Every review we hold for the Hedge End office, from every platform, shown as written. First names only.
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5/5
GoogleWe have previously experienced using other local estate agents to sell our property, but to no avail,Richmonds sold our house within 3 weeks. From first communication up until now we have been updated on the progress of our sale, they have a dedicated member of staff who chases the other solicitors and estate agents within your complete chain to move the process on, and I also received phone calls from Richmonds to check I have sent my paperwork off to the solicitor. The staff all are polite arrive very smartly in suits giving a good impression but more important the staff had previously visited to know the property they were selling.
We have moved ten times and Richmonds are by far the most professional in my opinion and also having the experience with them I can verify the above statement.
I hope they keep saturating the area as they are doing with their selling boards.
Malcolm Β· 8 June 2018
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5/5
GoogleI have bought and sold in separate transactions through Richmonds, and throughout both they were incredibly professional and efficient.
In 2015 I sold my house with another agent in Hedge End (with a orange and blue sign), and was buying a property through Richmonds. I had an awful experience with the other agent, who were disorganised, rude and rarely chased or gave me updates. Each week Kevin at Richmonds chased through the sale of my property (which dragged on for five months), instead of my lazy agent, and without his sterling efforts I would have lost the property I was buying.
So this year when I came to sell my property, there was no question of which agent I would use. Ben at Richmonds negotiated a sale within a week, and the transaction went through quickly and smoothly, with the usual weekly chase ups and update call from Kevin.
The valuation was accurate, and fees reasonable. They certainly work for their money, unlike the other agent I mistakenly used first!
First class service; they have restored my faith in estate agents.
Lauren Β· 8 June 2018
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5/5
GoogleNothing but praise and huge thanks to Richmonds Property Services...Nathan and George especially have gone above and beyond to get our house sale through in a timely manner. Always on top of things, excellent communication and super helpful! Not only have they sold my property but they have found us the perfect rental. Having bought and sold with Nathan before I wouldn't use anyone else .Highly recommended!PositiveResponsiveness, Quality, Professionalism, Value
Hayley Β· 28 August 2021
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5/5
GoogleWe have the pleasure to communicate with Mark. Very friendly, polite, professional. Highly recommend π β¦
Zhirayr Β· 14 November 2023
Agent replied Β· 27 August 2024
Thank you so much
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5/5
GoogleLovely contact in looking for property for sale.Viewed 2 properties very locally placed.
Peter Β· 8 May 2023
Agent replied Β· 11 November 2024
Thank you so much
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1/5
Googlesent multiple emails about a property for rent, did not receive a single response or even acknowledgement of receiving my enquiry - just plain rude
K Β· 7 June 2021
Agent replied Β· 7 June 2023
Please feel free to contact the office so we can look into this for you.
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5/5
GoogleWe can't praise the whole team at Richmond's enough. They sold our house for us and were superb at finding us the perfect next home. Nothing was too much trouble and they oversaw the whole process for us. Would highly recommend their superb team.
Helen Β· 7 June 2022
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5/5
GoogleWe have recently sold our house in Grange Park through Richmonds. Nathan McCatie was very professional and incredibly helpful. He has managed to sell the property within two weeks. We are extremely grateful for their service and recommend them without any reservations.
Hakki Β· 7 June 2020
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5/5
GoogleRichmonds - Hedge End are by far the most professional Estate Agents I have had the pleasure of renting through on multiple occasions. Kerry & Ben are amazing at every stage of the rental process & always go the extra mile.
Nick Β· 7 June 2020
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5/5
GoogleDealt mainly with Ben during our purchase, who was brilliant from start to finish, keeping us updated at every stage and going above and beyond to ensure the process went smoothly. Highly professional servicePositiveProfessionalism
Dan Β· 28 August 2020
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5/5
GoogleGood efficient service executed in a most professional competent manor. You are in safe hands from start to finish.,an estate agent you can trust, a very rare beast indeed!!
Robert Β· 7 June 2020
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5/5
GoogleWe cannot recommend Richmonds enough. They have worked tirelessly for us, been incredibly professional and just so honest and communicative throughout. Thank you so so much.
Stacey Β· 8 June 2019
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1/5
GoogleRating only, no written review.
Ali Β· 21 March 2025
Agent replied Β· 28 December 2025
Ali Okete hi, a 1 star review blooming hurts. Especially when there is no explanation for the low review. I am keen to help. Pls contact me, so I can assist. Your name isnβt on our system so I canβt contact you. Have you ever used our services
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1/5
GoogleRating only, no written review.
Corinne Β· 28 July 2024
Agent replied Β· 27 August 2024
Iβve just seen your reviewβ¦. Pls call me tomorrow for a chat. I donβt have you on our system; otherwise Iβd call you
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5/5
GoogleBen is the best!!!
Elizabeth Β· 29 February 2024
Agent replied Β· 27 August 2024
Thank you so much
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4/5
GoogleRating only, no written review.
Yasmin Β· 7 June 2022
Agent replied Β· 11 November 2024
Thank you so much
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4/5
GoogleRating only, no written review.
Elizabeth Β· 7 June 2021
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4/5
GoogleRating only, no written review.
Gill Β· 7 June 2021
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4/5
GoogleRating only, no written review.
Charlotte Β· 7 June 2021
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4/5
GoogleRating only, no written review.
Adam Β· 7 June 2021
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4/5
GoogleRating only, no written review.
Helen Β· 7 June 2020
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5/5
GoogleRating only, no written review.
Fiona Β· 7 June 2020
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5/5
GoogleRating only, no written review.
Diane Β· 7 June 2020
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2/5
GoogleRating only, no written review.
Sam Β· 7 June 2020
Agent replied Β· 7 June 2023
Please contact our office, so we can chat to you as we cannot find you on our system as being a customer
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.