Trusted Agent profile · Havering

Bairstow Eves Hornchurch Sales reviews in Havering

4.9

★★★★★ Excellent

197 reviews across 1 platform

16 North Street, Hornchurch, RM11 1RH, Havering, RM11 1RH

Bairstow Eves's office in Havering, at 16 North Street, is rated 4.9 out of 5 across 197 reviews on 1 platform, including 197 Google reviews rated 4.9.

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4.9 / 5

197

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Havering office, from every platform, shown as written. First names only.

5/5

Google

The whole team but particularly Julie were nothing short of fantastic. After losing our buyer through no fault of Bairstow Eves a new buyer was quickly secured. They helped us manage a very stressful period with ease and I could not recommend them more. They went out of their way to help us with our onwards purchase which had no impact to them and were fantastic in negotiating our sale price even though Bairstow Eves fee was flat. If you're thinking of self selling Bairstow Eves was completely worth their fee and we had absolutely no regrets!

Alex · 4 October 2025

Agent replied · 8 October 2025

Thank you for your kind words! We are thrilled to hear that our team, especially Julie, provided exceptional service during a stressful time. We always strive to go above and beyond for our clients, and we are grateful for the opportunity to assist with your sale. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Bairstow as a company did excellently well to get me a property in Hornchurch. My contact person in Bairstow, Kirsty King was exceptional. She demonstrated the spirit of resilience and painstaking. She was responsible and responsive each time even when the transaction was getting delayed. I hanged on to the transaction because of Kirsty and I remain grateful to her for eventually bringing the transaction to a conclusion. I wish Kirsty best of luck in her career and long live to Bairstow. Peter

Peter · 3 October 2025

Agent replied · 8 October 2025

Thank you so much for your kind words, Peter! We are glad that our dedicated team, especially Kirsty, was able to help you find the perfect property in Hornchurch. We will make sure to pass along your compliments to her and wish her continued success in her career. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Kirsty, was helpful beyond agent/client, relationship During some extremely stressful stages of the buying and selling i felt that it wasn't just about the commission. The whole team, from Skyla, Kirsty and Julie were in contant contact keeping us updated with how things were proceeding, even on the day of exchange not taking their day off. At the best of times being and agent seems easy, but when issues arise is when they earn their fee. I wouldn't hesitate to recommend Kirsty and the rest of the team. Thank you so much for your help

William · 1 September 2025

Agent replied · 8 September 2025

"Thank you for your kind words! We are committed to providing exceptional service during every step of the process, even in the most stressful situations. It's our pleasure to help, and we appreciate your recommendation! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Aurelija was absolutely amazing in helping me find and secure my rental home. She made the whole process straightforward and stress-free, always keeping me informed and answering any questions quickly. Her professionalism and friendly approach really stood out, and she went the extra mile to make sure everything was taken care of. Thanks to her support, moving into my new place was smooth and hassle-free. I’d highly recommend Aurelija to anyone looking to rent a property!

Deina · 1 October 2025

Agent replied · 8 October 2025

Thank you for sharing your experience, we are thrilled to hear that Aurelija was able to make your rental process stress-free and enjoyable. We strive to provide exceptional service to all our clients and are so glad she went the extra mile for you. Best wishes, Lucy, Customer Feedback and Support Team

1/5

Google

I have extremely bad experience with my flat, I moved in on 30 of August. the electricity was cut off because of the debt of the previous tenant, and the Agent still didn't informed me, but asked to pay the deposit and the rent upfront before giving me keys to the property. Today is 3 of September and I'm in the flat without electricity and hot water. Still no answer and no help from the agency.

Me · 3 September 2025

Agent replied · 8 September 2025

Thank you for the kind words! We are thrilled to hear that you had a fantastic experience with Aurelia and that everything went smoothly. Our team takes pride in providing excellent service and we are happy to have helped you find your new home. Thank you for the recommendation! Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

⭐️⭐️⭐️⭐️⭐️ We recently rented a house through this agency and had a wonderful experience. Aurelija was extremely helpful, professional, and kind throughout the whole process. She made everything smooth and stress-free, always answering our questions quickly and guiding us with care. We’re very happy with the service and would highly recommend Aurelija and the agency!

Karina · 1 October 2025

Agent replied · 8 October 2025

Thank you for your kind words! We are thrilled to hear that you had a wonderful experience renting through our agency thanks to the help of Aurelija. We strive to make the process as smooth and stress-free as possible, and we are so glad it paid off for you. Thank you for your recommendation! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

It is an absolute pleasure to be able to finally write a review for Julie, the manager, and all her team. There was never a time I doubted her enthusiasm to ensure this sale was going to succeed. Every hurdle we met, she got it sorted, remained professional even though she was probably pulling her hair out. I thank you for always responding to every query I threw at you and if you were unavailable, which wasn't often Charlotte was on the phone to update. Thank you and I wish you continued success 🙌🏼

Kathleen · 3 December 2024

Agent replied · 10 December 2024

Thank you so much for your wonderful 5* review Kathleen! We're thrilled to hear that Julie and the team provided you with such exceptional service. Your kind words and support mean a lot to us. Wishing you all the best! Kind regards, Lucy, Customer Relations Team

5/5

Google

Very positive experience, we purchased a property from Bairstow Eves in Hornchurch, Kirsty was very helpful and knowledgeable when showing us around the property we purchased and was very helpful and quick to answer any questions or queries that needed answering, so a big thank you to Kirsty and the team, many thanks.

Stephen · 8 September 2025

Agent replied · 8 October 2025

Thank you for your kind words! We are thrilled to hear that you had a positive experience purchasing a property from Bairstow Eves and that our team member Kirsty was able to provide helpful and knowledgeable service. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

From the moment I viewed the property, to the day of completion.. the service experienced from Skyla, Julie and the team at Bairstow Eves Hornchurch was fantastic!! Professional, friendly and so efficient. Making my first time buyer experience so enjoyable and exciting!

Chloe · 5 October 2025

Agent replied · 8 October 2025

Thank you for your kind words! We are thrilled to have made your first time buyer experience enjoyable and exciting. Our team at Bairstow Eves Hornchurch takes pride in providing professional, friendly, and efficient service. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

After speaking to numerous agents I finally came across a lady is not only passionate about her job but also puts her clients first and is totally transparent in the buying process, she kept me updated throughout the process and would always have an answer for any question that I had, she is a true asset to the branch and a company as a whole, Charlotte Wright, I would give you 6 stars if I could as I now feel really confident in the buying process after speaking to you. I fully recommend Charlotte for any property transaction as she puts her whole heart into it

Krishna · 25 April 2024

Agent replied · 22 October 2024

Many thanks Krishna Pattani for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

I had a great experience. Skyla specifically was amazing. Everything was handled smoothly, and I was kept informed throughout the whole process. Really friendly and professional service. Thank you for making the purchase so stress-free!”

Ozgur · 20 November 2025

Agent replied · 22 November 2025

Thank you for your kind words! We are thrilled to hear that Skyla provided outstanding service and made your purchase stress-free. We pride ourselves on providing friendly and professional service to all our customers. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Hi I would like to thank Skyla and Julie for putting up with me and sorting things out. very stressful time moving, and made easy by the team at Bairstow Eves Hornchurch. Thanks again Peter

Peter · 18 November 2025

Agent replied · 22 November 2025

Thank you, Peter, for your kind words! We are so glad Skyla and Julie were able to make your move stress-free. Our team at Bairstow Eves Hornchurch is always here to help. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Have used the services of Bairstowe Eves for over 13 years (most recently this month) I highly recommend them and in particular Freddie, Aurelija and Kara for their promptness and professionalism - great people to deal with.

John · 22 October 2025

Agent replied · 22 November 2025

"Thank you for the kind words and for choosing to work with Bairstow Eves for over 13 years! We take pride in providing prompt and professional service, and we're glad Freddie, Aurelija, and Kara were able to assist you. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Julie was very personable and her team Kirsty and Skyla that also worked with us were great at keeping us informed and always kept us updated. Very happy with the service we received 👍 …

Susannah · 17 September 2025

Agent replied · 8 October 2025

Thank you so much for your kind words, we are thrilled to hear that our team went above and beyond to provide you with top-notch service. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We bought our first home late last year ( 2022 ) . From the moment we viewed it to the moment we got our keys Shanice was absolutely fantastic. She was our main point of contact and main source of information throughout the whole process and kept us informed every step of the way. She was always quick to respond to even the silliest questions and always had the time to talk to us and put us at ease. Thank you Bairstow Eves and thank you Shanice!

Jules · 23 October 2023

Agent replied · 22 October 2024

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

Shanice is most reliable, honest and transparent with her dealings. She guided us through our purchase in the best possible way. She was always quick to respond, took full responsibility of her work and made every possible effort to accommodate us towards completion of our purchase, Shanice provided great advice and best services. Kept us up to date, well informed, very professional and knowledgeable in her field She's proactive in following up presenting issues and reassured me whenever I had queries/concerns. I would strongly recommend her to anyone including my family and friends. Thanks, you so much Shanice and Bairstow Eves for all your hard work absolutely worth her weight in gold. A true representation of what an professional estate agent should be.

Mr · 23 October 2023

Agent replied · 22 October 2024

Thank you for your terrific 5* review, kind words and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Perfect service. Thank you Aurelija. Very quick, very professional, maximally transparent. Fully customer-oriented service. Apartment is perfect. Location is perfect. Value for money is super. All the details were clearly explained. Recommend Bairstow Eves agency.

Oleg · 23 August 2025

Agent replied · 22 October 2024

Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.

5/5

Google

Can't thank the team at Bairstows enough, especially Julie, for all their help in selling our home. It was an easy sale because of their help and support and, even though our purchase was nothing to do with them, Julie was the voice of experience allying our concerns and worries throughout. Would highly recommend them to anyone.

Lee · 19 November 2024

Agent replied · 10 December 2024

Thanks Lee for the excellent 5* review, recommendation and considerate comments regarding your experience with Julie and our Hornchurch branch. Best wishes, Lucy, Customer Relations.

5/5

Google

I recently contacted Lettings, and Kara was incredibly helpful over the phone. She answered all my questions thoroughly and made the whole process feel straightforward. I really appreciated her clear explanations.

Frankie · 24 September 2025

Agent replied · 8 October 2025

Thank you so much for taking the time to leave such a kind review! We are thrilled to hear that Kara provided such excellent service and made the process easy for you. We will make sure to pass along your kind words to her. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

From the beginning to the end of the process of selling the house which was empty, was carried out with no problems. They showed the people around the house, they gave us feedback, and were kept informed all the way along the line. Lee & Shanice would always ring back if we left a message and anything we didn’t understand they would clarify, nothing was too much trouble. Thankyou Sarah and the team xx. Jill Davis

Jill · 23 October 2023

Agent replied · 22 October 2024

Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Today I want to express my gratitude for the excellent work! I've seen a lot in my life, but I haven't seen such a clear, well-coordinated and high-quality work for a long time. In our time, there are very few people who are ready to approach their work with full responsibility, not to postpone anything and to perform it at a level. And you did it. I think your work will serve as a role model for others. Aurelija, Thank you so much.

Larisa · 23 August 2025

Agent replied · 22 October 2024

Many thanks for your outstanding comments and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

I would like to thank Julie, Charlotte Abbie and Sarah for all there help in selling my home they have been so helpful have gone above and beyond in helping me with what could have been a stressful process. They have made it as easy as possible I will definitely be recomending them to anyone that is thinking about selling or buying in the future. Thank you so much to the whole team.

Lorna · 23 October 2023

Agent replied · 22 October 2024

It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.

5/5

Google

Aurelija and Freddie were great help! Both explained everything in detail and took extra care with making sure every ran smoothly! Thank you

Lux · 25 October 2025

Agent replied · 22 November 2025

Thank you for your positive feedback! We are so happy to hear that Aurelija and Freddie provided exceptional service and took great care of you. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Bairstow Eves in Hornchurch recently sold my property, Julie, Kirsty and the team were extremely professional and helpful throughout the process and I would highly recommend them, thank you

Kellie · 25 August 2025

Agent replied · 8 September 2025

Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Feedback and Support Team.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Bairstow Eves's Google reviews

Questions about Bairstow Eves Hornchurch Sales

How many reviews does Bairstow Eves Hornchurch Sales have?

Bairstow Eves's Havering office has 197 reviews across 1 platform: 197 on Google.

What is Bairstow Eves Hornchurch Sales's rating?

Bairstow Eves Hornchurch Sales is rated 4.9 out of 5 across all 197 reviews, and 4.9 out of 5 on Google from 197 reviews.

Where is Bairstow Eves's Havering office?

Bairstow Eves Hornchurch Sales, 16 North Street, Hornchurch, RM11 1RH, Havering, RM11 1RH.

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