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★★★★★
217 reviews across 4 platforms
33 St Johns Road, Hemel Hempstead HP1 1QQ
Castle Estate Agents's Hemel Hempstead office at 33 St Johns Road is rated 4.8 out of 5 across 217 reviews on four platforms, including 208 Google reviews rated 4.9. The 5 Facebook and 3 Trustpilot counts are for the whole business. Checked 9 October 2026.
208
Reviews on Google
This office
5
Reviews on Facebook
Business-wide
3
Reviews on Trustpilot
Business-wide
1
Reviews on AllAgents
This office
Every review we hold for the Hemel Hempstead office, from every platform, shown as written. First names only.
5/5
GoogleAs first time buyers Daniel was incredibly helpful. All questions answered in a timely manor and went the extra to push the purchase through before Lockdown. Thank you !
Thank you for the feedback Xhilda, we really appreciate it.
5/5
GoogleDan has been great to deal with, always friendly, professional and good communication throughout our property search. We have now found our new home, and we wouldn’t hesitate to contact Dan again in the future for any other move we may make. Thank you!
5/5
GoogleLuke was a great individual to work with. He was very helpful with the negotiation process and never failed to answer any of my questions. I would recommend him to anyone.
5/5
GoogleJasmine was very professional and helpful. She was always available to answer our questions in a way that was easy to understand or get any information we needed. She made the process much easier and we really appreciate her hard work. Highly recommend.
5/5
GoogleVery pleasent and helpfull staff willing to go that extra bit further to make things simple.
5/5
GoogleJust want to thank Simon for all his hard work. He has been an absolute pleasure to work with. A true gentleman, always on hand at any moment you need him. Thank you so much for selling our home! Highly recommend!!
5/5
GoogleSO lucky to have had the best in the business by our sides with our move. Simon has found us our dream home and went the extra mile to ensure everything went smoothly. He and Ronnie made the daunting prospect of selling so much easier. …
5/5
GoogleHighly recommend,I had a very difficulties to find the suitable house due market conditions but Ian help me a lot to keep everything in position finally they managed to get it completed for Me. Thank you Ian 🙏🏻 …
5/5
GoogleSimon and the team sold my house for me. The whole experience was very impressive from the initial meeting and valuation to handing over the keys. Simon said that my house would sell pretty quickly and for around the valuation. He said that …
5/5
GoogleGreat service, very proactive and took time to listen to our property requirements. Matt was especially conscientious and helpful. Thank you.
Thanks Avtar, we really appreciate the feedback. Keep well
5/5
GoogleCallum in the Boxmoor office was extremely well informed and helpful. He remembered our requirements and sent details of some great properties. We felt confident he would find us the best properties to suit our needs and showed great support and empathy during our house hunting. Thank you
5/5
GoogleSimon and his team were absolute stars and helped us right through the sale process even when things quietened down during the pandemic. They were honest, friendly, professional and kept us well informed throughout. Big thank you also to Sam for sharing my stress towards the end and chasing up solicitors etc.
5/5
GoogleDan was and has continued to be helpful throughout, I cannot recommend him enough to anyone. A very nice guy, and very professional.
5/5
GoogleJust want to thank Simon for all his hard work. He has been an absolute pleasure to work with. A true gentleman, always on hand at any moment you need him. Thank you so much for selling our home! Highly recommend!!
5/5
GoogleLooking to buy a place can be hard at times, frustrating even. I would like to show my appreciation to castles for helping me out throughout this whole process especially Jasmine Harrison for always being so nice to us. …
5/5
GoogleSimon is a master at what he does. A true professional. Thank you for selling our house!
Thank you Mark. It was our pleasure to be involved with such a beautiful house.
5/5
GoogleDaniel Gough was very helpful with showing us the property and answered all our questions promptly. Very friendly and knowledgeable!
5/5
GoogleHad a very good experience with these guys. Especially Jasmine who has been more than helpful. She always calls to make sure everything is going well for us, which is great. They see also very quick to reply. I would recommend them
5/5
FacebookThank you won’t be enough for what you’ve done for me Mrs Kelly Robert. But, thanks for being the shoulder I can always depend on when it comes to Forex and Bitcoin trade.I was able to earn $6,000 in just 7 days with an investment capital of $500 with the help of your Expert trading skill. let me try and help others reach out to you for them tohave the best trading experience too. contact Mrs Kelly for your safe and secure trade.Via WhatsApp: + 1 (323) 628-7351Email: Kellyrobert11009@gmail.com
5/5
GoogleDonnel has been very helpful with my search and I would Recommend him to anyone looking for property
1/5
TrustpilotUnwelcoming agency
An agency that seems quite behind London's diverse and international market, unable to even contemplate an expat as a potential client, to my utter shock. As a Relocation Agent I help families who are being trasferred into London regularly, and with no issues from the vast majority of estate agents. It is a shame to come across a company so inflexible and conservative.
5/5
GoogleDan and the team at castles have been both friendly and professional in all aspects of securing a sale of my property. They have kept me informed and advised me along the way. Would not hesitate in recommending their services
5/5
GoogleWe dealt with Matthew Hooton, he was so kind and really went above and beyond to help us! All viewings were booked in to fit our schedule and very covid safe. Any questions we had were answered almost immediately and we really appreciated …
5/5
GoogleThank you castle’s for selling my house . You have all been excellent. A big thank you to donell Simon Sam & Ian at the berko branch , if I was to move again I would definitely go back to castles .
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Castle Estate Agents's Hemel Hempstead office has 217 reviews across four platforms: 208 on Google, 5 on Facebook (across the whole business), 3 on Trustpilot (across the whole business), 1 on AllAgents. Reviews may appear on more than one platform. Checked 9 October 2026.
Castle Estate Agents Hemel Hempstead is rated 4.8 out of 5 across all 217 reviews, and 4.9 out of 5 on Google from 208 reviews, checked 9 October 2026.
Castle Estate Agents Hemel Hempstead, 33 St Johns Road, Hemel Hempstead HP1 1QQ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.