Trusted Agent profile · Hazel Grove
★★★★★
61 reviews across 3 platforms
176/178 London Road, Hazel Grove, SK7 4DJ
Ian Tonge Property Services Limited's office in Hazel Grove, at 176/178 London Road, is rated 3.9 out of 5 across 61 reviews on three platforms, including 36 Google reviews rated 4.4.
Every review we hold for the Hazel Grove office, from every platform, shown as written. First names only.
5/5
GoogleWe recently used Ian Tonge Estate agents in High Lane and I can honestly say that we were delighted with their excellent service at all times, they went beyond what was expected and We would recommend them to anyone wishing to sell their property. Thanks again Will and team.👍PositiveResponsiveness, Quality, Professionalism
5/5
GoogleI rang yesterday to register to be on the books for rental properties, to see if they had anything, and explain my current situation. Whilst they couldn't help me yesterday with a property - the lovely chap I spoke to, took time to listen to my situation, and offer guidance - which I am grateful for. I have had other lettings agents make me feel like a second class citizen at times, but this person didn't. Hopefully, a suitable rental property will come up for me soon.
5/5
GoogleExtremely friendly and hard working estate agents, of which nothing was too much trouble. As soon as we met Jason we knew we wanted to use Ian Tongue. He was honest and friendly and at no point did he try to try any kind of hard sell to use their service (other estate agents did and we didn't like their non personal approach) He was in constant contact throughout the sale and his photos and virtual tour were outstanding. He made our house look amazing, so much so we nearly didn't want to sell! An extremely professional service which resulted in a sale well over asking price. Most of all we liked Jason and his honest, laid back approach. We can't thank him and his team enough.
5/5
GoogleI recently sold another property with Ian Tonge's and as per usual the process was a breeze! Professional as ever and they kept in contact with me at every stage of the process. I couldn't recommend them highly enough!PositiveProfessionalism
5/5
TrustpilotIan Tonge estate…
My experience with Ian Tonge estate agents has been fantastic from start to finish. The staff were very attentive to my requirements, and delivered what was agreed. Throughly professional from start to finish will definitely recommend to anyone who is looking to sell or buy a property within the Stockport area.
1/5
TrustpilotDisrespectful Agent
Had to cancel a viewing as I had to wait a while to get a viewing on a property but by the time it came near I put an offer on another house. Ian Tonge called me up later and shouted at be down the phone in annoyance that I cancelled. Outrageous service would not recommend.
5/5
GoogleWe used to buy property through Ian Tonge agent. The houses in Ian Tonge agents mainly look good and the service was professional and friendly. This time we tried to connect the agent again to enquire some property selling issues. Steven … More
5/5
GoogleI recently sold another property with Ian Tonge's and as per usual the process was a breeze! Professional as ever and they kept in contact with me at every stage of the process. I couldn't recommend them highly enough! More
1/5
FacebookSat waiting for my daughter to get her keys for her new house today - oh hold on, the High Lane office is shut, as the person has gone on her lunch! They were expecting us - we have waited one hour so far ..... no one can contact her, and no one has any keys to the office!!
5/5
GoogleIan Tonges have yet again provided me with an excellent professional service. Thank you Angela and Pip
5/5
GoogleLovely staff on the rental side.
3/5
GoogleNot very good hard to see what is, still for sale
Hi Julie, let us help you, what do you mean it’s hard to see what is still for sale ? Do you mean via the websites? And if so which portal are you using? Thanks jason
1/5
GoogleWell if I was selling a property I certainly wouldn't use them. I made an offer on a property at the guide price and never heard from them again.
5/5
GoogleI have enjoyed very positive dealings with all the staff at Ian Tonges, I found all the members of staff I spoke with were very knowledgeable and helpful to me, the courtesy and professionalism I received was most welcome, I would not hesitate to recommend them to others.PositiveResponsiveness, Professionalism
1/5
Trustpilotlies
This company has made me ill. For 12 months after I paid them £12000 and a deposit. We have had asbestos, tools ruined through holes in the garage roof damp is also in the kitchen. Reported every week and been treated as a second class citizen
5/5
GoogleI called into the Hazel Grove branch to enquire about buying a property and found all the staff extremely helpful. They were a pleasure to deal with & I would definitely recommend Ian Tonge. Thank you for all your help.
1/5
GoogleRude and never called me back.
Hi Naz, I have just read your review, I am surprised to hear our staff were rude as they have all worked for me for years and have glowing references. Please enlighten me on why and what we’re they to ring back on ! Was it a rental or sales property ? Thanks Jason tonge
5/5
GoogleVery very grateful to madeline, without her help and support and emails and phone calls without that effort i will be lost, love you baby madeline, mr saloooo xx
5/5
GoogleGreat real estate agency
5/5
GoogleThey are very professional and polite. Communication is quick, unlike most other agencies. Thanks, Pip and Angela. 5 stars!
5/5
TrustpilotIan Tonge Estate Agents High Lane…
Ian Tonge Estate Agents High Lane office is an outstandingly professional Estate Agents office.
5/5
FacebookPurchased and sold through Ian Tonge Property Services. Excellent service and knowledgable on the whole process. Five star service thank you.
5/5
Google2nd time using this estate agents. Can't fault them. Great communication and service.
1/5
TrustpilotAppallingly-amateur Estate Agents
On Thursday 5th August 2021 Ian Tonge placed a bungalow on Rightmove.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Ian Tonge Property Services Limited's Hazel Grove office has 61 reviews across three platforms: 36 on Google, 4 on Facebook (across the whole business), 21 on Trustpilot (across the whole business).
Ian Tonge Property Services Limited Hazel Grove is rated 3.9 out of 5 across all 61 reviews, and 4.4 out of 5 on Google from 36 reviews.
Ian Tonge Property Services Limited Hazel Grove, 176/178 London Road, Hazel Grove, SK7 4DJ.
