5/5
FacebookI would like to say what a fantastic service and help we had from Keylen Wilson. A special thank you for replaying and solving any problems so quick. Many Thanks for excellent work.
Trusted Agent profile · Hay-On-Wye
Chancellors Hay-on-Wye reviews
★★★★★
825 reviews across 3 platforms
16a Castle Street, Hay-On-Wye, Hereford, HR3 5DF, HR3 5DF
Part of Chancellors, see every office.
Chancellors's office in Hay-On-Wye, at 16a Castle Street, is rated 4.4 out of 5 across 825 reviews on three platforms, including 123 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Chancellors won in 2026.
123
Reviews on Google
This office
549
Reviews on Facebook
Business-wide
153
Reviews on Trustpilot
Business-wide
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Tell us what you need and we'll put you in touch. Chancellors Hay-on-Wye hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hay-On-Wye.
Awards
The Trusted Agent 2026 results for Chancellors, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Hay-On-Wye office, from every platform, shown as written. First names only.
Facebook5/5
FacebookWent into my Aylesbury branch yesterday & was assisted by Nathan Armstrong & Richard Alexander. The two men were absolutely lovely & so helpful! Will definitely be going back! Thanks guys!
5/5
FacebookI contacted Chancellors about property viewings and was attended to promptly and found it very easy to get across my requirements. I found the staff friendly and very professional throughout.
5/5
FacebookIsabella Jakovljevic. Always polite helpful. Follows up all queries. Prompt replies. Never much trouble to help. Always checks afterwards to make sure everything is ok. An asset to your company.
5/5
FacebookExcellent service from Isabelle Jakovljevic , thank you very much! I felt well informed at all times and confident that any issues would be resolved swiftly. As indeed they were.
5/5
FacebookEmilia Brugognone from the lettings department has recently been a great help in getting vital information to me needed for my tax return. Helpful, positive and extremely polite. Thankyou Emilia.
5/5
FacebookKatie Ralls handled a new tenancy agreement for me. She was very efficient, reliable and friendly, and we were able to complete the deal on a tight schedule. Congratulations!
1/5
FacebookReally useless trying to rent a place with chancellors. I'm sorry for the owners because we couldn't find a place to rent because of the bad professionals working there.
5/5
FacebookOur experience in dealing with both Jamie Hawkins and Simon Butt at Chancellors has always been that of total professionalism Their management of property is absolutely 5 star
5/5
FacebookGreat customer service all round! I spoke to a Mr. Wayne Ryan who was very polite and showed intention to help me through everything I needed to know.
5/5
FacebookThey help to buy our first home 4 years ago and it went so well and smoothly. Thank you. Looking forward to buying our next home �
5/5
FacebookWe have been dealing with Amy Schulz in the Aylesbury store, she was was fantastic! Such a good estate agent, will definitely go through her again!! �
5/5
FacebookAdam Lewis in the Wycombe branch has been very helpful and informative with my property enquiries. I would highly recommend going to Chancellors for anything property related!
5/5
FacebookI'm very impress with the service I've received and the prompt reply to my enquiries from Emma Keeley Marla. Thank you so much, you've been very efficient.
1/5
FacebookBeen trying to view a commercial property for 2 months now and chancellors dont seem at all proactive No calls retuned, no emails even read.
5/5
FacebookI am very pleased with the way my conveyancing, was carried out by virginia ayres, working extremely hard to bring my move to a rapid conclusion,
5/5
FacebookHad a perfect experience with Lauren Perks. What a star employee, put herself out to make my life as easy as possible! Thanks so much!
1/5
FacebookVery poor service: Constantly lied to, ignored and disregarded. Nothing in comparison to other sales agents that I've used before. Would never use Chancellors again.
5/5
FacebookLauren Perks has is my Property Manager and she has been a pleasure to deal with. Courteous, professional and efficient. Highly recommend the service.
5/5
FacebookMr Nathan Armstrong from Aylesbury - thank you for your kindness and understanding my husband and I will be intouch shortly. Thanks again
5/5
FacebookFantastic service by all, we dealt primarily with Craig who has been a pleasure to deal with! Will recommend to one and all!
5/5
FacebookVery helpful service from Danny Dickison and Anita Pidgeon in particular. Quick to respond to emails and easily accessible over the phone. Thanks!
5/5
FacebookAmy Schulz from the Aylesbury office was very polite and cheerful. She was very helpful giving me expert advise on my house move.
1/5
FacebookI would like to say that I have found chancellors shockingly bad as a tenant. I will never be using them again
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Chancellors Hay-on-Wye
Has Chancellors won any awards?
Yes. In The Trusted Agent 2026 awards: Chancellors, Powys won Trusted Agent; Chancellors, Newbury won Gold; Chancellors, Bracknell won Gold; Chancellors, Thatcham won Trusted Agent; Chancellors, Bicester won Trusted Agent; Chancellors, Didcot won Trusted Agent; Chancellors, Kensington and Chelsea won Trusted Agent; Chancellors, Reading won Trusted Agent.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Chancellors Hay-on-Wye hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hay-On-Wye.
