Every review we hold for the Hemel Hempstead office, from every platform, shown as written. First names only.
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5/5
GoogleI have called many estate agents regarding properties and information relating to them. I have always been greeted by a robot who simply works 9-5 p.m. and has no enthusiasm. This time the cycle has been broken as I managed to speak to the most amazing guy Jake Houchen. It was amazing speaking to someone who has enthusiasm and drive. I had quite a few questions regarding the property and Jake was able to deliver me answers and more. This is the first phone call Iβve come off of where I have been fully informed , felt respected and comfortable knowing what the next steps are. Jake was able to provide me everything I needed to know and went above and beyond to ensure all of my questions were answered to the best of his ability and exceeded all of my expectations. I have always had a bad word against estate agents due to horrific communication in the past but Jake has turned my head and is an asset to your company. From the get go of conversation he was easily able to create a relationship with me to make me feel comfortable and at ease with the process. Genuinely it was like talking to a lifelong friend and that is impossible to come across these days. Jake deserves all of the credit heβs absolutely fantastic. I couldnβt put more than five stars so I crossed my eyes and pretended there were 10 π. Job well done thank you so much Jake Houchen for your amazing help, peopleβs skills and company knowledge.
Aaron Β· 31 July 2019
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5/5
GoogleI had the pleasure of dealing with Jake with regards to my rental, he was just great!! Very helpful and efficient, everything he said he would do he did!! Thanks Jake πPositiveResponsiveness, Quality, Professionalism, Value
Faye Β· 20 June 2022
Agent replied Β· 19 June 2024
Hi Faye, it truly is fantastic to hear such great feedback about our staff. We are glad that Jake has been both helpful and efficient throughout the process and look forward to working with you further!
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5/5
GoogleJulia was so lovely in taking my details down to help find a new flat. Got a call back very quickly after looking online.
Megan Β· 9 July 2023
Agent replied Β· 30 July 2023
Thank you for your feedback, we are happy we could help. Many thanks, Julia @ Haart lettings
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5/5
GoogleThank you for your help with finding my rental property. Jake and Ryan were very helpful and professional, were easily contactable, they made the process simple and easy to understand.
Jack Β· 1 January 2023
Agent replied Β· 30 July 2023
Thank you for your feedback, we are happy we could help. Many thanks, Ryan Tift Haart lettings
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5/5
GoogleI phoned Haarts at Hemel Hempstead with a general enquiry and spoke to Jake. It was a pleasure to speak to someone as knowledgeable and professional. Thanks for your great service.
Alan Β· 2 November 2022
Agent replied Β· 30 July 2023
Thank you for your feedback, we are happy we could help. Many thanks, Jake Houchen Haart lettings
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5/5
GoogleJake and Ryan were fabulous with preparing our apartment for rent. They were more than accommodating and very knowledgeable of the steps we needed to undertake. Would definitely recommend using haart.
Anna Β· 2 November 2022
Agent replied Β· 30 July 2023
Thank you for your feedback, we are happy we could help. Many thanks, Ryan Tift Haart lettings
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5/5
Googlespoke to kadie in branch. such a lovely girl. very professional and helpful with all i needed information with.
Lyla Β· 11 October 2025
Agent replied Β· 10 December 2024
Thank you for your review for Kadie, we are glad we could help. Many thanks, haart lettings
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5/5
GoogleJake was very authentic, available and assisting in helping me secure a new home. He kept his communications promises and bent over backwards to help. A rarity in this and many other professions.
Nathan Β· 30 July 2022
Agent replied Β· 30 July 2023
Thank you for you kind words Nathan. It really is great to hear that Jake has provided such a fantastic service and been communicative throughout. We wish you all the best of luck in your new home!
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5/5
GoogleJake Houchen was a great asset to me as he was very helpful and supportive throughout the whole process of letting my property. I will definitely let everyone I know about his professionalism.
Trudie Β· 30 July 2022
Agent replied Β· 30 July 2023
Dear Trudie, Thank you for the excellent review on the service Jake has provided you. Thank you, haart Hemel Lettings
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5/5
GoogleJake is a great guy and will help you get the right place for you,
Rather than being pushy he helps with finding a property and listens to the needs of his clients needs and an all round great guy to know
William Β· 4 February 2021
Agent replied
Hi William, thank you for your kind words and for letting us know about the service we have provided. Its great to hear that Jake has listened to your needs. We hope to work with you in the future
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5/5
GoogleRebecca from the Hemel Hempstead branch has been helping me to find a flat. Throughout this time she has been great to deal with and is always positive and upbeat. I would recommend Rebecca's services to anyone who is house hunting in Hemel Hempstead
Harley Β· 25 June 2020
Agent replied
Thank you for your review Harley. Its great to hear Rebecca has been positive and great to deal with. Thanks haart Lettings
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5/5
Google{haart Hemel Hempstead}( Irfanali) was truly exceptional. I met him at a home buying seminar that was focused on the {neighborhood }area. I was impressed with his level of knowledge and the amount of data that he had about the market. It was a no-brainer for me to work with him since I was set on buying in {neighborhood} and Iβm so thankful I did.
Emad Β· 24 November 2023
Agent replied Β· 31 December 2023
Thank you for your review!
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5/5
GoogleJanki was amazing I've emailed so many other places and at no point have I received a faster response. So quick and professional and also incredibly friendly.
Thankyou for your excellent customer service Janki you've made me so much more comfortable and confident in renting my first home π
Olivia Β· 31 July 2017
Agent replied
Dear Olivia Grace,
Thank you for leaving such great and detailed feedback about your experience with haart Hemel Hempstead (Lettings). You really made our day today. We wish you all the best and hope to speak to you again in the future.
haart Hemel Hempstead (Lettings) estate agents
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5/5
GoogleI had a great experience with Haart Letting agents with my encounter with a wonderful staff member called Ryan Tift. He was very polite, kind and helpful answering all queries to the best of his ability. He was also very prompt in responding and communication was 10/10 I would highly recommend working with Haarts Hemel Hempstead for anything property related.
Abraham Β· 3 March 2024
Agent replied Β· 24 March 2024
Thank you for your kind words about Ryan, we are happy we could help. Many thanks, Haart Lettings
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5/5
GoogleI'm Grace Emmanuella
I want to use this wonderful opportunity to Express my gratitude to Ryan Tif and also recommended him to many people around me he is really a fantastic costumer serviceman he really have patience with humble words I really I enjoy my conversations with him about my new house I nearly gave up he encouraged me and convinced me with patience and humble,and continuously explanation for me to get it right I must confess he is one of my best person to talk to every since I started looking for house I will recommended him and the company to sooo many people around me I'm highly grateful may God bless you and your company more happiness more money more win more healthy life with long live
Grace Ammanor
Mcgrace Β· 30 July 2022
Agent replied Β· 30 July 2023
Thank you for your kind words, we are happy we could help. Many thanks, Haart Lettings
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5/5
GoogleRyan was the best ! He helped me find a new place to live for me and my daughter and supported me through my moving process. Thanks for all your help !
Iulia Β· 30 July 2022
Agent replied Β· 30 July 2023
Thank you for your kind words about Ryan, we are happy we could help. Many thanks, Haart Lettings
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5/5
GoogleQuick and prompt response. Ryan Tift assist me . He is very professional and informative. He managed to answer all my questions . Highly recommend Ryan
Rajiv Β· 2 March 2023
Agent replied Β· 30 July 2023
Thank you for your feedback, we are happy we could help. Many thanks, Ryan Tift Haart lettings
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5/5
GoogleContacted multiple people to rent a property. Ryan Tift was the only one who contacted me back. Best one that Iβve met ! Very helpful
Cosmin Β· 1 April 2023
Agent replied Β· 30 July 2023
Thank you for your feedback, we are happy we could help. Many thanks, Ryan Tift Haart lettings
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5/5
GoogleRyan and the team have been fantastic in sorting out tenants for our btl properties and the management after we purchased a few more properties.
R2g Β· 1 April 2023
Agent replied Β· 30 July 2023
Thank you for your feedback, we are happy we could help. Many thanks, Ryan Tift Haart lettings
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5/5
GoogleI have been working with Rebecca from the Hemel Hempstead branch to help me find a property to rent. Since contacting her a couple of weeks ago, Rebecca has been exceptional with her communication, consistently updates me with new properties coming on the market and always seems to smile down the phone. In these uncertain times, it is truely a breath of fresh air to be working with such a lovely, knowledgeable agent. Highly recommend.
Emma Β· 25 May 2020
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5/5
GoogleRyan and Jake were awesome. They made moving to a different part of country very smooth and easy. Great communication. Got myself a beautiful flat to live in now. Cheers Guys.
Aaron Β· 30 July 2022
Agent replied Β· 30 July 2023
Thank you for your kind words, we are happy we could help. Many thanks, Haart Lettings
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5/5
GoogleVery pleased with the customer support, Ryan Tift is one of the employees which advised and helped with my queries. Thank you
Deni Β· 31 May 2023
Agent replied Β· 30 July 2023
Thank you for your feedback, we are happy we could help. Many thanks, Ryan Tift Haart lettings
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5/5
GoogleCalled Haart this morning to enquire on a property to let.
Ryan answered the phone straight away and was very professional, friendly and explained the process very clearly.
Within 10 mins, Ryan called me back and managed to secure a viewing.
These are the type of agents that will go far!
Communication and personal approach is key π
All the best,
Em
Emily Β· 10 December 2023
Agent replied Β· 31 December 2023
Thank you for your kind words about Ryan, we are happy we could help. Many thanks, Haart Lettings
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5/5
GoogleAmazing customer experience for me with Harrt lettings Special mention to Ryan Tift who has been of fantastic help.
Kofi Β· 23 July 2023
Agent replied Β· 30 July 2023
Thank you for your kind words about Ryan, we are happy we could help. Many thanks, Haart Lettings
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