Hamptons Haywards Heath Sales reviews

★★★★★ 5/5

Google

We used Hamptons to find a big place for my family as we relocated from South Africa to the UK. It wasn't easy doing it from overseas, but we can a great experience with the Hamptons crew. Special mention to James and Janie, who actually found our place, and repeatedly did video tours, facetime calls etc. The paperwork was no problem, all done via docusign etc. Now we're moved in, kudos to Aimee who manages the property - we've had a ton of questions and she's been 100% available and able to engage. Overall would def recommend and use again. Thanks folks. :)

Jon · 11 March 2026

★★★★★ 5/5

Google

I can’t recommend this agency but especially James highly enough. From start to finish, the entire process was incredibly smooth, and that’s entirely thanks to how kind, helpful, and supportive he was throughout. He truly went above and beyond to make sure everything was handled perfectly. He was always available on emails and phone happy to answer questions, and nothing ever felt like too much trouble. His genuine kindness and professionalism made what could have been a stressful experience feel easy and reassuring. Thank you so much for all your help James, it really meant a lot. Their adverts are such a difference from other agencies, they provided all the information and James even sent us the video after our viewing. Can’t thank James enough 😊

Karla · 11 February 2026

★★★★★ 5/5

Google

Fantastic company ,great staff but i especially wanted to mention James .What a lovely man he is helpful ,caring and understanding and will try and help you the best he can .Thank you for all you have done for us and we will miss being with Hamptons .If you need help with your house I would highly recommend James to help you with that .

Christina · 11 May 2026

★★★★★ 5/5

Trustpilot

Professional and courteous.

Our service is what you would expect from a long established professional company. A quick response to every issue and good follow up with contractors. Good notice period for routine annual inspections. Our property manager Andzelika Pilewska is always courteous and helpful.

Peter · 7 October 2026

★★★★★ 5/5

Trustpilot

Great Service

Hamptons have been managing my property in Windsor for a number of years with great service. Big shout out to Patryk Lehmann, my property manager, for fast response, getting things done and giving both my tenants and myself a great experience. Thank you.

Mr · 23 September 2026

★★★★★ 5/5

Trustpilot

Our property manager Patryk has been…

Our property manager Patryk has been great, quick to reply, easy to talk to, and sorts any issues raised quickly. All in all he has delivered a constant, professional and proactive approach. He has made the whole process of renting hassle free.

Mo · 23 September 2026

★★★★★ 5/5

Trustpilot

New Landlord

As a new Landlord, Hamptons have been so helpful in guiding us through the process, finding tenants and managing the property for us Andzelika has been particularly helpful, nothing is ever too much trouble. Highly reccomend!

Kirsty · 5 October 2026

★★★★★ 5/5

Trustpilot

Hamptons in Maidenhead have managed…

Hamptons in Maidenhead have managed several properties for me over the past ten years. The service I have received from the entire team and in particular from Harjeet Kaur has been extraordinary; attention to detail and super-efficient, many times going above and beyond expectations. I can highly recommend their all-round management services!

Chris · 17 June 2026

★★★★★ 5/5

Google

I had a great experience using Hamptons to find me a place to rent. Janie was very welcoming and I really enjoyed the viewing. Better still, I’m now settled in my new home and enjoying my new surroundings 😊

Claire · 11 September 2026

★★★★★ 5/5

Google

Our experience with Hamptons (letting) has been exceptional and we have moved five times in ten years. The team is professional and friendly and will go out of their way to advise and serve the customer, which, of your tenants, may not always be the norm. Communication was through phone, what’s app, e-mail and face to face, depending on what needed to done, signed or arranged. Paperwork was easy to complete through digital links and advice was on hand regarding (new) regulations. The team was honest and forthright, thinking with us in our decision making. Overall, very pleasant and professional experience.

Nathalie · 11 October 2025

★★★★★ 1/5

Trustpilot

Expensive and inadequate

Hamptons’ idea of a fully managed letting service appears to be charging the fees and leaving the landlord to chase everything else. Our experience was appalling. Detailed questions about a serious electrical fault were overlooked for 11 days. Communication was poor, records were badly handled, and we repeatedly had to point staff towards evidence they already had. Hamptons’ own senior review acknowledged multiple service failings. Yet when we asked for a partial refund of their fees, they refused. So they accept that the service fell short, apologise for the frustration caused, but apparently see no reason to put things right financially. We paid for professional management and ended up spending our own time chasing the agent. Based on this experience, I would strongly advise other landlords to think carefully before trusting Hamptons with their property.

Nick · 13 October 2026

★★★★★ 1/5

Trustpilot

Never order online

I ordered food thursday for home delivery, 20 minutes later i get a call to say they aren't making pizza . I asked for my money back and was told by the alleged manager that would be done. It is 5 days and when I called today I was told a manager would call me in 1hr and half, 3 hrs later no call I call back and told hold the line let me call the manager and was cut off. Called again and told the manager is too busy to deal with me, Absolutely disgusted with the level and lack of responsibility and customer care shown.

Nicola · 5 October 2026

★★★★★ 5/5

Google

I would like to personally extend my sincere gratitude and appreciation to James for his outstanding service. He is a true asset to Hamptons, demonstrating extensive knowledge of each property at every viewing. His professionalism, courtesy, and unwavering willingness to assist made the entire process seamless and stress-free. Whether you’re a prospective tenant searching for the right home or a landlord seeking expert representation, James is exactly who you want by your side. His dedication, attention to detail, and client-first approach set him apart. Thank you, James! It has been a genuine pleasure working with you. I look forward to continuing our collaboration on behalf of our clients in the future.

Elliott · 8 September 2025

★★★★★ 5/5

Trustpilot

Thank you Hamtptons Balham

I would like to warmly recommend Bernardo and Tiffany at Hamptons Balham. They have been helpful, kind, informative, supportive in a very stressful moment - finding a new home. Thank you, you have made it enjoyable. Maria

Maria · 13 August 2026

★★★★★ 5/5

Google

From the first viewing to signing the lease, working with James U was an absolute pleasure. His professionalism, responsiveness, and genuine care stood out from the start. James was transparent about every detail and went above and beyond to make the rental process smooth. What really impressed me was how approachable and attentive he was with the additional requirements we were looking for, always quick to reply, patient with my questions, and proactive in handling any concerns. It’s rare to find an estate agent who makes you feel supported rather than pressured. I truly felt they had our best interests at heart throughout the process. Highly recommended for anyone looking to rent with confidence and ease!

Titi · 9 August 2025

★★★★★ 5/5

Google

A big Thank You to James and all the staff in the Lettings department at the Haywards Heath Office. The process of letting out my cottage went smoothly from start to finish. James took the time to listen and understand who would be a good fit for the property. He was friendly, polite and very efficient. The communication was excellent, any questions I had were replied to quickly and the team worked well together, all making me feel like they were on top of everything and genuinely cared about getting it right. Having previously used two other Agents in town I can without hesitation say they were by far and away the most professional and I would definitely recommend them. Again, thank you James, Victoria & Janie for your help and making it seem so effortless and easy.

Carole · 9 August 2025

★★★★★ 5/5

Trustpilot

Excellent service

Anca has been professional, responsive and helpful throughout. She is proactive in managing matters and always provides clear communication and updates. Her efforts are much appreciated.

KP · 13 October 2026

★★★★★ 5/5

Trustpilot

Patryk from Hamptons Windsor has been great

Patryk from Hamptons Windsor has been our property manager for the last 12 months and I have been pleasantly surprised on his professionalism, follow-up and quality of work

Benn · 30 September 2026

★★★★★ 5/5

Google

Jamie Cooksley was a pleasure to work with. We’re just about to complete on our first home, and he made the process a very smooth one alongside the rest of the Hamptons team. Will definitely use again if we move.

Katherine · 11 July 2026

★★★★★ 5/5

Trustpilot

Patryk Property Manager

Patryk has been my property manager for three years and he’s always very professional. He communicates well, regularly keeping me updated on issues, from start to finish.

Miss · 23 September 2026

★★★★★ 5/5

Google

We would like to express our appreciation and thanks to all staff of Hamptons at Haywards Heath and especially to Jamie Cooksley who we have dealt with more recently. He has been highly professional, understanding and shown empathy at every stage of our sale.He has kept us informed throughout the process and given us very useful advice. A young man who shows experience beyond his years. Thank you Jamie. Chris and Norma Porter.

Chris · 17 September 2025

★★★★★ 5/5

Trustpilot

Patryk Lehmann has been a fantastic…

Patryk Lehmann has been a fantastic property manager throughout my tenancy. He’s always responsive, helpful, friendly and has made my rental experience smooth and stress free.

Sam · 23 September 2026

★★★★★ 5/5

Google

I have had the honour of Jamie Cooksley marketing a property for my family. He was my first point of contact and from the outset he was professional, compassionate, understanding and extremely personable (our mum had recently died and it was her home that was being sold so it was an emotional time). Jamie took the time to talk things through with me and showed empathy. I had reassuring phone calls and emails from him and he explained things thoroughly. Nothing was too much for him and he made the experience much easier for us as a family. A wonderful human being with a wealth of professionalism and understanding. I can recommend Jamie wholeheartedly. Thank you so much Jamie.

Della · 24 June 2025

★★★★★ 5/5

Google

We had a brilliant experience in renting a property through Hamptons. Amber was especially helpful with any queries we had and very polite and responsive. Highly recommend.

Rhys · 11 September 2026