Trusted Agent profile · Haverhill

Bychoice Haverhill reviews

4.5

★★★★★ Excellent

44 reviews across 2 platforms

27b High Street, Haverhill, CB9 8AD

Bychoice's office in Haverhill, at 27b High Street, is rated 4.5 out of 5 across 44 reviews on two platforms, including 41 Google reviews rated 4.5.

Google logo

4.5 / 5

41

Reviews on Google

This office

Facebook logo

5.0 / 5

3

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Haverhill office, from every platform, shown as written. First names only.

5/5

Google

As first time buyers the experience of buying a house can be very overwhelming. By choice have been absolutely fantastic with quick viewings and quick response times. Layla especially has been the agent we have dealt with and I cannot fault her in any way. Highly recommend By Choice for quick response times and a very friendly team.

OPS · 5 July 2020

Agent replied · 5 July 2023

I'm really pleased and hope you are enjoying your new home!

5/5

Google

We purchased our first home 3 years ago with ByChoice, and did not hesitate to contact them again when looking to sell. The team are professional, friendly, always happy to help with any advice or questions, and really efficient at responding to queries. Will always recommend this company!

Leanne · 14 April 2022

Agent replied · 5 July 2023

Thank you so much Leanne, I'm glad everything has gone well!

5/5

Google

As an independent agent and the agent dealing with the sale of the property I was purchasing, the service provided by ByChoice has been exemplary. A continuously courteous and responsive approach to my calls, despite not being …

Maarten · 14 April 2023

Agent replied · 5 July 2023

Thank you so much Maarten! We work hard to offer a service we are proud of and we are so happy everything worked out for you

5/5

Facebook

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Nor · 19 June 2022

5/5

Google

We had a great experience selling with By Choice, especially with Jade. She was incredibly supportive throughout the entire process, chasing up solicitors and offering help even after the sale was completed. Highly recommend!

Will · 29 December 2024

1/5

Google

Shocking service. Make mistakes and do not have the capabilities to own up to them. Could not calculate how much my last tenant was falling into arrears so I had to inform them. Trades people they offer charge above london prices so had to do that myself. Not confident that they do inspections of properties because last tenant was supposed to be sole occupier but had a family of five living there (confirmed by their agent on her visit when stuff had seriously hit the fan) One week inspection report comes back with all is fine and following week get told oven was broken and needs to be fixed. Questioned this got no reply. Asked for photographic inspections to prove they were visiting the property but got nothing. When emailed to ask for it got no reply. Now asking management and they say we dont offer it. Oven replacement was needed got an email saying the cheapest one found was over 400 found one in currys for 220. Questioned that and got told not our job to source it. Questioned why they asked the tenant to measure up the oven when they sent someone for 35 pounds to see the oven and got no reply. Surely they should have asked their trades person or gone there themselves. They indicated the tenant was leaving. When I spoke to the tenant he said he was told we were selling the property which is not the case. Director asked me why I have not been chasing her staff up (because she thinks I possibly work for her and cant hold her own staff to account). Internal investigation which did not address the issues raised. Charged me management fees when... I refurbished the property for 30 percent of the cost they were saying it was. I informed them my tenant was falling behind on rent and by how much. I had to source an oven myself and get it installed. But they charged me management and refuse to answer my queries. Money lost but lesson learnt.

Somia · 5 July 2020

5/5

Google

We chose By Choice Haverhill as we liked their property ads the most on Rightmove. The team were very helpful from the start and gave us a great valuation. …

Avril · 14 April 2022

Agent replied · 5 July 2023

Thanks Avril, it's lovely to get such positive feedback!

5/5

Google

I have just completed on the sale of my late brother's house in Haverhill. Keeleigh and all the team at By Choice have been brilliant throughout the process. They quickly found a buyer. Since then they have been fantastic at supporting the …

Elizabeth · 14 April 2023

5/5

Google

Super team at By Choice. Always helpful and happy to resolve situations. Always a prompt response, easy to talk to and good guidance Would recommend highlyt

Deborah · 5 July 2020

Agent replied · 5 July 2023

Thank you for you kind words deborah

5/5

Google

Well done, fast and efficient purchase of my new property in 6 weeks. No messing about.PositiveResponsiveness, Quality, Professionalism, Value

Stuart · 27 August 2021

Agent replied · 5 July 2023

Thanks Stuart!

5/5

Google

Lovely staff, friendly and very professional and helped and gave A+++ support for us moving in. I would highly recommend using them.

Clark · 5 July 2020

Agent replied · 5 July 2023

Thanks Clark!

5/5

Facebook

I've previously used Bychoice to sell my house and highly recommend the team. Matt, Mel, Keeliegh & Jordan are all brilliant. Matt's knowledge of the local market and the helpfulness of the team gave me a lot of confidence in them. Would use again!

Jake · 10 January 2022

5/5

Google

We had a great service from By Choice. Particularly from Becky who was able to support us with liaising with our buyer and their solicitor during a particularly tricky sale. Would 100% recommend!

Jane · 30 March 2023

5/5

Google

Friendly and helpful staff, the only agents to keep me well informed while I was searching for a new home and I found what I was looking for with them.

John · 5 July 2021

5/5

Google

Rating only, no written review.

Anoushka · 29 March 2024

5/5

Google

Rating only, no written review.

Sarah · 29 March 2024

5/5

Google

Rating only, no written review.

Sarah · 28 June 2023

5/5

Google

Rating only, no written review.

Pop · 14 April 2023

4/5

Google

Rating only, no written review.

Tony · 14 April 2022

Agent replied · 5 July 2023

Thanks Tony!

5/5

Google

Rating only, no written review.

Mike · 14 April 2022

Agent replied · 5 July 2023

Thanks Mike!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Bychoice's Google reviewsLeave Bychoice a review

Questions about Bychoice Haverhill

How many reviews does Bychoice Haverhill have?

Bychoice's Haverhill office has 44 reviews across two platforms: 41 on Google, 3 on Facebook.

What is Bychoice Haverhill's rating?

Bychoice Haverhill is rated 4.5 out of 5 across all 44 reviews, and 4.5 out of 5 on Google from 41 reviews.

Where is Bychoice's Haverhill office?

Bychoice Haverhill, 27b High Street, Haverhill, CB9 8AD.

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