Every review we hold for the Haywards Heath office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleBrock Taylor just sold my house! I was delighted with the whole process. Quietly, efficiently and with no real drama it all went to plan. Luisa ànd Stephen kept me informed, I liked the use of what’s app. They listened to ànd followed my preferences and built a good relationship with the buyers. The initial valuation was spot on as it’s the sale price we agreed. There was no chain so that helped but it was all done ànd dusted in about 10 weeks. À very happy customer!
Maggie · 3 June 2026
Agent replied · 26 July 2024
We are thrilled to hear about your positive experience with Peter and Liam at Brock Taylor Estate Agents. Thank you for recommending us and for your kind words. We are glad we could provide you with a thorough and comprehensive appraisal of your property. If you ever need any further assistance, please do not hesitate to contact us at 01444 474447.
★★★★★ 5/5
GoogleI recently had the pleasure of working with Willow Green Estate Agents, and I can confidently say that Lisa and her team provided an exceptional experience. From the very first interaction, their professionalism and commitment to customer service stood out.
Lisa's attention to detail was impressive; she took the time to understand my needs and preferences, ensuring that every property shown was a perfect match. The team's thorough knowledge of the local market and their proactive approach made the entire process smooth and enjoyable.
Their eye for style and direction was top-notch, reflecting a keen understanding of what buyers are looking for. It’s clear that they are at the top of their game, consistently delivering results that exceed expectations.
What truly set them apart was their personalised service. They were always available to answer questions and provide guidance, making me feel valued and supported throughout. I was particularly impressed with how they handled every aspect of the transaction, from initial viewings to closing, with remarkable efficiency.
I can't recommend Willow Green Estate Agents highly enough. If you're looking for a dedicated team that goes above and beyond for their clients, look no further than Lisa and her exceptional team!
Holly · 17 March 2026
Agent replied · 17 May 2026
Thank you so much for your incredibly kind words and thoughtful review Holly. It truly means a great deal to myself and the entire team to hear that your experience with us was such a positive one.
We pride ourselves on delivering a personalised, detail-focused service, so it’s wonderful to know that our commitment to understanding your needs and providing tailored guidance made a real difference. Helping our clients feel supported and confident throughout every stage of the process, from first viewing to completion, is always our top priority.
Your recognition of our market knowledge, proactive approach, and eye for presentation is especially appreciated. We are passionate about what we do, and feedback like yours reassures us that we are achieving what we set out to do for every client.
Thank you again for your recommendation and for placing your trust in us. Lisa & The Willow Green Team
★★★★★ 5/5
GoogleI cannot recommend Willowgreen Malton enough. Genuinely they were the best part of my house selling/buying experience. I recently bought a property through them and from the start everyone was so lovely and helpful, from Ted that showed us around, Lisa who was amazing at negotiating our sale and then I can’t give enough praise to Lisa and Bev who dealt with the whole process afterwards through to completion. We were moving from a long way out of the area so I didn’t really have any contacts but they recommended a surveyor, arranged for a builder to offer advice and even gave me details of a cleaner. We had a stressful last few weeks of the process due to my buyers solicitor and Bev even got involved pushing that for us. Their friendliness and helpfulness made them stand out and at all times I felt they were on my side. Massive thank you to the whole team.
Katharine · 17 February 2026
Agent replied · 17 May 2026
Thank you so much for such a wonderful and detailed review Katharine. We’re truly delighted to hear that the team played such a positive role in your buying experience. Your kind words about Ted, Lisa and Bev mean a great deal to us, and we’ll be sure to share your feedback with them all. Knowing that our support, recommendations and persistence helped make your move easier, particularly from a distance, is exactly what we strive for.
Thank you again for placing your trust in Willowgreen. We wish you every happiness in your new home and all the very best for the future. Lisa and the WG Team
★★★★★ 5/5
GoogleLuisa and Stephen in Haywards Heath Branch were amazing. They were so professional and were fantastic at communicating so we always knew what was going on with the sale of our property. If viewings had taken place we got feedback every time, the went above and beyond. Our only regret was not engaging them sooner and wasting time and money with a different agent.
They are an awesome team and even looked after our buyer to help the sale move on quickly. Cannot thank them enough.
Karen · 15 February 2026
Agent replied · 15 April 2026
Thank you, Karen, for your wonderful feedback! We're delighted to hear that Luisa and Stephen provided exceptional communication and support throughout your property sale. At Brock Taylor Estate Agents, we strive to go above and beyond for our clients, and it’s great to know we met your expectations. If there’s anything more we can do for you in the future, please don’t hesitate to reach out.
★★★★★ 5/5
GoogleWe hade such great experience in purchasing our home , the agency they support us every step and make us feel very safe and informed us with everything they were doing , they acomodate us and answered every question we had , we haven’t felt they were pushing or that they have any hidden interests and that made such a difference in our experience in purchasing our home . We thank you and we are very grateful that you made our dream come true in getting our first home.
Thanks to Ted also for making our journey smooth and knowing what kind of house would like .
Highly recommend.
Madhumangal · 17 January 2026
Agent replied · 17 May 2026
Thank you so much for taking the time to leave such a lovely review. We’re delighted to hear that you had such a positive experience and felt supported and informed throughout your home-buying journey. Helping first-time buyers feel confident and at ease is very important to us, so your kind words really mean a lot.
We’ll be sure to pass your thanks on to Ted, who will be thrilled to know he played a part in helping you find the right home. Congratulations on purchasing your first home, we wish you every happiness there, and thank you for recommending us. Lisa and the Willowgreen Team.
★★★★★ 5/5
GoogleBrilliant from start to finish. We were moving to Yorkshire from Warwick so requested to view 5 different properties over one weekend. Lisa was fantastic organising the viewings and took the stress out of the experience. Once we'd decided on which property we wanted to buy, WG were responsive and efficient and all of the team were super helpful and friendly. Would def recommend for anyone looking for an estate agent in the Malton / North Yorkshire area. Post- completion fizz and cake was a nice finishing touch! Thanks WG!
Richard · 17 November 2025
Agent replied · 17 May 2026
Thank you, Richard! It is great to hear everything went well with your move and that we could make things easier. Wishing you all the best in your new home, hope to work with you again down the line! Lisa and the team at WG
★★★★★ 5/5
GoogleI have recently purchased a property through Willowgreen, first time on my own so I was a tad nervous to say the least ! Everyone was so helpful , guided me through the process and always available to answer any questions I had.
Emma was especially good with keeping contact between myself and their vendor . It was nice to go into the Malton office today to say thankyou personally .
Sara · 17 January 2026
Agent replied · 17 May 2026
Thank you for your kind review Sara, it really means a lot to us. We’re so pleased we could make the process feel less daunting, especially as a first-time buyer on your own. Emma and the team will be delighted with your feedback, and it was lovely to see you in the Malton office. Wishing you all the best in your new home. Lisa and the WG Team.
★★★★★ 5/5
GoogleWe have recently completed on our first home and the team at Brock Taylor Haywards Heath have been so helpful and supportive throughout the process! Luisa was always on hand to answer queries and keep us updated with progress and communication between parties. Our process of getting our first home met many obstacles but Luisa has made us feel supported and valued and did everything she could to get the process moving.
Sophie · 16 September 2025
Agent replied · 15 April 2026
Thank you so much for your kind review, Sophie and Max! We’re absolutely delighted that Luisa and the team at Brock Taylor Haywards Heath could support you through the challenges of buying your first home. Your trust means a lot to us, and we're thrilled to have helped make the process smoother and more enjoyable. Congratulations on your new home, and please know we’re here for you if you ever need any further assistance!
★★★★★ 5/5
GoogleThe team at Willowgreen were fantastic from start to finish. Bella, Francesca and Lisa kept me updated throughout, which is rare when buying a property. The process is often painful and drawn out, with long periods of silence but not with Willowgreen. Communication was clear, consistent, and reassuring the whole way through They even got a compliment from my solicitor.....very rare!
Anthony · 17 December 2025
Agent replied · 17 May 2026
Dear Anthony
Thank you so much for taking the time to leave us a review and your kind words.
Best wishes,
Lisa and the team at WG.
★★★★★ 5/5
GoogleOur experience using Brock Taylor as estate agents was superb. From second one they were attentive and took a very personlized approach. Luisa was our main point of contact and always took the time to keep us updated in what was drawn out sale thanks to issues beyond Brock Taylors control. Nevertheless Luisa and manager Stephen were on hand to deal with our daily check-ins. i would have no hesitation in recommending Brock Taylor to anyone looking to sell or buy a house, outstanding service, constant communication and when things get difficult, honest and clear explantion.
Simon · 15 May 2025
Agent replied · 29 December 2025
Hi Simon,
Thank you so much for your kind words and detailed 5-star review. We're delighted to hear that your experience with Brock Taylor was superb, and that both Luisa and Stephen were able to support you so consistently throughout what we know was a challenging sale. We really appreciate your trust, your patience, and your recommendation, it means a great deal to the whole team., The Brock Taylor Team
★★★★★ 5/5
GoogleThank you Lisa T and your team for getting our house sold. It was a lengthy process but we got there finally! A special mention to Bev...I'll miss our chats! Best estate agent in the Malton area without a doubt. Don't even think about using anyone else.
Michael · 17 March 2026
Agent replied · 17 May 2026
Thank you so much for your fantastic feedback Michael. We’re delighted to hear that Bev, and the whole team were able to support you through the journey. Knowing that our updates, conversations, and commitment made a difference truly means a lot. Your recommendation is much appreciated, and we’re thrilled to have helped you achieve your sale. Lisa & The WG Team
★★★★★ 5/5
GoogleChoosing an estate agent is a tricky thing, but I am so happy with my choice using Brock Taylor to sell. When they came to see the house they were well prepared with research and took so much care looking at my home and highlighting its features they were also very enthusiastic, which I saw all the way through the sales journey. Liam and Luisa were excellent all the way through, arranging viewings and their communication was top notch, always giving timely feedback and even checking in when there was no news, just to keep me in the loop - something which was really appreciated.
Once I’d accepted an offer, Luisa acting as the dedicated sales progressor was so helpful. She kept everything moving and communicated with my onward purchase too - I always felt informed and she was always happy to answer my questions (which were numerous!) on several occasions she emailed me updates on her day off as she noticed them come in and didn’t want me to wait until her next day in the office, so kind and thoughtful.
I don’t think the selling and buying of houses can ever be stress free, but the team at Brock Taylor did everything possible to make it as stress free/smooth a process as possible! I have no hesitation at all to recommend Brock Taylor in Haywards Heath if you are looking to move home.
Alan · 3 April 2025
Agent replied · 29 December 2025
"Thank you so much, Alan, for your thoughtful and detailed review! We're absolutely delighted to hear that your experience with Brock Taylor was such a positive one. Liam and Luisa will be thrilled to know that their dedication, enthusiasm, and communication made such a difference throughout your sale. We truly appreciate your recommendation and are so pleased we could help make the process as smooth as possible for you. Wishing you all the best in your new home!"
★★★★★ 5/5
GoogleI rented a flat in Malton through Willowgreen a couple of months ago. The process of getting approved, completing the paperwork and moving in was excellent. The Willowgreen team is always professional and responsive, especially Sarah, who is so helpful and deals with any requests promptly.
Patsy · 17 November 2025
Agent replied · 17 May 2026
Thank you Patsy! It was lovely dealing with you. Lisa and the team at WG
★★★★★ 5/5
GoogleI highly recommend Willowgreen, the staff were efficient - always updating me on viewings and my sale, offered great advice and were very kind and understanding of my situation.
Sarah · 17 March 2026
Agent replied · 17 May 2026
Thank you so much for your wonderful review Sarah. We’re delighted to hear that you felt supported and well‑informed throughout the process. The team will be thrilled to know their advice and communication made a positive difference during an important time for you. We truly appreciate your recommendation and wish you all the very best moving forward. Lisa and the WG Team.
★★★★★ 5/5
GoogleDuring our house purchase Willowgreen have been exceptional from start to finish. We found them to be prompt with viewings and all of the agents were more than happy to take the time to answer our queries. We dealt with several members of the team, firstly Bella who was our point of contact when our offer was made. She kept us informed of what was going on and made us feel comfortable; nothing felt like any trouble. Francesca then led on progressing our sale and, again, was professional, friendly and efficient, even when delivering difficult news. When we collected our keys we were impressed by Hannah who knew exactly who we were and had everything ready for us, despite never meeting us before. Willowgreen have been by far the best estate agents we've encountered and we will be using them repeatedly in the future. They are friendly and knowledgeable and go above and beyond - thank you Willowgreen! Nicola and George
Nic · 17 May 2024
Agent replied · 17 May 2026
Thank you so much for taking the time to write us a review Nicola. We really appreciate the feedback.
Warm wishes,
Lisa & the Team
★★★★★ 5/5
GoogleWe sold our house over a year ago with Willowgreen and we cannot recommend them enough. From the initial valuation which was undertaken and priced well in the market conditions, gorgeous photographs and outstanding customer service and support from all of the ladies. Nothing was ever too much trouble and even when we had our sale fall through (through no fault of us or WG) they were on the ball and got our house back on the market and found a wonderful buyer and got the sale pushed through. At the time I remember speaking to Francesca who told us to keep being optimistic and she was right because we almost bought a house which wasn’t right for us but now because of the delays we had to look for something else and now we live in our forever home, which we adore. We will never stop recommending this company they are absolutely superb and we would just like to say a big thanks to Hannah who was direct, lovely and supportive the whole time. 5* from us! ☺️ Steph & Joel x
Stephanie · 17 May 2025
★★★★★ 5/5
GoogleAn excellent Estate Agent and I would not hesitate to recommend their services to anyone.
I moved nearly two hundred miles away and left the sale of my property in the very capable hands of Hannah Whitehead and her team. Nothing was too much trouble even showing people the property at weekends. I was kept informed of everything that was happening and questions were answered promptly and clearly.
The brochure was clear and professional looking, Bella Woodhead took photographs which showed my property at its best.
A real team effort, many thanks
Sally · 17 May 2025
★★★★★ 5/5
GoogleMe and my partner were first time buyers so we were quite anxious about the house buying experience, but Liam and Luisa were both so helpful and kept us well up to date with the progress of our house purchase. Would highly reccomend to anyone trying to sell their home.
Joshua · 15 April 2025
Agent replied · 15 April 2026
Thank you so much for your kind review, Joshua! We're thrilled to hear that Liam and Luisa helped ease your first home buying experience and kept you well informed throughout the process. Your satisfaction is our top priority, and we're delighted that you felt supported every step of the way. Congratulations on your new home, and thank you for recommending our services!
★★★★★ 5/5
GoogleI’m so glad that we chose Willowgreen as the estate agents to sell my Mums flat. The team were there to support and guide from end to end. They were super responsive to queries and calls, especially when it got close to completing the sale. Great service and wouldn’t hesitate to use them again.
Gayle · 10 May 2026
Agent replied · 17 May 2026
Thank you so much for your lovely review Gayle. We’re delighted to hear that choosing Willowgreen to sell your mum’s flat felt like the right decision. The whole team will be thrilled to know their support and responsiveness made the … More
★★★★★ 5/5
GoogleThroughout our property search Liam has been a massive help. He has kept in frequent contact, letting us know any updates regarding properties we have shown interest in. We greatly appreciate the time he has taken to make our hunt for the right home easier.
Lyds · 15 April 2025
Agent replied · 22 October 2024
Thank you for your review! We are glad Liam could assist you in your property search. We appreciate your feedback and look forward to working with you again in the future.
★★★★★ 5/5
GoogleWe recently sold our flat in Haywards Heath through Brock Taylor. They were hands-on and professional throughout the process, from valuation to completion. A big thank you to Liam and Luisa for getting the sale over the line. I can't recommend them highly enough!
Michael · 15 April 2025
Agent replied · 15 April 2026
Thank you so much for your wonderful review, Michael! We're delighted to hear that Liam and Luisa provided a hands-on, professional service throughout your flat sale. Your trust and recommendation mean the world to us, and we're thrilled to have helped get the sale over the line. Congratulations on the successful sale, and please know we're here if you need anything in the future!
★★★★★ 5/5
GoogleAbsolutely great service from Willow Green ,Francesca and Bella were who we dealt with mostly and are easy to work with.we sold and bought through them and everything was easy, so would highly recommend their services , 👍professional team. …
Simon · 17 May 2025
Agent replied · 17 May 2026
Thank you so much for the feedback Simon. We were so happy to act on your behalf in selling your wonderful home and securing you your onward beautiful cottage. Wishing you and Michelle all the best.
Lisa & the Team
★★★★★ 5/5
GoogleFantastic service from the girls at Willowgreen. A huge thank you to Lisa and Francesca for their support during the sale of our house. They have been very knowledgeable and always punctual when responding to any queries we had. 10/10!
Bryony · 17 May 2025
Agent replied · 17 May 2026
Dear Bryony,
Many thanks for your review, we wish you and James the best of luck in your gorgeous new home.
Best wishes,
Lisa and the team at Willowgreen.
★★★★★ 5/5
GoogleLovely agents to use. Contact was great from start to finish. Will definitely use again 😊. Thank you!!! …
Anthony · 17 December 2025
Agent replied · 17 May 2026
Thank you for the great feedback! We’re delighted you were happy with the service and hope to work with you again soon. Best wishes, Lisa and the team at WG 😊 …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.