Trusted Agent profile · Hedge End
★★★★★
235 reviews across 1 platform
1 Freegrounds Road, Hedge End, SO30 0HG
Leaders Lettings's office in Hedge End, at 1 Freegrounds Road, is rated 4.6 out of 5 across 235 reviews on 1 platform, including 235 Google reviews rated 4.6.
Every review we hold for the Hedge End office, from every platform, shown as written. First names only.
5/5
GoogleAll the team at Leaders have been a pleasure to deal with, Laura, Amy, Kirsty and Ollie. Amazing staff who have shown empathy and compassion regarding my own individual circumstance whilst being professional. Any queries were dealt with quickly putting my mind at rest and making the whole moving process smooth and stress free. They have gone above and beyond for me.
5/5
GoogleLauren always responds quickly and is very professional. She always helps sort out any issues we have with the property we are letting.PositiveProfessionalism
Dear Seb Darby! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Care Team
5/5
GoogleExcellent service and a fantastic team. Special thanks to Amy and Laura.
5/5
GoogleWe have properties under management with Leaders and have always had good responsive service from Laura.PositiveResponsiveness, Professionalism
Dear Joy, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleLeaders was the best Agency that we encountered in UK. Amy from the Hedge end offices was beyond nice, helpful and willing to go the extra mile to make us (as future tenants )and the owner happy. She defintely deserves 5 stars.I also have the same appreciation for the Hedge end Agency manager. Best of luck, ladies! Cristina
1/5
GoogleThe worst experience once again from the Letting departement who lied again and again
Dear Kevin We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleFaultless service from start to finish from Oliver. Above and beyond in places where a poor solicitor needed some ‘motivating’.
Hi Steve Wilson, Thank you for the great review of our Leaders Estate Agents Hedge End team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team
4/5
GoogleLeaders were very helpful in finding us our new home. From looking at various properties to the signing of tenancy we we greeted with a professional & friendly manner.
Hi Crystal, many thanks for taking the time the time to leave a review.
5/5
GoogleI have been renting through leaders for over two years now and they are brilliant. I highly recommend using them very friendly, always there when you need them.
Hi Christine, thank you for taking the time to leave review. We delighted you have been happy with the service and would highly recommend us!
5/5
GoogleLauren at the Hedge End office has always been very helpful.
Dear Robin Thank you for your kind feedback about Lauren at our Leaders Estate Agents Hedge End branch. We appreciate your time to leave this review. Kind regards Customer Care Team
5/5
GoogleGreat service and great staff. I was fortunate enough to deal with the Manager of the branch, Alex Tapp. He is by far the most knowledgeable and patient agent I have had the pleasure of dealing with. Do not go anywhere else if you are looking to buy or sell a property in the area!
5/5
GoogleThe lovely, efficient, helpful people at Leaders made the purchase of our first house an absolute breeze. We couldn't have asked for a better experience.
Hi Charlie, thank you for taking the time to share your feedback. We are delighted you have been happy with the service and will be sure to pass your kind words onto the branch.
5/5
GoogleVery professional and helpful when I was moving and throughout my tenancy.PositiveResponsiveness, Quality, Professionalism
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
GoogleI used Leaders recently to find tenants for my house - great service and very professional. Best letting agents I've used by far.
Thank you very much for your positive review!
5/5
GoogleVery helpful and nice easy process. Thank you for your help LauraPositiveResponsiveness, Professionalism
Hi Sophia, thank you for taking the time to let us know how we did. We hope you have a great day! Kind regards Customer Care Team
5/5
GoogleI've been with Leaders for 4 years and they have always been incredible. If I have a problem they're very quick to sort it out and are very much there for the customer. Even when moving, they were very facilitating and understanding. I couldnt ask for anything more.
5/5
GoogleAmazing service and everyone has been really friendly from start. Laura who took initial inquiry was great and Amy who showed us round the property and dealt with all our questions after was truly amazing. Highly recommend leaders and their team if looking for a property to rent.
5/5
GoogleVery nice and helpful employees.
Hi Greg, we're happy to hear you had such a positive experience with our team! Kind regards Customer Care Team
1/5
GoogleThese Cretins dont care who they let Property to !! and lower the tone of the neighbourhood !!
Hi Barry, we're disappointed to read your comments about us and our team at Hedge End, when letting properties we do conduct referencing checks to ascertain a tenants suitability to rent the property. We'd like to discuss this with you further to have a better understanding of your concerns and would ask that if you're happy to do so that you contact Laura Hamilton the Lettings Manager at Hedge End on 01489 899 477 providing the address of the property this is about as know she would be happy to discuss this. Kind Regards, Leaders
5/5
GoogleI purchased my gorgeous flat with the tireless help of Alex Tapp of Leaders. He kept me up to date at all times and was a great professional guiding me through the process. He was a great help after completion with queries about my new home too.
5/5
GoogleVery impressed with the service I received from Leaders. Great setup, everything went very smoothly and speedily. Recommended.
Thanks for the great review Ritchie - glad we could be of service.
5/5
GoogleProfessional fast and reliable service. They make my house move smoot and fast. Five star service
Hi Gabor, thank you for taking the time to share your feedback.
5/5
GoogleOn behalf of Ms.Kate Maple Just wanted to say that I think it is great that you support the Family Programmed at the Berry Theatre - it shows you really value the local community where you work and where I live. Thank you. Kate
5/5
GoogleGreat service; attentive and found me exactly what I required. Highly recommended.
Hi Bill, many thanks for taking the time to leave feedback. We are delighted to hear that you are happy with the service provided and that you would recommend us! We are glad the team could help and find you exactly what you required and will be sure to pass on your kind words.
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