Trusted Agent profile · Havant
★★★★★
507 reviews across 2 platforms
81b London Road, Waterlooville, PO7 7ES, Havant, PO7 7ES
Part of Fox & Sons, see every office.
Fox & Sons's office in Havant, at 81b London Road, is rated 3.4 out of 5 across 507 reviews on two platforms, including 78 Google reviews rated 4.6.
Tell us what you need and we'll put you in touch. Fox & Sons Waterlooville hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Havant.
Every review we hold for the Havant office, from every platform, shown as written. First names only.
5/5
GoogleI used Fox & Sons for my house move recently, all the staff were great. One agent that really helped me was John Leach who supported me through the process. Phone calls regularly, to give up dates and making a stressful time go smoothly. I have already recommended the team to friends 🙂 …
1/5
TrustpilotBad customer service
Bad customer service. I had to call them for updates because they never call back. Those two ladies dealing with rental properties are the most confused lot I’ve ever had to deal with.
1/5
TrustpilotApparently fox & sons would like to…
Apparently fox & sons would like to understand better regarding the bad review they received from me so I duly sent the information they requested and not a word from them and still waiting over a month on. Obviously not that bothered.
1/5
TrustpilotCommunication was awful!!!
Communication was awful!!!!
5/5
GoogleI was previously on the market with another local agent for 4 months and in that time I had 2 viewings. I got a leaflet through the door from Fox & Sons, I gave them a call eventually ended up going on the market with them. After 7 viewings it sold in 2 months. Absolutely over the moon and can't thank the Fox & Sons team enough.
1/5
TrustpilotVery poor service
They have not communicated or contacted us with weekly reports. They have not discussed why they are not booking any viewings. The photos of our property were of poor quality. They have not provided the service promised or any kind of service in attempting to sell our home. I would not recommend them to anybody.
2/5
TrustpilotStaff at their Gosport office very …
Staff at their Gosport office very friendly and helpful but when it comes to sorting problems a absolute disgrace. We rented from them and gave a list of items that needed doing in the flat and none of these were ever but right. We have now been waiting four weeks for the refund of our deposit even though the landlord has authorised the full payment.Wouldnever use them again.
1/5
TrustpilotStop calling me, I have told you every time to remove me from your database.
Update. I have now had 5 phone calls to ask if I want to list my property as a short term let. 5 times I have asked to be removed from their database.If Fox are reading this please sort the clueless team you have engaged to cold call.
4/5
TrustpilotProfessional service from Jack
Professional service from Jack, he understood and empathised with our situation, would recommend using the crawley office
1/5
TrustpilotEven 1 star is too much
Even 1 star is too much ! Over valued house by 45 thousand, then they informed us it was up too high! Had to chase them for feedback from viewings , staff extremely unhelpful ONCE they had the property on Their portfolio, have removed house from the market will wait until we are out of contract and use someone else, also their fees are astronomical.
1/5
TrustpilotDO NOT USE FOR RENTING
DO NOT USE FOR RENTING. It took over a month and numerous emails for them to process the repayment of our security deposit. We had to do all the chasing - all they could supply was excuses. You have been warned.
1/5
GoogleOlivia very helpful and professional throughout dealings - however very disappointing interaction with ‘Branch Partner’ who was obtuse, ignored emails and lacked customer service skills. No understanding of the situation and provided sellers with false information due to clear lack of understanding of the situation creating further stress in an already stressful situation.NegativeResponsiveness, Professionalism
4/5
TrustpilotFox and sons- burgess hill branch
Fox and sons- burgess hill branch Myself and my partner bought through fox and sons, the experience was stressful due to the seller of the house we were purchasing, but I can happily say that f+s were very supportive and helpful through this experience. Jamie from fox and sons was especially great at staying in contact with me and was amazing support and guidance.
5/5
TrustpilotAll the staff were efficient
All the staff were efficient, knowledgable, kept to deadlines, communicative, polite and extremely helpful. The property's sale under difficult circumstances would not have been achieved without their diligent work and excellent support. Well done to you all and thank you. Good luck for the future.
1/5
TrustpilotDo not use
Do not use. No consideration or care for GDPR. Run by children.
1/5
TrustpilotMost Most pathetic dishonest rude liar, unprofessional agencies dishonest rude…
Most pathetic dishonest rude liar, unprofessional agencies we had. If there is an option to give negative rating i would love to do so. Rating 1 is too high for them
1/5
TrustpilotTry to sell a property already under…
Try to sell a property already under offer,very unprofessional.Please avoid at all cost
4/5
GoogleVery cooperative service from John, Aaron and the rest of the team at Waterlooville during the course of 2022 in successfully selling four properties for us
5/5
TrustpilotI bought a property via Fox and Sons…
I bought a property via Fox and Sons and was extremely satisfied with the service provided. Gemma Atkins and staff were always available and willing to assist with any questions and concerns I had. I would highly recommend this company.
5/5
TrustpilotHade a valuation on my Bungalow…
Hade a valuation on my Bungalow yesterdayby Ben Dann, very professional in his approach and a cracking young man to deal with! Thanks you Fox And-sons…
5/5
GoogleOutstanding service from John Leach. Would highly recommend Fox and Sons!! Staff are friendly, professional, very well informed. Went above and beyond. Thank you
5/5
TrustpilotViewed a bungalow with the agent from…
Viewed a bungalow with the agent from Fox&Sons From the Hastings branchHarry showed us around,what a lovely guy he isVery friendly and polite and took the time to communicate with us Whilst we viewed the property Felt at ease with himWell done HarryMr & Mrs Page
5/5
TrustpilotProfessional friendly excellent service…
Professional friendly excellent service from all the staff in Hastings. Can't fault my experience , patient,knowledgeable , best estate agent experience i!
5/5
TrustpilotGreat Service
The lettings team, Tom and Kate have been efficient,knowledgeable and friendly throughout the process of leading my property. As a first time Landlord, I can recommend their services unreservedly
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Tell us what you need and we'll put you in touch. Fox & Sons Waterlooville hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Havant.
