Trusted Agent profile · Hayes

Stones Hayes reviews

4.4

★★★★★ Great

229 reviews across 2 platforms

50, Coldharbour Lane, Hayes, UB3 3EP

Part of Stones Property, see every office.

Stones's office in Hayes, at 50, is rated 4.4 out of 5 across 229 reviews on two platforms, including 218 Google reviews rated 4.4.

Google logo

4.4 / 5

218

Reviews on Google

This office

Facebook logo

3.9 / 5

11

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Hayes office, from every platform, shown as written. First names only.

5/5

Google

Excellent

Atwal · 20 June 2023

Agent replied · 19 June 2024

Thank you for the 5 Star review. Regards Stones

5/5

Google

Excellent service!

Raman · 20 June 2023

5/5

Google

Rating only, no written review.

KURT · 20 June 2022

Agent replied · 19 June 2024

Thank you for your review Kurt. Kind Regards Stones Property

5/5

Google

Rating only, no written review.

Maheen · 20 June 2022

Agent replied · 19 June 2024

Thank you for your kind and generous review Maheen. Kind Regards Stones Property

5/5

Google

Rating only, no written review.

Laura · 20 June 2022

Agent replied · 19 June 2024

Thank you for your kind and generous review Laura. Kind Regards Stones Property

5/5

Google

Rating only, no written review.

Michael · 20 June 2022

Agent replied · 19 June 2024

Thank you for the 5 star review Regards Stones Property

5/5

Google

Rating only, no written review.

Daisy · 20 June 2022

Agent replied · 19 June 2024

Thank you Mrs Pearce for the 5 star review. Regards Stones Property

5/5

Google

Rating only, no written review.

Jaswinder · 20 June 2022

Agent replied · 19 June 2024

Thank you for your kind review Jaswinder. Kind Regards Stones Property

5/5

Google

Great service.

Clare · 20 June 2022

Agent replied · 19 June 2024

Thank you for your kind and generous review Clare. Kind Regards Stones Property

5/5

Google

Rating only, no written review.

Yuriy · 20 June 2022

Agent replied · 19 June 2024

Afternoon Yuriy, Thank you for the positive review, should you require our services again please do not hesitate to reach out! Reagrds Stones

5/5

Google

Rating only, no written review.

Nathan · 20 June 2022

Agent replied · 19 June 2024

Dear Nathan, Thank you for your excellent and generous review. Kind Regards Stones Property

5/5

Google

Rating only, no written review.

Sukhdeep · 20 June 2022

Agent replied · 19 June 2024

Thank you Mrs Bhambra for your kind review. Kind Regards Stones Property

5/5

Google

Rating only, no written review.

Francesco · 20 June 2022

Agent replied · 19 June 2024

Thank you Francesco for your lovely review. All the best in your new home. Kind Regards Stones Property

5/5

Google

Rating only, no written review.

Mufaro · 20 June 2022

Agent replied · 19 June 2024

Dear Mufaro, Thank you for taking the time out in giving us a review. Kind Regards Stones Property

5/5

Google

Rating only, no written review.

Lucy · 20 June 2022

Agent replied · 19 June 2024

Thank you for your kind review Lucy. Kind Regards Stones Property

5/5

Google

Rating only, no written review.

Ellen · 20 June 2022

Agent replied · 19 June 2024

Thank you for your review Ellen. Kind Regards Stones Property

1/5

Google

Very bad service

Mehria · 20 June 2022

5/5

Google

Lovely

Ingrid · 20 June 2022

5/5

Google

Rating only, no written review.

Maria · 20 June 2021

Agent replied · 19 June 2024

Thank you for the review Maria. Regards Stones Property

1/5

Google

Rating only, no written review.

Ed · 20 June 2021

Agent replied · 19 June 2024

Latest Reply 01/12/20 Thank you for the further information that you have provided on your review, I have since been able to do a further search & it has come to my attention that you are the joint tenant of ** Kingsway with your partner Miss Eccles. Please accept our apologies for not recognising your details as your partner is listed as lead tenant on our systems as all rental payments are made from her account. I have since looked into he matter & you are correct you were originally taking a property on Stratford Road, we understand your disappointment as the property was not to the standards you or we at Stones expect hence the reason after you withdrew your interest we terminated our services with the landlord. You then rented another property from us which was a new property conversion. As per your comments this is surprising that should you have found us dishonest you still took a property from Stones & we have not heard anything from you since you occupied from 28th Feb 2020 except on 12th Nov 2020 when you reported the leak in the porch. On this occasion it was explained to you that we do not manage the property but nevertheless we reported the matter to your landlord. You too have said we have taken advantage of your struggles, this I find a complete farcical as you have not been charged for anything whatsoever during your tenancy nor is the property you have occupied below council standards as it is a conversion that has been signed off by London Borough Of Hillingdon. We understand that you want a property fit for purpose & we hope that you have found that in Kingsway, I hope that it is returned in the same manner you leave it when you vacate. But then what we expect to what you do clearly is two different matters. We will be retaining a copy of this review & too share it with your current landlord so he is fully aware of all comments made. Finally I will state that we have not treated you in any ill mannered way and nor do we have a reason to, based on your AST you have to my knowledge been a good tenant whom has honoured there agreement. Going forward should you feel that we are what you think we are more than happy not to renew your tenancy in Feb 2021 therefore you can vacate & find an agent that is not dishonest & does not take advantage of your struggles! We wish you all the best for 2020. Kind Regards Stones Property This is to confirm that this message is from a fictions account. Stones have not worked with any client with this name or a family with the same surname. Stones have recently have increased all business activity for Sales & Lettings & as all the previous reviews demonstrate we have been very proactive & successful in achieving the desired results. As a result of this we have taken a vast amount of business from local estate agents and clearly this has not been taken kindly by them. We will not mention names but each agent is aware of the properties they have lost to Stones due to the lack of capability to achieve the correct result. Thank you to our loyal customers that continue to support our business. Regards Stones Property

4/5

Google

Rating only, no written review.

H · 20 June 2021

Agent replied · 19 June 2024

Thank you for your review. Kind Regards Stones Property

4/5

Google

Rating only, no written review.

Suthan · 20 June 2021

Agent replied · 19 June 2024

Thank you for the review Mr Thilakendran

5/5

Google

Rating only, no written review.

Zahid · 20 June 2021

Agent replied · 19 June 2024

Thank you for your Review Mr Bhatti Kind Regards Stones Property

5/5

Google

Ranj is the guy

Abdul · 20 June 2021

Agent replied · 19 June 2024

Evening Abdul, I would totally agree with you! Ranj our in house Mortgage Advisor takes pride in providing all clients the best possible advise for their individual property needs. Whether it's a residential mortgage or a buy to let mortgage Ranj ensures he researches the best possible product for each clients individual requirements. The team at Stones thanks you for using our services & should we be able to assist you with any of your future property needs please get In touch! Stones Property

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Stones's Google reviewsLeave Stones a review
The Trusted Agent

Is this your office? Claim your page.