5/5
TrustpilotThe rental team in heanor offer an…
The rental team in heanor offer an outstanding service and are very friendly and helpful
Trusted Agent profile · Heanor
Verified
Whitegates Heanor reviews
★★★★★
330 reviews across 4 platforms
37 Derby Road, Heanor, DE75 7RG
Part of Whitegates, see every office.
Whitegates's office in Heanor, at 37 Derby Road, is rated 4.7 out of 5 across 330 reviews on four platforms, including 305 Google reviews rated 4.7.
305
Reviews on Google
This office
5
Reviews on Facebook
This office
1
Reviews on View Agents
This office
19
Reviews on Trustpilot
This office
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
About Whitegates Heanor
We know that moving house is an exciting time and we're here to help you every step of the way whether you are selling, buying or renting. We offer all of the traditional estate agency services at a fair and transparent price. We have a small team of local property experts who live and raise their family in the area. We also never forget that our business would not be here without local people choosing to use Whitegates and so we support them back by giving our time and money to local sports teams, schools and other organisations. We would love to help you with your next move, so please call us on 01773 760311 or email us at heanor@whitegates.co.uk or visit our welcoming office on Derby Road, Heanor - you can park right outside the door!
Reviews
Every review we hold for the Heanor office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleWhitegates Heanor helps us with our local rental property. Everyone is very helpful and on hand to reply to our queries. Main point of contact is Lisa who goes extra miles to help! Thank you team!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleGreat service from start to finish, friendly prompt responses and from all involved throughout our purchase. Would highly recommend to anyone looking to purchase / rent in the future.
5/5
GoogleSelling my Flat for me which has had lots of problems and Sally and Louise are doing an excellent job where most other Estate Agents would have given up!
5/5
GoogleFantastic service and regularly updated. All staff are nice and welcoming
5/5
GoogleWhitegates have managed my properties for more than four years. Its great to have someone knowledgeable and professional to turn to when advice is needed or there is problem. Worth every penny! Thank you!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI have my Heanor property managed by Whitegates Heanor and they are very good and helpful. Would recommend :-)
5/5
GoogleThey provide an excellent service, their apartments are built to standard and are very quick to respond to issues, this I am a testament of. I would recommend whitegate anytime.
5/5
GoogleAn absolutely great business to deal with, I would highly recommend due to the great level of service you receive and the care and time the team take to help wherever and whenever they can.PositiveQuality, Professionalism
5/5
GoogleLisa and the all the Lettings Team have always provided an exceptional service, over the many years now that we've been engaged with them as a Landlord, we'd certainly highly recommend their servicesPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleTim, Sally and Louise have all been extremely helpful in helping me find my first home. They always answered every question I had and are the best estate agents in the area!
1/5
GoogleRented a house from these and they were totally unprofessional. Gossiping about us to people viewing our house when our tenancy was up, sending rude emails. The living conditions were ridiculous and nothing ever got fixed in the house. AVOID AT ALL COST.
5/5
GoogleFriendly competent team, work with them to achieve your projects, and good to let them manage afterwards, highly recommend after several years of working together
5/5
GoogleGreat service and friendly staff which made selling my home a positive experience!
5/5
GoogleEasy to work with, great team.
5/5
TrustpilotLetting team
Always help and listen to your needs The letting team are professional and experienced
5/5
GoogleGreat continued service from Whitegates
5/5
GoogleBrilliant service so far, really on the ball with everything. Very professional and friendly staff. When I was asking for advice on who to use to sell our house every person i asked recommended Whitegates and I can see why!
5/5
GoogleGreat to deal with smooth and easy process
1/5
GoogleWe waiting for viewing 25 min than we suppose to viewing 2 houses whene she said one of the house gone in a week, no information before about that. Woman what come to show around she was absolutely rude.
5/5
GoogleWe have used Whitegates @ Heanor for the letting of our property for many years, the service, response times and professionalism has always been second to none. Would definitely recommend to landlords.PositiveProfessionalism
5/5
GoogleFrom start to finish Whitegates have been brilliant. Abbie and Natalie gave us a great service when we sold our property, they kept us up to date on a regular basis with the progress. Definitely recommended. Thanks Whitegates.
1/5
GoogleAwful services
Agent replied · 10 October 2026
Hi Sarah, we really strive to provide the best service possible to all of our clients, so to receive your review is very disappointing. We can’t address the issue as we can find no record of you in our database. Please feel free to contact us directly and we can assure you that your grievance will be looked into.
5/5
GoogleBought a house through whitegate with the best help from Abbie. Very professional and put trust into getting the house. Highly recommend! Thank you!PositiveProfessionalism
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