Trusted Agent profile Β· Havering

Bairstow Eves Hornchurch Sales reviews in Havering

4.9

β˜…β˜…β˜…β˜…β˜… Excellent

197 reviews across 1 platform

16 North Street, Hornchurch, RM11 1RH, Havering, RM11 1RH

Bairstow Eves's office in Havering, at 16 North Street, is rated 4.9 out of 5 across 197 reviews on 1 platform, including 197 Google reviews rated 4.9.

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4.9 / 5

197

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Havering office, from every platform, shown as written. First names only.

5/5

Google

Purchasing through Bairstow Eves, Hornhcurch was a pleasant experience. Julie is a great estate agent and I really appreciated her clear, direct communication style when navigating the offer and purchase processes. Abi and Kirsty were also excellent to deal with, and ensured my purchase process went as smoothly as possible.

Ben Β· 3 December 2024

Agent replied Β· 10 December 2024

Thank you for your glowing 5* review Ben. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.

5/5

Google

Kara is fantastic! She helped with all my enquiries and problems. she is a genuine lovely person. Thank you Kara πŸ₯³ …

Charlie Β· 15 October 2025

Agent replied Β· 22 October 2025

Thank you for choosing our business, and for your kind words about Kara! We are so glad she was able to provide you with excellent service and help with your needs. Our team is dedicated to making sure our customers have a great experience. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Julie and her team were fantastic. For what can be a complex process for many who havent encountered it before (or even those that have). They lay things our simply & transparently. They do what they say, in a timely fashion. I was very impressed and will be using these again for my next sale / purchase

Wayne Β· 24 July 2024

Agent replied Β· 22 October 2024

Thank you for your excellent 5* review and kind words of our dedicated team Wayne. Kind regards, Lucy, Customer Relations.

5/5

Google

Freddie went above and beyond to help me, what a lovely man, can't thank him enough for all his help and advice, Would highly recommend

Bernice Β· 10 September 2025

Agent replied Β· 8 October 2025

"Thank you for choosing us, it was our pleasure to assist you. We are glad to have exceeded your expectations and appreciate your kind words. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

After a long winded sale due to the buyer moving the goal posts many times, Julie Wagstaff went above and beyond to reassure, guide and advise! She was efficient, trustworthy and always did what she promised! Her team followed suit when she was with other clients. I would totally recommend using Bairstows in Hornchurch for professionalism with a lot of empathy and patience thrown in. Thank you Julie πŸ‘

Karen Β· 23 October 2023

Agent replied Β· 22 October 2024

Thank you Karen for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

I been dealing with Shanice Simmonds at Bairstow Eves, Hornchurch for the past few months looking for our dream home. Shanice has been an amazing contact to have, whereby she simply had our interest in mind and knew exactly what we wanted. On our first viewing he was chatty, professional and gave us all the time we needed with all the relevant background information on the property, vendor and set expectations from the outset. She kept us very well informed on all communications, offers and always there for any support during the moment of conveyancing. Keep up the good work Shan!

Kalam Β· 23 October 2022

Agent replied Β· 22 October 2024

Many thanks for the fantastic 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Highly recommend Bairstow eves in Hornchurch. Everyone I spoke to was friendly and helpful. I want to give a special thanks to Abbie and Julie for helping me find my dream first home! They were both very helpful, it couldn’t have gone any smoother and quicker! Thank you for all your help

Chelsea Β· 24 June 2024

Agent replied Β· 22 October 2024

Thank you for your glowing 5* review and recommendation Chelsea. Kind regards, Lucy, Customer Relations.

5/5

Google

We bought our first home through Bairstow Eves last year and found them friendly, efficient and always approachable. A relatively straightforward purchase (no chain, house in good condition), but the seller did have some issues with technology and communications. Julie and the team really went the extra mile guiding her through the process and always kept us informed.

Robert Β· 25 February 2024

Agent replied Β· 22 October 2024

Thank you for your brilliant 5* review and thank you for your kind words Robert Robinson. Best wishes, Lucy, Customer Relations.

5/5

Google

Right, where do we start? We recently used the Bairstow Eves team in Hornchurch for a property purchase. The team here have literally gone above and beyond to help us with our purchase. We had issues with our solicitors but with the help of Abbie, she got it done. Abbie has been very professional, yet friendly, and made the whole process smooth and informative. Julie, the manager, also played an active part and was helpful. I also have to mention Charlotte and Donna as excellent staff. But again, we have to say thank you to Abbie again as she really did make this process a lot more easier than previous experiences. The whole team are an asset to Bairstow Eves and are highly recommended

Prav Β· 23 August 2024

5/5

Google

Bairstow Eves Hornchurch made the purchase of our new property extremely easy and we’re very supportive throughout the whole process. Simone Tennant was the agent looking after us, her service was faultless. She constantly chased all parties and kept us up to date every step of the way, without her consistent hard work and determination I’m sure the process would of been much longer. I would like to thank Bairstow Eves and Simone for everything they have done to help us get the keys to our new property, we will definitely be using you next time!PositiveResponsiveness, Quality, Professionalism, Value

Pat Β· 23 October 2021

Agent replied Β· 22 October 2024

Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Fantastic service from Julie and Skyla from start to finish. They were so kind and supportive in helping me manage the sale of my father’s bungalow from 150 miles away. They always kept me informed and were skilled in their advice and negotiations from the start. A really personal approach that reflects how estate agents and house selling should be. A wonderful team.

J Β· 5 September 2025

Agent replied Β· 8 September 2025

Thank you for your kind words! It was our pleasure to assist you in selling your father's bungalow. We always strive to provide personalized and supportive service to our clients, and we are so happy to hear that we met your expectations. Best Wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Abigail & Julie of Hornchurch B. Eves are very friendly, made the whole process of purchasing our bungalow less stressful. All were carried out smoothly. Now we are looking forward to move in soon.

Mdorothee Β· 19 November 2024

Agent replied Β· 10 December 2024

Hello Mdorothee, Thank you so much for your wonderful 5* review! We're thrilled to hear that Abigail and Julie made your purchasing process smooth and stress-free. We wish you all the best in your new bungalow! Best regards, Lucy, Customer Relations Team

5/5

Google

As a first time landlords i would like to thank Kayleigh & Debbie for effort made making this process easy for us as possible. They managed to arrange a professional tennant and offered a great deal in return for us with the Full Management Package. Kayleigh has communicated well and comes across polite and easy to talk to. I would definitely recommend Bairstow Eves in Hornchurch to others as Kayleigh is a honest person to deal with as this is hard to find nowadays unfortunately. We hope we can carry on doing doing business for years to come.

Amit Β· 24 October 2019

Agent replied Β· 22 October 2024

Thank you Amitfor your and glowing 5* review of our local team. I will, of course, make sure your kind words are made known to the team and also their Regional Director. Kind regards, Scott

5/5

Google

I would like to thank Manisha and the team for the excellent service I received whilst doing my remortgaging and purchasing a property for my buy to let. Manisha and Debbie where very helpful every step of the way and always willing to answer all my queries. Manisha has been very warm, welcoming, patient and easy to talk to which made the remortgaging process smooth and delightful! I would strongly recommend Manisha (Countrywide Mortgage Adviser) & Bairstow Eves Hornchurch to my friends and family because of their fantastic service! I would also like to sincerely thank Debbie, the letting agent, for her efficiency in helping me to get a tenant in less than a month after I got the keys to my flat. Debbie is very professional and diligent in her duties. I was very impressed with her service. I would definitely recommend her to my friends and family and to anyone who is looking for a letting agent to manage their properties.

Titilayo Β· 24 October 2019

Agent replied Β· 22 October 2024

Thank you Titilayo for leaving your kind review. The local team appreciate your kind words and 5* rating. Best wishes, Mark

5/5

Google

I’m so grateful for the positive experience I have had when dealing with Aurelija Mendzoriute from the Hornchurch branch. Aurelija is extremely professional. Whilst being very warm, friendly and kind. A credit to Bairstow Eves!

Amanda Β· 22 September 2024

Agent replied Β· 22 October 2024

Thank you so much for your wonderful 5* review Amanda! We're thrilled to hear about your positive experience with Aurelija at our Hornchurch branch. She truly is a credit to Bairstow Eves. Best regards, Lucy, Customer Relations Team

5/5

Google

I would like to thank Matt and the team for the fantastic service that we received when selling our house recently. From the valuation until completion, the team could not have been more helpful. We were delighted with the photos of the house and as a result, had 30 viewings on our property within the first three weeks. We sold within the month and the team worked continuously to ensure the case progressed to completion as smoothly as possible. Wendy (who progressed our case) was simply amazing and brought a personal touch and empathy to the service, which was very much appreciated. I would certainly recommend Bairstow Eves in Hornchurch to friends and family thinking of selling or buying a property!

Jane Β· 24 October 2018

Agent replied Β· 22 October 2024

Hi Jane, thank you for taking the time to leave us your excellent 5 star review of the great service you received from Matt and our dedicated Bairstow Eves team in Hornchurch. It is great to read that you were delighted with the photos and that you were sold within a month and completed smoothly. Best wishes, Emma.

5/5

Google

Aurelija helped us get the property of our dreams accepted to let and we couldn’t be more thankful. From the initial first point of contact we made with Bairstow Eves , Aurelija was dedicated to us and set things in place in a very timely manner. Hands down the best service we have received and cannot recommend enough. Thank you so much Aurelija for your hard work.PositiveResponsiveness, Quality, Professionalism, Value

Mia Β· 23 October 2021

Agent replied Β· 22 October 2024

Many thanks for your fantastic 5* review and recommendation. Best wishes Lucy, Customer Relations.

5/5

Google

Kirsty king and all other staff in bairstow Eves done a fantastic job from start to finish for the purchase of my property in Hornchurch. They are highly professional in the business and I can recommend anybody for buying and selling properties through Bairstow Eves in Hornchurch.

Vidyadharan Β· 1 November 2025

Agent replied Β· 22 November 2025

Thank you so much for your kind words! We are thrilled to hear that Kirsty and our team at Bairstow Eves provided you with a fantastic buying experience in Hornchurch. Our dedication to professionalism and customer satisfaction is what sets us apart, and we are grateful for your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I have personally dealt with Donna Wray whom I highly recommend for a seamless mortgage arrangement. Donna is so helpful and knowledgeable we felt in safe, trusted hands throughout the process and were very happy with her service. We will be seeking her advice for our next mortgage deal.

Allyson Β· 23 October 2023

Agent replied Β· 22 October 2024

Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Having just decided to put my property on the market, as an elderly vendor I was not totally confident on the processes involved. Having had visits from both Samantha and Matthew (and you Vicky of course!) I am now feeling much more confident with the process. All were extremely professional and reassuring and this gives me confidence in the company. I already feel so much more at ease with this and all thanks to the team in Hornchurch.

Patricia Β· 24 October 2017

Agent replied Β· 22 October 2024

Thank you for the great 5 star review! I'm pleased to see that you benefited from the passionate and personal approach taken by the Bairstow Eves team in Hornchurch. I will pass your comments to everyone involved. Many thanks.

5/5

Google

I have found Julie and Charlotte to be incredibly supportive and professional, and Donna's knowledge of the mortgage area has been invaluable. I also want to express my gratitude to David for his assistance with translation when needed, his fluency in Chinese has been a great help.

Ryan Β· 23 October 2023

Agent replied Β· 22 October 2024

Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.

1/5

Google

I felt unfairly judged by the female agent because one partner isn’t working. Under the Equality Act 2010, estate agents must treat everyone fairly and without discrimination. Renting decisions should be based on affordability, not assumptions. Her behaviour and failure to call back were unprofessional and disrespectful.

Umme Β· 8 October 2025

Agent replied Β· 22 October 2025

We are deeply sorry for the negative experience you had with our company. We take all feedback seriously and we appreciate you bringing this to our attention. Please email me at EAComplaints@Connellsgroup.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Not property related but just wanted to say how lovely all the staff are at this branch. My 11 year old son became very unwell outside Bairstow Eves last week. I was concerned that they would be annoyed, but they were quite the opposite. Julie came out to me and my son and asked if we would like to come inside so he could have some privacy and was so welcoming and kind. Very much appreciated!

Ana Β· 8 October 2024

Agent replied Β· 22 October 2024

Thank you for the fantastic 5* review Ana of your experience with Julie and our Hornchurch branch. We do hope your son is feeling much better now. Kind regards, Lucy, Customer Relations.

5/5

Google

Rebecca and Aurelija made our renting process so easy! Kept us up to date each step of the way and a pleasure to speak to. I would not hesitate to recommend this branch and both ladies to anybody in future. Thanks again Rebecca and Aurelija!!!!!!

Kirsty Β· 23 October 2023

Agent replied Β· 22 October 2024

Thank you for your excellent recommendation and 5* review. Kind regards, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Bairstow Eves's Google reviews

Questions about Bairstow Eves Hornchurch Sales

How many reviews does Bairstow Eves Hornchurch Sales have?

Bairstow Eves's Havering office has 197 reviews across 1 platform: 197 on Google.

What is Bairstow Eves Hornchurch Sales's rating?

Bairstow Eves Hornchurch Sales is rated 4.9 out of 5 across all 197 reviews, and 4.9 out of 5 on Google from 197 reviews.

Where is Bairstow Eves's Havering office?

Bairstow Eves Hornchurch Sales, 16 North Street, Hornchurch, RM11 1RH, Havering, RM11 1RH.

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