Every review we hold for the Hawkinge office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAfter a disappointing experience with a.n.other agent last year, we just couldn't be happier with the one we've had with Stuart and Carlo! Saw a house (we'd stopped actively looking), viewed Friday, offered Saturday, put ours on the market Wednesday, sold Thursday!! Everything so far has been handled fabulously and we look forward to getting into our amazing new home! Thank you so much guys!
Emma · 26 October 2024
Agent replied · 9 November 2024
Dear Emma and James,
We are absolutely delighted we have been able to renew your trust and experience with estate agents.
Equally we are thrilled that we managed to sell your house so quickly and so secure your new house.
Now onwards to completion day…
Kindest regards
Carlo Martella
Director - Folkestone estate agents Your Key Move
★★★★★ 5/5
GoogleCarlo is excellent at helping with ideas on how to prepare to market a property and is always offering great advice. Couldn't thank him enough
Kyle · 10 May 2024
Agent replied · 13 June 2024
Dear Kyle,
Thank you for you for taking the time to leave me a review.
We are always more than happy to provide advice on the best ways to prepare a property before going to market, as well answering any concerns or questions people might have.
If I can be of any further assistance, please don’t hesitate to call again.
Kindest regards
Carlo Martella
Folkestone & Hawkinge estate agents Your Key Move
★★★★★ 5/5
GoogleI would Highly recommend this company, Carlo has been so helpful from street to finish and really goes out of his way to deliver top customer service, great communication throughout the process.
Michael · 16 December 2023
Agent replied · 13 June 2024
Dear Michael,
Thank you for taking the time to leave us a review.
We are delighted to hear from you that we provided a five star service.
If we can be of any further assistance please don’t hesitate to contact us.
Kind regards
Your Key Move Folkestone Estate Agents
★★★★★ 5/5
GoogleCarlo was amazing and very invested in selling our property. His great line of communication made the whole process stress free and exciting
Mike · 13 June 2024
Agent replied · 13 June 2024
Dear Mike,
It’s such a pleasure to see that our hard work hasn’t gone unnoticed and would like to thank you for taking the time to leave this review.
It’s been my pleasure and I wish you all the very best for the future.
Kindest regards
Carlo Martella
Your Key Move Folkestone and Hawkinge Estate Agents
★★★★★ 5/5
GoogleGreat service, good communication and competitive rate. Carlo took some fabulous photos of my flat which really showed it at its best, resulting in a full asking price offer from the first viewer. Highly recommend!
Jayne · 16 September 2025
Agent replied · 13 June 2024
Dear Jayne,
Thank you for your lovely review! … More
★★★★★ 5/5
GoogleCarlo was exceptional in helping us … so informative every step of the way ! totally recommend this Business was honest reliable and trustworthy. Thank you!
Alison · 14 February 2024
Agent replied · 13 June 2024
Dear Alison,
Here at Your Key Move Folkestone estate agents we strive to provide the very best service and are delighted to see that we have delivered this for you.
Thank you for taking the time to leave us a review.
Kindest regards
Carlo
Director of Your Key Move Folkestone Estate Agents
★★★★★ 5/5
GoogleSelling my home through YourKeyMove was a pleasant experience for me.
I found Carlo to be very informative and helpful and understanding from start to finish. …
Zobida · 16 November 2025
Agent replied · 27 December 2025
Dear Zorbida,
Thank you so much for your wonderful 5-star review and for trusting Your Key … More
★★★★★ 5/5
GooglePre-advertising advice, advertising (photos, wording and pricing), all excellent. No tie-ins, so leave anytime you are unhappy - which shows their confidence in their service. And they always get back to you quickly when you call with a question or concern. They thoroughly check the chain behind any offer and advise on risk of acceptance. We have used two other estate agents in the area (Folkestone) before, and there was no comparison in any of the above.
David · 17 October 2023
Agent replied · 13 June 2024
Dear David,
Thank you so much for your review.
It’s always our pleasure to be able to the best possible advise.
We always do our very best with all our listings and our service to ensure we provide the best service possible.
We don’t believe tie-ins or any upfront fees to get your listing live should ever be charged or put in place by a reputable estate agency.
Kind regards
Folkestone Estate Agents Your Key Move
★★★★★ 5/5
GoogleBrilliant from start to finish. Carlo was really helpful always there when needed and could not do enough for you. Would 100% recommend.
Lee · 14 February 2024
Agent replied · 13 June 2024
Dear Lee,
Thank you for your review.
It was fantastic to read your review, especially that you would recommend us as this is the best way to get new customers.
All the very best,
Kindest regards
Carlo
Director, Folkestone Estate Agents Your Key Move LTD
★★★★★ 5/5
GoogleWe were highly recommended to YOUR KEY MOVE from friends who recently sold their property with them and we haven't been dissapointed. From the first call to Carlo to actually closing the deal he was faultless. We had viewed a property and needed to get on the market asap and he came that evening producing the photos and the property was on the market within 2 days. The 1st booking made within a couple of hours of going live and the house sold to the 1st person that viewed for over the asking price. Buying and selling is stressful and Carlo has definately taken the stress out of it so far. Thank you so much for all your help to give us the best chance to secure our dream property.
We would certanly give more than 5 stars if we were able
Lorraine · 14 June 2023
Agent replied · 13 June 2024
Dear Lorraine,
Thank you so much for the five star review.
It is always a pleasure to be able to hear that we have exceeded expectations.
It’s also especially pleasing to hear that we have been recommended from past customers.
All the very best
Folkestone Estate Agents Your Key Move
★★★★★ 5/5
GoogleThank you Carlo, for being incredibly informative.
Andy · 20 October 2024
Agent replied · 23 October 2024
Dear Andy,
Thank you so much for taking the time to leave a review .
It’s always our pleasure to help provide the very best Advise.
Kindest regards,
Carlo Martella
Director - Folkestone estate agents Your Key Move
★★★★★ 5/5
GoogleI contacted carlo about looking around a few properties and omg he couldn't of been more helpful.
He was so polite and patient and you could just see straight away he wasn't about the money but wanted you to have the right place.
I couldn't of been more happy as a customer of how I and my family were treated.
Will never go anywhere else.
Thank you so much for everything you have done and are doing.
Michaela · 14 June 2023
Agent replied · 13 June 2024
Dear Michaela,
It was our absolute pleasure meeting you and your lovely family.
We look forward to helping you more going forward on your property journey.
Kind regards,
All the Your Key Move Folkestone Estate Agents team
★★★★★ 5/5
GoogleFound Carlo and the team easy to work with. We purchased a property on behalf of clients and they facilitated the purchase and viewings, assisting as needed along the way. Look forward to the next one!!PositiveResponsiveness, Professionalism
Sarah · 27 August 2022
Agent replied · 13 June 2024
Dear Sarah,
The Your Key Move team are delighted to have been able to help you and your clients find the desired properties whilst providing a true five star service.
Having cash investors like you on our books helps us to achieve sales in record times, whilst providing our sellers with the knowledge that their sales are safe and protected.
We very much look forward to working with you in the future!
Kind regards
Folkestone Estate Agents Your Key Move
★★★★★ 5/5
GoogleFantastic knowledge and always got your best interests at heart. Very committed making sure you get the deal that you want and obsessive in making sure your sale goes through
Aron · 13 July 2025
Agent replied · 9 November 2024
Dear Aron,
It’s been my pleasure to help you on your house journey. … More
★★★★★ 5/5
FacebookCarlo is a brilliant estate agent; he’s fastidious, an excellent communicator and very trustworthy. He has sold two properties for me now and has provided world class service.
Jamie · 12 January 2025
★★★★★ 5/5
GoogleI cannot emphasise how much the service from Carlo and David exceeded my expectations. Extremely quick, honest, informative and reliable. In the space of 1.5 hours Carlo organised a viewing, put my offer to the vendor and swiftly congratulated me on their acceptance!! Exceptional!! I hope many more people get the opportunity to benefit from their ‘5* Customer Service’. I will certainly use them again! Needless to say, I will be recommending them to all of my family, friends and neighbours 🤗PositiveResponsiveness, Quality, Professionalism
Eloise · 24 October 2022
Agent replied · 23 October 2024
Dear Elli,
Thank you so much for the wonderful review you left us. We are delighted that we have been able to help you secure a property and will now make sure that we speed your purchase through to completion.
Kind Regards
Your Key Move
★★★★★ 5/5
GoogleCarl was amazing when we sold our house. He always kept us in the loop with every development, Chased where needed. I would thoroughly recommend!! He went above and beyond with the whole sale process
Šarūnas · 14 June 2022
Agent replied · 13 June 2024
Dear Sarunas,
We are very pleased that you placed your trust in Your Key Move Estate Agents to sell your property quickly and efficiently.
All of the team wish you every success in the future and will be delighted to help you with any future sales or purchases!
Kind regards
All of the Your Key Move Folkestone Estate Agent Team.
★★★★★ 5/5
GoogleI cannot emphasise how much the service from Carlo and David exceeded my expectations. Extremely quick, honest, informative and reliable. In the space of 1.5 hours Carlo organised a viewing, put my offer to the vendor and swiftly congratulated me on their acceptance!! Exceptional!! I hope many more people get the opportunity to benefit from their ‘5* Customer Service’. I will certainly use them again! Needless to say, I will be recommending them to all of my family, friends and neighbours 🤗PositiveResponsiveness, Quality, Professionalism
Elli · 14 June 2022
Agent replied · 13 June 2024
Dear Elli,
Thank you so much for the wonderful review you left us. We are delighted that we have been able to help you secure a property and will now make sure that we speed your purchase through to completion.
Kind Regards
Your Key Move
★★★★★ 5/5
GoogleGenuine and professional service. So happy we used this them to find our new home. We moved down to Kent, it was a big move for us and Your Key Move were great help. Would recommend!PositiveProfessionalism
Mark · 14 June 2021
Agent replied · 13 June 2024
Dear Mark,
Thank you so much for taking the time to leave us a review.
It's our pleasure to have been able to assist you finding your dream home, we wish you all the best for the future.
Kindest Regards
The Your Key Move Team
Folkestone Estate Agents
★★★★★ 5/5
GoogleAs first-time buyers, we couldn’t have asked for a better experience with Your Key Move. …
Huw · 16 September 2025
Agent replied · 16 April 2026
🏡 Your Key Move Ltd, Estate Agents in Folkestone
Hi Huw, … More
★★★★★ 5/5
GoogleWe are extremely happy with our experience with ‘your key move’.
We have been on the market for exactly 1 week and already had 4 viewings and under an offer.
Couldn’t be more pleased with this estate agency. All my queries have been explained clearly and communication is very quick and easy with Carlo.
I would definitely recommend using ‘your key move’ to anyone!
Alice · 14 June 2023
Agent replied · 13 June 2024
Dear Alice,
We are delighted to have been able to help you with the smooth sale of your property and thank you for taking the time to leave us a review.
Congratulations once again!
Kind regards,
Your Key Move Folkestone Estate Agents
★★★★★ 5/5
GoogleSo pleased we chose to use Your Key Move, from the very first meeting with Carlo he installed confidence for us that he had the ability to list our property professionally & achieve a positive outcome.
Qualities I’d include are honesty, fantastic communication, genuine enthusiasm, non overpowering & generally all round great guy.
Really good to see more of their For-sale boards popping up in this area which inspires confidence thank you very much for your professional service YOUR KEY MOVE.PositiveResponsiveness, Quality, Professionalism, Value
Graham · 14 June 2021
Agent replied · 13 June 2024
Dear Graham,
It’s been my absolute pleasure to do my very best for you both!
Your a fantastic couple and I’m so pleased we have delivered for you as you placed your faith in us to sell your beautiful house.
All the best from me and the whole team.
Carlo
Folkestone Estate Agents Your Key Move
★★★★★ 5/5
GoogleWe first put our property up for sale with Your Key Move back in August and it sold with in two weeks for a great price and we was so happy. Sadly 8 days before Christmas due to unforeseen circs our buyer had to pull out so Your Key Move stepped up and put our house straight back on the market and we sold again with in 3days! It was a Christmas miracle!
We cannot thank all the team enough at Your Key Move and we could not recommend them more! If you want your property sold quickly, for a good price and amazing service use Your Key Move. They are honestly the best!PositiveResponsiveness, Quality, Professionalism, Value
James · 14 June 2021
Agent replied · 13 June 2024
Dear Gemma & James, we are delighted that we have been able to help twice. Kind Regards and Merry Christmas from us.
★★★★★ 5/5
GoogleYOUR KEY MOVE" Estate agents
Offer a high level of service in all areas of expertise in this field.
They are available for help and advice from 8am until 8pm each day.
We found Carlo extremely professional and thorough with his approach. Highly knowledgeable, extremely hard working and a consistent smooth service.
Please do give them a call if you are thinking of selling and would like this high level of service at an extremely reasonable cost.PositiveProfessionalism
Samantha · 27 August 2021
Agent replied · 13 June 2024
Dear Samantha,
Thank you for choosing Your Key Move of Folkestone to sell your house.
We are delighted that we were able to sell it for you in just over a week and that you have now found the house you were looking for.
We will continue to provide you with a five star service right through to completion.
Take care and all the very best for you and your lovely family.
Regards
Your Key Move - Folkestone Estate Agents
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.