Trusted Agent profile Β· Hemel Hempstead, Hertfordshire

haart Hemel Hempstead reviews

β˜…β˜…β˜…β˜…β˜… Excellent

601 reviews across 1 platform

21 Queensway, Hemel Hempstead, Hertfordshire, HP1 1LS

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haart's office in Hemel Hempstead, Hertfordshire, at 21 Queensway, is rated 4.8 out of 5 across 601 reviews on 1 platform, including 601 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

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4.8 / 5

601

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Hemel Hempstead office, from every platform, shown as written. First names only.

5/5

Google

I have called many estate agents regarding properties and information relating to them. I have always been greeted by a robot who simply works 9-5 p.m. and has no enthusiasm. This time the cycle has been broken as I managed to speak to the most amazing guy Jake Houchen. It was amazing speaking to someone who has enthusiasm and drive. I had quite a few questions regarding the property and Jake was able to deliver me answers and more. This is the first phone call I’ve come off of where I have been fully informed , felt respected and comfortable knowing what the next steps are. Jake was able to provide me everything I needed to know and went above and beyond to ensure all of my questions were answered to the best of his ability and exceeded all of my expectations. I have always had a bad word against estate agents due to horrific communication in the past but Jake has turned my head and is an asset to your company. From the get go of conversation he was easily able to create a relationship with me to make me feel comfortable and at ease with the process. Genuinely it was like talking to a lifelong friend and that is impossible to come across these days. Jake deserves all of the credit he’s absolutely fantastic. I couldn’t put more than five stars so I crossed my eyes and pretended there were 10 πŸ˜‚. Job well done thank you so much Jake Houchen for your amazing help, people’s skills and company knowledge.

Aaron Β· 31 July 2019

5/5

Google

I had the pleasure of dealing with Jake with regards to my rental, he was just great!! Very helpful and efficient, everything he said he would do he did!! Thanks Jake πŸ˜€PositiveResponsiveness, Quality, Professionalism, Value

Faye Β· 20 June 2022

Agent replied Β· 19 June 2024

Hi Faye, it truly is fantastic to hear such great feedback about our staff. We are glad that Jake has been both helpful and efficient throughout the process and look forward to working with you further!

5/5

Google

Julia was so lovely in taking my details down to help find a new flat. Got a call back very quickly after looking online.

Megan Β· 9 July 2023

Agent replied Β· 30 July 2023

Thank you for your feedback, we are happy we could help. Many thanks, Julia @ Haart lettings

5/5

Google

Thank you for your help with finding my rental property. Jake and Ryan were very helpful and professional, were easily contactable, they made the process simple and easy to understand.

Jack Β· 1 January 2023

Agent replied Β· 30 July 2023

Thank you for your feedback, we are happy we could help. Many thanks, Ryan Tift Haart lettings

5/5

Google

I phoned Haarts at Hemel Hempstead with a general enquiry and spoke to Jake. It was a pleasure to speak to someone as knowledgeable and professional. Thanks for your great service.

Alan Β· 2 November 2022

Agent replied Β· 30 July 2023

Thank you for your feedback, we are happy we could help. Many thanks, Jake Houchen Haart lettings

5/5

Google

Jake and Ryan were fabulous with preparing our apartment for rent. They were more than accommodating and very knowledgeable of the steps we needed to undertake. Would definitely recommend using haart.

Anna Β· 2 November 2022

Agent replied Β· 30 July 2023

Thank you for your feedback, we are happy we could help. Many thanks, Ryan Tift Haart lettings

5/5

Google

spoke to kadie in branch. such a lovely girl. very professional and helpful with all i needed information with.

Lyla Β· 11 October 2025

Agent replied Β· 10 December 2024

Thank you for your review for Kadie, we are glad we could help. Many thanks, haart lettings

5/5

Google

Jake was very authentic, available and assisting in helping me secure a new home. He kept his communications promises and bent over backwards to help. A rarity in this and many other professions.

Nathan Β· 30 July 2022

Agent replied Β· 30 July 2023

Thank you for you kind words Nathan. It really is great to hear that Jake has provided such a fantastic service and been communicative throughout. We wish you all the best of luck in your new home!

5/5

Google

Jake Houchen was a great asset to me as he was very helpful and supportive throughout the whole process of letting my property. I will definitely let everyone I know about his professionalism.

Trudie Β· 30 July 2022

Agent replied Β· 30 July 2023

Dear Trudie, Thank you for the excellent review on the service Jake has provided you. Thank you, haart Hemel Lettings

5/5

Google

Jake is a great guy and will help you get the right place for you, Rather than being pushy he helps with finding a property and listens to the needs of his clients needs and an all round great guy to know

William Β· 4 February 2021

Agent replied

Hi William, thank you for your kind words and for letting us know about the service we have provided. Its great to hear that Jake has listened to your needs. We hope to work with you in the future

5/5

Google

Rebecca from the Hemel Hempstead branch has been helping me to find a flat. Throughout this time she has been great to deal with and is always positive and upbeat. I would recommend Rebecca's services to anyone who is house hunting in Hemel Hempstead

Harley Β· 25 June 2020

Agent replied

Thank you for your review Harley. Its great to hear Rebecca has been positive and great to deal with. Thanks haart Lettings

5/5

Google

{haart Hemel Hempstead}( Irfanali) was truly exceptional. I met him at a home buying seminar that was focused on the {neighborhood }area. I was impressed with his level of knowledge and the amount of data that he had about the market. It was a no-brainer for me to work with him since I was set on buying in {neighborhood} and I’m so thankful I did.

Emad Β· 24 November 2023

Agent replied Β· 31 December 2023

Thank you for your review!

5/5

Google

Janki was amazing I've emailed so many other places and at no point have I received a faster response. So quick and professional and also incredibly friendly. Thankyou for your excellent customer service Janki you've made me so much more comfortable and confident in renting my first home 😊

Olivia Β· 31 July 2017

Agent replied

Dear Olivia Grace, Thank you for leaving such great and detailed feedback about your experience with haart Hemel Hempstead (Lettings). You really made our day today. We wish you all the best and hope to speak to you again in the future. haart Hemel Hempstead (Lettings) estate agents

5/5

Google

I had a great experience with Haart Letting agents with my encounter with a wonderful staff member called Ryan Tift. He was very polite, kind and helpful answering all queries to the best of his ability. He was also very prompt in responding and communication was 10/10 I would highly recommend working with Haarts Hemel Hempstead for anything property related.

Abraham Β· 3 March 2024

Agent replied Β· 24 March 2024

Thank you for your kind words about Ryan, we are happy we could help. Many thanks, Haart Lettings

5/5

Google

I'm Grace Emmanuella I want to use this wonderful opportunity to Express my gratitude to Ryan Tif and also recommended him to many people around me he is really a fantastic costumer serviceman he really have patience with humble words I really I enjoy my conversations with him about my new house I nearly gave up he encouraged me and convinced me with patience and humble,and continuously explanation for me to get it right I must confess he is one of my best person to talk to every since I started looking for house I will recommended him and the company to sooo many people around me I'm highly grateful may God bless you and your company more happiness more money more win more healthy life with long live Grace Ammanor

Mcgrace Β· 30 July 2022

Agent replied Β· 30 July 2023

Thank you for your kind words, we are happy we could help. Many thanks, Haart Lettings

5/5

Google

Ryan was the best ! He helped me find a new place to live for me and my daughter and supported me through my moving process. Thanks for all your help !

Iulia Β· 30 July 2022

Agent replied Β· 30 July 2023

Thank you for your kind words about Ryan, we are happy we could help. Many thanks, Haart Lettings

5/5

Google

Quick and prompt response. Ryan Tift assist me . He is very professional and informative. He managed to answer all my questions . Highly recommend Ryan

Rajiv Β· 2 March 2023

Agent replied Β· 30 July 2023

Thank you for your feedback, we are happy we could help. Many thanks, Ryan Tift Haart lettings

5/5

Google

Contacted multiple people to rent a property. Ryan Tift was the only one who contacted me back. Best one that I’ve met ! Very helpful

Cosmin Β· 1 April 2023

Agent replied Β· 30 July 2023

Thank you for your feedback, we are happy we could help. Many thanks, Ryan Tift Haart lettings

5/5

Google

Ryan and the team have been fantastic in sorting out tenants for our btl properties and the management after we purchased a few more properties.

R2g Β· 1 April 2023

Agent replied Β· 30 July 2023

Thank you for your feedback, we are happy we could help. Many thanks, Ryan Tift Haart lettings

5/5

Google

I have been working with Rebecca from the Hemel Hempstead branch to help me find a property to rent. Since contacting her a couple of weeks ago, Rebecca has been exceptional with her communication, consistently updates me with new properties coming on the market and always seems to smile down the phone. In these uncertain times, it is truely a breath of fresh air to be working with such a lovely, knowledgeable agent. Highly recommend.

Emma Β· 25 May 2020

5/5

Google

Ryan and Jake were awesome. They made moving to a different part of country very smooth and easy. Great communication. Got myself a beautiful flat to live in now. Cheers Guys.

Aaron Β· 30 July 2022

Agent replied Β· 30 July 2023

Thank you for your kind words, we are happy we could help. Many thanks, Haart Lettings

5/5

Google

Very pleased with the customer support, Ryan Tift is one of the employees which advised and helped with my queries. Thank you

Deni Β· 31 May 2023

Agent replied Β· 30 July 2023

Thank you for your feedback, we are happy we could help. Many thanks, Ryan Tift Haart lettings

5/5

Google

Called Haart this morning to enquire on a property to let. Ryan answered the phone straight away and was very professional, friendly and explained the process very clearly. Within 10 mins, Ryan called me back and managed to secure a viewing. These are the type of agents that will go far! Communication and personal approach is key πŸ”‘ All the best, Em

Emily Β· 10 December 2023

Agent replied Β· 31 December 2023

Thank you for your kind words about Ryan, we are happy we could help. Many thanks, Haart Lettings

5/5

Google

Amazing customer experience for me with Harrt lettings Special mention to Ryan Tift who has been of fantastic help.

Kofi Β· 23 July 2023

Agent replied Β· 30 July 2023

Thank you for your kind words about Ryan, we are happy we could help. Many thanks, Haart Lettings

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Questions about haart Hemel Hempstead

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Hemel Hempstead won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.

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