Every review we hold for the Haywards Heath office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotMarcus Farrow has been a pleasure to…
Marcus Farrow has been a pleasure to deal with from start to finish. Professional service throughout and made a stressful experience pass by with ease in the end. I would highly recommend either letting out your property or finding one through him.
Matt · 23 August 2022
Agent replied · 22 December 2024
Good morning Matt,Thank-you for your kind words about the Portsmouth Lettings office of Cubitt & West and in particular Marcus- I will be sure to pass them along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotExcellent
Thank you Zoey and Julie for everything you have done. Absolutely amazing, always so helpful and great communication. Couldn't be happier with all their hard work.
Alison · 22 December 2023
Agent replied · 22 December 2024
Hi Alison,Thank you for leaving a review! It's great to hear how positive your experience with our agents, Julie and Zoey, has been and how helpful they were throughout.Best wishes,Cubitt & West.
★★★★★ 5/5
GoogleVery big thank you to Veronica Davies. Veronica was always available (both email and phone) to help us whenever we needed her throughout the process of purchasing a property.
Paul · 11 October 2023
Agent replied · 24 October 2024
Hi Paul,
Thank you for leaving a review! It's great to hear how positive your experience with our agent, Veronica, has been and how she's helped you throughout the purchase of your property.
Best wishes,
Cubitt & West.
★★★★★ 5/5
TrustpilotVery happy with the service!
Thomas Goodchild is very quick at responding to requests and issues. Always contactable and helpful.
Jamal · 16 September 2025
★★★★★ 5/5
GoogleRebecca Harrison-James is really one of the most helpful people I've worked with. She was incredibly supportive throughout our journey to finding our first home and she's an absolute credit to the branch. Friendly, personable and genuinely cares. Couldn't recommend her more.
Molly · 11 October 2024
★★★★★ 5/5
TrustpilotProfessional service
Thank you all for keeping us fully informed during the sales process. A great result, thanks to Kevin, John and Caroline.
G · 28 March 2024
Agent replied · 22 December 2024
Hello,Thank you for your positive review! We're glad to hear that Kevin, John, and Caroline kept you fully informed and achieved a great result for you. We appreciate your kind words.Best wishes, Cubitt & West
★★★★★ 5/5
TrustpilotSarah is highly professional
Sarah is highly professional, knowledgeable, someone you can trust to help you when any issues arise, always has a cheerful disposition and the main reason we didn't try any other estate agents.
Ian · 11 July 2023
Agent replied · 22 December 2024
Hi Ian,Thank you for leaving a review! It's great to hear how positive your experience with Sarah has been and how much you've been able to trust her to help you throughout your process.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotThe team at Fiveways were all amazing!
The team at Fiveways were all brilliant! From Jasmine who showed my house and took me around others and was always like sunshine, and Ebba and Jess and the team in the five ways office who were always positive and lovely and very helpful, to Garry who kept me calm and so well informed about was was happening the chain! Thank you all so much for making such an intensely stressful time manageable!
Sue · 2 September 2022
★★★★★ 5/5
TrustpilotI would Highly recommended cubbitt and…
I would Highly recommended cubbitt and West, friendly staff and I can’t thank them for all their hard work after failing trying to sell my property with a previous estate agent being on the market for 16weeks and as soon as we signed up with Cubitt and West 2weeks later they found a buyer for that i will be forever grateful ❤️ so thank you very much in my eyes you are the best estate agent . *****
MJ · 25 August 2023
Agent replied · 22 December 2024
Hi MJ,Thank you for leaving a review! It's great to hear that you'd recommend our agents and how quickly they were able to find a buyer for your property after trying with another agent previously.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotJulie Bramble has been fantastic during…
Julie Bramble has been fantastic during the whole sale process and has kept in regular contact throughout, thank you
Gary · 20 April 2024
Agent replied · 22 December 2024
Hello Gary,Thank you for leaving us your feedback, we're delighted to hear that Julie has provided you with an excellent service.All the best, Cubitt & West
★★★★★ 5/5
TrustpilotDaniel Nouari.
Daniel Nouari was quick to get back in contact with us and the process went through very quickly with his support. We have not rented a property in a long time and where insure on some things but he was happy to answer my many questions. Very positive and easy to talk with.
Sean · 8 March 2024
★★★★★ 5/5
TrustpilotPerfection
Everything was explained in detail with excellent service from the sales team, in particular Julie Bramble, Snr Sales Progressor from the North End branch. Everyone was always polite and courteous and extremely friendly and welcoming. Perfect service throughout.
Dawn · 27 November 2022
Agent replied · 22 December 2024
Good afternoon,Thank-you for your kind words about the Portsmouth North End office of Cubitt & West, and in particular our Senior Sales Progressor, Julie! I will be sure to pass them on.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotExcellent Service
My wife and I recently used the services of Cubitt & West to get a house . Becky Darby and the team were incredibly helpful and went the extra mile to make sure we got the best deal. They were knowledgeable, patient and very understanding of our needs. We would highly recommend Cubitt & West to anyone looking for an estate agency that really cares about their clients.
Serumun · 3 February 2023
★★★★★ 1/5
TrustpilotUtter Hell and starving kids.
Moved in and had a few snags on the electrics not working. Nothing has been done since February.Not even had a working over for the last 6 weeks.Cigarette butts found in dishwasher after an apparent professional clean which I'm yet to see the invoices for.Not one call has been made to update me, no letter, nothing.Very poor attitude once you've moved in from a tenants point. I have kids, I'm a single dad and these monsters left us without the ability to cool for 6 weeks. They didn't care.If you want dirty cupboards, disgusting dishwashers and zero service and the them to try and up the rent every year as standard (say no to that and they go away) then Cubit and West are your people.Landlords avoid them. Disgusting service, dirty properties and stealing your deposit is standard.
Brett · 8 June 2023
Agent replied · 22 December 2024
Dear Brett Thank you for taking the time to leave us your review and we are very sorry to learn that you have been unhappy with the service that you have received. Your concerns are currently being investigated by our Customer Support department in accordance with our complaints procedure. Please be assured that customer service is of the utmost importance to us and we very much hope to be able to resolve your concerns to your satisfaction. Kind regardsArun Estates
★★★★★ 5/5
TrustpilotThank you, Julie
I am extremely grateful to Julie at Southsea for the hard work she put in to get our Sale and Purchase concluded. There were a number of difficult moments, but throughout everything Julie remained calm and communicated with me at all times.
Sharon · 9 June 2022
Agent replied · 22 December 2024
Good afternoon Sharon,Thank-you for your kind words about Julie Bramble, our Senior Sales Progressor. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations DirectorCubitt & West
★★★★★ 5/5
TrustpilotImpressed so far.
Steve at the Horley branch welcomed me and proceeded to ask many questions as to what type of property i am searching for, my wants , my needs ,likes and dislikes in order to establish availability of suitable properties. With a selection made and viewing times agreed there was no fuss at all. I would add the level of communication around the viewings both prior and post was excellent and my feeling so far is the branch is managed in a very professional manner.
Steve · 5 June 2023
Agent replied · 22 December 2024
Hi Steve,Thank you for leaving a review! It's fantastic to hear how positive your experience with our team has been and particularly how welcoming Steve was to you.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotI have been very impressed with the…
I have been very impressed with the service provided by all the team, especially Abbey, who maintained contact by phone and emails throughout. As a landlord, the importance of good communication with agents is paramount, to which I received by the bucket load! Would highly recommend.
Mark · 24 October 2021
Agent replied · 22 December 2024
Good morning,Thank-you for you kind words about the Portsmouth Lettings office of Cubitt & West and in particular Abbie. I will be sure to pass on your comments.Kind regards,Neil PiperOperations Director
★★★★★ 5/5
TrustpilotMoving home
I've just moved into my new home and the whole experience was made so much easier because of a lovely team who were positive helpful and cheerful. Thank you Robin, Maddison, Nicola and Julie!Definitely would recommend them
V · 11 December 2022
Agent replied · 22 December 2024
Good afternoon,Thank-you for your kind words about Robin, Maddie & Nicola at Cubitt & West, Waterlooville office and also Julie, our Senior Sales Progressor! I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotSamara has been so helpful throughout…
Samara has been so helpful throughout the process of selling. A very professional approach but very friendly, which I really appreciated and felt able to approach Samara on any query.Thank you Samara for the help and support.
Soulla · 4 December 2022
Agent replied · 22 December 2024
Good afternoon,Thank-you for your kind words abour Samara from the Southsea office of Cubitt & West. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotWell what can I say apart from what an…
Well what can I say apart from what an amazing team at cubitt and west waterlooville, Maddison Nicola and robin all so polite helpful and always doing everything to make sure that the sale of our house sold, glad to say they achieved this in a week & half now that’s just amazing, can’t thank the team enough and now looking forward for them to find my new home, Highly recommend this estate agent to anyone that wants to sell there home
Steven · 18 May 2023
Agent replied · 22 December 2024
Good afternoon,Thank-you for your kind words about the Waterlooville office of Cubitt & West. I will be sure to pass your comments along to the team.Kind regards,Cubitt & West
★★★★★ 5/5
TrustpilotDan has been absolutely amazing with…
Dan has been absolutely amazing with helping me find a rental property. He is easily contactable and very accommodating around my work schedule when booking viewings - I couldn’t recommend more!
Ellie · 13 June 2023
Agent replied · 22 December 2024
Good afternoon,Thank-you for your kind words about the Petersfield office of Cubitt & West and in particular Samara. I will be sure to pass your comments along to the team.Kind regards,Cubitt & West
★★★★★ 5/5
TrustpilotIn a difficult market the team give me…
In a difficult market the team give me good knowledgeable advice and worked their socks off to make my move happen. So well done Mo, Michael, Julie and team.
Sarah · 3 August 2023
Agent replied · 22 December 2024
Hi Sarah,Thank you for leaving a review! We're delighted to hear how our team were able to give you knowledgeable advice and make you move happen even in a difficult market.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotCubitt and West making selling easier.
Cubitt and West have been informative and supportive through out the whole process of selling our house.Julie has been the most supportive ensuring we have known what to expect and where we are in the selling/buying process.Thank you.
Martin · 14 October 2022
Agent replied · 22 December 2024
Good Morning Martin,Thank-you for the kind words about our Senior Sales Progressor, Julie. I will be sure to pass them on.Also just a quick note to say that currently, every Valuation that we attend, we are donating £100 to Barnardo's so if you know of anyone that needs a valuation or would like to help us raise money for a worthwhile cause- please spread the word!Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotCannot fault the entire team of John
Cannot fault the entire team of John, Sarah, Lisa, Donna and Garry. We put our lovely Woodingdean property with them and then the very first (and only) viewer made a full asking price offer and the deal was concluded speedily. Really good service, good communication and also very nice people to deal with. Happy customer
Simon · 21 October 2024
Agent replied · 22 December 2024
Hello Simon,Thank you so much for your lovely review! We're glad to hear that John, Sarah, Lisa, Donna, and Garry provided you with such excellent service and communication. It's fantastic that your Woodingdean property sold so quickly and smoothly.Best wishes, Cubitt & West
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