5/5
Good communication throughout sale process
Agent replied · 10 December 2024
Thanks for leaving us your great 5* review. Kind regards, Lucy, Customer Relations.
Trusted Agent profile · Havering
★★★★★
197 reviews across 1 platform
16 North Street, Hornchurch, RM11 1RH, Havering, RM11 1RH
Bairstow Eves's office in Havering, at 16 North Street, is rated 4.9 out of 5 across 197 reviews on 1 platform, including 197 Google reviews rated 4.9.
Every review we hold for the Havering office, from every platform, shown as written. First names only.
5/5
Good communication throughout sale process
Thanks for leaving us your great 5* review. Kind regards, Lucy, Customer Relations.
5/5
One of the friendliest team of professionals I have met under one roof. Special shout outs to Gary and Julie to organise my viewings and going above and beyond once they understood my needs.
5/5
Being a first time landlord Debbie & Kayleigh have been great, they explained everything about the letting process and offered a competitive fee. They found us professional tenants really quickly and took care of everything with the fully managed service. Hopefully we can keep working together for years to come. Thanks
Wonderful to read Ashley that you had a fantastic experience with our local Bairstow Eves Hornchurch team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Best wishes, Lucy.
5/5
I would like to say a massive thank you to kayleigh & Debbie for all the work they have done i feel like they went above and beyond to get me into this beautiful home and would highly recommend them to everyone. Thank you both once again.
Thank you for your superb 5* review of the great service you received from the local team and it is a pleasure to read that you would thoroughly recommend the team. Kind regards, Donna.
5/5
Amazing team, Aurelija and Rebecca are very helpful, kind and professional. Strongly recommend them. They will get you your dream house ;)
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
5/5
It has been an absolute pleasure working with Aurelija at Bairstow Eves Hornchurch to let my current property. She was very informative throughout the process and is very friendly and helpful. I would absolutely recommend her services. KristyPositiveResponsiveness, Quality, Professionalism, Value
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
1/5
Absolutely awful service. Tried no stars but it wouldn't let me do that. One star is over-rating their appalling customer care
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
5/5
I am very impressed by the level of professionalism by Shanice. Very helpful and ready to always answer my questions. Excellent communication from viewing day and subsequently. Highly recommended, 5 STAR!
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
5/5
Really helpful and kept me up to date throughout the sale of my late fathers house. Would highly recommend.
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
2/5
I haven't had any dealings with Bairstow Eves for almost a year, yet I am being pestered (during working hours) for a review. I was sent an email to leave a 'positive review' of my experience, which in itself is presumptuous, then called a day later to check whether I received the email, and asked AGAIN to leave a review. I do not appreciate the pushy approach, nor being called unnecessarily when I'm at work. If only I had as much time on my hands as the staff there seem to!
5/5
Bairstow Eves Hornchurch have provided me with great service and support. They have gone above and beyond to make sure that my property is on the market in next to no time. They are professional and their service is second to none. They make you feel welcome and make sure that you know everything you need to know. They make sure they get you the right tenants for your property. If you need any help the best man to ask and look out for is Stephen Menon. He is a top man made sure that my property was advertised the same day and got me viewings in next to no time.
5/5
I would like to say a big Thank You! To all of the Bairstow Eves staff from the Hornchurch staff and especially to Sophie who help us a lot with all my enquires that i ask her . Keep up with the good job !
Hi Calin Thank you for taking the time to leave this review. I will make sure this gets fed back to the team and especially Sophie as it sounds like they have earned those 5 stars! Kind regards, Chris
3/5
Kayleigh and Debbie got us moved in quickly to a rental as we needed to move from our house that had a water leak. They made a very stressful situation allot easier. Thank you
Really lovely to read another 5* review. Your comments will be passed on to the team. Kind regards, Donna (Customer Relations).
5/5
Oz was so great with helping me move into a beautiful flat!!! The team are so great and kind, always smartly dressed and want to do the best they can for you. Would 100% recommend. Thank you again Oz for all your help:)
Thank you Sophie for your great 5 star review of the service you received from Bairstow Eves in Hornchurch. It is brilliant to read that Oz and the team were kind and keen to do their best to help you. Thank you for the recommendation and we wish you the very best in your new home. Kind regards, Emma.
5/5
Excellent service from Oz, met all of our needs and requirements and went above and beyond to help get us settled into a new home. Thank you for all your help Oz!
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
I recently let my property through Debbie, the service I received was great and very professional, Debbie answered any questions I had and found me a Tenant very quickly, I would definitely recommend BairstowEves, thank you very much!
Kesi, thank you for taking the time to leave a glowing recommendation. Kind regards, Mark
5/5
Great service from Aurelija and Rebecca. Thank you!
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
Amazing help with everything I asked about and got our apartment within a couple of weeks amazing fast work
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
3/5
the staff were very personable, however I felt the administration left a lot to be desired. Specifically the administration department made multiple mistakes in our paperwork, and the communications were not quite as we were promised
Hi Brian, thank you for taking the time to leave your feedback. I am happy to hear that the staff were personable. If you would like to discuss your experience any further or elaborate on how the branch could have turned this into a five star review. Please email review@countrywide.co.uk. Many Thanks.
5/5
Great service. Aurelija and other staff members at the Bairstow Eves Hornchurch are very friendly, professional and helpful. Thank you for the positive experience.PositiveResponsiveness, Professionalism
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
Great service, very happy with Shanice help! Amazing , profesional …I predict a bright future for her!
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
5/5
I am extremely pleased with Sarah, she’s been so helpful throughout the process of purchasing my home.
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
Excellent and very professional service from Lee Appleyard, would happily recommend him and Bairstow Eves.
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
This was my first experience letting a property and I was really nervous about it. Thanks to the team at Bairstow Eves in Hornchurch the process was really easy and totally stress free. I now have a great tenant whom is really looking after the property and paying more rent then I was expecting. I will definately use this company again for any future rentals.
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