Trusted Agent profile · Haywards Heath

Fox and Sons Lettings Haywards Heath reviews

3.6

★★★★★ Good

601 reviews across 2 platforms

115 South Road, Haywards Heath, RH16 4LR

Fox and Sons Lettings's office in Haywards Heath, at 115 South Road, is rated 3.6 out of 5 across 601 reviews on two platforms, including 179 Google reviews rated 4.6.

Google logo

4.6 / 5

179

Reviews on Google

This office

Trustpilot logo

422

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Haywards Heath office, from every platform, shown as written. First names only.

5/5

Google

They have a very friendly, thorough and helpful team. They're customer orientated and very conscientious. Although I didn't go through with the rental contract in the end for personal reasons, I felt like our needs and expectations were well understood, as well as well communicated to the prospective landlord. When I do look to rent somewhere, I know Fox and Sons will be the first people I contact.

Sam · 15 June 2018

5/5

Trustpilot

Good Lettings Team

Fox and Sons Saltash manage my property, Tom and Bethany seem to have a seamless process,and also seem to put my worries at ease. They even found me a tenant in the first week of my property being online. They are a welcoming friendly office, so much so that we normally end up chatting about our personal lives. Thank you for all your hard work.

Bbplym · 30 October 2019

2/5

Trustpilot

Staff at their Gosport office very …

Staff at their Gosport office very friendly and helpful but when it comes to sorting problems a absolute disgrace. We rented from them and gave a list of items that needed doing in the flat and none of these were ever but right. We have now been waiting four weeks for the refund of our deposit even though the landlord has authorised the full payment.Wouldnever use them again.

Fred · 26 June 2017

1/5

Trustpilot

Stop calling me, I have told you every time to remove me from your database.

Update. I have now had 5 phone calls to ask if I want to list my property as a short term let. 5 times I have asked to be removed from their database.If Fox are reading this please sort the clueless team you have engaged to cold call.

Karen · 17 November 2022

4/5

Trustpilot

Professional service from Jack

Professional service from Jack, he understood and empathised with our situation, would recommend using the crawley office

JO · 30 October 2024

5/5

Trustpilot

Top notch throughout

I recently went through a buying process with Fox and Sons at Brighton Western Road. Unfortunately, for other reasons, the purchase was slow and difficult and didn't work out in the end, but throughout a stressful 8 months, all the staff at Fox and Sons were consistently great, Sam in particular.

Ellis · 21 June 2022

1/5

Trustpilot

Even 1 star is too much

Even 1 star is too much ! Over valued house by 45 thousand, then they informed us it was up too high! Had to chase them for feedback from viewings , staff extremely unhelpful ONCE they had the property on Their portfolio, have removed house from the market will wait until we are out of contract and use someone else, also their fees are astronomical.

Miss · 10 August 2018

1/5

Google

Not a good experience. Untrustworthy is the only way I can sum up my experience thus far.

Diantha · 15 June 2018

5/5

Trustpilot

5 star to Fox and Sons Bognor Regis

5 star to Fox and Sons Bognor Regis. Amazing profissionais. Danny Odwyer helped us with everything since day one and never left us alone for anything even when it wasn't his domain he still found a way to help. We are very grateful.

Carla · 25 March 2023

1/5

Trustpilot

DO NOT USE FOR RENTING

DO NOT USE FOR RENTING. It took over a month and numerous emails for them to process the repayment of our security deposit. We had to do all the chasing - all they could supply was excuses. You have been warned.

Marc · 16 May 2023

1/5

Google

Not a good experience. Untrustworthy is the only way I can sum up my experience thus far.

Delta · 12 December 2017

4/5

Trustpilot

Fox and sons- burgess hill branch

Fox and sons- burgess hill branch Myself and my partner bought through fox and sons, the experience was stressful due to the seller of the house we were purchasing, but I can happily say that f+s were very supportive and helpful through this experience. Jamie from fox and sons was especially great at staying in contact with me and was amazing support and guidance.

Hayley · 22 April 2018

5/5

Trustpilot

Hove Branch Excellent Supportive Service

Excellent help and assistance from the staff at the Hove office in connection with recent property transactions during the difficult Covid period keeping the sales and purchase on track with good nature, hard work and persistance supported by efficient and friendly mortgage broker services. Special thanks must go to Keira, Jamie and Heb -a dedicated team !

Steve · 5 January 2021

1/5

Google

Thoroughly rude estate agents. Arranged to visit a property and they went to the wrong address. They wouldn't let me view two properties unless I saw their mortgage advisor. I received phone calls and texts from them at least once everyday about properties I wasn't interested in. When I asked them to stop they abruptly hung up on me.

Stephen · 14 June 2020

1/5

Trustpilot

Plymouth Branch

Plymouth Branch - I would give 0 stars if i could, they have no respect of privacy, they just give your key out to people who let themselves into your place without any warning.

T · 10 October 2023

1/5

Trustpilot

2 viewings in 5 months!

2 viewings in 5 months!! No follow-up or any communication is absolutely awful estate agents in Southampton. We feel like we've wasted our time. It's only caused us stress which isn't what we thought it would be!

Mrs · 12 July 2023

5/5

Trustpilot

All the staff were efficient

All the staff were efficient, knowledgable, kept to deadlines, communicative, polite and extremely helpful. The property's sale under difficult circumstances would not have been achieved without their diligent work and excellent support. Well done to you all and thank you. Good luck for the future.

Jan · 13 October 2022

4/5

Trustpilot

All the team at Fox and Sons…

All the team at Fox and Sons Eastbourne, I found to be excellent. Their support, speed of action, professionalism and care, made my experience, a very positive one and I'd highly recommend.

Customer · 28 October 2023

5/5

Trustpilot

Fantastic service from start to finish

I recently bought my first home through Fox & Sons in Burgess Hill and they were fantastic from start to finish - they helped me at every step of the process, everything from getting my mortgage arranged to setting up my solicitors, and they were always available in the branch whenever I had any questions at all. I'd recommend them to anyone!

Robert · 9 November 2017

5/5

Google

Fantastic customer service from both Adams at Fox and Sons who helped in the process of moving into our new home. Adam Locker in particular is always at the end of the phone and replies to emails promptly making us feel like valued clients. Would highly recommend these agents to anyone looking for their new dream home.

Emma · 15 June 2019

1/5

Trustpilot

Most Most pathetic dishonest rude liar, unprofessional agencies dishonest rude…

Most pathetic dishonest rude liar, unprofessional agencies we had. If there is an option to give negative rating i would love to do so. Rating 1 is too high for them

Barun · 21 August 2023

1/5

Trustpilot

poole Dorset,, avoid

Made enquires 2x now to view a flat in Upton Poole , no contact by fox and sons , the best we got was a message from the branch manager asking to price our property up ? We replied to the email but no further response Avoid they clearly don’t want to sell properties

Mr · 28 February 2020

1/5

Google

Poor communication on multiple occasions trying to arrange viewings, unsure why it should be difficult to arrange this when you are selling houses this should be normal. Additionally they make incessant irrelevant phone calls (I once had 3 calls in one day) when repeatedly asked for no other ‘hows your search going’ calls.

Francesca · 14 June 2020

5/5

Google

I bought a house recently through Fox & Sons, and they were by far the best agents I've ever dealt with. They made the whole process really easy, setting up my mortgage for me and chasing my solicitors on a regular basis, and kept me updated every step of the way - I can't recommend them enough!

Dissanayaka · 15 June 2018

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Fox and Sons Lettings's Google reviewsLeave Fox and Sons Lettings a review

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