Fox and Sons Lettings Haywards Heath reviews

★★★★★ 5/5

Google

I used the Haywards Heath branch to sell my flat in Ardingly. I dealt with Ben, Byron and Zoe at different times. The team were all fantastic and despite a number of difficulties with solicitors, they provided key help and support in moving things on. In particular towards the end, Zoe was fantastic in keeping on top of solicitors and pushing at every step of the way. I was kept up to date at every step of the way. I can't recommend Fox and Sons strongly enough. They were brilliant.

Dan · 16 February 2026

★★★★★ 5/5

Google

Byron understood our requirements from the beginning, and although we weren’t in a position to proceed with the first 2 properties he showed us, he kindly kept us up to date with their progress. He then showed us properties which suited us, but weren’t quite right for me, unfortunately I’m very picky! Byron did everything he could to help us in our search, so thank you Byron for your help, it was very much appreciated

Lesley · 16 March 2026

★★★★★ 1/5

Trustpilot

I have kept an excellent record as a…

I have kept an excellent record as a tenant in my previous homes. My experience with Lauren and Binal at the Fox & Sons London Road Southampton was a very terrible one as both representatives kept lieing at every point. At some point I stopped taking verbal communication from them except through emails just to have a proof. They were unprofessional and dodgy in picking calls,so I started to call the sales unit to help put my call through to the lettings unit. Please avoid letting agents of the sort. To before warned is to before harmed.very unprofessional staff, very poor communication.

Paul · 14 August 2026

★★★★★ 5/5

Google

Olivia Rennie the Lettings Negotiator at Fox & Sons, Haywards Heath, who handled my letting bid is one of a kind. She is so magical and fantastic with her approach and methodology. I am so very happy with the service she rendered. I’ve had really bad experiences with other letting agents from other companies, but Olivia has undoubtedly etched Fox & Sons Haywards Heath with gold in my heart. If I’m allowed, I’ll go on and with the adulations…. If you’d ever need quality service and tenant satisfaction with lettings/rent, Olivia Rennie of Fox & Sons, Haywards Heath is the way to go!!!

Chidozie · 11 July 2025

★★★★★ 5/5

Google

Smooth, Professional, and Friendly Service I recently completed a purchase of a property and I must say it was an incredibly smooth and stress-free experience, all thanks to the fantastic team, especially Gareth and Zoe. From start to finish, both Gareth and Zoe were professional, approachable, and consistently helpful. Their clear communication, prompt responses, and attention to detail made the entire process so much easier. They were always one step ahead, ensuring everything ran smoothly and on time. It’s been a real pleasure liaising with them, and I genuinely appreciate the effort they put in to make the journey so seamless. I highly recommend their services to anyone buying or selling in the area. Thank you again, Gareth and Zoe, you’ve been brilliant!

Fobi · 11 June 2025

★★★★★ 5/5

Trustpilot

Taunton Branch, excellent service

I recently visited Fox & Sons in Taunton to purchase a Victorian terraced house in the town. From start to finish Millie and Peter and his team were very professional and super friendly. The sale went through in only a few months, even though I had to renegotiate a new offer after having a survey done.

David · 12 September 2026

★★★★★ 5/5

Trustpilot

I highly recommend Fox & Sons…

I highly recommend Fox & Sons Eastbourne. We dealt with David, and I can honestly say he was very efficient and handled all of my enquiries with ease throughout the entire process of renting a house.David communicated with us every step of the way, which we are very grateful for. His professionalism and support made the whole experience smooth and stress-free.

Melissa · 10 August 2026

★★★★★ 1/5

Trustpilot

Absolutely appalling and disgraceful…

Absolutely appalling and disgraceful service from Fox & Sons Lettings. Morgan Wilde (Crawley branch) and Olivia Rennie (Haywards Heath branch) completely failed in their duties while I was paying full management fee. They left my property vacant for over five months on purpose, ignoring at least two eligible tenants who submitted enquiries - both never received any response. On top of that, they kept presenting me with tenants who were completely unsuitable for the flat, people without jobs. This shows a shocking disregard for my property and finances. I had to constantly chase them to carry out even basic management duties, and their excuses were pathetic. Their negligence, unprofessionalism, and complete lack of accountability cost me thousands in lost rent. I had to constantly chase them to do even the most basic management tasks, and their excuses were pathetic. When I went to another agent, my flat was rented in less than 48 hours - proof of their incompetence and negligence. I strongly advise anyone not to deal with Fox & Sons letting department, especially Morgan Wilde at Crawley and Olivia Rennie at Haywards Heath. They’re disgusting, dishonest, and their behaviour utterly unacceptable. I am taking this further and I will not rest until I get a proper explanation and resolution. Shame on you Morgan Wilde and know that your dishonesty and dirty play will cost you in life.

Gomez · 20 March 2026

★★★★★ 5/5

Google

We’ve recently had the pleasure of buying and selling through Haywards Heath Fox and Sons and can highly recommend them and wouldn't hesitate to use again in the future. Throughout each of the different stages we dealt with Byron, Ben, Gareth and Zoe and found them all to be very professional, knowledgeable, friendly and all work great together as a team, making the whole experience as seamless and stress free as possible, Many thanks. Grant&Claire

Claire · 11 July 2025

★★★★★ 5/5

Google

I recently bought a house In Haywards Heath through Fox and Sons. Such a nice friendly team. Byron was lovely and showed me around a few possible home but knew which one I’d prefer! I saw Ben in office who was so helpful with all my ID checks. Gareth is the most helpful financial advisor and went through everything step by step and and relieved my anxiety about buying house on my own !! Zoe was lovely and kept me up to date with progress of sale !! Would highly recommend this estate agent for communication, putting Clients at ease, efficiency and I just think that they are a lovely helpful team and I would highly recommend them !! Thank you!!

Jenni · 10 April 2025

★★★★★ 5/5

Google

Bryon Watt from the Hayward Heath office showed me around several homes. He was very well informed about each property and a warm and pleasant person. Also very communicative about new houses and opportunities on the market for me. Thanks Byron!

Erin · 26 March 2026

★★★★★ 5/5

Trustpilot

David Johnston at Fox & Sons Eastbourne…

David Johnston at Fox & Sons Eastbourne has been absolutely outstanding. He’s extremely friendly, professional, and always punctual for every viewing. He takes the time to clearly explain everything and gives accurate, honest details about each property, often providing even better insight than what you see online. His communication is excellent, he’s patient with questions, and genuinely cares about helping you find the right home. Truly a great agent and a pleasure to deal with highly recommended!

Albert · 10 January 2026

★★★★★ 5/5

Google

The best agency ever, my agent, Olivia Rennie is absolutely amazing, she's helping me with absolutely everything, very helpful and professional, very informative as well. I know everything about my situation in minutes. I strongly recommend it

Barbu · 16 March 2026

★★★★★ 5/5

Google

Really impressed with the professional way we were dealt with. From putting our flat on the market, to finding the right buyer ( thank you Byron and Jack ) and then to exchange of contracts. All staff at Fox and Sons Haywards Heath did an amazing job, they were always on hand to help, kept us updated on progress, and helped with any issues that we had to deal with. They also have an excellent mortgage advisor ( Gareth ) on hand to find the best deals available. Zoe went above and beyond to assist us getting through the final steps in order to exchange. I would recommend using Fox & Sons to anyone looking for a trustworthy Hard working estate agent.

Debbie · 3 December 2024

★★★★★ 5/5

Google

A big thank you to Olivia from the letting department in Haywards Heath! She has been very helpful and kind, we were looking for a property to let and Olivia made the process easier. She was very professional and communicative throughout the whole process and even after we moved into the property. Keep up the good work Olivia!

Muchaneta · 10 August 2025

★★★★★ 5/5

Google

We went to Gareth Pontin at Fox and sons for mortgage advice. We ultimately did not purchase the property we viewed via Fox and sons. But we were so impressed with Gareth that we went to him to secure our mortgage. He explained all the different products available in an easy to understand way, and responded quickly to communication. He met with us in person on multiple occasions until we were entirely happy with our mortgage. We will definitely be returning to him when we remortgage, and recommending to family and friends.

Ellie · 26 March 2026

★★★★★ 5/5

Trustpilot

Very positive experience

I had a very positive experience with the staff at the Fox & Sons Bitterne branch, particularly Tom and Owen, who provided excellent customer service throughout my experience. The meeting with the mortgage adviser, arranged by Owen, was especially helpful.

Mina · 10 September 2026

★★★★★ 5/5

Google

We would highly recommend Fox and Sons- Ben sold our house in 10 days and we were thrilled. Byron, Keiran and Zoe were all fantastic - we could not be happier with this service! Thanks to them all.

Lin · 16 January 2026

★★★★★ 5/5

Google

I recently sold a house through Fox & Sons and had such a positive experience. Byrone and Zoe were fantastic from start to finish, friendly, professional, and always on hand to help. They made the whole process as smooth and stress-free as …

Justine · 16 November 2025

★★★★★ 5/5

Google

Bryon showed us round a couple of properties and provided the best experience we have had from an agent to-date. Whilst we might not be moving forward with the properties he showed us, I wanted to leave a review because his service was brilliant. Simple things like being understanding we needed to try and stack visits because we have a young family, calling us before the viewing to confirm and really knowing about the properties. Best, Chris

Christopher · 16 March 2026

★★★★★ 5/5

Google

We had a really positive experience with Fox & Sons. This was mainly due to the Sales Negotiator, Byron Watt. He was so proactive and actively knocked on our door when he noticed we were on the market, which then led to us switching to Fox & Sons. The fact he had gone above and beyond gave us the confidence to switch. He then called us with details of a house and highlighted us as perfect suitors, which turned out to be true as we viewed, fell in love, made the offer with Byron (who really helped with advice on how/what to offer) and then finally completed. If it wasn't for Byron and his proactiveness, this move for us would never have happened. The whole team throughout the process were very helpful and would highly recommend.

Adam · 16 February 2026

★★★★★ 5/5

Google

I have recently sold my property with Fox & Sons. I dealt with Byron and Zoe whilst going through the process, both were extremely helpful and attentive, especially with the issues that they encountered. I would definitely recommend them to anyone.

Ashley · 16 November 2025

★★★★★ 5/5

Google

We recently bought a new house through Fox and Sons and couldn’t have had a more positive experience. Gareth, Byron, and Zoe were all extremely responsive and helpful, answering all our questions, assisting in chasing other parties to keep the process moving, and were also a delight to deal with! Would recommend 100%

Alyce · 11 July 2025

★★★★★ 5/5

Google

Made to be a Stress free process! We are delighted with the care we received throughout buying our first home. Byron was great from the start, and extremely helpful each time we went to view …

Millie · 16 December 2025