5/5
GoogleThe team at castles were brilliant in the way they handled my house sale. They kept well informed all the time on the progress of the sale and were very helpful with any queries I had.
Trusted Agent profile
Verified
Castle Estate Agents Hemel Hempstead reviews
★★★★★
218 reviews across 4 platforms
33 St Johns Road, Hemel Hempstead HP1 1QQ
Castle Estate Agents's Hemel Hempstead office at 33 St Johns Road is rated 4.8 out of 5 across 218 reviews on four platforms, including 209 Google reviews rated 4.9. The 5 Facebook and 3 Trustpilot counts are for the whole business. Checked 9 October 2026.
209
Reviews on Google
This office
5
Reviews on Facebook
Business-wide
3
Reviews on Trustpilot
Business-wide
1
Reviews on AllAgents
This office
Reviews
Every review we hold for the Hemel Hempstead office, from every platform, shown as written. First names only.
Google5/5
Googleextremely helpful and professional, would definitely use their service again
Agent replied · 5 July 2023
Thanks Freddy. We really appreciate the feedback. Keep well
5/5
GoogleHave been working with Matt to find a home in such a tough market, he has been so great to work with, really patient and understanding! Big Thank you to you for being so helpful.
5/5
GoogleHe was very helpful ,he gave me all the information I needed
5/5
GoogleHighly recommend if you are looking for a property in the area.
5/5
GoogleThank you for dealing with our purchase and sale. Very professional throughout
5/5
GoogleSold House in Long Chaulden recently - received great service from all the team - Lewis- Simon -Sam - feedback/call back throughout sale could be improved but overall great service and I would recommend if looking to sell your property
5/5
GoogleLewis has a great knowledge of the property he was showing me, highlighting many of the most important aspects. He was 10 minutes early to the viewing which was great as I have often been left …
4/5
GooglePolite and friendly staff who are easy to work with.
5/5
GoogleI have to say Jasmine goes above and beyond with trying her upmost hardest to find a very picky individual her perfect abode in this difficult housing climate. …
5/5
GoogleA very professional service from the first contact to agreeing a sale. Dealt mainly with Lewis, who couldn't have been more cheerful, helpful and at the same time professional. Would highly recommend
5/5
GoogleGreat service
5/5
GoogleStaff and the team have been so helpful with my new home purchase! Every question I had they answered or found out and got back to me. Really effective communication, and understanding of when I was or was not available. Very pleased overall!
5/5
GoogleFor someone managing the transaction remotely, it was important for me to get honest, up to date, and unbiased advice. Yes, the transaction took longer than anticipated due to one of the bidders changing their mind at last minute due to …
5/5
GoogleWe just recently sold and bought a house with castles and I can’t rate them highly enough ! After going through a horrific process with another agent who’s communication was dreadful to say the least we instructed castles and our property …
5/5
GoogleDonnell from castle is really efficient and helpful with helping find properties. …
5/5
GoogleTotally professional, honest and reliable. Sold my property within days, even before going on line! It was my pleasure to deal with Simon and all the friendly efficient staff. I was treated with respect and given lots of advise. Happy to recommend.
5/5
GoogleIt has been a pleasure dealing with Daniel, he knew exactly what we wanted and found us our perfect family home. He was nothing but helpful and always got back to us quickly.
5/5
GoogleExcellent service. Really professional.
5/5
GoogleCouldn't fault the service we received from you. It was helpful, efficient and professional. All our requests for information were promptly met - nothing seemed too much trouble. Our concerns and interests were finely balanced with your …
5/5
GoogleGreat service and quick to reply. Able to offer some really lovely properties to see and we were very happy to use them for our purchase.
5/5
GoogleRating only, no written review.
5/5
GoogleProfessional and friendly service. Would recommend
Agent replied · 5 July 2023
Thank you Mandy. Great to hear your feedback.
5/5
GoogleCannot recommend castles enough! They have been very supportive throughout the process especially extra communication and support due to us being Deaf. Simon, the manager is very professional …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Castle Estate Agents Hemel Hempstead
How many reviews does Castle Estate Agents Hemel Hempstead have?
Castle Estate Agents's Hemel Hempstead office has 218 reviews across four platforms: 209 on Google, 5 on Facebook (across the whole business), 3 on Trustpilot (across the whole business), 1 on AllAgents. Reviews may appear on more than one platform. Checked 9 October 2026.
What is Castle Estate Agents Hemel Hempstead's rating?
Castle Estate Agents Hemel Hempstead is rated 4.8 out of 5 across all 218 reviews, and 4.9 out of 5 on Google from 209 reviews, checked 9 October 2026.
Where is Castle Estate Agents's Hemel Hempstead office?
Castle Estate Agents Hemel Hempstead, 33 St Johns Road, Hemel Hempstead HP1 1QQ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.