Trusted Agent profile ยท Havering

Bairstow Eves Hornchurch Sales reviews in Havering

4.9

โ˜…โ˜…โ˜…โ˜…โ˜… Excellent

197 reviews across 1 platform

16 North Street, Hornchurch, RM11 1RH, Havering, RM11 1RH

Bairstow Eves's office in Havering, at 16 North Street, is rated 4.9 out of 5 across 197 reviews on 1 platform, including 197 Google reviews rated 4.9.

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4.9 / 5

197

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Havering office, from every platform, shown as written. First names only.

5/5

Google

Bairstow and Eves Hornchurch Letting's Team-Review Stephen, Nadiyah, Tom and the rest of the Letting's team at Hornchurch were exceptional at providing an excellent letting service. Being a landlord can be stressful especially when moving homes and getting married simultaneously, the Hornchurch Letting branch were very understanding of this and took all my problems away! A very professional, polite and extremely efficient team. They were excellent at finding a tenant within a few days with the strict criteria I had given them-exceptional service. Stephen was excellent at troubleshooting any problems that raised with the properties, I cannot thank him enough-such a polite gentlemen. Nadiyah promptly answered any queries within in a few hours and was very caring giving reassuring advice over the phone-Thank you Nadiyah and Tom for you patience. I refuse to use any other letting agent to let out my property!! Thank you for all your hard work and keep up the wonderful service you provide. Kind regards, Dr J S Malik

Jawaad ยท 24 October 2017

5/5

Google

We have been working with Bairstow eves for quite a while and the team have been amazing and supportive thoughout the process. We have had the pleasure of working with Shanice who has been amazing and always there when we needed her and now feels part of our family. Highly recommend this team and wish I could give more stars, Thank you so much team

Danny ยท 23 October 2023

Agent replied ยท 22 October 2024

Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Great service received from Bairstow Eves in Hornchurch during the purchase of my property , very professional and friendly staff very helpful and polite highly recommend them their mortgage advisor Donna who is very experienced and very efficient I would recommend people to use their services.

Asma ยท 8 October 2024

Agent replied ยท 22 October 2024

Thank you for taking the time to leave us this tremendous 5* review and recommendation Asma. Kind regards, Lucy, Customer Relations.

5/5

Google

Lauren and Aurelija were so helpful and did everything possible to help us. Would definitely recommend!!

L ยท 23 October 2023

Agent replied ยท 22 October 2024

Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Zeno and Lauren made the transition for renting my flat out so easy! Very professional helpful friendly staff who went the extra mile to fit around my busy lifestyle! What may have been stressful was a glitch free experience! Thanks ๐Ÿ˜Š โ€ฆ

Sophia ยท 24 October 2019

Agent replied ยท 22 October 2024

Thank you Sophia for your 5* review of your recent experience with our lettings team at Bairstow Eves. Kind regards, Scott

5/5

Google

We were delighted with the excellent service we experienced with Bairstow Eves. We found the lettings team to be friendly, supportive, and professional. Aurelija in particular went out of her way to help us make the move we needed to in the short time frame we had. We are also pleased to see that the professional support has continued now that the contracts are signed and we are in our new home. Thankyou!

Ian ยท 23 October 2022

Agent replied ยท 22 October 2024

Thanks for the excellent 5* review and your kind words! Best wishes, Lucy, Customer Relations.

5/5

Google

Excellent service and commitment. Quick response and the property is fantastic. It was a nice experience.

Anamul ยท 2 September 2025

Agent replied ยท 8 September 2025

Thank you for your review! We are thrilled to hear that you had an excellent experience with our service and that you are happy with your property. We are committed to providing quick and efficient service, and we are glad to hear it made for a nice experience for you. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Thank a lot to the lettings team. Aurelija and Lauren were brilliant!

Simona ยท 23 October 2023

Agent replied ยท 22 October 2024

Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

We had a great experience purchasing our first home through Bairstow eves, thanks to the excellent service provided by Shanice and Lee. They were extremely kind, patient, and helpful throughout the entire process, and we felt that they showed empathy and compassion. We are very happy with our choice of estate agent and would definitely recommend them to others :)

Poornima ยท 23 October 2023

Agent replied ยท 22 October 2024

Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Recently had my property valued by Lee appleyard from bairstow eves, and found him to be thoroughly professional, as were the members of staff I dealt with on the phone, lee came out very quickly to assess the property and was very easy going and experienced & his knowledge of the area and the property market was vast, would highly recommend bairstow eves if you are looking to sell your property.

Danny ยท 23 October 2022

Agent replied ยท 22 October 2024

Many thanks for your amazing recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Just found the staff at the hornchurch branch would always go above and beyond the call of duty for me. They helped me immensely on my sale and my new home would recommend Matthew and his staff to anyone thanks again.

A customer ยท 24 October 2017

Agent replied ยท 22 October 2024

Hi, Congratulations on the sale of your property! The Bairstow Eves team in Hornchurch aims to be both straightforward and responsible and it's great to see that you were able to benefit from their continued personal service during your sale.Thank you for the recommendation, I will pass on your kind words to Matthew and the entire team at the branch.

5/5

Google

This is the 5th time we have had to move in 12 years, and the girls at Bairstow Eves 'Aurelija & Rebecca' made it so easy and smooth. It is undoubtedly the smoothest move we have ever made. Nothing was to much trouble, and they worked so efficiently and quickly! We were in before we knew it! We cannot thank them enough. No other estate agent has come close :o)

Diane ยท 23 October 2022

Agent replied ยท 22 October 2024

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

Very good experience, thanks to their excellent communication and commitment. Loved the house.

Shaheen ยท 2 September 2025

Agent replied ยท 8 September 2025

Thank you for your feedback! Our team strives to provide top-notch communication and service. We're thrilled to hear you loved your experience with us. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Would like to say a massive thank you for everything Debbie and Kayleigh have done to move me in to this beautiful rental in a small amount of time I had to find a place they both were good enough to take the time to focus on my move in and get me in under a week, I would recommend anyone who is looking to rent a property to go through this agent as Kayleigh and Debbie have made me a happy customer and gave me the opportunity to build my relationship with not only the agent but the landlord. Thank you once again for all your hard work Debbie and Kayleigh.

Stephen ยท 23 October 2020

Agent replied ยท 22 October 2024

Many thanks for taking the time to leave our dedicated team this fantastic 5* review. Best wishes, Scott

1/5

Google

Cannot get through to them answerphone on and Neva a call back Hornchurch branch

Tracey ยท 19 July 2025

Agent replied ยท 9 August 2025

Hi there, we apologise for the inconvenience with our phone lines. We strive to provide excellent customer service and will work to improve our response time. Thank you for bringing this to our attention. Please do contact us via EAComplaints@Connellsgroup.co.uk if you wish to discuss further your rating and any concerns you may have. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Due to the short notice Debbie was able to get everything up and running within a short period. I am happy with my new place and great service received throughout the process.

Mark ยท 24 October 2019

Agent replied ยท 22 October 2024

Thank you for your fantastic 5* review of our dedicated team. Best wishes, Emma

5/5

Google

Absolutely the best, Shanice is professional and keeps you updated at all times, would highly recommend.PositiveProfessionalism

Adrienne ยท 23 October 2022

Agent replied ยท 22 October 2024

Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.

5/5

Google

A positive experience. Simone was always helpful and made the journey to completion much less painful than it could have been! Thank you.

Ch ยท 23 October 2021

Agent replied ยท 22 October 2024

Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

4/5

Google

So, there were one or two initial issues with the property I began renting (not Bairstow Eves fault), so my review is really about how well they managed to deal with them. All problems with the property were dealt with quickly and effectively, at no cost to ourselves (the tenants), and I would particularly single out Ozlem Belindir for her outstanding service, including coming in on her day off to deliver replacement keys for the property. Thanks everyone at Bairstow Eves!

Jim ยท 24 October 2018

Agent replied ยท 22 October 2024

Hi Jim Thank you for taking the time to leave this review. I am delighted to hear that all issues were resolved quickly and I will make sure this gets fed back to Ozlem and the team too! Kind regards, Chris

5/5

Google

It was a really good experience for us. Aurelia helped us find the house that fitted all our requirements. She was kind, she was patient and the most important thing is that she found time to explain every moment that we thought was important or not mentioned till the end. Plus, not to mention that she was always on time and was patiently waiting for us! :)PositiveResponsiveness, Quality, Professionalism, Value

Dan ยท 23 October 2021

Agent replied ยท 22 October 2024

Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Aurelija was super helpful and kept me updated throughout the whole process, thank you so much. Thanks to Lauren too for answering all my queries! Five stars!

Greta ยท 26 March 2024

5/5

Google

Fantastic working with Bairstow Eves in the sale of my mother's house. Always happy to hear from you, extremely professional and with years of experience you cannot go wrong in choosing Bairstow Eves Hornchurch office. A big thank you to all the staff there with a special mention for Shanice and Lee who helped us throughout the process. Great working relationship ๐Ÿ‘

Karen ยท 23 October 2022

Agent replied ยท 22 October 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

I would like to say a big thank you to the team at Hornchurch Bairstow Eves. My dealings with them have been nothing but excellent. They have been very professional and very efficient.

Gary ยท 23 August 2024

Agent replied ยท 22 October 2024

Thank you Gary for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Good service provided from the first call we made until we moved in. Thank you Aurelija and OzPositiveQuality, Professionalism

Nialas ยท 23 October 2021

Agent replied ยท 22 October 2024

Thank you for the great 5* review.

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