Mann Waterlooville Sales reviews in Havant

★★★★★ 1/5

Trustpilot

ASHFORD LETTING

AVOID AT ALL COSTSLandlords, you will lose money, tenants you will be insulted and lose your sanity.I can't understand how any criminal, lier or sociopath can call himself an 'estate agent' in the UK. This profession is regulated anywhere else in the world. Ashford letting are basically scammers, they hide behind multiple layers of subcontractors enabling them to pass the blame. You WILL be charged ret@rded amounts of money for fresh air, you WILL be insulted by Linda, the pseudo manager who's only credentials is in insulting people and walk without shoes in the office. Avoid the aggro and go elsewhere, they are numerous estate agents in Ashford,'like cancer cells spreading all over town

Roger · 11 December 2018

★★★★★ 1/5

Trustpilot

Absolutely appalling service from…

Absolutely appalling service from Gravesend. We let through them, they insist it’s a management company that take charge.... I’m sure someone’s bank account said different when they received their commission? Even renting through a management company the estate agent you approached should have some sort of responsibility. They have no care for their customers and will pass the buck on straight away. Never resolve just constantly push on. I’m an agent myself and I know for a fact if I treated my customers the same way, I wouldn’t have a job by the end of the day.

Elle · 5 December 2018

★★★★★ 2/5

Trustpilot

As an ex tenant with Mann estate…

As an ex tenant with Mann estate strood I must say there are some great and some very poor points to the way we were handled. First of all, up on viewing the property we were told renovation works would take place as the property had a number of problematic issues; broken doors, rubbish in the garden we were told would be gone if we took the property but were still there on the day we moved in, broken floor boards we didnt see until we moved in and asbestos in the garden as well as damp and mould that were successfully covered by the existing tenants belongings when we viewed. On top of this a very slimy lettings agent, Stuart, who is incredibly manipulative, led us to believe the place would be renovated before we moved in in December after viewing in November. Ive rented 3 properties with much better estate agents before including daniels estates in bromley, where they promise a renovated property and when you move in the place is done! so I expected the same from Mann and I was wrong. In the end it took 6 months and the council being involved in order to get the property up to minimum living standard. Considering this, I was shocked to find, When we vacated the property a year and a bit later, that the landlady wanted to keep our deposit to fix things that were broken when we arrived. Luckily I had taken pictures of everything and forwarded them to property manager Richelle, who, with hefty negotiations, managed to get the landlady to drop all charges except for an end of tenancy clean for £350. I was willing to pay this only because I was able to get the £350 back from my new employer in a new location after claiming it as moving expenses. What was annoying was that having known the problems with that property on Jersey road the estate agent should never have allowed the land lady to claim a penny of our deposit because inspite of all the hard ship we left the property in a better condition than it was when we found it. More should be done to stop rogue landlords from taking deposits of fee paying and law abiding tenants! So approach Mann with caution especially the strood branch! they lie and do not support good tenants enough from rogue landlords.

TB · 7 November 2018

★★★★★ 1/5

Trustpilot

SCUM

Dirty, evil, money hungry SCUM. Have no issues with throwing out a disabled woman and her 2 children and leaving them HOMELESS. Do NOT do business with these scummy parasites, they won't do their basic requirement because they're so unbelievably incompetent. Have no basic emapthy and are so rude and quite frankly disgusting, immorable little leeches. I honestly don't know how they sleep at night, pure scum.

Sitandswivel · 19 April 2022

★★★★★ 5/5

Trustpilot

Mann Chessington Sales team is great!

I am a first time buyer and having scoured the market with around 8 estate agents, Mann, Chessington hit the mark with the first property they showed me. Once we put in an offer, through out the sale process they were extremely helpful. I approached them multiple times to get the property opened so that i could get tradespeople to come and give quotes on work I wanted done. They had nothing to gain from these "viewings" but they were always happy to accommodate me. I got more advice from them around the do's and don'ts of property buying than my solicitors. Even when people were on leave, the handover of the case was smooth and the whole team rallied to help me. Excellent service, friendly team. Would definitely recommend them to first time buyers.

Renu · 16 August 2018

★★★★★ 5/5

Google

I would thoroughly recommend Mann.& co. To anyone in the Waterlooville, Hants, area. My house sold on the first day for a very good price. What more could you want from an estate agent. First class service.PositiveProfessionalism, Value

Frosdick3 · 25 October 2021

★★★★★ 1/5

Trustpilot

Cowboys…

Just handed the keys back to these cowboys and so glad to have done so.

Paul · 30 May 2025

★★★★★ 1/5

Trustpilot

I would give zero if I could

I would give zero if I could. I wanted to take over the management of my 2 properties from Mann. It has been 8 weeks now and I still have't received contact details of my tenants I phone nearly every day and get sincere apologies (HA HA) and assurance I will be called back immediately and they never do. The staff have much to be desired verging on useless incompetence. And strangely my emails keep disappearing which never seems to happen when they want money. There seems to be a total lack of experience, professionalism or care

John · 17 March 2018

★★★★★ 1/5

Trustpilot

It's so bad, they don't even deserve 1 star

Renting with them has been a completly horrible experience!!!We paid £700 admin fees, non-refundable, for all the contracts, documents, inventories they needed and when we made them a complaint, because they left us for 4 MONTHS WITHOUT A SHOWER, we've been told that they cannot be helt accountable, because no contract has been signed directly with them.Horrible people, disgusting customer service. They don't care for their customers.I will never trust a renting agency again, because of them

Mrs · 10 December 2019

★★★★★ 5/5

Google

Friendly and efficient service. Nadine very helpful and knowledgeable about the legislation and found a tenant very quickly for us. There is also a good backup team dealing with statements and online access.

Roger · 27 October 2014

★★★★★ 5/5

Google

This branch has a peculiarly tenacious hunter for buyers and sellers. Samantha at the Waterlooville branch knows what customers want and will go out of her way to get it for them. If you want someone to give it 110% for your property then ask for Sam by name. Kind and professional with many successful sales and purchases to her name.

Sue · 25 October 2022

★★★★★ 3/5

Google

From viewing to moving in was smooth and very fast. The staff I dealt with during the moving in process were friendly and helpful. However, once I'd moved in and found some problems with the flat it was hard work getting them fixed. I was without hot water for a week, it took 2 visits from the plumber, 1 from the electrician and countless phonecalls and emails. Another problem, the living room windows (dodgy locks, condensation inside the glass) have been reported 3 or 4 times via phonecalls and emails, but shrugged off perhaps in the hope I'll forget or get bored of reporting. I do like the flat but as always with my experience of estate agents, they can't be bothered to fix problems once they have your money.

Daniel · 26 October 2016

★★★★★ 5/5

Google

Mann Lettings at Waterlooville, all staff are very customer focus and deliver all the services they promise. Nadine and Nicola are the two main members of staff that I had contact with in letting my property. They were very professional in all areas of the rental, offering advice, ensuring that all information was understood no matter how many times the same questions was asked. They stated that they could have a tenant in my property within eleven days, it actually took only five days to find the most suitable person/s. Both ladies kept me up to date with every step of the procedure, sending texts to say there was going to be a viewing at the property, I felt very comfortable with the customer service and the excellent way the business looked at my needs and requirements in letting my property. Thank you.

Lorraine · 27 October 2015

★★★★★ 1/5

Trustpilot

Bad workman

Had work done on my home by SM property maintenance. Rude and shoddy work.

Raj · 18 May 2025

★★★★★ 1/5

Trustpilot

Dreadful service

Dreadful service, cancelled a viewing 10 minutes before the time! They had been told 2 days before that the owner was going elsewhere and I don't blame him as the floorplan was incorrect and made up a utility room that was actually a garden. They also lied and said he had rented the property out when in fact he had left them for a better estate agents. Will never use again.

Heidi · 6 March 2021

★★★★★ 5/5

Google

Would like to thank the staff at mann and co thet went above and beyond to help myself and my family get the most perfect property there so helpful polite welcoming and professional. We appreciate everything they done. Paul bessey.

Paul · 25 October 2020

★★★★★ 1/5

Google

I rang on Friday at 10.30am the ansaphone said the offices were open at that time, but I could only leave a recorded message, which I did.. ..3 days later...so far noone has called back

Jane · 25 October 2021

★★★★★ 5/5

Google

Everyone at Mann in Waterlooville have been knowledgeable, focused and communicative. We couldn't have asked for a more seamless experience in selling our house. A smart and resourceful team that gets the job done.PositiveResponsiveness, Professionalism

Niall · 25 October 2021

★★★★★ 1/5

Trustpilot

Incompetent and ignorant .

Incompetent and ignorant .. how stupid were we to trust this company (Rochester/Strood) to act as our selling agent. They did not have the knowledge to market our property because it is unusual. They have cost us tens of thousands of pounds. We have a buyer through another agent but are getting far below the market value because of this terrible agent. Don’t touch, they don’t deserve your business.

Alison · 4 June 2021

★★★★★ 5/5

Trustpilot

Waterloovile Branch

We recently bought a property through the Waterlooville branch. They were super helpful and nothing was too much trouble. We would recommend anyone moving or selling in the Waterlooville area to use these estate agents.Many thanks to all the team. Sandra Bishop and Matt Ackerman

Matt · 31 October 2023

★★★★★ 5/5

Google

Bought our home through Mann Waterlooville. Found the whole team to be really helpful, caring and highly professional helping with every detail as we went through our conveyancing process. Highly recommend.PositiveResponsiveness, Professionalism

Katie · 25 October 2021

★★★★★ 5/5

Trustpilot

Mann Estate agents in Beckenham A1 Customer Service

Mann Estate agents in Beckenham are second to none. Antony and Liam are both diligent and friendly. They turned my rental offer around within days. This was the smoothest rental process I have ever experienced; after all, I'm a well-seasoned rental tenant.

Eboney · 11 December 2023

★★★★★ 1/5

Trustpilot

Horrendous

Horrendous. Couldn’t care less about their tenants in urgent situations like damp in the property after leaks with children under 3 in the property. Communication is non existent after politely requesting to be kept updated. Never felt so uncared for.

Laura · 17 January 2024

★★★★★ 1/5

Trustpilot

I wish I’d read the reviews before…

I wish I’d read the reviews before trying to buy a property via Mann in Ashford. Terrible from start to finish. Impossible to get hold of and when you do, some of the staff are very rude. We decided to buy a house with a different agent. Didn’t realise how bad some estate agents can be until now!

Marilena · 29 June 2022