Trusted Agent profile
★★★★★
54 reviews across 2 platforms
67-69 The Broadway, Haywards Heath RH16 3AS
Batcheller Monkhouse's Haywards Heath office at 67-69 The Broadway is rated 4.6 out of 5 across 54 reviews on two platforms, including 45 Google reviews rated 4.8. The 9 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Haywards Heath office, from every platform, shown as written. First names only.
5/5
GoogleI just want to say what a pleasure it has been dealing with Batchellor Monkhouse during the recent sale of a property in Newick. Everyone in the office during the sale was friendly, efficient, helpful & very professional in everything they did. I can't recommend them enough. Thank you so much.
Thank you Marie for taking the time to leave us a fantastic review!
5/5
GoogleMyself and my partner used Batcheller Monkhouse for our recent house move. I would thoroughly recommend them to anyone as the service they provided throughout was exemplary. Particular recognition must go to Emma who took a real interest in us as people and was always so supportive and helpful.
Hello Thomas, thank you for leaving us a review. We are pleased you had a great experience with Emma and our Haywards Heath team.
5/5
GoogleProvided a professional and efficient service
Thank you Jason for leaving us a review!
5/5
GoogleVery attentive, friendly and efficient service - thank you !
Thank you Amy!
5/5
GoogleBrilliant experience with Emma!
Hello Lucie, thank you for a great review! We will pass your review on to Emma. Wishing you all the best.
5/5
GoogleA highly knowledgeable, professional and friendly team. My sale went through very smoothly even as part of a big chain, largely due to the chasing and calls undertaken by Simon and his team. I can not fault the process from start to finish and would certainly use them again.
5/5
GoogleAlthough we didn't end up letting a property through Batcheller Monkhouse I found Charlotte to be extremely helpful, attentive and professional.
Hello Samantha, thank you for a great review! We will pass your review on to Charlotte and the team. Wishing you all the best.
1/5
TrustpilotDisgraceful business. No sense of safeguarding what so ever.
Instead of kindly writing me acknowledging the red flags I raised regarding my grandads farm sale. (Ongoing family issues in which my vulnerable grandad is being bullied). Instead of looking into the situation, or writing me, they removed my comments and blocked me. Instead of worrying about the money you can make off a 2 millions farm sale maybe your staff should be trained more in safeguarding of vulnerable people. Disgusting.
5/5
GoogleExcellent service from Chris Bliss who negotiated the sale of land for me and he achieved a very good price.
Hello Richard, thank you for a great review! We will pass your review on to Chris and the team. Wishing you all the best.
5/5
GoogleWe have had the best experience working with the team at Batcheller Monkhouse, fantastic communication and support from them throughout, the whole journey has been smooth and we would highly recommend them.
Hello Lou, thank you for your kind words. We are thrilled you had a fantastic experience with us, and that you found our team to be helpful and supportive throughout the sales process. If you need any further assistance, please do not hesitate to contact us.
5/5
GoogleMy experience as a buyer with Batcheller Monkhouse was fantastic from beginning to end. Emma in the Haywards Heath office was supportive, helpful and pleasant throughout guiding us through the purchase of our first house. I cant recommend them enough and would certainly go back to them in the future when we look to buy again. *****
5/5
GoogleAlthough acting for the vendor, James was particularly helpful in providing open and honest answers to our many questions on the house purchase. Very polite, he and his colleagues were always punctual for viewings.
5/5
GoogleGreat team, was a pleasure to work with them on our purchase.
Hello Cian, we really appreciate your feedback. Wishing you all the best in your new home.
5/5
TrustpilotExceptional customer service
1/5
GoogleStandard evil letting agents, moved us into a property with a condemned boiler which duly broke down. We went 5 weeks with nothing but cold water. They blamed the landlord for their incompetence and lied repeatedly. They also claim to only do 12month fixed term contracts with no get out clause even after the first year. Never felt so trapped!
5/5
GoogleAbsolutely fantastic vets... Last week we had to rush our dalmatian in with a twisted stomach which could have been fatal, they operated on her and now, 6 days later, she came for a half hour walk and is almost as good as new! So grateful to them!
5/5
GoogleBatchellor Monkhouse acted on my behalf for the sale of my property in West Sussex. I cannot speak highly enough of their performance. Every member of their team delivered a friendly and competent service with the utmost professionalism. I felt that they acted in my best interests at all times. I would not hesitate to recommend them.
5/5
GoogleThe entire team are so friendly and so helpful. They go above and beyond time and time again and are always an absolute pleasure to deal with. Their service and commitment really sets them apart from other agents in the local area.PositiveResponsiveness, Quality, Professionalism
5/5
TrustpilotMakes buying just that little bit less stressful
We purchased a house through the Battle office and were dealing with Carl. We found them helpful and supportive through what was a complicated and slightly protracted sale that managed to hit the completion date.
5/5
GoogleEmma, James and rest of the team were excellent. Communication, professionalism and the way they chased up solicitors and other parties to get the sale, and my onward purchase done was first class. Thank you.
4/5
GoogleExcellent support through a difficult and lengthy process. Thanks!
5/5
GoogleBachellor Monkhouse went above and beyond all other estate agents in our search for a house. Carly and Emma looked after us brilliantly and I would not hesitate to recommend them to anyone.
5/5
GoogleBatcheller Monkhouse went above and beyond our expectations when they handled our house purchase - excellent service. They will certainly be my first choice when the time comes to move in the future.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Batcheller Monkhouse's Haywards Heath office has 54 reviews across two platforms: 45 on Google, 9 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Batcheller Monkhouse is rated 4.6 out of 5 across all 54 reviews, and 4.8 out of 5 on Google from 45 reviews, checked 9 October 2026.
Batcheller Monkhouse, 67-69 The Broadway, Haywards Heath RH16 3AS.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.