Brock Taylor Haywards Heath reviews

★★★★★ 5/5

Google

This is a personal praiseworthy reference for Emily who, despite moving from Brock Taylor's at Horsham to Brock Taylor's at Haywards Heath, kept a close eye on our property which was at Horsham in order to preserve a seamless relationship with us which was highly valued at a difficult time. Emily is a gem and, for us, made the experience one to remember. Thank you.

Sarah · 1 October 2021

★★★★★ 5/5

Google

Fabulous estate agents. Great on the phone, very efficient & lovely people. Very friendly & professional. Would definitely recommend & would use again.

Kim · 17 April 2026

★★★★★ 5/5

Google

Willowgreen staff were supportive and professional throughout the process. We would recommend them to anyone thinking if selling a property .

Caroline · 17 April 2026

★★★★★ 5/5

Google

I recently sold my house through Brock Taylor at their Haywards Heath office. All i can say is that they were exceptional and always went the extra mile. From start to finish, with the initial market appraisal to me handing over keys on completion. They were always professional, polite and showed empathy given my circumstance. I would definitely recommend anybody to sell their house through them. Thanks again to Peter, Lucy and Luisa.

Matthew · 24 September 2024

★★★★★ 5/5

Google

I can't recommend the women from the Malton branch enough! They kept me informed every step of the way and always called or emailed back promptly. Even when they were really busy, they always made time for me when I popped into the branch. Professional and polite yet completely approachable, I wouldn't hesitate to recommend Willowgreen to sell your property. A special thank you to Chloe who really went above and beyond to help and advise me during a very stressful time!

Sarah · 17 May 2023

★★★★★ 5/5

Google

We have used Willowgreen on two occasions in the past 4 and half years, each time they have been professional, friendly and efficient! Back in 2018, for the purchase of our property liaising with Francesca who was quick to respond to any questions/concerns and was able to guide us through the house move process. To more recently in 2022, liaising with Rebecca, who guided us through the whole process, keeping us up to date regularly and completing all the necessary checks in a short space of time. I would recommend Willowgreen to all my friends and family, and would not hesitate to use them again in the future.

Charlotte · 17 May 2023

★★★★★ 5/5

Google

From start to finish my experience with WillowGreen was seamless. I was concerned that my house was not ready to market and tentatively opened my door to Hannah who put my mind at rest immediately. She stated the house was a double fronted, stone built chocolate box cottage in a desirable location and will sell in a week! I loved her enthusiasm, knowledge and reassurance that Willow Green will handle everything. I was not disappointed! The phone was always answered swiftly, everyone in the office was aware of my sale and who I needed to speak to. Not once did they say sorry, that is not something I deal with.....!! This happens so much at other companies and it is truly frustrating. Willow greens communication is excellent from viewings to cancellations and feedback from potential buyers. Likewise, Bob took the most fabulous pictures and spent a long time getting everything just perfect. He was a pleasure to have in my home. The sale was completed without a hitch and I had minimum input which was promised to me. Luckily we rented a property from Willow Greenalso which was handled by Rebecca. Again I cannot fault the process. I really hope that I find a property to buy from Willow Green as I was so happy with their service. I would not hesitate to recommend them to anyone. There is not one thing that I would change even the office is dog friendly! Keep up the good work!

Sam · 17 May 2023

★★★★★ 5/5

Google

We have had quite the journey with our house sale but I had a good feeling about Willow Green and Hannah from the start of the process and I am glad I went with my instincts. Hannah accurately gaged the market value wise and was proved to be right and her patience, enthusiasm, understanding and a very safe pair of hands throughout has got us all through some difficult times as there was a chain involved in our sale that did not always make things easy. We have completed today and I genuinely cannot recommend Hannah (and the whole team) highly enough who have been lovely, responsive and professional throughout.

Caroline · 17 May 2023

★★★★★ 5/5

Google

Willowgreen, Rebecca in particular (as she has been the only person we have dealt with) has been great. From the first viewing we knew we were going to have a great experience. A totally stress free and easy move! She has always been very friendly and I feel confident that if we were to have any issues she would do her utmost to solve these quickly for us! I would recommend Willowgreen to anyone looking to buy or let over any competing estate/letting agents. Thank you again!

Sophie · 17 May 2023

★★★★★ 5/5

Google

5 star service from a highly professional team! My wife and I have used Willowgreen on two occasions in the last 3 years and have been very happy with their service. We mainly dealt with Hannah for both our purchase and sale. She is very competent and so easy to communicate with. From the start of both our journeys until the end she was always available, with good advice and a helping hand when things got a little bit complicated. The whole team are so nice and a joy to work with. I would highly recommend them to anybody wishing to find a genuine personal touch, to sometimes the difficult job of moving home. Thank you for all you help Mark & Jo

Mark · 17 May 2023

★★★★★ 5/5

Google

I have both purchased and then sold property where WG were the acting agent. The professionalism and seamless approach from the whole WG team was first class from start to finish and this comfort will bring me back to them next time as my go to estate agent. I would highly recommend WG. 👍 …

Richard · 17 May 2025

★★★★★ 5/5

Google

Willowgreen sold a property for my family in a very short period of time. They were professional, prompt in their replies and always willing to help.

Henry · 17 February 2026

★★★★★ 5/5

Google

Completed on our sale last week,Willow Green did a fantastic job on the marketing,Matt who did the photos even came back a second time as he wasnt happy with the original exterior shots.We sold within two weeks after four viewings within that period.I would like to give a special mention to Hannah who kept us updated all along the way and was a total professional.

Andy · 17 May 2020

★★★★★ 5/5

Google

Really helpful company with great staff. I’d definitely recommend them. They stayed in touch throughout my house purchase and helped whenever they could. 5⭐️

Ben · 17 February 2026

★★★★★ 5/5

Google

Very professional service from start to finish,helpful friendly staff who helped me loads along the full process,highly recommend and will definitely use in the future,nice to see a local company doing well,thanks very much

Matthew · 17 November 2025

★★★★★ 5/5

Google

Highly recommend Brock Taylor! I put my flat on the market at the beginning of January and they had offers within just one week which we are now progressing! Emily has been beyond amazing! She has always been at the end of the phone and is very friendly and knowledgeable!

Louise · 11 May 2022

★★★★★ 5/5

Google

Staff at Brock Taylor were extremely helpful and professional from the outset. I was selling my property with them and they were great, happy to deal with any enquiry of had. Luisa deserves a special mention in the way that she handled my case! So profesional, attentive and reassuring dealing with testing situations at times. Thank you for such an easy experience I’ll certainly recommend.

Mark · 16 September 2024

★★★★★ 5/5

Google

Amazing service from the outset, the initial meeting included a detailed market appraisal report along with an honest discussion about market value. The viewing process was also managed well to accommodate our availability. Communication was awesome and the app to view viewings and status is a great tool. Peter, Liam and Luisa have all been phenomenal and property went under offer within a week

Jo · 16 September 2024

★★★★★ 5/5

Google

Lisa and the team at WillowGreen were fantastic throughout the purchase of our new home. Lisa was always available at the end of a phone or message to discuss anything. Moreover, Lisa was supportive towards us as buyers but acted with real urgency on behalf of the vendor who wanted to move quickly. Lisa was willing to get involved with the agent selling our home too in order to move things on. Very easy to work with, always honest, pragmatic, straight talking and extremely helpful. Highly recommended and thank you for everything you did.

Nick · 17 May 2022

★★★★★ 5/5

Google

I cannot thank Chloe from Willow Green enough for keeping me sane in what has been the most stressful house move I have ever experienced. All the stress sitting firmly with our own solicitors. Chloe was an absolute rock throughout. Not only was she the most professional person in the whole process, she did this with compassion, kindness and was responsive providing me with a lifeline of support during this very stressful experience. From the moment we met Lisa and Francesca, the mum and daughter who set up and own Willow Green we knew you were an estate agent like no other. Everything about Willow Green oozes class and elegance, but alongside this is it’s down to earth, kind and relatable attitude that puts them head and shoulders above any agent I have ever encountered. There really is no other agent quite like you. Chloe was simply outstanding in every aspect and never once in in all the calls I made to her did she make me feel like a nuisance. She was kind, supportive and always came back with the answers and kept me up to date. We cannot express our gratitude enough. And just when you think Willow Green cannot top their excellence they just do. When we arrived in our new home, there was a beautiful Willow Green Tote bag full of goodies including a bottle of fizz and a sublime chocolate cake. A simply stunning touch which again just adds to the elegance and class of this agency. Thank you all so much for just being simply the very best. Jo and David x

Jo · 17 May 2022

★★★★★ 5/5

Google

We cannot recommend Willowgreen Highly enough. The marketing materials they made were of the highest quality. Excellent photos, virtual 3D tour of the house, detailed brochure description. They sold our house quickly and for a better price than we were expecting. We really feel that they cared about us as individuals and the same for our buyers. When solicitors were dragging their feet with the conveyancing, Willowgreen were able to keep things moving. They kept the lines of communication open between us and our buyers and they put the pressure on the solicitors when required to get things done. Again we cannot recommend them highly enough! Thank you so much Lisa, Caitlin, Chloe and the whole team at Willowgreen :-)

SA · 17 May 2022

★★★★★ 5/5

Google

I came to BT on my son's recommendation as they were selling in Horsham and finding them extremely pleasant and helpful. I left a very large national selling and letting agent in Burgess Hill who inflated the possible sale price, dropped it and then, after some 5 months tried to get me to sell at 40k less than the first price quoted, to someone who wanted it cheap so they could afford to go to court to evict the tenants. I like ethical business practice and that is what I found at Brock Taylor. The got me the sensible asking price for decent people who wanted a home, not a gold mine. At every point they kept me informed and did their best to expedite matters. I would always recommend them. Wonderful people.

Susan · 24 September 2023

★★★★★ 5/5

Google

Wonderful welcome. We purchased from them and I wish we'd used them for our sale aswell. The team gave us a bottle bubbly, cake which was a lovely surprise before presenting the keys to us. A lovely team and estate agent very welcoming. 10/10

Angela · 17 May 2025

★★★★★ 5/5

Google

Today we moved into our new home. Louisa and Liam at the Haywards Heath branch have both been extremely helpful and efficient throughout the whole process! They have updated us regularly and answered our many questions! We received a lovely hamper with some treats today too!

Emily · 15 April 2025