Every review we hold for the Haywards Heath office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotTop notch throughout
I recently went through a buying process with Fox and Sons at Brighton Western Road. Unfortunately, for other reasons, the purchase was slow and difficult and didn't work out in the end, but throughout a stressful 8 months, all the staff at Fox and Sons were consistently great, Sam in particular.
Ellis · 21 June 2022
★★★★★ 1/5
TrustpilotEven 1 star is too much
Even 1 star is too much ! Over valued house by 45 thousand, then they informed us it was up too high! Had to chase them for feedback from viewings , staff extremely unhelpful ONCE they had the property on Their portfolio, have removed house from the market will wait until we are out of contract and use someone else, also their fees are astronomical.
Miss · 10 August 2018
★★★★★ 1/5
TrustpilotDO NOT USE FOR RENTING
DO NOT USE FOR RENTING. It took over a month and numerous emails for them to process the repayment of our security deposit. We had to do all the chasing - all they could supply was excuses. You have been warned.
Marc · 16 May 2023
★★★★★ 1/5
GoogleNot a good experience. Untrustworthy is the only way I can sum up my experience thus far.
Delta · 29 December 2017
★★★★★ 1/5
GoogleNot a good experience. Untrustworthy is the only way I can sum up my experience thus far.
Diantha · 26 October 2017
★★★★★ 4/5
TrustpilotFox and sons- burgess hill branch
Fox and sons- burgess hill branch Myself and my partner bought through fox and sons, the experience was stressful due to the seller of the house we were purchasing, but I can happily say that f+s were very supportive and helpful through this experience. Jamie from fox and sons was especially great at staying in contact with me and was amazing support and guidance.
Hayley · 22 April 2018
★★★★★ 5/5
TrustpilotAll the staff were efficient
All the staff were efficient, knowledgable, kept to deadlines, communicative, polite and extremely helpful. The property's sale under difficult circumstances would not have been achieved without their diligent work and excellent support. Well done to you all and thank you. Good luck for the future.
Jan · 13 October 2022
★★★★★ 1/5
GoogleThoroughly rude estate agents. Arranged to visit a property and they went to the wrong address. They wouldn't let me view two properties unless I saw their mortgage advisor. I received phone calls and texts from them at least once everyday about properties I wasn't interested in. When I asked them to stop they abruptly hung up on me.
Stephen · 26 October 2019
★★★★★ 5/5
GoogleFantastic customer service from both Adams at Fox and Sons who helped in the process of moving into our new home.
Adam Locker in particular is always at the end of the phone and replies to emails promptly making us feel like valued clients.
Would highly recommend these agents to anyone looking for their new dream home.
Emma · 26 October 2019
★★★★★ 1/5
TrustpilotMost Most pathetic dishonest rude liar, unprofessional agencies dishonest rude…
Most pathetic dishonest rude liar, unprofessional agencies we had. If there is an option to give negative rating i would love to do so. Rating 1 is too high for them
Barun · 21 August 2023
★★★★★ 5/5
GoogleThe staff at Fox and Sons were friendly, approachable and professional.
They dealt with all queries in the sale of my property effectively and in a timely manner.
Robert · 25 October 2023
★★★★★ 5/5
GoogleI bought a house recently through Fox & Sons, and they were by far the best agents I've ever dealt with. They made the whole process really easy, setting up my mortgage for me and chasing my solicitors on a regular basis, and kept me updated every step of the way - I can't recommend them enough!
Dissanayaka · 26 October 2017
★★★★★ 1/5
TrustpilotTry to sell a property already under…
Try to sell a property already under offer,very unprofessional.Please avoid at all cost
Mr · 23 July 2024
★★★★★ 1/5
GooglePoor communication on multiple occasions trying to arrange viewings, unsure why it should be difficult to arrange this when you are selling houses this should be normal. Additionally they make incessant irrelevant phone calls (I once had 3 calls in one day) when repeatedly asked for no other ‘hows your search going’ calls.
Francesca · 26 October 2019
★★★★★ 5/5
TrustpilotI bought a property via Fox and Sons…
I bought a property via Fox and Sons and was extremely satisfied with the service provided. Gemma Atkins and staff were always available and willing to assist with any questions and concerns I had. I would highly recommend this company.
Yvette · 5 July 2022
★★★★★ 5/5
TrustpilotHade a valuation on my Bungalow…
Hade a valuation on my Bungalow yesterdayby Ben Dann, very professional in his approach and a cracking young man to deal with! Thanks you Fox And-sons…
Rickie · 6 October 2023
★★★★★ 5/5
TrustpilotViewed a bungalow with the agent from…
Viewed a bungalow with the agent from Fox&Sons From the Hastings branchHarry showed us around,what a lovely guy he isVery friendly and polite and took the time to communicate with us Whilst we viewed the property Felt at ease with himWell done HarryMr & Mrs Page
Marjorie · 5 March 2021
★★★★★ 5/5
GoogleVery impressed with the Haywards Heath team - professional, proactive and effective service helped us with what is by far the smoothest house move we have had. The guys kept us informed throughout, and the post-viewing feedback was spot on. Thank you!PositiveProfessionalism
Alan · 25 October 2021
★★★★★ 5/5
GoogleLouis from Haywards Heath branch. Such a polite, soft spoken young man..
Really liked him, would of bought house from him unfortunately didn't have a garden. Hopefully he'll find us something soon.. 😊 …
Lindsey · 25 October 2022
★★★★★ 5/5
TrustpilotProfessional friendly excellent service…
Professional friendly excellent service from all the staff in Hastings. Can't fault my experience , patient,knowledgeable , best estate agent experience i!
Rachel · 28 September 2023
★★★★★ 5/5
TrustpilotGreat Service
The lettings team, Tom and Kate have been efficient,knowledgeable and friendly throughout the process of leading my property. As a first time Landlord, I can recommend their services unreservedly
Chris · 27 February 2023
★★★★★ 1/5
TrustpilotFox and Sons Hastings Awful.
Fox and Sons Hastings are the worst estate agent I have ever dealt with. Never call you back, fail to deal with complaints and fail to deliver on promises. I would avoid them at all costs and go elsewhere. Customer service is not a thing they understand.
Mr · 5 December 2019
★★★★★ 5/5
GoogleService was amazing, they were quick to contact us and took us through the whole process step by step. Me and my husband didn't really know where to start but we were walked through everything and all our questions were answeredPositiveResponsiveness, Quality, Professionalism, Value
Sinead · 25 October 2020
★★★★★ 5/5
GoogleWe left another Estate Agent as we were so unhappy with their service and employed Fox & Sons, they were more expensive but gave us feedback at every step of the way and supported us from the first viewing right through to completion.
Worth the extra!
Gillian · 26 October 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.