Every review we hold for the Hawkinge office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe’ve had an excellent experience purchasing our first home with Your Key Move. From start to finish, Carlo has been attentive, knowledgeable, and always on hand to support us with anything we needed. The entire process was smooth and handled efficiently, with everything progressing in a timely manner. Carlo consistently went above and beyond to ensure we felt supported and confident throughout, making what could have been a stressful experience feel straightforward and manageable. We would highly recommended to anyone thinking of selling or buying in the Hawkinge area and beyond.
Charlotte · 2 April 2026
Agent replied · 16 April 2026
Dear Charlotte,
Thank you for taking the time to share your feedback.
At Your Key Move Ltd, we are proud to be recognised as trusted Folkestone estate agents, and it’s always rewarding to hear when our clients have a positive experience.
As Director, Carlo Martella is committed to delivering a professional, transparent, and results-driven service, ensuring every client receives expert guidance whether buying or selling property in Folkestone and the surrounding areas.
Your comments reflect the high standards we strive to maintain as leading estate agents in Folkestone.
We understand that dealing with a professional estate agent is crucial, and we’re delighted that Your Key Move Ltd was able to support you successfully throughout your journey.
Our focus remains on providing local market expertise, clear communication, and a personalised approach that sets us apart from other Folkestone estate agents.
If you, or anyone you know, are looking for reliable and experienced estate agents in Folkestone, we would be delighted to help.
For more information, please visit www.yourkeymove.co.uk or call us on 01303 488878 to speak with our team directly.
Thank you again for your recommendation and trust in Your Key Move Ltd.
Kindest regards,
Carlo Martella
Director
Your Key Move Ltd
★★★★★ 5/5
Google⭐️⭐️⭐️⭐️⭐️
Carlo has been absolutely outstanding from start to finish. From the very first conversation, he was professional, honest, proactive and incredibly reassuring! exactly what we needed when selling a family home.
Communication was excellent throughout: always clear, responsive and transparent, with thoughtful advice at every stage. He managed viewings efficiently and clearly understood both the market and our situation. We always felt well informed and properly supported, never pressured.
The whole process felt smooth and well organised, and Carlo’s calm, pragmatic approach made a real difference. We wouldn’t hesitate for a second to recommend him to anyone looking to sell their home. He has been a true professional and a pleasure to work with.
Melissa · 16 February 2026
Agent replied · 16 April 2026
Dear Melissa,
Thank you very much for your kind and detailed review. I really appreciate you taking the time to share your experience and I’m delighted to hear that you felt supported and well informed throughout the sale of your family home.
Clear communication, honesty and a calm, practical approach are extremely important to me, so it’s great to know these made a positive difference for you. I’m pleased the process felt smooth and well organised, and that my understanding of both the market and your personal situation helped at each stage.
At Your Key Move Ltd, we’re proud to provide a personal and professional service as trusted Folkestone estate agents, also supporting sellers and buyers across the area as Hawkinge estate agents.
Your recommendation genuinely means a great deal and is something I never take for granted.
Thank you again for choosing Your Key Move Ltd. It was a pleasure working with you, and I wish you all the very best for the future.
Carlo Martella
Director, Your Key Move Ltd
👉 https://www.yourkeymove.co.uk
★★★★★ 5/5
GoogleWe had a fantastic experience Your Key Move from start to finish. Communication was excellent throughout and Carlo was always quick to pick things up and keep us informed. Carlo is very easy-going, genuinely listens to what you want, and never makes you feel pressured. Advice was given when needed and always felt honest and helpful. On top of that, the friendly and personable approach is what we were looking for; Carlo and the team have been a pleasure to deal with. We couldn’t have asked for better support selling our house and would highly recommend him.
Rutger · 16 January 2026
Agent replied · 16 April 2026
Dear Rutger & Kelly,
Thank you so much for taking the time to leave such a kind and detailed review, it really means a great deal to us.
We’re delighted to hear that you had a fantastic experience with Your Key Move Ltd and that our communication, honest advice, and friendly approach made the process of selling your home a positive one. Listening carefully, keeping clients fully informed, and ensuring there is never any pressure are values we take great pride in, so it’s wonderful to know this came across throughout your journey.
As independent Folkestone estate agents and Hawkinge estate agents, our goal is always to provide a personal, professional service tailored to each client, and feedback like yours reassures us that we’re doing exactly that.
Thank you again for your recommendation, it was an absolute pleasure working with you, and we wish you every success in your next chapter. If we can ever help in the future, please don’t hesitate to get in touch.
Kindest regards,
Carlo Martella
Director, Your Key Move Ltd
🌐 https://www.yourkeymove.co.uk
★★★★★ 5/5
GoogleIf you are thinking of moving house, you must consider Your Key Move.
Carlo's knowledge in the field is outstanding and he is so passionate and supportive throughout the whole process, even out of normal office hours.
The advertising of our property was very professional including top quality photographs, video, 2D and 3D floor plans, and a local description, all of which were superb.
It's over 45 years since we last moved and we were totally out of our depth with all the requirements for a modern day move but Carlo quickly put us at ease and went out of his way to help us, arranging everything that was required including the necessary EPC certificate.
Within an hour of being circulated, we had an enquiry and over the weekend the house was sold.
Carlo kept an open dialogue between the buyers and ourselves throughout negotiations, some messages being sent and received late at night.
From the offer being accepted to completion was only a matter of eight weeks.
I cannot express how much we appreciate all the effort and support given by Carlo and would definitely recommend Your Key Move to anyone considering putting their house on the market. You won't find any better.
Allan · 22 December 2025
Agent replied · 27 December 2025
Dear Allan & Kathy,
Thank you very much for taking the time to leave such a detailed and thoughtful 5-star review. It genuinely means a great deal.
As a director of Your Key Move Ltd, and as one of the leading estate agents in Folkestone, my priority is always to provide clear advice, honest guidance, and full support throughout the selling process, particularly for clients who haven’t moved home for many years. I’m delighted to hear that my local knowledge, communication, and availability helped make your experience feel straightforward and stress-free.
We take great pride in offering high-quality property marketing in Folkestone, so it’s wonderful to know that the professional photography, video, floor plans, and detailed local area description all met your expectations and helped achieve such a strong result.
Receiving an enquiry within the first hour and agreeing a sale over the weekend was an excellent outcome, and completing within eight weeks is a real testament to the proactive approach and cooperation between all parties involved.
Thank you again for placing your trust in Your Key Move, and for recommending us so highly. Feedback like this reinforces why we do what we do as dedicated Folkestone estate agents, and it’s been an absolute pleasure helping you with your move.
If you ever need property advice in the future, whether selling, valuing, or simply exploring the local market, I’ll be more than happy to help.
Kindest regards,
Carlo Martella
Director, Your Key Move Ltd
Trusted Folkestone Estate Agents
★★★★★ 5/5
GoogleWe had amazing service from your key move. We instructed Carlo to sell our property on the Monday and by the Thursday all floor plans, photos and videos had been completed. It went on their website on the Friday and was viewed and offered on on the Sunday. So a week and all was sorted! We have just completed and Carlo has been brilliant. Thank you!
Debbie · 13 December 2025
Agent replied · 27 December 2025
Dear Debbie,
Thank you so much for your fantastic review! It was a pleasure working with you, and I’m delighted that Your Key Move was able to achieve such a fast and smooth sale for your property. From instruction on Monday to photos, floorplans and video by Thursday, live on our website Friday, and an offer by Sunday, this is exactly the proactive, high-impact service we work hard to deliver.
At Your Key Move, we pride ourselves on being a leading Folkestone estate agent known for efficient marketing, clear communication, and results that exceed expectations. I’m thrilled you felt supported throughout your sale and that we were able to complete quickly and stress-free for you.
If anyone reading this is considering selling their home and wants a dedicated, hands-on agent who gets results fast, I’d love to help.
Visit us at https://www.yourkeymove.co.uk to book a free valuation or learn how we can achieve the best price for your property.
Thank you again for choosing Your Key Move!
Kindest regards,
Carlo Martella
Director - Folkestone Estate Agents Your Key Move LTD
★★★★★ 5/5
GoogleCarlo was extremely professional from the first meeting , all they way through the whole selling process. He dealt with all the viewings personally and did not delegate viewings to less experienced employees. The result was that he managed to get 2 offers early in the process by educating the buyers about the property and surrounding location. He took the time to learn all the details of the property. This is not my experience with the other larger agents.
Brad · 14 March 2025
Agent replied · 25 August 2025
Dear Brad,
Thank you for taking the time to leave me a review.
Its wonderful to hear that I've lived up to expectations.
Once again thank you for placing your trust in us which was greatly appreciated.
Kindest regards
Carlo Martella
Director - Folkestone estate agents Your Key Move
★★★★★ 5/5
GoogleCarlo at Your Key Move was amazing to work with. We had a full asking price offer within a week, thanks to great photos and marketing. He was always available - even outside the usual hours - which made such a difference while juggling work and family life. Friendly, professional, and really supportive throughout. 10/10 Highly recommend!
Lauren · 16 October 2025
Agent replied · 16 April 2026
Thank you so much for your wonderful review! 🌟 It was a real pleasure working with you and I’m thrilled we achieved a full asking price offer so quickly. At Your Key Move we pride ourselves on professional marketing, high-quality … More
★★★★★ 5/5
GoogleCarlo was so helpful. He came over and was friendly and kind. He was clear and explained how he worked. What I liked most about Carlo is that he was available to support when I needed it and he replied to my calls. He also has a great …
Amanda · 16 November 2025
Agent replied · 27 December 2025
Dear Amanda,
Thank you so much for your wonderful 5-star review and for trusting Your Key Move with the sale of your property. … More
★★★★★ 5/5
GoogleFirstly, I think the marketing photos really stood out on the webpage - not your usual straight forward photos; more focused on quality detail and how my open plan rooms connect as a social space. So good.
Carlo works hard, often communicating outside the usual 9-5. He’s consistently positive, honest with advice, checking in regarding my wishes and prompt with feedback throughout the process.
I am thrilled today he brought news he’s received a full asking price offer! I would highly recommend using this agent as an all round personalised service
Adele · 16 March 2026
Agent replied · 16 April 2026
Dear Adel,
Thank you for your kind words!
We’re thrilled you loved our marketing photos and Carlo Martella’s personalised, honest service. His dedication helped secure a full asking price offer, and he’s always happy to go beyond standard hours to keep clients informed.
For anyone seeking trusted Folkestone estate agents, Carlo and the Your Key Move team are here to help.
Visit www.yourkeymove.co.uk
★★★★★ 5/5
GoogleHaving dealt with a number of well known Estate Agents in the past, I can say that Your Key Move was absolutely the right choice when selling my property.
Carlo at Your Key Move was far more proactive and much more responsive than …
Lucy · 16 November 2025
Agent replied · 27 December 2025
Dear Lucy,
Thank you so much for your fantastic review and for placing your trust in Your … More
★★★★★ 5/5
GoogleWow!!!! I spoke to Carlo (as recommended by a friend) on the Wednesday afternoon I had found a property I liked without yet being in the market… he came to view mine on the Thursday I was live on the market and on rightmove by Friday …
Sophie · 16 October 2025
Agent replied · 27 December 2025
Thank you so much for your amazing review, Sophie! 🙏 We’re absolutely delighted that you had such a positive experience working with us. From launching your property on the market within 24 hours to receiving an asking price offer in under … More
★★★★★ 5/5
GoogleHad an excellent experience, recently completing the sale of my house in May 2024. Carlo was professional throughout the process, always a WhatsApp message away and very responsive. A great salesman with a likeable charm, flexible approach and positive attitude, Carlo helped to sell our home for a price we were happy with and charged a very reasonable fee. He took a lot of the stress out of the process and I would strongly recommend using his services if you're thinking of selling your home!
James · 7 June 2024
Agent replied · 13 June 2024
Hi James,
Thank you so much for leaving me such a lovely review.
It’s honestly been an absolute pleasure and I wish you the very best in your new home and for the future.
Take care and all the best,
Kindest regards
Carlo
Director of Your Key Move Folkestone and Hawkinge estate agents.
★★★★★ 5/5
GoogleReally happy with this estate agents, all went very smoothly. Carlo was very professional and attentive. He kept us up to date throughout the process. Would highly recommend them as an estate agent from a buyers perspective.
Jodie · 27 November 2025
Agent replied · 27 December 2025
Dear Jodie,
Thank you so much for your wonderful review. It was a pleasure supporting you throughout the buying process, and I’m delighted to hear everything went smoothly. At Your Key Move Ltd, we pride ourselves on professional, attentive service and clear communication, so your feedback truly means a lot.
If you ever need any assistance in the future, whether advice on the local Folkestone property market or a valuation, we’re always here to help.
Thank you again for recommending us from a buyer’s perspective.
Carlo Martella
Director, Your Key Move Ltd
Folkestone Estate Agents
www.yourkeymove.co.uk
★★★★★ 5/5
GoogleCarlo was excellent with selling my later mothers property, within a day of advertising we had multiple viewings and within a week we had a full asking price offer, we couldn't be happier, thanks Carlo.
Derek · 27 November 2025
Agent replied · 27 December 2025
Dear Derek,
Thank you so much for your kind review. It was a privilege to assist you with selling your late mother’s property, and I’m delighted that our marketing delivered such fast results, multiple viewings within 24 hours of going live and a full asking-price offer within the first week.
At Your Key Move Ltd, we pride ourselves on being a proactive, reliable and highly experienced Folkestone estate agent. Whether selling a family home or a sensitive probate property, my priority is always to provide a personal service, clear communication and a strong strategy to achieve the best possible price in the shortest time.
I’m truly pleased that you were happy with how smoothly the sale progressed and with the final outcome. Feedback like yours not only means a lot personally but also helps others searching for a trusted estate agent in Folkestone to feel confident choosing Your Key Move Ltd for their property valuation or home sale.
Thank you again for placing your trust in me during such an important time.
Carlo Martella, Director, Your Key Move Ltd
★★★★★ 5/5
GoogleCarlo is a highly trustworthy, efficient and dynamic estate agent who we felt very safe with during our house sale. Carlo is certainly different to other estate agents in the way that he is actively involved every step of the way and works with everyone's best interests at heart. We are really grateful to Carlo for his help throughout the process of selling our house and would recommend his services without hesitation.
Eva · 27 July 2024
Agent replied · 26 August 2024
Dear Eva,
It’s really kind of you to take the time to leave me a review.
It was my pleasure to sell your house and to restore your confidence in estate agency.
Kindest regards
Carlo Martella
Your Key Move Folkestone and Hawkinge Estate Agents
★★★★★ 5/5
GoogleThis was a fantastic service, top drawer, attentive, reassuring, and I could not recommend Carlo more highly, small firm but therefore very personal service, honest advice and, perhaps most importantly, clear input and beyond helpful at every stage, if you're buying in Kent, use this company.
Anthony · 22 July 2025
Agent replied · 12 August 2025
Dear Anthony,
Thank you so much for your kind words and generous feedback! It was a real … More
★★★★★ 5/5
GoogleYour Key Move were recommended to us by friends. Carlo is so helpful, providing a friendly but very professional service. He is extremely knowledgeable and his communication throughout is excellent. Being kept updated at every stage of the selling process was reassuring. If you are looking for a professional company with a personal touch to sell your home, look no further! We highly recommend Carlo and Your Key Move.
Diane · 10 May 2024
Agent replied · 9 June 2024
Dear Diane,
Thank you for your lovely review.
It was my pleasure to sell the house for you and Mark and am so pleased that all the hard work has now paid off.
You can now look forward into moving to the house of your dreams.
Kindest regards
Carlo Martella
Folkestone & Hawkinge estate agents Your Key Move
★★★★★ 5/5
GoogleCan’t praise Carlo and his staff enough .
Our purchase was dealt with the utmost professionalism .
All our questions and there were a few we’re all answered very promptly and kept us up to speed with all events.
I would most certainly use them again if ever I moved on and would recommend them to all I know.👍
Paul · 19 March 2026
Agent replied · 16 April 2026
Dear Paul,
Thank you so much for your fantastic review! 🌟 We’re delighted to hear that Carlo and the team at Your Key Move, Folkestone Estate Agents could provide professional, prompt, and reassuring support throughout your purchase.
At Your Key Move, we aim to make every property experience as smooth and stress-free as possible, keeping our clients fully informed every step of the way. Your recommendation means the world to us, and we’re thrilled that you would trust us again in the future.
For anyone looking for reliable, personable, and professional Folkestone Estate Agents, we’d be delighted to help. Learn more about our services at www.yourkeymove.co.uk
Thank you again for choosing Your Key Move, Folkestone Estate Agents!
★★★★★ 5/5
GoogleCarlo has been exactly what you would want from an agent working on your behalf. Proactive and keen to do the best job. Couldn’t recommend highly enough.
Claire · 28 October 2025
Agent replied · 27 December 2025
Thank you so much for your kind words, Claire! 🙏 We’re delighted that you found our service proactive and dedicated to achieving the best results. Selling your home in under a week was a fantastic outcome, and we’re thrilled we could make the process smooth and stress-free. 🏡✨
If you ever need advice or support with buying or selling property again, we’d love to help. You can find out more about our services at www.yourkeymove.co.uk, Your Key Move Ltd, your trusted Folkestone estate agent.
Warm regards,
Carlo Martella
Director, Your Key Move Ltd
★★★★★ 5/5
GoogleCarlo has been absolutely brilliant from the first point of contact. He listened to what we needed from the sale of our house and gave advice based on that. The property went on to the market really easily and we had multiple offers within 24 hours. The communication from Your Key Move is fantastic and after such an easy experience, we won’t use anyone else! Thank you.
Grace · 10 May 2024
Agent replied · 9 June 2024
Dear Grace,
Thank you for your lovely review.
We were delighted to have been able to sell you property so quickly.
Kindest regards
Carlo Martella
Folkestone & Hawkinge estate agents Your Key Move
★★★★★ 5/5
GoogleCarlo was the estate agent for a property we were buying, and he was super helpful! More responsive and informative than everyone else we had to deal with, and really went the extra mile by always replying, keeping us updated with things, and passing communication between us and the sellers. He has no obligation to even speak to me as he isn’t my estate agent! Will 100% be using him next time if we move again. A** service! Thank you for all your help!!! Very kind too!!!
Nic · 14 June 2023
Agent replied · 13 June 2024
Dear Nic,
Thank you so much for the lovely review!
It’s been our absolute pleasure to be able to help you throughout your buying journey with us.
Even though we were not your agent we still wanted to help you as if you were.
Wishing you the very best in your new home and many years of happiness.
Best wishes
Your Key Move Folkestone Estate Agents
★★★★★ 5/5
GoogleBest Property Agent. We decided to sell our home through Carlo and his Team and from the outset, he offered a sleek, high end and assured level of marketing for our property. Every bit the professional, he worked tirelessly to achieve a sale. Nothing is ever too much trouble to him and if anyone out there wants to sell their house, Carlo is your No1 go-to. We highly recommend Your Key Move, this agent is as good as they get.
M · 14 June 2023
Agent replied · 13 June 2024
Dear Mark,
It’s been our absolute pleasure to have been able to sell your house and provide you with a five star service.
We will now make sure that we continue to provide you with an outstanding service right through to a speedy completion.
Kind regards
Folkestone Estate Agents Your Key Move
★★★★★ 5/5
GoogleWe have just recently put our house on the market during what some would suggest is a rather turbulent time. We have a buyer already and fingers crossed will proceed smoothly.
Carlo has dealt with us in a truly professional manner and always has our best interest at heart and is available to speak with, at all times. We had a video taken of our property which is just superb and I am sure helped the process. I hope others get the benefit of Carlo and his team - if you are thinking of selling - don't hesitate - a class act.
Jane · 14 June 2023
Agent replied · 13 June 2024
Dear Jane,
We are absolutely delighted to read your review and equally delighted that we managed to sell your beautiful home so quickly.
Once again, tank you for choosing us to be your agents!
Kind regards
All of the Your Key Move Team
Folkestone Estate Agents Your Key Move
Good luck with the house hunting now!
Kind regards
Your Key Move - Folkestone Estate Agents
★★★★★ 5/5
GoogleCarlo at Your Key Move is an Estate Agent, but not like any other Estate Agent I have ever dealt with. He is passionate about providing the very best service possible for his clients. I have been attempting to sell my property for the past year and I have had more people coming to view in the few weeks since I signed up to Your Key Move than I had with the previous Estate Agencies, and more significantly he has found me a buyer! Carlo is tirelessly proactive and keeps me updated at every stage throughout the process. If you are serious about selling your property, contact Your Key Move for a truly five star service.
Jenny · 14 June 2023
Agent replied · 13 June 2024
Dear Jenny,
What a lovely review to read, we are delighted that we have been able to provide you with the five star service that you deserved.
All the very best from all of the Your Key Move team.
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