5/5
GoogleNathan and Jake have been a pleasure to work with. They are friendly, organised and I wouldn't hesitate to recommend them.
Agent replied
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Trusted Agent profile · Hemel Hempstead, Hertfordshire
haart Hemel Hempstead reviews
★★★★★
599 reviews across 1 platform
21 Queensway, Hemel Hempstead, Hertfordshire, HP1 1LS
Part of haart, see every office.
haart's office in Hemel Hempstead, Hertfordshire, at 21 Queensway, is rated 4.8 out of 5 across 599 reviews on 1 platform, including 599 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.
Awards
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Hemel Hempstead office, from every platform, shown as written. First names only.
Google5/5
GoogleGreat service from Jake(Hemel)
Agent replied · 30 July 2023
Hi Andreea, many thanks for your lovey review. Jake is known for his great service.
1/5
GoogleI have had to wait a month for the same request I have been enquiring about and its still unresolved.
Agent replied
Dear Rosie Yordanova, Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received whilst letting your property.
4/5
GoogleIrfanali very profissional and helpful individual
Agent replied · 30 July 2023
Hi Paul, many thanks for your wonderful review.
5/5
GoogleGreat service from Jake!
Agent replied · 30 July 2023
Thank you for your feedback, we are happy we could help. Many thanks, Jake Houchen Haart lettings
5/5
GoogleSuch a lovely team. Very helpful and professional. I would highly recommend them to my friends and family. Mrs R
Agent replied
Thank you again for taking the time to let us know how we did. We hope you have a great day!
1/5
GoogleBecause I can’t leave 0 stars, 1 star is good enough as they provide the best worst customer service
Agent replied
Hi Nicholas unfortunately we haven't got any record for you on file so are unsure what service you are relating to. If you could call the branch we will happily try and solve any outstanding issues for you. Thank you
5/5
GoogleFriendly and very supportive staff; I felt that I was treated as an individual; overall very helpful and professional
Agent replied
Dear Gina Jurj, We always love to receive great feedback. Thank you for leaving such great and detailed feedback about your experience with haart Hemel Hempstead (Lettings).
5/5
GooglePut me at ease and went out of his way to help me. Kept me updated.
Agent replied
Dear Luciana Howard-press, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Hemel Hempstead (Lettings)
5/5
GoogleI have always found the team at haart Hemel to be professional, helpful and well organised.
Agent replied
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
GoogleTruly professional, Jake and the rest of the team were a pleasure from start to finish.
Agent replied
Dear Kate Andrews, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us.
5/5
GoogleWill has great customer service skills easy to talk to and very honest
Agent replied
Dear Danielle B, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. We wish you all the best for the future in your new home. haart Hemel Hempstead (Lettings)
5/5
GoogleStaff very helpful and friendly. Good communication and quick responses from Janki
Agent replied
Dear Lucy Sonner, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Hemel Hempstead (Lettings)
5/5
GoogleWow, Rebecca, what an absolute star! She has made this whole experience perfect for me. Can't thank her enough. Haart make it an easy process and Becs just topped it off with her awesome and honest personality. Thank you xPositiveProfessionalism
5/5
GoogleVery efficient service from Janki. Great work, keep it up!
Agent replied
Dear Lester Temby, Thank you for leaving such great and detailed feedback about your experience with haart Hemel Hempstead (Lettings). Wishing you a great day until the next time we meet.
5/5
GoogleStaff is absolutely amazing! Extremely polite, efficient and very helpful!
Agent replied
Dear Vanessa Mitchell, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. We wish you all the best for the future in your new home. haart Hemel Hempstead (Lettings)
5/5
GoogleVery good customer service, Sophie in particular.
Agent replied
Hi Arthurh6, we are very happy to have provided you with such a positive experience!
4/5
GoogleFriendly helpful agents, would use again.
Agent replied
Hello N Punter, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!
1/5
GoogleWaste my time always
Agent replied
Here at haart Hemel Hempstead (Lettings), we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at 01442 246610 to discuss ways we can better serve you in the future.
5/5
Googlehelpful and supportive
Agent replied
Dear Najaf Mirza, Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received whilst letting your property. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
5/5
GoogleRebecca helps us find just the right home for our family under huge time pressure. She was very kind and supportive when we were very stressed! We are very grateful!PositiveQuality
1/5
GoogleRating only, no written review.
Agent replied · 25 October 2024
Thank you for taking the time to share your feedback with us. We are sorry to hear that your experience with us did not meet your expectations. We would appreciate the opportunity to discuss your experience in more detail and understand how we can improve our services. Please feel free to contact us directly at your earliest convenience.
5/5
GoogleRating only, no written review.
Agent replied · 13 April 2026
Thank you for taking the time to leave your kind review for Kadie
5/5
GoogleGood and quick communication from the agents.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about haart Hemel Hempstead
How many reviews does haart Hemel Hempstead have?
haart's Hemel Hempstead office has 599 reviews across 1 platform: 599 on Google.
What is haart Hemel Hempstead's rating?
haart Hemel Hempstead is rated 4.8 out of 5 across all 599 reviews, and 4.8 out of 5 on Google from 599 reviews.
Has haart won any awards?
Yes. In The Trusted Agent 2026 awards: haart, Hemel Hempstead won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.
Where is haart's Hemel Hempstead office?
haart Hemel Hempstead, 21 Queensway, Hemel Hempstead, Hertfordshire, HP1 1LS.
