Trusted Agent profile Β· Hemel Hempstead

Brown and Merry Hemel Hempstead reviews

4.2

β˜…β˜…β˜…β˜…β˜… Great

480 reviews across 2 platforms

57, Marlowes, Hemel Hempstead, HP1 1LE

Brown and Merry's office in Hemel Hempstead, at 57, is rated 4.2 out of 5 across 480 reviews on two platforms, including 349 Google reviews rated 4.6.

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4.6 / 5

349

Reviews on Google

This office

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131

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Hemel Hempstead office, from every platform, shown as written. First names only.

5/5

Google

First class service from start to finish. Friendly , professional , honest (and I think we all will agree how important that is) Highly recommend these guys. 10/10 Jamie, Simon, Amir & Scarlett (Berkhamsted branch) πŸ†πŸ†πŸ†πŸ†βš½οΈπŸ†πŸ†πŸ†πŸ†πŸ†πŸ†πŸ†

Jo Β· 14 June 2017

5/5

Google

I have found the entire team at Brown & Merry to be professional at all times. Always helpful and happy to provide help and advise regarding our properties. I would highly recommend them.

Adam Β· 14 June 2019

5/5

Google

Excellent service from Luke at Brown and Merry. Polite, professional and kept us updated at every point. We moved into our beautiful new home this weekend and couldn't be happier. Would highly recommend.

Tammy Β· 14 June 2019

5/5

Google

Viewed a property with Jake. Was very professional and friendly. Was able to answer any questions I had.

Lewis Β· 13 June 2022

5/5

Google

Brown and Merry were great, helped all the way through my sale, I cant thank them enough. Professional, polite and friendly. Would use them again without question. Thank you for you help.

Jean Β· 14 June 2018

5/5

Google

Wow! What a company! Viewed a gorgeous house. Very knowledgeable and professional agent. 10/10.PositiveResponsiveness, Quality, Professionalism, Value

Eve Β· 13 June 2022

1/5

Google

I never see in my life people who lied like this agency. I am very disappointed and I am not recommendedNegativeResponsiveness, Quality, Professionalism

Andreea Β· 13 June 2021

5/5

Google

One of the best if not the best agent in Hemel. Great team with ethical behaviour to match. Well worth a chat with these guys, buying, selling, renting and all things mortgage.

Richard Β· 14 June 2017

5/5

Google

Amazing service and professionalism from Jake and Kev make things really easy! Thanks GuysPositiveResponsiveness, Quality, Professionalism

Fitnatix Β· 13 June 2022

5/5

Trustpilot

Very speedy correspondence

Very speedy correspondence, all issues dealt with in a professional and speedy manor! Thankyou for making renting that little bit easier on us

Melissa Β· 28 April 2021

5/5

Google

It was my first time of using estate agents services in the UK. Definitely one of the best customer experience I ever had in this country so far.

Π―Π½ Β· 14 June 2019

5/5

Google

Very friendly and helpful

Ciaran Β· 13 June 2023

5/5

Google

Sarah with the team are Excellent. Always Ready to help. Good time keeper's. Assisted in buying my first property. Which I really do appreciate

Sylvester Β· 13 June 2020

5/5

Google

Rating only, no written review.

Nilanthi Β· 3 April 2026

Agent replied Β· 17 April 2026

Your feedback is much appreciated and we’re so happy you had such a wonderful experience! If you have a moment, we’d love to hear more.

5/5

Google

Good friendly service

Philip Β· 13 June 2023

5/5

Google

My experience with this agency has been a positive one. I viewed a property with luke and he was very helpful.i would recommend this agency anytime

Desiree Β· 14 June 2019

2/5

Google

Lied about a property i was booked to view sold. it wasn't!

Kim Β· 13 June 2022

5/5

Google

Brought a property through Brown and Merry. Found the estate agents very communicative for organizing things with the owner prior to completion would recommend.

Daniel Β· 14 June 2019

1/5

Google

Their customer service is abysmal in my opinion, i will never ever have anything to do with them again

Gary Β· 13 June 2020

5/5

Google

Outstanding service, our perfect home found within a week and let agreed Very thankful to Luke for all work, truly recommended agency

Jessica Β· 14 June 2018

5/5

Google

Fantastic service from the team at Brown and Merry Hemel Hempstead, fantastic customer service and attention to detail. Highley recommended!!

John Β· 14 June 2019

5/5

Google

They are very friendly and are trying to do they're best to be helpfull!!! Very happy with this agency.

Daescu Β· 14 June 2019

5/5

Google

Excellent customer service, always available and transparent with support and advice. The Financial services Were Second to none

Dave Β· 14 June 2019

5/5

Google

I have received excellent service from their letting agents Stephen and Luke and would highly recommend.

Jane Β· 14 June 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Brown and Merry's Google reviews
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