Every review we hold for the Hemel Hempstead office, from every platform, shown as written. First names only.
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5/5
GoogleFirst class service from start to finish.
Friendly , professional , honest (and I think we all will agree how important that is)
Highly recommend these guys.
10/10
Jamie, Simon, Amir & Scarlett (Berkhamsted branch)
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Jo Β· 14 June 2017
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5/5
GoogleI have found the entire team at Brown & Merry to be professional at all times. Always helpful and happy to provide help and advise regarding our properties. I would highly recommend them.
Adam Β· 14 June 2019
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5/5
GoogleExcellent service from Luke at Brown and Merry. Polite, professional and kept us updated at every point. We moved into our beautiful new home this weekend and couldn't be happier. Would highly recommend.
Tammy Β· 14 June 2019
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5/5
GoogleViewed a property with Jake. Was very professional and friendly. Was able to answer any questions I had.
Lewis Β· 13 June 2022
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5/5
GoogleBrown and Merry were great, helped all the way through my sale, I cant thank them enough. Professional, polite and friendly. Would use them again without question. Thank you for you help.
Jean Β· 14 June 2018
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5/5
GoogleWow! What a company! Viewed a gorgeous house. Very knowledgeable and professional agent. 10/10.PositiveResponsiveness, Quality, Professionalism, Value
Eve Β· 13 June 2022
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1/5
GoogleI never see in my life people who lied like this agency. I am very disappointed and I am not recommendedNegativeResponsiveness, Quality, Professionalism
Andreea Β· 13 June 2021
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5/5
GoogleOne of the best if not the best agent in Hemel. Great team with ethical behaviour to match. Well worth a chat with these guys, buying, selling, renting and all things mortgage.
Richard Β· 14 June 2017
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5/5
GoogleAmazing service and professionalism from Jake and Kev make things really easy! Thanks GuysPositiveResponsiveness, Quality, Professionalism
Fitnatix Β· 13 June 2022
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5/5
TrustpilotVery speedy correspondence
Very speedy correspondence, all issues dealt with in a professional and speedy manor! Thankyou for making renting that little bit easier on us
Melissa Β· 28 April 2021
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5/5
GoogleIt was my first time of using estate agents services in the UK. Definitely one of the best customer experience I ever had in this country so far.
Π―Π½ Β· 14 June 2019
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5/5
GoogleVery friendly and helpful
Ciaran Β· 13 June 2023
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5/5
GoogleSarah with the team are Excellent. Always Ready to help. Good time keeper's. Assisted in buying my first property. Which I really do appreciate
Sylvester Β· 13 June 2020
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5/5
GoogleRating only, no written review.
Nilanthi Β· 3 April 2026
Agent replied Β· 17 April 2026
Your feedback is much appreciated and weβre so happy you had such a wonderful experience! If you have a moment, weβd love to hear more.
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5/5
GoogleGood friendly service
Philip Β· 13 June 2023
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5/5
GoogleMy experience with this agency has been a positive one. I viewed a property with luke and he was very helpful.i would recommend this agency anytime
Desiree Β· 14 June 2019
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2/5
GoogleLied about a property i was booked to view sold. it wasn't!
Kim Β· 13 June 2022
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5/5
GoogleBrought a property through Brown and Merry. Found the estate agents very communicative for organizing things with the owner prior to completion would recommend.
Daniel Β· 14 June 2019
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1/5
GoogleTheir customer service is abysmal in my opinion, i will never ever have anything to do with them again
Gary Β· 13 June 2020
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5/5
GoogleOutstanding service, our perfect home found within a week and let agreed
Very thankful to Luke for all work, truly recommended agency
Jessica Β· 14 June 2018
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5/5
GoogleFantastic service from the team at Brown and Merry Hemel Hempstead, fantastic customer service and attention to detail. Highley recommended!!
John Β· 14 June 2019
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5/5
GoogleThey are very friendly and are trying to do they're best to be helpfull!!! Very happy with this agency.
Daescu Β· 14 June 2019
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5/5
GoogleExcellent customer service, always available and transparent with support and advice. The Financial services Were Second to none
Dave Β· 14 June 2019
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5/5
GoogleI have received excellent service from their letting agents Stephen and Luke and would highly recommend.
Jane Β· 14 June 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.