Every review we hold for the Heavitree office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe sold our property and purchased our new one with Burgoynes. The communication was excellent throughout. John, Lyn and Jemma work well as a team. They are professional, responsive and proactive which all resulted in as little stress as is possible throughout the buying and selling process. Highly recommend.
Hayley · 28 January 2024
Agent replied · 25 August 2024
Thank you so much for a wonderful review. It was a joy to take care of your sale and purchase and we all wish you and your family every happiness for the future. Lyn, John and Jemma
★★★★★ 5/5
GoogleFriendly & Efficient.. I found the team to be detailed oriented, but also quick to take action when required.
Matthew · 15 March 2026
★★★★★ 5/5
GoogleI put my Bungalow in Cowley Bridge Road on the Market with a well known Estate Agent,in July 2018,after their their six month contract ended,failing to find a buyer,i was very angry and disappointed with the service i received.
In Early January,i contacted Burgoynes Estate agents who had been recommended to me,within 5 days they had sold it,i was thrilled with the news and couldn't thank them enough,they were very professional,in their approach to the sale,they were in contact with me throughout the early stages,and today, contracts were exchanged between myself and the buyer.
The whole of the Burgoyne team have been fantastic,i would certainly recommend them to anyone deciding to put their property on the market.
Thankyou so much,Lyn & John Burgoyne and the girls,
Love and Best wishes to you all,
Regards,
Rod.
Rod · 4 June 2019
Agent replied · 30 May 2023
Wow! Thanks Rob for a wonderful testimonial. You created a beautiful home which, in the end, sold quickly. The buyers are so happy with their new home. We all wish you the very best in your new home and thanks again, Lyn, John, Steph, Hannah and Emily.
★★★★★ 1/5
FacebookWe viewed 21 Woodleigh Close EX4 5AS yesterday with negotiator Dave. Disappointed in that Dave has shown numerous clients around this property to which we are unfamiliar with. Whilst we were viewing this property we were subjected to a parking fine whilst in the property. It's a residents parking area there is no mention of this in Burgoynes literature nor when Dave met us (and also parked outside the property) did he give us any indication or warning that this was a residents parking area. The signage is not made clear at all. I am writing to Lynn suggesting that owners of such properties issue Burgonynes with a temporary pass whilst viewing properties in residents parking areas to enable potential customers to drive to such locations and to view properties without being penalised, given this property is situated at the top of a hill. This could be an answer to this particular issue.
Marian · 14 January 2017
Agent replied · 26 July 2025
Marian Wale
Well in high spirits! I just wanted to take a moment to reach out and let you know how amazed I am by your profile and personality. Your sense of humor is truly admirable, and it never fails to bring a smile to my face. I must confess that I don't normally write reviews, but in your case, I couldn't resist giving you this well-deserved compliment. You truly deserve all the recognition and appreciation that comes your way. Life is beautiful when you have the right family, people, and friends around you. I know you don't know me, but I hope you are aware that every good friend you have today was once a stranger, Sometimes you met someone new and feel like we have known them all our lives. I must admit that I love every post you have on your profile and you seem like a nice person who would be a good friend. Can we please be friends? Kindly send me a friend request or PM me instead.....Thanks 🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹
★★★★★ 1/5
FacebookI had 4x valuations when selling my Exeter property - Burgoynes valuation was over £100k less than each of the other 3 agents. By going elsewhere I sold quickly and easily with no financial loss.
TherealBarry · 3 September 2025
★★★★★ 5/5
GoogleWe recently sold our home using Burgoyne Estate Agents and the service was first class. The staff are all very personable and take pride in the work they carry out from the initial meeting to advertising the property to finally selling the property. Communication was excellent and whenever we had a query, they were on hand to help. Highly recommended.
Adam · 30 May 2022
Agent replied · 30 May 2023
Dear Adam Thank you so very much for your 5 * review and your kind words. It has been a pleasure to sell you home. Best wishes Lyn, John and Team
★★★★★ 5/5
GoogleBurgoines Estate agents have been absolutely fantastic with both my late dads house sale and selling our aswell...
Lyn John and jemma have been the most supportive people,and have gently guided me through a very emotionally stressful process.
I honestly would say they are by far the BEST Estate agents in Exeter who treat clients like family.
Emma · 2 September 2022
Agent replied · 30 May 2023
Thank you for your wonderful review and every happiness to you all in your lovely new home
★★★★★ 5/5
GoogleBurgoyne's recently sold a house for me in Exeter. Lyn, John and their team were excellent throughout the whole process. They are pleasant to deal with, quick to respond, and they provide a great service. Importantly, they are ethical and act with integrity. The best Estate Agents we've dealt with!PositiveResponsiveness, Quality, Professionalism, Value
Jenny · 26 August 2022
Agent replied · 30 May 2023
Dear Jenny, thank you so much for your kind words, it is more than appreciated. Best wishes to you and your family from all of us at Burgoynes.
★★★★★ 5/5
GoogleJohn recently showed us around a property over a couple visits. We would like to thank you for your great hospitality, it was a very different positive approach compared to the others we have had. You have restored some faith in estate agents. We will definitely be in touch when moving again in the future. Thank you
Chris · 26 July 2024
★★★★★ 5/5
GoogleI have been lucky enough to rent a property through Burgoyne's. At all times they have been very responsive and professional , providing necessary information and advice as required / requested . Quick communication between Burgoyne's and the Landlady ensured resolution in a timely manner whenever needed. Would use them again and and recommend them highlyPositiveResponsiveness, Quality, Professionalism, Value
Shawn · 26 August 2021
Agent replied · 30 May 2023
Thank you Shawn for your lovely review. You were a superb tenant. Every happiness in your new home. Best wishes from the lettings team at Burgoynes.
★★★★★ 5/5
GoogleWe had our property with another estate agent and had many viewers but no buyers. We changed to Burgoynes , they recommended some decorating work on the property as it had rented out for many years . We soon had a buyer. Burgoynes always kept us fully informed during the selling process. We can highly recommend them!
Jay · 30 May 2020
Agent replied · 30 May 2023
Dear Jay and Dan, thank you so much for such a positive review. We are glad you were happy with our service. Best wishes from the team at Burgoynes Estate Agents.
★★★★★ 5/5
GoogleBrought with Burgoyne. Brilliant service. Very helpful!
Liam · 31 December 2024
Agent replied · 30 May 2025
Thanks so much Liam for your five star review. All the best from the team at Burgoynes
★★★★★ 5/5
GoogleOur house purchase was made so easy with Burgoyne Estate Agent, delightful people. Very pleasant and efficient. Got the job done.
Kim · 27 April 2024
Agent replied · 25 August 2024
Thanks Kim for your lovely words. You were the perfect buyer x
★★★★★ 5/5
GoogleNow the third time I have used Burgoynes Estate Agents, to sell, buy then sell again. Highly recommend the fabulous team, personable, efficient, very helpful , excellent job from beginning to end. Extremely happy with all of you and the service you provided.
Donna · 30 May 2022
Agent replied · 30 May 2023
Thank you for the repeat business and for taking the time to write us a review. It means so much! The team send their best wishes and hope you're settling in to your new pad.
★★★★★ 5/5
FacebookExceptional Estate agents who genuinely care about their clients!
Would highly recommend them and I felt very reassured and guided through a very emotionally difficult to for me!
Fantastic service from start to finish and nothing is ever to much trouble..
Emma · 17 August 2022
Agent replied · 26 May 2023
Thank you so much for you wonderful review. Don’t be a stranger you know where we are!
★★★★★ 5/5
GoogleWe used Burgoyne estate agents to sell our house and found them to be exceptional in the service they provide. They stayed in the loop throughout the selling journey and were receptive to all of our queries. Highly recommended!
Jennifer · 2 September 2022
Agent replied · 30 May 2023
Dear Jenny thank you for such a positive review, we really appreciate your kind words. Our best wishes to you both .
★★★★★ 5/5
GoogleFriendly and approachable staff, who are easily accessible by phone or email. Very competent and professional service keeping me up to date with the progression of my sale. Competitively priced in comparison with other firms. I would happily use them again and highly recommend. Thanks team!
Rich · 30 May 2021
Agent replied · 30 May 2023
Dear Richard we are so very grateful for you 5 star review. We would be delighted to help anytime in the future. best wishes Lyn, John and team.
★★★★★ 5/5
GoogleWe were very pleased we selected Burgoynes to sell our property in Heavitree. John Lyn and Stephanie are a superb team keeping us informed all the way through to completion.
We were blow away with the early service as within 12 hours of you putting the property on the market you had lined up 12 viewings for the next day a Saturday. By the end of Saturday you had 5 offers 2 at the asking price and three above, whereupon you asked each of these five to give their financial circumstances with best and final offer by close of play on the Monday and we then accepted one of these and the transaction has now completed much to our satisfaction.
Thank you very much a great job very well done.
Adrian · 30 May 2020
★★★★★ 5/5
GoogleA thoroughly enjoyable and efficient service from this genial crew. No smooth talk, no airs & graces, just straightforward help whenever needed. Even enjoyed a laugh about our grumpy solicitor with them!
Stewart · 5 December 2022
Agent replied · 30 May 2023
Dear Stewart, thank you for being a great buyer and for such lovely words.
We all found you a joy to deal with, stay in touch and see you at The Chiefs!
Best wishes Lyn, John and Jemma
★★★★★ 5/5
GoogleEasy, stress free sale. I wanted to take measurements on a couple of different occasions prior to completion, in order to arrange a bathroom renovation, and Jemma accommodated that on every occasion. Really grateful for Jemma’s approachability and friendliness. Thank you.
Kat · 27 May 2024
★★★★★ 1/5
FacebookWe viewed 21 Woodleigh Close EX4 5AS yesterday with negotiator Dave. Disappointed in that Dave has shown numerous clients around this property to which we are unfamiliar with. Whilst we were viewing this property we were subjected to a parking fine whilst in the property. It's a residents parking area there is no mention of this in Burgoynes literature nor when Dave met us (and also parked outside the property) did he give us any indication or warning that this was a residents parking area. The signage is not made clear at all. I am writing to Lynn suggesting that owners of such properties issue Burgonynes with a temporary pass whilst viewing properties in residents parking areas to enable potential customers to drive to such locations and to view properties without being penalised, given this property is situated at the top of a hill. This could be an answer to this particular issue.
Chris · 14 January 2017
★★★★★ 5/5
GoogleI have received an exceptionally high level of excellent service from Lyn and she has been quick to respond to any queries and shown real kindness and professionalism. I highly recommend Burgoynes .PositiveResponsiveness, Value
Claire · 26 August 2021
Agent replied · 30 May 2023
Dear Claire thank you for your kind words, our best wishes for the future Lyn
★★★★★ 5/5
GooglePleasure to work with the dedicated team at this small and personable family run business. Will look to use their services in the future. Highly recommended.
Dan · 2 September 2022
Agent replied · 30 May 2023
Dear Dan and Laura, thank you so much for your kind words and such a positive review. We wish you every happiness in your new home.
★★★★★ 5/5
GoogleI instructed the team at Burgoynes to sell my house earlier this year. I received the kind of personal and attentive service you don't get from the bigger agents, from Day 1, right through an abortive sale to completion. They remained positive, calm and enormously helpful throughout the process, providing the sort of advice I needed and in turn making my life a lot easier. Highly recommend.
W · 30 May 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
