haart lettings

5/5

Google

Ryan Tift was so quick at getting back to us regarding a property that we were interested in and gave us all the information we needed and more. Couldn’t recommend him more.

Alice · 2 March 2023

Agent replied · 30 July 2023

Thank you for your feedback, we are happy we could help. Many thanks, Ryan Tift Haart lettings

5/5

Google

Rebecca was incredibly helpful and very knowledgeable - she gave me an assessment of the current rental market, described the extensive service provided by Haart and gave me lots of useful advice. I was very impressed indeed - thank you Rebecca! Brilliant.PositiveResponsiveness, Quality, Professionalism, Value

Linda · 20 June 2021

Agent replied · 19 June 2024

hair lettings

5/5

Google

Kadie was really helpful and informative on the phone

Will · 9 August 2024

Agent replied · 23 August 2024

Thank you for your review for Kadie, we are glad we could help. Many thanks, haart lettings.

5/5

Google

Never had a smoother experience, Julia was so helpful and accommodating. Definitely recommend 👍🏼 …

Denisa · 20 April 2024

Agent replied · 19 June 2024

Thank you for your kind words for Julia - Haart Hemel Hempstead

5/5

Google

Irfan has been extremely helpful and I could tell he is very knowledgeable and experienced in what he does

Zahra · 24 January 2024

Agent replied · 24 March 2024

Thank you for reviewing Irfanali from our Property Management team, your feedback is important to us

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about haart Hemel Hempstead

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Hemel Hempstead won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.

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