5/5
FacebookFantastic service from Steve at carterton great help in our search for a new home
Trusted Agent profile · Hay-On-Wye
Chancellors Hay-on-Wye reviews
★★★★★
815 reviews across 3 platforms
16a Castle Street, Hay-On-Wye, Hereford, HR3 5DF, HR3 5DF
Part of Chancellors, see every office.
Chancellors's office in Hay-On-Wye, at 16a Castle Street, is rated 4.4 out of 5 across 815 reviews on three platforms, including 117 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Chancellors won in 2026.
117
Reviews on Google
This office
549
Reviews on Facebook
Business-wide
149
Reviews on Trustpilot
Business-wide
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Chancellors Hay-on-Wye hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hay-On-Wye.
Awards
The Trusted Agent 2026 results for Chancellors, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Hay-On-Wye office, from every platform, shown as written. First names only.
Facebook1/5
FacebookThey are just money grabbing. They don't care about you at all, just your wallet.
5/5
FacebookLauren Green - Really helpful and a pleasure to work with! would highly recommend.
5/5
FacebookThank you for all your help today sian sagoo... very polite and most helpful
5/5
FacebookSarah-Jane Palazzo has always been a delight to work with. Friendly yet professional.
5/5
GoogleRating only, no written review.
Agent replied · 8 October 2025
Thank you so much for taking the time to give us a 5-star review! We truly appreciate your feedback and are thrilled that you had a positive experience with Chancellors Estate Agents. We hope to work with you again in the future!
5/5
FacebookAmy thresher from new homes was excellent she is a credit to chancellors
5/5
FacebookExcellent work and very efficient! Amy at new homes was lovely !!
5/5
GoogleRating only, no written review.
Agent replied · 8 October 2025
Thank you for your 5-star review! We are delighted to hear that you had a great experience with us and that you were satisfied with the service we provided. If you need any further assistance, please do not hesitate to contact us. We appreciate your feedback!
1/5
FacebookRubbish! Centralised service and changing staff so lack of consistency.
5/5
FacebookBrilliant service from Lauren green .thank u so much Lauren
5/5
FacebookConnor Taylor Thankyou very much your the man !
5/5
FacebookFive stars to Simon Butt for help with letting.
5/5
FacebookGreat service from Emilia Brugognone. Helpful and flexible. Thanks
5/5
FacebookGreat advice Jemma, really useful and very professional!
5/5
FacebookGreat service from Tom and the letting team
5/5
FacebookGreat management service provided by Isabelle.
5/5
GoogleRating only, no written review.
Agent replied · 26 December 2024
Thank you so much for taking the time to give us a 5-star review! We truly appreciate your feedback and are thrilled that you had a positive experience with Chancellors Estate Agents. We hope to work with you again in the future!
4/5
GoogleRating only, no written review.
Agent replied · 11 December 2024
Thank you for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks
5/5
GoogleRating only, no written review.
Agent replied · 11 December 2024
Thank you so much for taking the time to give us a 5-star review! We truly appreciate your feedback and are thrilled that you had a positive experience with Chancellors Estate Agents. We hope to work with you again in the future!
5/5
GoogleRating only, no written review.
Agent replied · 22 October 2024
Thank you for your 5-star review! We are delighted to hear that you had a great experience with us and that you were satisfied with the service we provided. If you need any further assistance, please do not hesitate to contact us. We appreciate your feedback!
5/5
GoogleRating only, no written review.
Agent replied · 22 October 2024
Thank you for your 5-star review! We are delighted to hear that you had a great experience with us and that you were satisfied with the service we provided. If you need any further assistance, please do not hesitate to contact us. We appreciate your feedback!
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Chancellors Hay-on-Wye
Has Chancellors won any awards?
Yes. In The Trusted Agent 2026 awards: Chancellors, Powys won Trusted Agent; Chancellors, Newbury won Gold; Chancellors, Bracknell won Gold; Chancellors, Thatcham won Trusted Agent; Chancellors, Bicester won Trusted Agent; Chancellors, Didcot won Trusted Agent; Chancellors, Kensington and Chelsea won Trusted Agent; Chancellors, Reading won Trusted Agent.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Chancellors Hay-on-Wye hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hay-On-Wye.
